Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 31001 | RS Umum Daerah Provinsi NTB | 7 | 2025 | 09-09-2025 | 95.83% | 97% | 97.86% | 100% | 68.29% | 1.14% | 94.61% | 99.82% | 93.49% | 95.39% | 99.32% | 100% | |
| 31002 | RS Kristen Lende Moripa | 7 | 2025 | 08-10-2025 | 92.89% | 88% | 99.32% | 20.31% | 85.16% | 0% | 88.13% | 100% | 85.34% | 46.27% | 99.31% | 0% | |
| 31003 | RS Umum Daerah Patuh Karya | 7 | 2025 | 08-07-2025 | 97.93% | 97% | 100% | 100% | 72.97% | 0% | 100% | 100% | 94.23% | 100% | 100% | 100% | 0 |
| 31004 | RS Bali Jimbaran | 7 | 2025 | 09-08-2025 | 93.44% | 96% | 90.65% | 10.64% | 95.3% | 2.99% | 87.66% | 100% | 100% | 76.6% | 95.81% | 85.07% | 0 |
| 31005 | RS Umum Daerah Tabanan | 7 | 2025 | 08-06-2025 | 92.25% | 100% | 100% | 0% | 99.39% | 1.18% | 97.33% | 100% | 100% | 100% | 100% | 100% | |
| 31006 | RS Bio Medika | 7 | 2025 | 08-06-2025 | 100% | 96% | 100% | 0% | 96.67% | 0% | 97.06% | 100% | 98% | 100% | 100% | 100% | |
| 31007 | RS Umum Khatolik Saint Antonius Ampenan | 7 | 2025 | 08-07-2025 | 79.15% | 90% | 100% | % | 93.87% | 0% | 44.74% | 100% | 99.01% | 66.67% | 100% | 100% | |
| 31008 | RS Universitas Mataram | 7 | 2025 | 09-10-2025 | 80% | 85% | 100% | 100% | 82.86% | 0% | 87.8% | 100% | 96.57% | 92.59% | 98.76% | 100% | |
| 31009 | RS Umum Dharma Yadnya | 7 | 2025 | 08-08-2025 | 94.64% | 100% | 100% | 0% | 92.22% | 0% | 85.06% | 100% | 99.4% | 100% | 100% | 100% | |
| 31010 | RS Umum Hermina Cilegon | 7 | 2025 | 01-01-1970 | 91.21% | 100% | 100% | 100% | 91.37% | 0% | 96.47% | 100% | 100% | 96.47% | 100% | 100% | 0 |
| 31011 | RS Umum Kasih Ibu Saba | 7 | 2025 | 08-11-2025 | 96.98% | 100% | 99.83% | 100% | 97.86% | 3.75% | 88.6% | 100% | 100% | 97.32% | 99.04% | 100% | |
| 31012 | RS Khusus Bedah BIMC | 7 | 2025 | 08-08-2025 | 82.27% | 92% | 90.51% | 0% | 97.15% | 0% | 85.68% | 100% | 100% | 0% | 100% | 100% | |
| 31013 | RS Umum Payangan | 7 | 2025 | 08-07-2025 | 87.75% | 100% | 100% | 0% | 81.05% | 0% | 87.53% | 100% | 93.25% | 0% | 100% | 100% | |
| 31014 | Siloam Hospitals Mataram | 7 | 2025 | 01-01-1970 | 94.22% | 100% | 96.99% | 0% | 70.64% | 1.02% | 96.85% | 100% | 100% | 70.59% | 100% | 0% | 0 |
| 31015 | RS Islam S. Anggoro | 7 | 2025 | 09-06-2025 | 84.85% | 79% | 77.78% | 100% | 18.89% | 0% | 3.04% | 100% | 97.24% | 73.68% | 85% | 83.33% | 0 |
| 31016 | RS Umum Soe | 7 | 2025 | 09-10-2025 | 98.49% | 99% | 100% | 96.15% | 53% | 0% | 100% | 100% | 99.53% | 100% | 100% | 100% | |
| 31017 | RS Umum Semara Ratih | 7 | 2025 | 08-06-2025 | 90% | 98% | 60% | 100% | 95% | 0% | 90% | 0% | 90% | 0% | 100% | 100% | |
| 31018 | RS Kenak Medika | 7 | 2025 | 08-06-2025 | 98.01% | 100% | 100% | 100% | 80.09% | 0% | 59.04% | 100% | 99.57% | 55.56% | 100% | 0% | |
| 31019 | RS Citra sundari | 7 | 2025 | 08-06-2025 | 86.42% | 90% | 97.5% | 100% | 82.92% | 0% | 77.14% | 100% | 97.93% | 100% | 100% | 100% | 0 |
| 31020 | RS Ibu dan Anak Tresna | 7 | 2025 | 08-09-2025 | 96% | 100% | 100% | 100% | 85.09% | 0% | 100% | 100% | 48.92% | 100% | 100% | 0% | 0 |
| 31021 | RS Daerah Mangusada | 7 | 2025 | 08-09-2025 | 93.44% | 100% | 100% | 100% | 98.09% | 0% | 99.04% | 100% | 98.53% | 84.62% | 100% | 100% | 0 |
| 31022 | RS Umum Bali Holistik | 7 | 2025 | 08-08-2025 | 80% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | |
| 31023 | RS Islam Siti Hajar | 7 | 2025 | 01-01-1970 | 79% | 92% | 100% | 100% | 78.99% | 0% | 87.91% | 100% | 89.67% | 80.54% | 100% | 0% | |
| 31024 | RS Umum Famili Husada | 7 | 2025 | 08-06-2025 | 94.5% | 100% | 100% | 0% | 100% | 0% | 72.48% | 100% | 92.27% | 80% | 100% | 100% | |
| 31025 | RS Umum Daerah Bali Mandara Provinsi Bali | 7 | 2025 | 01-01-1970 | 92.47% | 100% | 99.92% | 100% | 96.35% | 1.9% | 100% | 100% | 97.85% | 0% | 100% | 100% | 0 |
| 31026 | RS Umum Sumbawa Besar | 7 | 2025 | 08-07-2025 | 96.83% | 100% | 100% | 100% | 95.24% | 0% | 99.24% | 100% | 100% | 100% | 99.46% | 100% | |
| 31027 | RS Umum Kasih Ibu Kedonganan | 7 | 2025 | 09-10-2025 | 98% | 88% | 100% | 100% | 97.78% | 6.67% | 80.49% | 100% | 98.04% | 83.33% | 100% | 100% | 0 |
| 31028 | RS Umum Daerah Singasana | 7 | 2025 | 08-06-2025 | 98.98% | 100% | 100% | 100% | 98.88% | 0% | 99.27% | 100% | 100% | 100% | 99.71% | 100% | |
| 31029 | RS Umum Daerah Klungkung | 7 | 2025 | 01-01-1970 | 88.41% | 100% | 100% | 100% | 95.61% | 4.71% | 98.91% | 100% | 88.46% | 100% | 100% | 100% | 0 |
| 31030 | RS Ibu dan Anak Permata Hati | 7 | 2025 | 01-01-1970 | 87% | 97% | 100% | 94.83% | 96.72% | 2.68% | 99.04% | 100% | 100% | 100% | 100% | 100% | 0 |
| 31031 | RS Metro Medika | 7 | 2025 | 01-01-1970 | 100% | 100% | 99.2% | 100% | 95.02% | 0% | 97.33% | 100% | 99.5% | 100% | 90% | 100% | |
| 31032 | RS Umum Surya Husadha | 7 | 2025 | 08-10-2025 | 99% | 100% | 100% | 100% | 84.88% | 0% | 98.63% | 100% | 94.31% | 88.1% | 100% | 100% | |
| 31033 | RS Umum Leona | 7 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 95.36% | 0% | 11.83% | 100% | 100% | 100% | 100% | 100% | |
| 31034 | RS Jiwa Provinsi Bali | 7 | 2025 | 08-08-2025 | 99.64% | 100% | 100% | 0% | 75.4% | 0% | 61.58% | 100% | 100% | 91.89% | 100% | 100% | 0 |
| 31035 | RS Umum Premagana | 7 | 2025 | 08-10-2025 | 89.05% | 100% | 100% | 0% | 98% | 0% | 90.8% | 100% | 96.58% | 97.06% | 100% | 100% | |
| 31036 | RS Umum Bunda | 7 | 2025 | 08-11-2025 | 93.5% | 100% | 100% | 0% | 95% | 0% | 94.16% | 0% | 85.61% | 90.91% | 100% | 100% | 0 |
| 31037 | RS Umum Garba Med | 7 | 2025 | 08-07-2025 | 96.04% | 99% | 99.14% | 100% | 93.64% | 5.81% | 85.61% | 100% | 92.42% | 90.56% | 100% | 86.02% | |
| 31038 | RS Umum Murni Teguh Tuban Bali | 7 | 2025 | 08-09-2025 | 98.99% | 94% | 100% | 100% | 89.19% | 0% | 68.67% | 100% | 98% | 86.6% | 98.96% | 100% | |
| 31039 | RS Lotim Medical Center | 7 | 2025 | 08-07-2025 | 89.44% | 100% | 96.67% | 100% | 100% | 3.25% | 26.25% | 100% | 98% | 98.44% | 100% | 100% | 0 |
| 31040 | RS Umum Bunda Pembantu Abadi Naob | 7 | 2025 | 10-08-2025 | 80.24% | 84% | 100% | 0% | 100% | 0% | 100% | 0% | 99.22% | 100% | 100% | 100% | |
| 31041 | RS Umum Daerah Kota Mataram | 7 | 2025 | 08-07-2025 | 87% | 94% | 100% | 100% | 90.31% | 0% | 85.97% | 100% | 98.22% | 100% | 100% | 100% | |
| 31042 | RS Umum Bali Royal | 7 | 2025 | 08-06-2025 | 90% | 100% | 100% | 100% | 95.95% | 0.63% | 78.65% | 100% | 100% | 100% | 100% | 100% | |
| 31043 | RS Umum Daerah Sanjiwani Gianyar | 7 | 2025 | 08-09-2025 | 95.97% | 100% | 100% | 100% | 80.36% | 1.75% | 80.64% | 100% | 100% | 93.75% | 100% | 100% | 0 |
| 31044 | RS Fatimah | 7 | 2025 | 08-10-2025 | 98.5% | 99% | 100% | 100% | 91.39% | 0% | 87.57% | 100% | 100% | 100% | 100% | 100% | 0 |
| 31045 | RS Universitas Udayana | 7 | 2025 | 01-01-1970 | 70% | 97% | 100% | 0% | 99.49% | 0% | 67.5% | 100% | 96.15% | 0% | 100% | 100% | |
| 31046 | RS Umum Daerah Negara | 7 | 2025 | 08-12-2025 | 91.56% | 94% | 100% | 75% | 91.42% | 0.68% | 99.97% | 100% | 100% | 88.94% | 100% | 100% | 0 |
| 31047 | RS Umum Daerah Pondok Aren | 7 | 2025 | 08-08-2025 | 100% | 100% | 100% | 0% | 98.85% | 0% | 100% | 100% | 97.86% | 100% | 100% | 100% | |
| 31048 | RS Kurnia | 7 | 2025 | 08-06-2025 | 85.99% | 99% | 100% | 0% | 88.02% | 0% | 46.22% | 95.32% | 99.96% | 22.73% | 100% | 100% | |
| 31049 | RS Karitas Weetabula | 7 | 2025 | 08-09-2025 | 95.92% | 100% | 100% | 84.93% | 39.06% | 1.66% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 31050 | RS Windu Husada | 7 | 2025 | 08-10-2025 | 98.57% | 100% | 100% | 100% | 100% | 0.39% | 87.64% | 100% | 88.16% | 87.11% | 100% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.