Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 28001 | RS Umum Tk. III Ciremai | 6 | 2025 | 01-01-1970 | 99.31% | 100% | 100% | 7.41% | 100% | 1.22% | 70.66% | 100% | 97% | 99.5% | 100% | 100% | 94.15 |
| 28002 | RS Umum Daerah R. Syamsudin, SH | 6 | 2025 | 01-01-1970 | 86.64% | 99% | 100% | 30% | 83.12% | 0.44% | 98.43% | 100% | 89.29% | 88.68% | 100% | 100% | 85.5 |
| 28003 | RS Umum Karya Medika | 6 | 2025 | 08-08-2025 | 84.38% | 82% | 100% | 100% | 87.88% | 1.25% | 80% | 100% | 100% | 70% | 100% | 100% | 80 |
| 28004 | RS Ibu dan Anak Taman Harapan Baru | 6 | 2025 | 01-01-1970 | 100% | 100% | 100% | 83.33% | 88.78% | 2.22% | 69.86% | 100% | 99.69% | 79.41% | 100% | 100% | 98.66 |
| 28005 | RS Umum Budi Asih | 6 | 2025 | 01-01-1970 | 89% | 100% | 100% | 100% | 92.31% | 4.76% | 89.78% | 100% | 95.93% | 89.61% | 100% | 87.5% | 93 |
| 28006 | RS Umum Bhayangkara Setukpa Lemdikpol | 6 | 2025 | 08-08-2025 | 92% | 85% | 100% | 0% | 97.76% | 0% | 76% | 100% | 91.97% | 80% | 100% | 80% | 70 |
| 28007 | RS Umum Daerah Bandung Kiwari | 6 | 2025 | 01-01-1970 | 97.41% | 96% | 99.66% | 75% | 66.19% | 3.68% | 87.81% | 100% | 91.88% | 80% | 100% | 100% | 99.03 |
| 28008 | RS Umum Dewi Sri | 6 | 2025 | 01-01-1970 | 87.84% | 100% | 100% | 100% | 75.28% | 0% | 58.34% | 97.92% | 81.78% | 92.35% | 100% | 100% | 91.6 |
| 28009 | RS Ibu dan Anak Harapan Bunda Bandung | 6 | 2025 | 01-01-1970 | 96% | 97% | 100% | 100% | 99.15% | 0% | 97.44% | 100% | 100% | 96.3% | 100% | 100% | 0 |
| 28010 | RS Umum Panti Abdi Dharma | 6 | 2025 | 09-03-2025 | 99.97% | 100% | 98.22% | 81.25% | 86.54% | 0% | 96.49% | 100% | 100% | 99.58% | 100% | 100% | 95 |
| 28011 | RS Paru Dr. H. A. Rotinsulu | 6 | 2025 | 08-07-2025 | 91.23% | 100% | 100% | 0% | 99.71% | 0% | 92.23% | 100% | 99.9% | 98.68% | 100% | 100% | 94.68 |
| 28012 | RS Karisma Cimareme | 6 | 2025 | 01-01-1970 | 69% | 90% | 100% | 0% | 74.25% | 3.23% | 64.3% | 100% | 95.41% | 100% | 99.65% | 100% | 95 |
| 28013 | RS Umum Mitra Keluarga Cikarang | 6 | 2025 | 01-01-1970 | 100% | 100% | 100% | % | 100% | 0.83% | 100% | 100% | 100% | 100% | 100% | 100% | 86.52 |
| 28014 | RS Umum Ridogalih | 6 | 2025 | 01-01-1970 | 93.81% | 93% | 100% | 0% | 91% | 0% | 95.15% | 100% | 93% | 0% | 100% | 0% | 100 |
| 28015 | RS Umum Annisa | 6 | 2025 | 01-01-1970 | 85.61% | 100% | 100% | 71.43% | 82.69% | 1.27% | 56.03% | 100% | 95.53% | 95.36% | 100% | 100% | 98.2 |
| 28016 | RS Ibu dan Anak Viola | 6 | 2025 | 01-01-1970 | 98% | 94% | 100% | 0% | 96.62% | 100% | 76.77% | 100% | 100% | 90.91% | 100% | 100% | 0 |
| 28017 | RS Umum IMC | 6 | 2025 | 01-01-1970 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 28018 | RS Umum Bungsu | 6 | 2025 | 01-01-1970 | 96.5% | 88% | 100% | % | 81.23% | 0% | 97.62% | 100% | 100% | 100% | 100% | 100% | 92.9 |
| 28019 | RS Umum Karya Medika II | 6 | 2025 | 01-01-1970 | 82.46% | 98% | 100% | 100% | 100% | 6.79% | 56.02% | 100% | 91.77% | 100% | 100% | 100% | 82.8 |
| 28020 | RS Umum Santosa Hospital Bandung Kopo | 6 | 2025 | 01-01-1970 | 93.78% | 94% | 96.23% | 100% | 89.54% | 0% | 81.49% | 99.94% | 86.36% | 85.71% | 92.68% | 100% | 86.57 |
| 28021 | RS Mitra Keluarga Deltamas | 6 | 2025 | 01-01-1970 | 100% | 100% | 100% | % | 90.95% | 0% | 80.28% | 100% | 100% | 0% | 100% | 0% | 98.29 |
| 28022 | RS Umum Budi Asta | 6 | 2025 | 01-01-1970 | 96.48% | 100% | 100% | 0% | 91.35% | 2.63% | 72% | 100% | 53.56% | 100% | 96.15% | 100% | 80.42 |
| 28023 | RS Umum Salak | 6 | 2025 | 01-01-1970 | 90.86% | 93% | 100% | 0% | 63.94% | 0% | 71.82% | 100% | 98.42% | 80.33% | 97.85% | 100% | 83.69 |
| 28024 | RS Umum Santo Yusup | 6 | 2025 | 01-01-1970 | 80.3% | 74% | 96.67% | 0% | 83% | 0% | 75.55% | 100% | 97.07% | 78.12% | 99.56% | 100% | 93.81 |
| 28025 | RS Umum Muhammadiyah | 6 | 2025 | 01-01-1970 | 88% | 94% | 100% | % | 78.35% | 3.57% | 69.77% | 100% | 94.14% | 90.41% | 100% | 93.75% | 83.54 |
| 28026 | RS Umum Medirossa 2 | 6 | 2025 | 01-01-1970 | 100% | 100% | 97.1% | 100% | 85.57% | 0% | 91.07% | 100% | 92.44% | 100% | 94.76% | 100% | 100 |
| 28027 | RS EMC Pekayon | 6 | 2025 | 01-01-1970 | 87.89% | 97% | 98.92% | 0% | 73.94% | 4.11% | 46.73% | 100% | 100% | 100% | 96.3% | 100% | 98.71 |
| 28028 | RS Umum Kartika Husada | 6 | 2025 | 01-01-1970 | 31.58% | 96% | 98.25% | 0% | 72.32% | 0% | 82.35% | 100% | 84.98% | 0% | 100% | 71.43% | 82.14 |
| 28029 | RS Graha Medika Bogor | 6 | 2025 | 01-01-1970 | 85.67% | 91% | 100% | 100% | 94.68% | 33.33% | 53.13% | 100% | 96.82% | 100% | 100% | 100% | 90 |
| 28030 | RS Umum Sumber Kasih | 6 | 2025 | 01-01-1970 | 97.7% | 99% | 99.47% | 100% | 97.33% | 0% | 64.04% | 100% | 100% | 81.59% | 100% | 100% | 97 |
| 28031 | RS Umum Bayukarta | 6 | 2025 | 01-01-1970 | 81.75% | 90% | 95.38% | 0% | 93.8% | 3.25% | 84.64% | 49.46% | 100% | 40.48% | 97.5% | 100% | 79 |
| 28032 | RS Umum Hermina Grand Wisata | 6 | 2025 | 08-06-2025 | 93.93% | 100% | 100% | 100% | 90% | 1.31% | 98.21% | 100% | 99.41% | 82.22% | 100% | 100% | 83.75 |
| 28033 | RS Umum Pindad | 6 | 2025 | 01-01-1970 | 86.24% | 100% | 100% | 0% | 72.8% | 2.88% | 75.15% | 100% | 99.7% | 96% | 100% | 100% | 92.25 |
| 28034 | RS Umum Medirossa Cikarang | 6 | 2025 | 08-07-2025 | 99.72% | 99% | 100% | 0% | 33.33% | 0% | 93.75% | 100% | 92.52% | 84.85% | 100% | 100% | 87 |
| 28035 | RS Permata Bunda | 6 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 96.61% | 0% | 100% | 100% | 96.82% | 100% | 100% | 100% | 420 |
| 28036 | RS Umum Santo Borromeus | 6 | 2025 | 01-01-1970 | 85.73% | 97% | 99.87% | 100% | 80.16% | 1.33% | 91.15% | 100% | 93.4% | 100% | 98.89% | 100% | 85.12 |
| 28037 | RS Umum Puri Asih | 6 | 2025 | 01-01-1970 | 100% | 100% | 96.86% | 100% | 99.56% | 0% | 82.72% | 95.56% | 81.94% | 81.82% | 100% | 100% | 84.1 |
| 28038 | RS Umum Permata Cibubur | 6 | 2025 | 01-01-1970 | 91.64% | 100% | 95.45% | 100% | 77.06% | 0% | 98.39% | 100% | 96.43% | 91.13% | 96.44% | 100% | 83.06 |
| 28039 | RS Umum dr. Abdul Radjak Cibitung | 6 | 2025 | 01-01-1970 | 100% | 100% | 100% | 0% | 94.12% | 0% | 83.33% | 100% | 99.32% | 100% | 100% | 100% | 94.28 |
| 28040 | RS Umum Advent Bandung | 6 | 2025 | 01-01-1970 | 84.45% | 89% | 98.26% | 50% | 94.02% | 0.7% | 77.59% | 99.78% | 98.57% | 67.06% | 99.21% | 100% | 94.91 |
| 28041 | RS EMC Cikarang | 6 | 2025 | 01-01-1970 | 87.95% | 97% | 100% | 100% | 65.02% | 24.04% | 65.22% | 100% | 89.05% | 92.31% | 91.43% | 100% | 99.83 |
| 28042 | RS Umum Pusat Dr. Hasan Sadikin | 6 | 2025 | 08-01-2025 | 91.93% | 100% | 100% | 100% | 80.27% | 2.46% | 65.08% | 100% | 99.61% | 90.46% | 100% | 100% | 86.94 |
| 28043 | RS Umum Dr. Iqbali Taufan | 6 | 2025 | 01-01-1970 | 100% | 100% | 100% | % | 99.75% | 8.33% | 47.15% | 100% | 99.73% | 100% | 100% | 0% | 92.86 |
| 28044 | RS Ibu dan Anak Dr. Djoko Pramono | 6 | 2025 | 01-01-1970 | 97% | 100% | 100% | 80% | 98.5% | 9.52% | 79% | 100% | 98.5% | 100% | 99% | 100% | 0 |
| 28045 | RS Umum Rawa Lumbu | 6 | 2025 | 01-01-1970 | 87.5% | 86% | 100% | 100% | 97.15% | 15.79% | 41.89% | 86.96% | 88.83% | 80% | 100% | 83.33% | 85 |
| 28046 | RS Amanda Cikarang Selatan | 6 | 2025 | 01-01-1970 | 94.61% | 100% | 94.38% | 100% | 71.59% | 0% | 100% | 100% | 100% | 80% | 98.27% | 50% | 81.48 |
| 28047 | RS Umum PMI Bogor | 6 | 2025 | 01-01-1970 | 89% | 100% | 100% | 0% | 62.5% | 0% | 74.22% | 100% | 89.84% | 81.82% | 100% | 100% | 82 |
| 28048 | RS Umum Tiara | 6 | 2025 | 01-01-1970 | 89.08% | 99% | 97.99% | 94.29% | 91.1% | 5.45% | 93.64% | 100% | 96.99% | 94.74% | 97.87% | 100% | 0 |
| 28049 | RS Umum Daerah Cililin | 6 | 2025 | 01-01-1970 | 88.85% | 58% | 100% | 100% | 41.64% | 0% | 70.32% | 100% | 97.24% | 72.73% | 74.2% | 100% | 78.64 |
| 28050 | RSU Bhayangkara Tk. II Sartika Asih | 6 | 2025 | 01-01-1970 | 88.44% | 99% | 100% | 100% | 89.78% | 1.89% | 94.5% | 100% | 98.4% | 100% | 100% | 100% | 79.33 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.