Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 32901 | RS Umum Daerah Ahmad Yani Metro | 8 | 2025 | 09-10-2025 | 98.34% | 97% | 99.84% | 0% | 79.57% | 0.41% | 94.86% | 99.29% | 96.43% | 100% | 100% | 100% | |
| 32902 | RS Budi Medika | 8 | 2025 | 09-01-2025 | 86% | 96% | 95% | 0% | 85.29% | 3.47% | 100% | 100% | 84.73% | 80% | 97.96% | 93.75% | 0 |
| 32903 | RS Umum Daerah Drs. H. Abu Hanifah | 8 | 2025 | 09-10-2025 | 75% | 85% | 100% | 100% | 95% | 0% | 100% | 100% | 100% | 88% | 100% | 100% | 0 |
| 32904 | RS Umum Daerah Sejiran Setason | 8 | 2025 | 09-08-2025 | 94.5% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | |
| 32905 | RS Umum Permata Hati | 8 | 2025 | 01-01-1970 | 97.5% | 97% | 97.92% | 100% | 82.26% | 0% | 100% | 100% | 100% | 100% | 97.23% | 100% | 0 |
| 32906 | RS Tiara Sella | 8 | 2025 | 09-10-2025 | 81.48% | 83% | 81.63% | 100% | 98.9% | 0.41% | 100% | 99.11% | 95.54% | 100% | 87.5% | 100% | 0 |
| 32907 | RS Ketergantungan Obat | 8 | 2025 | 09-09-2025 | 91.17% | 100% | 100% | 0% | 82.61% | 0% | 99.69% | 100% | 94.11% | 61.11% | 0% | 100% | |
| 32908 | RS Umum Pondok Indah | 8 | 2025 | 09-09-2025 | 98.73% | 100% | 100% | 100% | 82.48% | 4.74% | 83.56% | 100% | 0% | 94.23% | 100% | 89.25% | |
| 32909 | RS Umum Bumi Waras | 8 | 2025 | 09-09-2025 | 82.5% | 97% | 100% | 33.33% | 50% | 100% | 76.99% | 100% | 96.67% | 86.96% | 88.24% | 92.31% | 0 |
| 32910 | RS Umum Daerah Raja Ahmad Tabib | 8 | 2025 | 09-10-2025 | 86.71% | 100% | 100% | 100% | 54.45% | 0% | 87.17% | 100% | 100% | 89.96% | 100% | 100% | 0 |
| 32911 | RS Siloam Bangka | 8 | 2025 | 09-10-2025 | 95.76% | 100% | 100% | 50% | 53% | 0.72% | 84.35% | 100% | 100% | 0% | 100% | 95.12% | 0 |
| 32912 | RS Umum Pertamina-Bintang Amin Lampung | 8 | 2025 | 09-10-2025 | 89% | 85% | 99.53% | 100% | 97.78% | 0.56% | 85.17% | 100% | 98.9% | 75.56% | 99.41% | 100% | |
| 32913 | RS Umum Daerah Alimuddin Umar | 8 | 2025 | 09-10-2025 | 93.07% | 96% | 100% | 100% | 82.73% | 0% | 100% | 100% | 85.64% | 100% | 100% | 100% | |
| 32914 | RS Umum Charis Medika | 8 | 2025 | 09-01-2025 | 88% | 96% | 100% | 71.43% | 95.24% | 100% | 86.09% | 100% | 94.29% | 100% | 100% | 100% | |
| 32915 | RS Artha Bunda | 8 | 2025 | 09-10-2025 | 100% | 100% | 100% | 93.81% | 96.67% | 3.23% | 93.33% | 100% | 100% | 96.67% | 100% | 100% | |
| 32916 | RS Hj. Bunda Halimah | 8 | 2025 | 09-05-2025 | 85% | 81% | 100% | 100% | 85.71% | 0% | 94.41% | 0% | 84.95% | 90.77% | 100% | 100% | 0 |
| 32917 | RS Umum Surya Asih | 8 | 2025 | 09-08-2025 | 97.5% | 99% | 100% | 100% | 90.71% | 0% | 97.53% | 100% | 75.17% | 87.72% | 100% | 100% | |
| 32918 | RS Umum Mitra Mulia Husada | 8 | 2025 | 09-02-2025 | 90% | 94% | 100% | 90% | 96% | 1.62% | 88% | 100% | 87% | 90% | 100% | 100% | |
| 32919 | RS Umum HI. Muhammad Yusuf | 8 | 2025 | 09-07-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | |
| 32920 | RS Umum Graha Hermine | 8 | 2025 | 09-06-2025 | 95% | 100% | 100% | 95.83% | 86.98% | 0% | 88.72% | 100% | 93.18% | 85.71% | 100% | 86.67% | |
| 32921 | RS Orthopedi Siaga Raya | 8 | 2025 | 09-10-2025 | 79.05% | 93% | 100% | % | 78.33% | 4% | 66% | 100% | 94.73% | 88.89% | 100% | 100% | |
| 32922 | RS Bakti Timah Sungailiat | 8 | 2025 | 09-03-2025 | 99.23% | 100% | 100% | 0% | 81.89% | 0% | 84.01% | 0% | 90.84% | 100% | 100% | 100% | |
| 32923 | RS Ibu Anak Puri Adhya Paramita | 8 | 2025 | 09-10-2025 | 92.28% | 99% | 99.36% | 87.5% | 97.41% | 1.56% | 96.46% | 100% | 100% | 100% | 100% | 100% | 0 |
| 32924 | RS Umum Hermina Bogor | 8 | 2025 | 09-08-2025 | 95.03% | 100% | 100% | 100% | 98.33% | 0% | 98.6% | 100% | 96.87% | 88.89% | 100% | 100% | |
| 32925 | RS Ibu dan Anak Graha Medika Padalarang | 8 | 2025 | 09-01-2025 | 100% | 100% | 100% | 90% | 92% | 100% | 90% | 100% | 100% | 100% | 100% | 100% | |
| 32926 | RS AMC | 8 | 2025 | 09-09-2025 | 99.72% | 100% | 100% | 100% | 83.59% | 0% | 66.09% | 96.88% | 100% | 100% | 100% | 100% | |
| 32927 | RS Umum Rosela | 8 | 2025 | 09-04-2025 | 85% | 80% | 84.71% | 100% | 80% | 3.33% | 87.5% | 100% | 100% | 55% | 97.5% | 91.67% | 0 |
| 32928 | RS Umum IMC | 8 | 2025 | 09-09-2025 | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | |
| 32929 | RS Umum Kartika Husada Setu | 8 | 2025 | 09-10-2025 | 82.33% | 100% | 100% | 100% | 84.64% | 5.26% | 76.19% | 100% | 91.87% | 86.67% | 100% | 100% | 0 |
| 32930 | RS Umum Putera Bahagia | 8 | 2025 | 09-10-2025 | 92.75% | 100% | 100% | 66.67% | 46.21% | 0.51% | 66.59% | 100% | 98.49% | 0% | 96.09% | 97.87% | |
| 32931 | RS Khusus Paru Kabupaten Karawang | 8 | 2025 | 09-08-2025 | 86% | 100% | 100% | 100% | 93.75% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 32932 | RS Umum Izza | 8 | 2025 | 09-10-2025 | 84% | 100% | 100% | 87.5% | 53.75% | 2.97% | 41.87% | 100% | 93.65% | 86.96% | 74.04% | 100% | |
| 32933 | RS Umum Sumber Kasih | 8 | 2025 | 09-08-2025 | 77.5% | 92% | 100% | 100% | 99.25% | 0% | 68.73% | 100% | 100% | 78.79% | 99.51% | 100% | |
| 32934 | RS Umum Melania | 8 | 2025 | 09-05-2025 | 89.5% | 99% | 99.45% | 100% | 100% | 0% | 100% | 100% | 92% | 75% | 100% | 100% | |
| 32935 | RS Khusus Ginjal Ny. R. A. Habibie | 8 | 2025 | 09-10-2025 | 81.21% | 97% | 99.38% | 0% | 95.07% | 5.43% | 79.03% | 100% | 90.38% | 85% | 100% | 100% | 0 |
| 32936 | RS EMC Cikarang | 8 | 2025 | 09-10-2025 | 88.59% | 99% | 100% | 0% | 63.16% | 13.84% | 71.99% | 100% | 88.86% | 100% | 68% | 100% | |
| 32937 | RS Umum Amanda Mitra Keluarga | 8 | 2025 | 09-06-2025 | 86.13% | 87% | 98.58% | 83.33% | 96.38% | 2.5% | 51.91% | 100% | 100% | 41.18% | 88.59% | 100% | 0 |
| 32938 | RS Umum Daerah Gunung Jati | 8 | 2025 | 09-09-2025 | 93.59% | 97% | 97.71% | 15.38% | 87.45% | 2.13% | 88.34% | 98.89% | 96.58% | 96.41% | 98.37% | 90.78% | |
| 32939 | RS Umum Trimitra | 8 | 2025 | 09-09-2025 | 91.22% | 90% | 100% | 100% | 100% | 0% | 86.38% | 100% | 100% | 100% | 100% | 100% | 0 |
| 32940 | RS Umum Harapan Mulia | 8 | 2025 | 09-10-2025 | 99.89% | 100% | 99.96% | 100% | 98.6% | 100% | 89.89% | 100% | 99.68% | 99.95% | 100% | 100% | |
| 32941 | RS Ibu dan Anak Kartini | 8 | 2025 | 09-09-2025 | 98.08% | 96% | 100% | 100% | 91.76% | 0% | 89.74% | 90% | 80% | 95% | 100% | 100% | |
| 32942 | RS Jantung dan Pembuluh Darah Paramarta | 8 | 2025 | 09-09-2025 | 79.93% | 95% | 96.9% | 0% | 72.4% | 100% | 71.29% | 100% | 91.43% | 0% | 100% | 100% | |
| 32943 | BMC Mayapada Hospital | 8 | 2025 | 09-10-2025 | 86.38% | 97% | 100% | 100% | 81.79% | 10.53% | 98.89% | 100% | 100% | 89.71% | 100% | 100% | |
| 32944 | RS Umum Mandaya | 8 | 2025 | 09-10-2025 | 90.58% | 100% | 99.59% | 100% | 92.88% | 0.99% | 54.07% | 100% | 99.95% | 100% | 98.15% | 100% | |
| 32945 | RS Umum Sentral Medika | 8 | 2025 | 09-08-2025 | 99.06% | 98% | 23.29% | 9.21% | 5.36% | 19.74% | 93.54% | 100% | 100% | 100% | 13.2% | 100% | |
| 32946 | RS Umum Tarumajaya | 8 | 2025 | 09-08-2025 | 96% | 100% | 100% | 100% | 94.74% | 0% | 88.89% | 100% | 100% | 92.31% | 100% | 100% | |
| 32947 | RS Umum Bunda Mulia | 8 | 2025 | 09-10-2025 | 98.78% | 98% | 100% | 100% | 97.74% | 0% | 97.3% | 100% | 100% | 80% | 100% | 100% | |
| 32948 | RS Umum Cikarang Medika | 8 | 2025 | 09-10-2025 | 95% | 100% | 100% | 93.55% | 91.25% | 0% | 75.83% | 100% | 88.75% | 90% | 100% | 94.07% | |
| 32949 | RS Umum Santosa Hospital Bandung Central | 8 | 2025 | 09-08-2025 | 99.93% | 100% | 100% | 0% | 93.32% | 1.14% | 87.8% | 99.26% | 94% | 81.82% | 100% | 60% | |
| 32950 | RS Mitra Keluarga Deltamas | 8 | 2025 | 09-09-2025 | 100% | 100% | 100% | % | 90.72% | 0% | 86.27% | 100% | 100% | 0% | 100% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.