Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 27951 | RS Keluarga Husada Batam | 6 | 2025 | 01-01-1970 | 88% | 94% | 100% | 0% | 100% | 0% | 100% | 0% | 81.33% | 100% | 100% | 100% | 82.16 |
| 27952 | RS Umum Daerah Depati Hamzah | 6 | 2025 | 01-01-1970 | 98.48% | 99% | 100% | 100% | 75% | 0% | 100% | 99.41% | 99.71% | 100% | 100% | 100% | 98 |
| 27953 | RS Bakti Timah Pangkalpinang | 6 | 2025 | 01-01-1970 | 93.72% | 95% | 100% | 100% | 77.14% | 0% | 87.46% | 100% | 81.79% | 100% | 100% | 100% | 89.82 |
| 27954 | RS Umum Daerah Muhammad Sani Kabupaten Karimun | 6 | 2025 | 08-10-2025 | 86.5% | 100% | 100% | 80% | 84.2% | 3.33% | 95.83% | 100% | 100% | 80% | 100% | 100% | 80 |
| 27955 | RS Bhayangkara Batam Polda Kepri | 6 | 2025 | 08-06-2025 | 97.92% | 100% | 100% | 100% | 98.41% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 80 |
| 27956 | RS Jiwa dan Ketergantungan Obat Engku Haji Daud | 6 | 2025 | 09-09-2025 | 85% | 99% | 99.8% | 80% | 98.88% | 2.17% | 86.14% | 100% | 76.57% | 100% | 100% | 100% | 86.4 |
| 27957 | RS Umum Daerah Tarempa | 6 | 2025 | 09-03-2025 | 85.5% | 75% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 77.5% | 0% | 80 |
| 27958 | RS Ibu dan Anak Kasih Sayang Ibu | 6 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 91.86% | 16.67% | 100% | 100% | 100% | 100% | 100% | 100% | 93 |
| 27959 | RS Khusus Mata Permana Sari | 6 | 2025 | 01-01-1970 | 93.55% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | 0 |
| 27960 | RS Umum Imanuel Way Halim | 6 | 2025 | 01-01-1970 | 90.01% | 97% | 99.61% | 100% | 76.16% | 6.32% | 68.18% | 100% | 96.2% | 58.97% | 97.87% | 100% | 98 |
| 27961 | RS Umum Bumi Waras | 6 | 2025 | 01-01-1970 | 84% | 100% | 100% | 0% | 82.61% | 0% | 78.08% | 100% | 100% | 74.48% | 73.84% | 87.5% | 99.6 |
| 27962 | RS Ketergantungan Obat | 6 | 2025 | 01-01-1970 | 91.32% | 100% | 100% | 0% | 93.49% | 0% | 99.84% | 100% | 99.18% | 77.78% | 100% | 100% | 89.99 |
| 27963 | RS Jiwa Daerah Provinsi Lampung | 6 | 2025 | 01-01-1970 | 96% | 84% | 95% | 0% | 94% | 0% | 90% | 95% | 96% | 90% | 90% | 100% | 90 |
| 27964 | RS Umum Daerah Dr. A. Dadi Tjokrodipo | 6 | 2025 | 08-09-2025 | 78.5% | 94% | 97.78% | 100% | 69.63% | 5% | 81.11% | 100% | 97.93% | 91.43% | 97.14% | 100% | 80 |
| 27965 | RS Ibu dan Anak JWCC Asih | 6 | 2025 | 01-01-1970 | 86.49% | 100% | 100% | 0% | 88.12% | 0% | 87.79% | 100% | 0% | 94.74% | 100% | 100% | 89 |
| 27966 | RS Tk. IV 02.07.04 | 6 | 2025 | 01-01-1970 | 100% | 100% | 75% | 100% | 75% | 2.61% | 48% | 75% | 85% | 60% | 100% | 100% | 90 |
| 27967 | RS Umum Mardi Waluyo | 6 | 2025 | 01-01-1970 | 98.03% | 100% | 99.59% | 100% | 81.67% | 0% | 87.24% | 100% | 92.98% | 100% | 95.56% | 50% | 92.64 |
| 27968 | RS Umum Setia Mitra | 6 | 2025 | 01-01-1970 | 96% | 100% | 100% | 100% | 91.82% | 0% | 88% | 100% | 92.71% | 88.33% | 100% | 100% | 83.819 |
| 27969 | RS Umum Wisma Rini Pringsewu | 6 | 2025 | 01-01-1970 | 85.7% | 88% | 84.62% | 100% | 71.68% | 3.45% | 84.94% | 100% | 90.79% | 89.66% | 82.61% | 100% | 80.26 |
| 27970 | RS Umum Advent Bandar Lampung | 6 | 2025 | 01-01-1970 | 86.72% | 90% | 100% | 100% | 98.5% | 1.87% | 67.52% | 100% | 98.73% | 85.71% | 100% | 95% | 89 |
| 27971 | RS Umum Urip Sumoharjo | 6 | 2025 | 08-06-2025 | 86.95% | 100% | 99.63% | 0% | 88.8% | 2.18% | 100% | 100% | 98.8% | 100% | 100% | 93.75% | 97.63 |
| 27972 | RS Umum Daerah KH. Muhammad Thohir KRUI | 6 | 2025 | 01-01-1970 | 95% | 100% | 100% | % | 98.28% | % | 100% | 100% | 100% | 50% | 100% | 100% | 85 |
| 27973 | RS Umum Daerah Tulang Bawang Barat | 6 | 2025 | 08-07-2025 | 100% | 95% | 100% | 0% | 89.49% | 0% | 89.09% | 100% | 96.79% | 92.5% | 100% | 0% | 88.04 |
| 27974 | RS Rafflesia Bengkulu | 6 | 2025 | 01-01-1970 | 85.09% | 82% | 100% | 0% | 98.28% | 0% | 80.82% | 100% | 95.75% | 87.5% | 100% | 100% | 100 |
| 27975 | RS Ibu dan Anak Nurul Annisa | 6 | 2025 | 08-11-2025 | 99% | 100% | 100% | % | 98.5% | 100% | 88.89% | 55.56% | 93.33% | 98.5% | 88.89% | 80% | 90 |
| 27976 | RS Umum Citra Sari Husada | 6 | 2025 | 01-01-1970 | 84.59% | 87% | 100% | 100% | 81.47% | 2.96% | 93.53% | 100% | 100% | 82.3% | 100% | 100% | 90.31 |
| 27977 | RS Khusus Mata Cicendo | 6 | 2025 | 01-01-1970 | 98.23% | 100% | 100% | 0% | 87.4% | 2.93% | 100% | 100% | 92.43% | 100% | 100% | 100% | 84 |
| 27978 | RS Umum Hermina Galaxy | 6 | 2025 | 01-01-1970 | 90.23% | 99% | 100% | 100% | 96.77% | 0.34% | 87.23% | 100% | 100% | 92.68% | 100% | 100% | 89.25 |
| 27979 | RSAU Dr. M. Hassan Toto | 6 | 2025 | 01-01-1970 | 98.33% | 98% | 100% | % | 99.36% | 0% | 94.69% | 100% | 100% | 100% | 100% | 100% | 88.43 |
| 27980 | RS Umum Islam Karawang | 6 | 2025 | 01-01-1970 | 64.91% | 74% | 96.27% | 100% | 23.08% | 11.7% | 48.33% | 100% | 66.67% | 100% | 100% | 100% | 0 |
| 27981 | Siloam Hospitals Lippo Cikarang | 6 | 2025 | 01-01-1970 | 91.7% | 95% | 100% | 91.67% | 87.03% | 26.09% | 72.97% | 100% | 96.78% | 83.33% | 100% | 100% | 97 |
| 27982 | RS Umum Kartika Kasih | 6 | 2025 | 01-01-1970 | 87.1% | 99% | 100% | 100% | 79.93% | 5.06% | 62.5% | 100% | 100% | 90% | 99% | 75% | 85 |
| 27983 | RS Cenka | 6 | 2025 | 01-01-1970 | 87.5% | 98% | 100% | 87.5% | 83.46% | 0% | 84.12% | 100% | 97.84% | 80.36% | 100% | 83.33% | 85 |
| 27984 | RS Umum Tk. IV 03.07.03 Sariningsih | 6 | 2025 | 01-01-1970 | 90% | 88% | 100% | 92.27% | 100% | 0% | 96.45% | 100% | 100% | 91.35% | 100% | 100% | 93 |
| 27985 | Rumah Sakit Mitra Plumbon Cibitung | 6 | 2025 | 08-08-2025 | 87.89% | 100% | 100% | 100% | 92.86% | 2.75% | 87.85% | 100% | 85.71% | 84.55% | 100% | 100% | 88.94 |
| 27986 | RS Umum Daerah Lembang | 6 | 2025 | 08-09-2025 | 90.29% | 95% | 100% | 100% | 85.27% | 0% | 94.71% | 100% | 95.65% | 60% | 100% | 100% | 89.58 |
| 27987 | RS Jantung Hasna Medika | 6 | 2025 | 08-06-2025 | 92.06% | 100% | 100% | 0% | 85% | 0% | 71.43% | 100% | 94.12% | 91.67% | 100% | 100% | 100 |
| 27988 | RS Umum Daerah Al-Mulk | 6 | 2025 | 01-01-1970 | 70.75% | 100% | 100% | 100% | 85% | 0% | 82.19% | 100% | 66.31% | 83.33% | 100% | 100% | 89.1 |
| 27989 | RS Umum Mitra Family | 6 | 2025 | 01-01-1970 | 98.6% | 100% | 100% | 100% | 96% | 0% | 98.6% | 100% | 100% | 100% | 100% | 100% | 98 |
| 27990 | RS Umum Sentra Medika | 6 | 2025 | 01-01-1970 | 97.63% | 100% | 100% | 100% | 34.25% | 0.5% | 62.41% | 100% | 99.88% | 100% | 100% | 100% | 77.98 |
| 27991 | RS Ibu dan Anak Limijati | 6 | 2025 | 01-01-1970 | 89.1% | 100% | 100% | 100% | 76.62% | 5.2% | 93.55% | 100% | 100% | 92.31% | 100% | 100% | 90 |
| 27992 | RS Umum Dokter Adam Talib | 6 | 2025 | 01-01-1970 | 100% | 100% | 100% | % | 100% | 0% | 94.29% | 0% | 100% | 0% | 100% | 0% | 86.5 |
| 27993 | RS Umum Pelabuhan Cirebon | 6 | 2025 | 01-01-1970 | 90.14% | 91% | 100% | 100% | 80% | 0% | 53.1% | 100% | 98.06% | 76% | 100% | 100% | 95.6 |
| 27994 | RS Umum Assyifa Sukabumi | 6 | 2025 | 01-01-1970 | 99% | 98% | 100% | 100% | 99% | 1.29% | 89% | 100% | 99.98% | 93.33% | 98.4% | 100% | 96 |
| 27995 | RS Umum Permata Keluarga Lippo Cikarang | 6 | 2025 | 01-01-1970 | 88.41% | 100% | 100% | 100% | 81.01% | 3.19% | 69.94% | 100% | 100% | 100% | 100% | 100% | 90.38 |
| 27996 | RS Umum Bhakti Husada | 6 | 2025 | 08-06-2025 | 89.4% | 96% | 100% | 87.5% | 98.91% | 5.52% | 100% | 100% | 99.12% | 80.6% | 100% | 100% | |
| 27997 | RS Umum Daerah Kota Bandung | 6 | 2025 | 01-01-1970 | 89.5% | 90% | 99.12% | 66.67% | 82.06% | 0% | 93.41% | 99.3% | 96.37% | 88.54% | 0% | 100% | 87.85 |
| 27998 | RS Umum Asri Medika | 6 | 2025 | 01-01-1970 | 93% | 93% | 100% | 100% | 85.32% | 0% | 42.86% | 100% | 100% | 0% | 100% | 100% | 50 |
| 27999 | RS Umum Izza | 6 | 2025 | 01-01-1970 | 79% | 94% | 100% | 79.41% | 54.23% | 9.14% | 55.93% | 100% | 95.44% | 83.12% | 96.84% | 100% | 94 |
| 28000 | RS Dokter Adam Talib Cikunir | 6 | 2025 | 01-01-1970 | 90.05% | 100% | 100% | 0% | 93.42% | 0% | 100% | 100% | 100% | 100% | 95.71% | 100% | 86 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.