Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 28051 | RS Umum Hosana Medica | 6 | 2025 | 10-07-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 80% | 100% | 100% | 100% | 100% | 100% | 98 |
| 28052 | RS Umum Hermina Arcamanik | 6 | 2025 | 01-01-1970 | 93.29% | 98% | 100% | 76.36% | 80.06% | 2.74% | 97.88% | 100% | 100% | 90.09% | 100% | 100% | 85.91 |
| 28053 | RS Umum Immanuel Bandung | 6 | 2025 | 01-01-1970 | 91.18% | 95% | 100% | % | 90.96% | 1.03% | 55.07% | 100% | 97.69% | 71.43% | 100% | 100% | 82.9 |
| 28054 | RS Umum Harapan Keluarga Jababeka | 6 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 75.37% | 0% | 69.35% | 100% | 100% | 100% | 100% | 100% | 0 |
| 28055 | RS Eka Bekasi | 6 | 2025 | 08-05-2025 | 87.73% | 96% | 100% | 100% | 70.8% | 3.64% | 75% | 100% | 100% | 100% | 100% | 100% | 89.25 |
| 28056 | RS Umum Tarumajaya | 6 | 2025 | 01-01-1970 | 90% | 100% | 100% | 81.82% | 80% | 0% | 85% | 100% | 100% | 85% | 100% | 100% | 80 |
| 28057 | RSAU dr. M. Salamun | 6 | 2025 | 01-01-1970 | 93.33% | 99% | 100% | 100% | 92.64% | 0% | 90.84% | 100% | 99.9% | 95.51% | 100% | 100% | 90.54 |
| 28058 | RS Umum Rajawali | 6 | 2025 | 01-01-1970 | 96.6% | 99% | 98.16% | 0% | 79.67% | 0% | 43.75% | 100% | 0% | 0% | 100% | 0% | 93 |
| 28059 | RS Umum Proklamasi | 6 | 2025 | 01-01-1970 | 82.5% | 100% | 100% | 0% | 0% | 0% | 0% | 100% | 98.4% | 0% | 100% | 100% | 78.02 |
| 28060 | RS Ibu dan Anak Aisyah Qurrataain | 6 | 2025 | 08-02-2025 | 75% | 75% | 90% | 75% | 85% | 60% | 65% | 85% | 75% | 60% | 65% | 70% | 80 |
| 28061 | RS Umum Putera Bahagia | 6 | 2025 | 01-01-1970 | 99.6% | 97% | 100% | 0% | 66.79% | 1.66% | 74.3% | 100% | 98.31% | 100% | 100% | 93.02% | 78.77 |
| 28062 | RS Umum Daerah Kab.Bekasi | 6 | 2025 | 01-01-1970 | 71.66% | 97% | 93.63% | 100% | 51.33% | 0.67% | 69.72% | 100% | 85.77% | 63.16% | 99.36% | 100% | 72.11 |
| 28063 | RS Ananda Tambun Selatan | 6 | 2025 | 01-01-1970 | 95% | 92% | 95% | 85% | 80% | 2.5% | 64.29% | 100% | 99.73% | 90% | 91.76% | 85% | 84.71 |
| 28064 | RS Umum Delima Asih Sisma Medika | 6 | 2025 | 01-01-1970 | 100% | 100% | 100% | 0% | 91.16% | 0% | 42.02% | 100% | 100% | 99.31% | 100% | 100% | 95 |
| 28065 | RS Ibu dan Anak Cahaya Bunda | 6 | 2025 | 09-03-2025 | 85.23% | 100% | 100% | 100% | 92.43% | 0% | 100% | 0% | 99.9% | 0% | 100% | 100% | 0 |
| 28066 | RS Umum Santosa Hospital Bandung Central | 6 | 2025 | 01-01-1970 | 99.73% | 100% | 99.81% | 0% | 93.06% | 0.92% | 87.57% | 100% | 93.5% | 81.82% | 100% | 100% | 87.02 |
| 28067 | RS Ananda Babelan | 6 | 2025 | 01-01-1970 | 96.25% | 96% | 96.25% | 90.91% | 89.13% | 16.67% | 43.66% | 43.66% | 100% | 91.2% | 91.2% | 100% | 94 |
| 28068 | RS Ibu dan Anak Gizar | 6 | 2025 | 01-01-1970 | 95% | 94% | 94.29% | 100% | 94.44% | 0% | 94.74% | 0% | 94.12% | 94.12% | 94.44% | 100% | 89 |
| 28069 | RS Umum Trimitra | 6 | 2025 | 01-01-1970 | 90.26% | 90% | 100% | 100% | 100% | 0% | 97.8% | 100% | 100% | 100% | 100% | 100% | 95 |
| 28070 | RS Edelweiss | 6 | 2025 | 01-01-1970 | 90.47% | 100% | 100% | 100% | 73.11% | 6.32% | 80.85% | 100% | 100% | 92.31% | 100% | 100% | 96 |
| 28071 | RS Umum Harapan Mulia | 6 | 2025 | 01-01-1970 | 93.09% | 100% | 99.98% | 100% | 98.57% | 100% | 76.76% | 100% | 79.82% | 80.98% | 100% | 99.6% | 0 |
| 28072 | RS Khusus Paru Kabupaten Karawang | 6 | 2025 | 01-01-1970 | 86% | 100% | 100% | 100% | 94.44% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 97.18 |
| 28073 | RS Umum Amanda Mitra Keluarga | 6 | 2025 | 01-01-1970 | 93.27% | 93% | 99.19% | 100% | 98.17% | 0.9% | 67.84% | 100% | 100% | 37.84% | 93.44% | 100% | 0 |
| 28074 | RS Jiwa Provinsi Jawa Barat | 6 | 2025 | 01-01-1970 | 96.76% | 100% | 100% | % | 68.83% | % | 95.19% | 100% | 99.56% | 93.33% | 86.24% | 100% | 90.48 |
| 28075 | RS Umum Hermina Pasteur | 6 | 2025 | 08-04-2025 | 93.06% | 95% | 100% | 100% | 60.16% | 0% | 82.23% | 100% | 100% | 59.49% | 100% | 100% | 95.48 |
| 28076 | RS Mitra Keluarga Pratama | 6 | 2025 | 01-01-1970 | 99.47% | 100% | 100% | % | 94.48% | 0.85% | 77.46% | 100% | 99.54% | 100% | 100% | 100% | 84.1 |
| 28077 | RS Khusus Gigi dan Mulut UNPAD | 6 | 2025 | 08-07-2025 | 100% | 100% | 100% | % | 55.41% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 87.1 |
| 28078 | RS Umum Muhammadiyah | 6 | 2025 | 01-01-1970 | 91% | 98% | 100% | 100% | 84.27% | 0% | 96.88% | 100% | 100% | 100% | 100% | 100% | 1150 |
| 28079 | RS Khusus Ginjal Ny. R. A. Habibie | 6 | 2025 | 01-01-1970 | 81.62% | 97% | 99.3% | 0% | 97.39% | 6.52% | 91.89% | 100% | 94.04% | 93.15% | 100% | 68.75% | 81 |
| 28080 | RS Khusus Gigi dan Mulut Kota Bandung | 6 | 2025 | 08-11-2025 | 100% | 100% | 100% | % | 98.1% | 83.15% | 39.73% | 100% | 88.75% | 100% | 100% | 100% | 89.81 |
| 28081 | RS Ibu dan Anak Pasutri | 6 | 2025 | 01-01-1970 | 82% | 91% | 100% | 0% | 60.07% | 0% | 87.79% | 100% | 100% | 64% | 100% | 100% | 100 |
| 28082 | RS Umum Bunda Mulia | 6 | 2025 | 01-01-1970 | 99% | 99% | 100% | 100% | 98.17% | 0% | 97.67% | 100% | 100% | 81.25% | 100% | 100% | 28 |
| 28083 | RS Hermina Karawang | 6 | 2025 | 01-01-1970 | 91.03% | 96% | 100% | 96.67% | 71.95% | 0.93% | 82% | 100% | 99.22% | 70% | 98% | 100% | 82.75 |
| 28084 | RS Umum Metro Hospitals | 6 | 2025 | 08-07-2025 | 99.77% | 100% | 100% | 85.71% | 84.38% | 4.43% | 81.56% | 100% | 98.17% | 80.52% | 100% | 100% | 0 |
| 28085 | RS Jantung dan Pembuluh Darah Paramarta | 6 | 2025 | 01-01-1970 | 72.51% | 94% | 100% | 0% | 27.6% | 100% | 56.7% | 100% | 86.88% | 0% | 100% | 100% | 84 |
| 28086 | RS Umum Sumber Hurip | 6 | 2025 | 01-01-1970 | 86.5% | 97% | 100% | 50% | 86.44% | 0% | 83% | 100% | 80.17% | 100% | 100% | 100% | 85 |
| 28087 | RS Umum Melania | 6 | 2025 | 01-01-1970 | 90% | 99% | 98.88% | 100% | 100% | 0% | 100% | 100% | 93% | 100% | 100% | 100% | 81 |
| 28088 | RS San Medical Center | 6 | 2025 | 01-01-1970 | 95% | 100% | 100% | 100% | 86.67% | 0% | 93.33% | 100% | 99.99% | 100% | 100% | 100% | 0 |
| 28089 | RS Umum Daerah Cabangbungin | 6 | 2025 | 08-08-2025 | 86.01% | 89% | 99.98% | 100% | 36.2% | 0% | 93.35% | 100% | 91.9% | 0% | 100% | 100% | 91 |
| 28090 | RS Umum Amanda | 6 | 2025 | 01-01-1970 | 99.45% | 100% | 100% | 100% | 86.46% | 0% | 94.9% | 100% | 90.05% | 100% | 100% | 0% | 84 |
| 28091 | RS Umum Kartika Husada | 6 | 2025 | 01-01-1970 | 65% | 99% | 97.84% | 93.33% | 90% | 9.46% | 43.33% | 100% | 79.22% | 0% | 94.62% | 100% | 85.79 |
| 28092 | RS Ibu dan Anak Al Islam | 6 | 2025 | 01-01-1970 | 84.87% | 84% | 100% | 0% | 100% | 0% | 44.84% | 100% | 93.57% | 100% | 81.7% | 0% | 91.58 |
| 28093 | RS Umum Daerah Kota Bogor | 6 | 2025 | 01-01-1970 | 73.26% | 91% | 99.02% | 100% | 90.3% | 0.76% | 76.98% | 100% | 100% | 70% | 99.27% | 100% | 92.99 |
| 28094 | RS Ibu dan Anak Melinda | 6 | 2025 | 08-12-2025 | 99.78% | 100% | 100% | 100% | 94.11% | 0% | 100% | 100% | 90.98% | 0% | 100% | 0% | 100 |
| 28095 | RS Umum Permata Keluarga Jababeka | 6 | 2025 | 01-01-1970 | 97.62% | 96% | 100% | 0% | 86.38% | 0% | 86.86% | 100% | 100% | 80% | 100% | 100% | 98 |
| 28096 | RS Umum Lira Medika | 6 | 2025 | 01-01-1970 | 98.85% | 100% | 100% | 100% | 84.48% | 0.31% | 82.42% | 99.86% | 94.09% | 0% | 100% | 100% | 98.55 |
| 28097 | RS Umum Azra | 6 | 2025 | 01-01-1970 | 92.32% | 100% | 100% | 100% | 92.76% | 0% | 69.76% | 100% | 100% | 100% | 100% | 100% | 92.06 |
| 28098 | RS Umum Ridhoka Salma | 6 | 2025 | 09-01-2025 | 96.83% | 99% | 100% | 100% | 100% | 5.73% | 57.14% | 100% | 93.11% | 63.64% | 100% | 90.14% | 4860 |
| 28099 | RS Umum Kartika Husada Setu | 6 | 2025 | 01-01-1970 | 85.39% | 100% | 100% | 100% | 87.5% | 3.75% | 66.7% | 100% | 90.6% | 90.7% | 100% | 100% | 99 |
| 28100 | RS Umum Cahya Kawaluyan | 6 | 2025 | 01-01-1970 | 94.4% | 97% | 100% | % | 58.53% | 0% | 71.86% | 100% | 98.65% | 75.28% | 100% | 100% | 91.75 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.