Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 3151 | RS Katolik St. Vincentius a Paulo | 1 | 2025 | 02-09-2025 | 93.93% | 100% | 100% | 100% | 90.61% | 5.79% | 100% | 100% | 99.07% | 76.92% | 100% | 100% | 0 |
| 3152 | RS Siloam Hospitals Kelapa Dua | 1 | 2025 | 02-10-2025 | 92.73% | 100% | 100% | % | 66.24% | 0% | 70.3% | 100% | 100% | 100% | 100% | 95% | 0 |
| 3153 | RS Premier Surabaya | 1 | 2025 | 02-10-2025 | 88.66% | 99% | 100% | 0% | 52.79% | 10.46% | 74% | 100% | 0% | 90% | 98% | 88.37% | 83.03 |
| 3154 | RS Aqidah | 1 | 2025 | 04-10-2025 | 92.77% | 94% | 98.39% | 100% | 97.14% | 2.5% | 97.27% | 100% | 96.25% | 95.56% | 100% | 100% | 0 |
| 3155 | RS Mentari | 1 | 2025 | 02-09-2025 | 85.65% | 100% | 95% | 0% | 84% | 5% | 45.73% | 100% | 99.47% | 62.5% | 100% | 100% | 0 |
| 3156 | RS Umum Primaya Pasar Kemis | 1 | 2025 | 02-11-2025 | 98.37% | 96% | 98.24% | 0% | 89.17% | 5% | 56.36% | 100% | 100% | 88.75% | 100% | 100% | 0 |
| 3157 | RS Umum Daerah Haji Provinsi Jawa Timur | 1 | 2025 | 02-10-2025 | 95.26% | 99% | 100% | 0% | 49.07% | 2.32% | 85.73% | 100% | 100% | 80% | 100% | 100% | 93.67 |
| 3158 | RS Umum Daerah dr. Mohamad Soewandhie | 1 | 2025 | 02-10-2025 | 98% | 99% | 99.63% | 100% | 91.65% | 0.72% | 86.13% | 100% | 100% | 100% | 100% | 100% | 0 |
| 3159 | RS Umum Griya Husada Madiun | 1 | 2025 | 02-10-2025 | 95.79% | 100% | 94.84% | 0% | 75.95% | 1.13% | 34.44% | 100% | 96.78% | 100% | 100% | 66.67% | 0 |
| 3160 | RS Ibu dan Anak Cempaka Putih Permata | 1 | 2025 | 02-08-2025 | 98.98% | 100% | 100% | 100% | 99.4% | 0% | 90.91% | 100% | 99.87% | 100% | 100% | 100% | 78.03 |
| 3161 | RS Suci Paramita | 1 | 2025 | 02-05-2025 | 84% | 100% | 100% | 100% | 90.76% | 0% | 94.24% | 100% | 97.52% | 91.84% | 100% | 100% | 99.3 |
| 3162 | RS Wiyung Sejahtera | 1 | 2025 | 02-10-2025 | 87.3% | 100% | 100% | 100% | 50.68% | 0% | 66.12% | 100% | 91% | 100% | 100% | 100% | 93 |
| 3163 | Metro Hospitals Cikupa | 1 | 2025 | 02-11-2025 | 74.6% | 98% | 100% | 0% | 100% | 0% | 91.03% | 100% | 98.54% | 80% | 100% | 100% | |
| 3164 | RS Ibu dan Anak Pratiwi | 1 | 2025 | 02-05-2025 | 78% | 98% | 100% | 100% | 94.51% | 3.23% | 75.9% | 100% | 100% | 84.38% | 100% | 100% | 0 |
| 3165 | RS St. Carolus Summarecon Serpong | 1 | 2025 | 02-07-2025 | 96.69% | 100% | 100% | 0% | 95.47% | 0% | 88.22% | 100% | 11.42% | 0% | 93.75% | 100% | 98.33 |
| 3166 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 1 | 2025 | 02-07-2025 | 94.19% | 89% | 99.98% | 94.12% | 97.06% | 0.49% | 99.69% | 99.58% | 53.16% | 69.82% | 93.23% | 100% | 96.95 |
| 3167 | RS Ibu dan Anak Harapan Mulia | 1 | 2025 | 02-05-2025 | 87% | 95% | 100% | 0% | 68.56% | 0% | 77.19% | 100% | 100% | 100% | 100% | 100% | 0 |
| 3168 | RS Umum Daerah Dr. Soetomo | 1 | 2025 | 02-09-2025 | 88.65% | 98% | 99.74% | 100% | 54.7% | 7.25% | 74.06% | 100% | 96.5% | 94.03% | 99.03% | 100% | 91.66 |
| 3169 | RS Umum Murni Asih | 1 | 2025 | 02-07-2025 | 99.5% | 100% | 100% | 100% | 80.7% | 0% | 0% | 100% | 99.19% | 66.67% | 100% | 100% | 88 |
| 3170 | RS Ibu dan Anak Karunia Bunda | 1 | 2025 | 02-06-2025 | 90.91% | 89% | 96.91% | 100% | 92% | 4% | 83% | 100% | 87.96% | 83.33% | 100% | 100% | 0 |
| 3171 | RS Ibu dan Anak Gebang Medika | 1 | 2025 | 02-04-2025 | 74.21% | 80% | 100% | 100% | 79.37% | 0% | 67.51% | 100% | 100% | 0% | 100% | 0% | 0 |
| 3172 | RS Umum Keluarga Kita | 1 | 2025 | 02-04-2025 | 89.5% | 100% | 100% | 100% | 88.68% | 0.7% | 63.05% | 100% | 87.96% | 0% | 100% | 100% | 0 |
| 3173 | RS Islam Darus Syifa | 1 | 2025 | 02-07-2025 | 93.97% | 96% | 100% | 0% | 100% | 0% | 50.39% | 100% | 100% | 97.67% | 100% | 100% | 0 |
| 3174 | RS Permata Hati | 1 | 2025 | 02-07-2025 | 91% | 91% | 100% | 0% | 72.2% | 0% | 89.04% | 100% | 97.7% | 80.82% | 100% | 100% | 0 |
| 3175 | RS Ibu dan Anak Bunda Sejahtera | 1 | 2025 | 02-06-2025 | 99.42% | 100% | 100% | 66.67% | 78.62% | 0% | 69.23% | 100% | 98.41% | 88.89% | 100% | 100% | 0 |
| 3176 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 1 | 2025 | 02-10-2025 | 96.48% | 100% | 100% | 100% | 85.87% | 0% | 57.27% | 100% | 97.48% | 100% | 100% | 100% | 0 |
| 3177 | RS Gigi dan Mulut Nala Husada | 1 | 2025 | 01-01-1970 | 91.3% | 93% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 3178 | RS Ciputra | 1 | 2025 | 02-10-2025 | 63.16% | 100% | 100% | 100% | 80.48% | 49.21% | 49.68% | 100% | 100% | 93.33% | 100% | 100% | 92 |
| 3179 | RSPAL dr. Ramelan | 1 | 2025 | 02-10-2025 | 97.54% | 100% | 100% | % | 42.93% | 13.8% | 80.08% | 95% | 99.62% | 75% | 100% | 100% | 0 |
| 3180 | RS Bethsaida | 1 | 2025 | 02-10-2025 | 86.67% | 100% | 100% | 0% | 95.4% | 0% | 97% | 100% | 99.98% | 95% | 100% | 87.5% | 86 |
| 3181 | RS Medika Lestari | 1 | 2025 | 02-06-2025 | 94.4% | 99% | 100% | 100% | 83.61% | 1.87% | 81.29% | 100% | 100% | 80.95% | 100% | 100% | 0 |
| 3182 | RS Bhakti Rahayu | 1 | 2025 | 02-08-2025 | 100% | 100% | 100% | 100% | 70.32% | 0% | 88.52% | 100% | 99.7% | 78.95% | 100% | 100% | 0 |
| 3183 | RS Onkologi | 1 | 2025 | 02-10-2025 | 86.9% | 100% | 100% | 0% | 27.07% | 0% | 97.55% | 100% | 99.86% | 100% | 100% | 90.91% | 0 |
| 3184 | RS Siloam Hospitals Lippo Village | 1 | 2025 | 02-10-2025 | 97.1% | 100% | 100% | 0% | 73.01% | 5.98% | 70.96% | 98.87% | 100% | 94.12% | 100% | 98% | 70 |
| 3185 | RS Sari Asih Ciledug | 1 | 2025 | 02-10-2025 | 92.21% | 100% | 99.95% | 100% | 87.1% | 0% | 88.38% | 100% | 95.68% | 83.58% | 99.96% | 100% | 20365 |
| 3186 | RS EMC Tangerang | 1 | 2025 | 02-08-2025 | 90.48% | 89% | 99.57% | 0% | 100% | 10.65% | 83.52% | 100% | 98.95% | 96.3% | 99.02% | 100% | 0 |
| 3187 | RS Mata Undaan | 1 | 2025 | 02-07-2025 | 90.92% | 100% | 100% | % | 100% | 0% | 100% | 100% | 99.98% | 93.33% | 100% | 100% | 0 |
| 3188 | RS An-Nisa | 1 | 2025 | 02-07-2025 | 91.63% | 100% | 98.06% | 11.11% | 29.39% | 4.26% | 40.61% | 93.75% | 100% | 99.42% | 94.93% | 100% | 89.05 |
| 3189 | RS Mayapada | 1 | 2025 | 02-11-2025 | 97.22% | 100% | 54.55% | 100% | 80.6% | 10.9% | 70.18% | 56.67% | 91.18% | 0% | 62.07% | 100% | 0 |
| 3190 | RS Jiwa Menur | 1 | 2025 | 02-08-2025 | 93.52% | 100% | 100% | % | 93.85% | 0% | 87.46% | 100% | 84.93% | 0% | 100% | 100% | |
| 3191 | RS Primaya | 1 | 2025 | 02-08-2025 | 96.85% | 100% | 99.95% | 0% | 97.75% | 4.2% | 83.33% | 100% | 95.76% | 84.62% | 99.27% | 100% | 0 |
| 3192 | RS Islam Sari Asih Ar-rahmah | 1 | 2025 | 02-07-2025 | 98.16% | 97% | 100% | 100% | 90.68% | 0% | 81.63% | 100% | 93.24% | 88% | 98.12% | 100% | 0 |
| 3193 | RS Soemitro Lanud Moeljono Surabaya | 1 | 2025 | 01-01-1970 | 88% | 88% | 94.34% | 100% | 97.28% | 0% | 43.08% | 100% | 95.28% | 25% | 94.34% | 60% | |
| 3194 | RS Melati | 1 | 2025 | 02-10-2025 | 99.83% | 100% | 100% | 100% | 77.27% | 0% | 40.98% | 100% | 100% | 84.21% | 100% | 100% | 0 |
| 3195 | RS Hermina Ciruas | 1 | 2025 | 02-10-2025 | 98.19% | 98% | 100% | 100% | 80.77% | 1.12% | 80.4% | 100% | 100% | 80% | 100% | 100% | 0 |
| 3196 | RS Murni Teguh Ciledug | 1 | 2025 | 02-06-2025 | 98% | 100% | 100% | 100% | 96.15% | 4.17% | 65.33% | 100% | 87.83% | 87.14% | 100% | 100% | 0 |
| 3197 | RS Marinir Ewa Pangalila Gunungsari | 1 | 2025 | 02-10-2025 | 88.33% | 95% | 100% | % | 88.34% | 0% | 68.97% | 100% | 100% | 100% | 100% | 100% | 0 |
| 3198 | RS Hermina Ciledug | 1 | 2025 | 02-07-2025 | 98.5% | 100% | 100% | 100% | 100% | 0% | 94% | 100% | 100% | 90.91% | 100% | 100% | 0 |
| 3199 | RS Mulya | 1 | 2025 | 02-07-2025 | 100% | 100% | 100% | 0% | 97.99% | 10.12% | 62.14% | 100% | 99.17% | 83.33% | 100% | 100% | 0 |
| 3200 | RS Umum Tk. III Brawijaya | 1 | 2025 | 01-01-1970 | 98% | 93% | 100% | 100% | 94.07% | 0% | 94.07% | 100% | 92.59% | 94.07% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.