Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 3101 | RS Pasar Minggu Cirebon | 12 | 2025 | 01-02-2026 | 95% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 90% | 100% | 98% | 96 |
| 3102 | RS Tk. IV DR. M. Yasin Bone | 12 | 2025 | 01-10-2026 | 94.69% | 100% | 100% | 85.71% | 93.94% | 95.38% | 97.33% | 100% | 97.93% | 93.26% | 100% | 100% | 90 |
| 3103 | RS Siloam Hospitals Lippo Village | 12 | 2025 | 01-12-2026 | 96.35% | 99% | 98.47% | 0% | 58.43% | 3.35% | 80.9% | 100% | 100% | 87.04% | 99.17% | 98% | 3135 |
| 3104 | RS Umum Muhammadiyah Sumatera Utara | 12 | 2025 | - | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 100% | 0% | 79.17% | 100% | 100% | 0 |
| 3105 | RS Umum Daerah Pratama Dogiyai | 12 | 2025 | 01-01-2026 | 77.5% | 81% | 80.42% | 0% | 82.5% | 0% | 90.91% | 0% | 89.17% | 100% | 78.95% | 100% | 80 |
| 3106 | RS Umum Daerah Singaparna Medika Citrautama | 12 | 2025 | 01-08-2026 | 93.87% | 95% | 100% | 100% | 71.62% | 2.78% | 64.84% | 99.74% | 88.36% | 97.5% | 94.77% | 100% | 88.87 |
| 3107 | RS MATA PADANG EYE CENTER KHATIB | 12 | 2025 | 01-06-2026 | 87.52% | 100% | 100% | % | 84.12% | 0% | 88.43% | 100% | 100% | 0% | 100% | 100% | 97.9 |
| 3108 | RS Khusus Kanker MRCCC Siloam Semanggi | 12 | 2025 | 01-07-2026 | 97.37% | 95% | 99.62% | 0% | 56.03% | 1.75% | 57.31% | 100% | 100% | 73.68% | 100% | 91% | 95 |
| 3109 | RS Umum Mitra Sehat Mandiri Sidoarjo | 12 | 2025 | 01-07-2026 | 90.32% | 100% | 100% | 100% | 91.2% | 0% | 100% | 100% | 90.61% | 0% | 100% | 100% | 83.65 |
| 3110 | RS Umum Sri Ratu | 12 | 2025 | 01-09-2026 | 93.24% | 94% | 100% | 100% | 100% | 0% | 93.61% | 100% | 93.81% | 0% | 100% | 0% | 100 |
| 3111 | RS Ibu dan Anak Aisyah Qurrataain | 12 | 2025 | 01-01-2026 | 82.5% | 80% | 77.5% | 75% | 80% | 82.5% | 72.5% | 80% | 75% | 75% | 80% | 70% | 150 |
| 3112 | RS Sari Asih Ciledug | 12 | 2025 | 01-09-2026 | 94.82% | 100% | 99.75% | 100% | 84.83% | 0% | 82.39% | 100% | 97.71% | 82.93% | 100% | 90.91% | 3500 |
| 3113 | RS Natar Medika | 12 | 2025 | 01-08-2026 | 90.87% | 99% | 100% | 66.67% | 95% | 3.23% | 95.17% | 100% | 99.47% | 100% | 100% | 100% | 82 |
| 3114 | RS Bantuan 05.08.03 Sidoarjo | 12 | 2025 | 01-10-2026 | 88.89% | 100% | 100% | 100% | 88% | 3.64% | 84.4% | 100% | 87.2% | 100% | 100% | 100% | 88.73 |
| 3115 | RS Umum Imelda Pekerja Indonesia | 12 | 2025 | 01-03-2026 | 97.94% | 98% | 98.37% | 98.89% | 98.41% | 1.81% | 98.6% | 97.5% | 98.67% | 99% | 98.75% | 90% | 98 |
| 3116 | RS Umum Islam Magelang | 12 | 2025 | 01-09-2026 | 93.5% | 94% | 98.21% | 0% | 79.16% | 2.17% | 74.24% | 64.58% | 96.5% | 0% | 100% | 100% | 87 |
| 3117 | RS St Antonius Jopu | 12 | 2025 | 01-09-2026 | 86.16% | 88% | 100% | 0% | 73.46% | 0% | 100% | 100% | 100% | 83.33% | 80% | 0% | 100 |
| 3118 | RS Umum Madina | 12 | 2025 | 01-12-2026 | 80.77% | 80% | 99.62% | 0% | 79.89% | 0% | 64.45% | 100% | 83.33% | 100% | 100% | 100% | 98.95 |
| 3119 | RS Umum Amanah | 12 | 2025 | 01-05-2026 | 98% | 99% | 99.91% | 0% | 100% | 100% | 94.3% | 100% | 49.42% | 86.96% | 100% | 100% | 97 |
| 3120 | RS Daerah Dr. Haryoto Kabupaten Lumajang | 12 | 2025 | 01-07-2026 | 70.03% | 92% | 100% | 97.05% | 62.75% | 0.74% | 93.53% | 99.06% | 86.11% | 95% | 100% | 100% | 85.8 |
| 3121 | RS Budi Setia | 12 | 2025 | 01-06-2026 | 86.5% | 92% | 100% | 0% | 78.85% | 0% | 86% | 100% | 82.3% | 73.53% | 100% | 100% | 90 |
| 3122 | RS Primaya Kota Semarang | 12 | 2025 | 01-08-2026 | 95.48% | 100% | 100% | 0% | 96.22% | 0.54% | 85.69% | 100% | 90.82% | 100% | 100% | 100% | 95.86 |
| 3123 | RS Mata JEC-Candi Semarang | 12 | 2025 | 01-09-2026 | 88.26% | 100% | 100% | 0% | 80.36% | 3.57% | 88.57% | 0% | 0% | 82.61% | 100% | 100% | 99.27 |
| 3124 | RS Umum Hermina Jatinegara | 12 | 2025 | 01-09-2026 | 94.71% | 99% | 100% | 100% | 82% | 0.55% | 80.75% | 100% | 96.77% | 100% | 100% | 100% | 85.75 |
| 3125 | RS PKU Muhammadiyah Kartasura | 12 | 2025 | 01-01-2026 | 100% | 100% | 100% | 100% | 100% | 100% | 63.24% | 100% | 100% | 100% | 100% | 100% | 0 |
| 3126 | RS Umum Daerah Ahmad Ripin | 12 | 2025 | 02-05-2026 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 3127 | RS Muhammadiyah Rodliyah Achid | 12 | 2025 | 01-01-2026 | 98.5% | 100% | 100% | 100% | 100% | 1.71% | 67.01% | 100% | 92.98% | 91.75% | 100% | 100% | 97 |
| 3128 | RS Ibu dan Anak Citra Aguswar Medical Center | 12 | 2025 | 01-07-2026 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 83.29% | 100% | 100% | 100% | 100 |
| 3129 | RS Umum Siaga Medika Purbalingga | 12 | 2025 | 01-09-2026 | 97.5% | 94% | 100% | 0% | 60.47% | 0.14% | 75.08% | 98.09% | 81.65% | 90.34% | 100% | 88.24% | 90.72 |
| 3130 | RS EMC Sentul | 12 | 2025 | 01-08-2026 | 97.76% | 100% | 100% | 0% | 96.37% | 1.9% | 75.64% | 100% | 97.43% | 83.24% | 100% | 97.12% | 99.51 |
| 3131 | RS Islam Siti Hajar | 12 | 2025 | 01-08-2026 | 85% | 89% | 100% | 100% | 91.83% | 0% | 80% | 100% | 82.94% | 86.3% | 100% | 100% | 87 |
| 3132 | RS SUFINA AZIZ | 12 | 2025 | 01-06-2026 | 98.53% | 94% | 100% | 80% | 95.93% | 3.51% | 78.66% | 100% | 96.58% | 84.21% | 100% | 96.55% | 86 |
| 3133 | RS Umum Daerah Mantingan | 12 | 2025 | 01-01-2026 | 98.1% | 100% | 100% | 0% | 98.04% | 0% | 100% | 100% | 97.78% | 100% | 100% | 100% | 95.89 |
| 3134 | RS Al Fatah | 12 | 2025 | 01-02-2026 | 99.5% | 94% | 100% | 85.71% | 98.88% | 1.82% | 92.31% | 100% | 95.32% | 96.32% | 100% | 100% | 95 |
| 3135 | RS Umum BUN | 1 | 2025 | 02-05-2025 | 87.5% | 100% | 100% | 100% | 100% | 4.5% | 80.71% | 100% | 97.74% | 86% | 100% | 100% | 0 |
| 3136 | RS Gotong Royong | 1 | 2025 | 02-10-2025 | 83% | 100% | 36.61% | 100% | 86.75% | 3.7% | 83.6% | 98.5% | 85.19% | 50% | 60% | 100% | 0 |
| 3137 | RS Umum Hermina Bitung | 1 | 2025 | 02-10-2025 | 85.26% | 98% | 100% | 93.1% | 86.05% | 4.55% | 81.43% | 100% | 90.57% | 83.33% | 100% | 100% | 0 |
| 3138 | RS Ibu dan Anak Assyifa | 1 | 2025 | 02-11-2025 | 86% | 100% | 92.86% | 100% | 77.27% | 100% | 71.25% | 100% | 100% | 73.33% | 97.5% | 100% | 0 |
| 3139 | RS Ibu dan Anak Pura Raharja | 1 | 2025 | 02-10-2025 | 97.65% | 100% | 100% | 100% | 95.46% | 0.86% | 100% | 100% | 91.74% | 98.68% | 100% | 100% | 0 |
| 3140 | RS Rumah Indonesia Sehat | 1 | 2025 | 02-10-2025 | 95% | 99% | 100% | 100% | 88.09% | 0% | 93.62% | 100% | 100% | 86.67% | 100% | 100% | 80 |
| 3141 | RS Bunda Sejati | 1 | 2025 | 02-08-2025 | 91.5% | 100% | 100% | 100% | 88.4% | 0% | 63.6% | 100% | 100% | 66.25% | 100% | 100% | 0 |
| 3142 | RS Umum Mitra Keluarga Surabaya | 1 | 2025 | 02-10-2025 | 99.11% | 100% | 100% | 0% | 66.61% | 0.76% | 77.43% | 100% | 100% | 0% | 100% | 100% | 0 |
| 3143 | RS William Booth Surabaya | 1 | 2025 | 02-05-2025 | 92.2% | 99% | 99.77% | 0% | 84.46% | 1.28% | 81.97% | 100% | 100% | 50% | 100% | 100% | 0 |
| 3144 | RS UniMedika Sepatan | 1 | 2025 | 02-10-2025 | 81.84% | 97% | 100% | 100% | 77.12% | 0.28% | 95.04% | 100% | 100% | 86.32% | 100% | 100% | 0 |
| 3145 | RS Ibu dan Anak Ilanur | 1 | 2025 | 02-07-2025 | 84% | 90% | 100% | 100% | 54.78% | 0% | 40.19% | 100% | 100% | 94.48% | 100% | 100% | 82 |
| 3146 | RS Umum Daerah Balaraja | 1 | 2025 | 02-10-2025 | 80.84% | 95% | 100% | 66.67% | 50.82% | 1.64% | 93.38% | 100% | 81.57% | 60% | 100% | 100% | 83 |
| 3147 | RS Tiara | 1 | 2025 | 02-10-2025 | 98.1% | 99% | 100% | 0% | 93.56% | 0% | 76.54% | 100% | 100% | 78.79% | 100% | 100% | 0 |
| 3148 | RS Umum Daerah Pakuhaji | 1 | 2025 | 02-06-2025 | 84.5% | 85% | 99.15% | 0% | 93.05% | 0% | 93.97% | 88.73% | 99.95% | 100% | 99.15% | 40% | 0 |
| 3149 | RS Mitra Keluarga Gading Serpong | 1 | 2025 | 02-07-2025 | 98.55% | 100% | 100% | 0% | 100% | 4.46% | 95.66% | 100% | 100% | 100% | 100% | 100% | 0 |
| 3150 | RS Husada Utama Surabaya | 1 | 2025 | 02-04-2025 | 88.98% | 100% | 100% | 100% | 84.25% | 0.45% | 98.77% | 100% | 99.9% | 92.73% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.