Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 3201 | RS Umum Hermina Tangerang | 1 | 2025 | 02-08-2025 | 97.34% | 100% | 100% | 89.47% | 81.67% | 0.85% | 80.7% | 100% | 100% | 100% | 100% | 100% | 0 |
| 3202 | RS Umum Bhakti Asih | 1 | 2025 | 02-09-2025 | 95.34% | 99% | 99.97% | 92% | 70.47% | 0.85% | 72.9% | 96.89% | 100% | 45.77% | 99.73% | 93.75% | 96.54 |
| 3203 | RS Umum Adi Husada Kapasari | 1 | 2025 | 02-10-2025 | 91.75% | 95% | 100% | % | 74.03% | 0% | 83.38% | 100% | 99.99% | 85.8% | 100% | 100% | |
| 3204 | RS Islam Surabaya | 1 | 2025 | 02-08-2025 | 99.5% | 99% | 100% | 100% | 77.34% | 0% | 62.97% | 100% | 91.63% | 100% | 100% | 100% | 0 |
| 3205 | RS Mitra Husada | 1 | 2025 | 02-04-2025 | 87.1% | 97% | 95.75% | 0% | 77.78% | 4.04% | 52.35% | 100% | 85.25% | 62% | 92.67% | 80% | 0 |
| 3206 | RS Khusus THT-Bedah KL Proklamasi BSD | 1 | 2025 | 02-10-2025 | 97.5% | 93% | 100% | % | 33.66% | 0% | 100% | 0% | 87.1% | 100% | 100% | 92% | 0 |
| 3207 | RS TNI AL Dr. Oepomo | 1 | 2025 | 02-06-2025 | 97.78% | 100% | 100% | 0% | 94.4% | 0% | 99.17% | 100% | 100% | 100% | 100% | 0% | 0 |
| 3208 | RS Umum Al-Irsyad Surabaya | 1 | 2025 | 02-07-2025 | 82.07% | 95% | 100% | 0% | 90.45% | 1.26% | 49.79% | 100% | 89.01% | 92.35% | 100% | 100% | 0 |
| 3209 | Brawijaya Hospital Tangerang | 1 | 2025 | 02-09-2025 | 87.78% | 100% | 96.55% | 100% | 70.4% | 1.07% | 90.14% | 100% | 100% | 62.5% | 99.79% | 100% | 73.59 |
| 3210 | RS Umum Daerah dr. Drajat Prawiranegara | 1 | 2025 | 02-10-2025 | 94.57% | 99% | 99.04% | 100% | 74.96% | 5.43% | 91.02% | 75.75% | 93.84% | 94.57% | 99.97% | 100% | 0 |
| 3211 | RS Umum Siloam Hospitals Surabaya | 1 | 2025 | 02-07-2025 | 99.17% | 100% | 100% | 0% | 86.32% | 3% | 72.6% | 100% | 96.51% | 100% | 100% | 100% | 0 |
| 3212 | RS Darmo | 1 | 2025 | 02-10-2025 | 87.23% | 98% | 100% | 0% | 86.55% | 4.65% | 47.67% | 95.96% | 94.23% | 55.56% | 100% | 100% | 0 |
| 3213 | RS Budiasih | 1 | 2025 | 02-10-2025 | 91.94% | 99% | 100% | 100% | 100% | 0.57% | 82.53% | 100% | 98% | 80% | 97.5% | 100% | 0 |
| 3214 | RS Benggala | 1 | 2025 | 02-07-2025 | 95.74% | 96% | 100% | 0% | 63.72% | 3.85% | 52.63% | 100% | 79.7% | 80.77% | 100% | 0% | 0 |
| 3215 | RS Umum Daerah Husada Prima | 1 | 2025 | 02-10-2025 | 98% | 100% | 100% | 100% | 96.04% | 2.17% | 98.9% | 100% | 85.11% | 96.3% | 100% | 100% | 0 |
| 3216 | RS Kurnia Serang | 1 | 2025 | 02-10-2025 | 97.68% | 100% | 100% | 100% | 85.89% | 4.5% | 69.37% | 100% | 100% | 81.82% | 100% | 100% | |
| 3217 | RS Permata Serdang | 1 | 2025 | 02-04-2025 | 91.34% | 90% | 87.76% | 0% | 96.15% | 0% | 68.97% | 0% | 80% | 81.25% | 100% | 100% | 0 |
| 3218 | RS Ibu dan Anak IBI Surabaya | 1 | 2025 | 02-09-2025 | 96% | 100% | 100% | 100% | 98.67% | 0% | 93.33% | 96.67% | 100% | 100% | 100% | 100% | 81 |
| 3219 | RS Primasatya Husada Citra (PHC) Surabaya | 1 | 2025 | 02-06-2025 | 88.48% | 100% | 100% | 100% | 95.7% | 1.5% | 68.64% | 100% | 99.97% | 90.86% | 100% | 100% | 0 |
| 3220 | RS Umum Daerah Kota Tangerang | 1 | 2025 | 02-11-2025 | 86.56% | 100% | 100% | 0% | 91.54% | 2.24% | 97.66% | 100% | 100% | 65% | 100% | 100% | 89.07 |
| 3221 | RS Bhayangkara Tk. IV Biddokkes Polda Banten | 1 | 2025 | 06-03-2025 | 99.5% | 97% | 95% | 97.3% | 99.2% | 97.6% | 96.77% | 96% | 99% | 97.22% | 90% | 92.86% | 95 |
| 3222 | RS Muji Rahayu | 1 | 2025 | 02-07-2025 | 87.83% | 100% | 100% | 0% | 100% | 5.88% | 57.96% | 100% | 99.21% | 50% | 100% | 100% | 0 |
| 3223 | RS Adi Husada Undaan | 1 | 2025 | 02-08-2025 | 96.58% | 98% | 93.25% | 100% | 78.1% | 1.14% | 85.03% | 82.05% | 98.72% | 100% | 92.39% | 0% | 0 |
| 3224 | RS Tonggak Husada | 1 | 2025 | 02-10-2025 | 77.5% | 74% | 100% | 0% | 90.64% | 5.88% | 72.16% | 100% | 98.99% | 100% | 63.64% | 87.5% | 85 |
| 3225 | RS Bunda | 1 | 2025 | 02-07-2025 | 96.17% | 100% | 100% | 100% | 93.91% | 0% | 91.21% | 100% | 99.97% | 95.56% | 100% | 100% | 0 |
| 3226 | RS Daan Mogot Kesdam Jaya | 1 | 2025 | 02-10-2025 | 90.5% | 64% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 80.05 |
| 3227 | RS Dinda | 1 | 2025 | 02-07-2025 | 85% | 100% | 100% | 75% | 91.11% | 0% | 97.66% | 100% | 100% | 100% | 100% | 100% | 0 |
| 3228 | RSUP Dr. Sitanala Tangerang | 1 | 2025 | 02-10-2025 | 92.2% | 100% | 100% | 100% | 81.21% | 1.16% | 100% | 100% | 96.84% | 94.05% | 100% | 100% | 0 |
| 3229 | RS Umum Islam Surabaya Jemursari | 1 | 2025 | 02-08-2025 | 91.3% | 93% | 100% | 100% | 89.26% | 3.97% | 88.48% | 100% | 86.48% | 100% | 100% | 100% | 0 |
| 3230 | RS Sari Asih Karawaci | 1 | 2025 | 02-10-2025 | 91.5% | 100% | 100% | 92.95% | 94.79% | 0% | 86.52% | 100% | 95.01% | 83.82% | 100% | 100% | 0 |
| 3231 | RS Umum Daerah Bhakti Dharma Husada | 1 | 2025 | 02-10-2025 | 90.74% | 96% | 100% | % | 96.07% | 0% | 95.96% | 100% | 99.91% | 97.35% | 100% | 100% | 0 |
| 3232 | RS Otika Medika | 1 | 2025 | 02-06-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 99.98% | 100% | 100% | 100% | 86 |
| 3233 | RS Ibu dan Anak Putri Surabaya | 1 | 2025 | 02-07-2025 | 99.46% | 100% | 100% | 100% | 100% | 0% | 88.56% | 100% | 100% | 100% | 100% | 100% | 0 |
| 3234 | RS Sari Asih Cipondoh | 1 | 2025 | 02-09-2025 | 90% | 94% | 100% | 90% | 88% | 1.97% | 75.67% | 100% | 92.5% | 87.5% | 100% | 95% | 91 |
| 3235 | RS Mata Masyarakat Jawa Timur | 1 | 2025 | 02-10-2025 | 96% | 100% | 100% | % | 85.03% | 0% | 93.98% | 100% | 100% | 100% | 100% | 100% | 0 |
| 3236 | RS Umum TNI AD Tk. IV 05.04.01 Kota Madiun | 1 | 2025 | 02-05-2025 | 96% | 95% | 100% | 100% | 94.44% | 100% | 93% | 100% | 94% | 94.36% | 100% | 93.62% | 0 |
| 3237 | RS Ibu dan Anak Graha Medika | 1 | 2025 | 02-09-2025 | 99% | 99% | 100% | 85.71% | 97% | 2.7% | 82.83% | 100% | 80.39% | 100% | 100% | 100% | 87.06 |
| 3238 | Mayapada Hospital Surabaya | 1 | 2025 | 02-11-2025 | 83.94% | 98% | 93.37% | 0% | 99.72% | 0.94% | 64.42% | 100% | 95.82% | 93.33% | 98.82% | 100% | 0 |
| 3239 | RS Alinda Husada | 1 | 2025 | 02-06-2025 | 90.91% | 91% | 84.38% | 89.06% | 72.66% | 0% | 76.56% | 100% | 100% | 100% | 100% | 100% | 80 |
| 3240 | RS Umum Karsa Husada Kota Batu | 1 | 2025 | 02-10-2025 | 88.74% | 98% | 100% | 100% | 98.51% | 0% | 89.52% | 100% | 88.54% | 85.1% | 100% | 100% | 0 |
| 3241 | RS Manyar Medical Centre | 1 | 2025 | 02-10-2025 | 88% | 100% | 99.49% | 0% | 65.54% | 16.07% | 96.45% | 27.27% | 61.11% | 100% | 100% | 100% | 0 |
| 3242 | RS Qadr | 1 | 2025 | 02-05-2025 | 88.17% | 92% | 100% | 100% | 85.94% | 2.7% | 77.17% | 100% | 100% | 51.04% | 100% | 100% | 0 |
| 3243 | RS Umum dr. Etty Asharto Batu | 1 | 2025 | 02-07-2025 | 96.87% | 96% | 100% | 97.92% | 83.07% | 2.08% | 92.48% | 100% | 99.41% | 79.22% | 100% | 100% | 0 |
| 3244 | RS Surabaya Medical Service | 1 | 2025 | 01-01-1970 | 92% | 100% | 100% | 100% | 13.78% | 0% | 94.77% | 100% | 99.55% | 100% | 99.02% | 100% | 74 |
| 3245 | RS Umum Daerah Kabupaten Tangerang | 1 | 2025 | 02-04-2025 | 94.5% | 95% | 97.5% | 98% | 82.5% | 3% | 87.5% | 97% | 82% | 81% | 95.5% | 100% | 0 |
| 3246 | RS Mitra Keluarga Kenjeran | 1 | 2025 | 02-10-2025 | 98.42% | 100% | 100% | 0% | 82.04% | 4.8% | 91.53% | 100% | 100% | 0% | 100% | 100% | 0 |
| 3247 | RS Ibu dan Anak Ferina | 1 | 2025 | 02-07-2025 | 76.03% | 100% | 100% | 100% | 81.97% | 0% | 97.22% | 100% | 100% | 100% | 100% | 100% | 0 |
| 3248 | RS National Hospital | 1 | 2025 | 02-08-2025 | 85.8% | 93% | 97.27% | 0% | 82.3% | 1.37% | 76.35% | 100% | 97.61% | 0% | 94.08% | 100% | 96.5 |
| 3249 | RS Ibu dan Anak Bantuan 05.08.05 Surabaya | 1 | 2025 | 02-10-2025 | 90.08% | 96% | 100% | 100% | 89.1% | 0% | 94.26% | 100% | 100% | 85.71% | 95.73% | 100% | 0 |
| 3250 | RS Umum Daerah Malingping | 1 | 2025 | 04-10-2025 | 96.91% | 100% | 98.18% | 100% | 45.83% | 1.83% | 45.83% | 100% | 82.05% | 0% | 100% | 100% | 87.08 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.