Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 32851 | RS Gigi dan Mulut Univ. Prof. Moestopo | 8 | 2025 | 09-10-2025 | 85% | 88% | 100% | 0% | 91.16% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | |
| 32852 | RS Bhayangkara Batam Polda Kepri | 8 | 2025 | 09-03-2025 | 96.94% | 100% | 100% | 100% | 98.04% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
| 32853 | RS Umum Daerah Encik Mariyam | 8 | 2025 | 09-10-2025 | 96% | 100% | 100% | 40% | 78.94% | 0% | 100% | 100% | 95.95% | 94.44% | 94.74% | 0% | 0 |
| 32854 | RS Khusus Mata Permana Sari | 8 | 2025 | 09-05-2025 | 95.49% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | |
| 32855 | RS Panti Secanti | 8 | 2025 | 09-08-2025 | 94.74% | 98% | 100% | 100% | 96.75% | 0% | 90.06% | 100% | 89.01% | 100% | 100% | 0% | |
| 32856 | RS Ibu dan Anak Griya Medika Batam | 8 | 2025 | 01-01-1970 | 93.5% | 100% | 100% | 85.71% | 83.04% | 2.78% | 87.76% | 100% | 81.9% | 83.33% | 100% | 100% | |
| 32857 | RS Umum Asy-Syifa Medika | 8 | 2025 | 10-10-2025 | 93% | 100% | 100% | 100% | 100% | 4.41% | 96.78% | 100% | 97.39% | 100% | 100% | 0% | |
| 32858 | RS Utama | 8 | 2025 | 09-10-2025 | 96.15% | 95% | 94.25% | 100% | 95.33% | 0% | 100% | 100% | 0% | 90% | 100% | 100% | |
| 32859 | RS Umum Daerah Kepulauan Seribu | 8 | 2025 | 09-03-2025 | 98.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 96.27% | 100% | 0% | 0% | |
| 32860 | RS Jiwa Daerah Provinsi Lampung | 8 | 2025 | 09-10-2025 | 92% | 90% | 95% | 0% | 94% | 0% | 92% | 92% | 96% | 80% | 80% | 100% | 0 |
| 32861 | RS Umum Islam Asy-Syifaa Bandar Jaya | 8 | 2025 | 09-04-2025 | 90.18% | 91% | 99.88% | 100% | 80.99% | 3.76% | 45.65% | 93.33% | 87.55% | 80% | 99.3% | 100% | 0 |
| 32862 | RS Umum Muhammadiyah Metro | 8 | 2025 | 09-09-2025 | 97.14% | 100% | 100% | 0% | 96.48% | 0% | 75.74% | 100% | 90.79% | 97.37% | 100% | 100% | |
| 32863 | RS Bedah Siloam Asri | 8 | 2025 | 09-10-2025 | 92.03% | 99% | 100% | 0% | 67.89% | 4.88% | 66.97% | 100% | 99.85% | 93.33% | 100% | 100% | 0 |
| 32864 | RS Umum Arsani | 8 | 2025 | 09-02-2025 | 97.5% | 95% | 100% | 91.3% | 97.46% | 0% | 100% | 96.12% | 99.91% | 98.18% | 100% | 100% | |
| 32865 | RS Gunung Manik | 8 | 2025 | 09-09-2025 | 100% | 99% | 100% | 0% | 97.27% | 0% | 88.57% | 0% | 100% | 100% | 100% | 100% | |
| 32866 | RS Umum Permata Hati Metro | 8 | 2025 | 09-10-2025 | 95% | 95% | 100% | 83.33% | 100% | 5% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 32867 | RS Umum Jakarta | 8 | 2025 | 09-10-2025 | 97.97% | 98% | 97.67% | 0% | 100% | 2.4% | 84.02% | 100% | 98.5% | 100% | 100% | 100% | |
| 32868 | RS Umum Daerah Kab. Bangka Selatan | 8 | 2025 | 09-10-2025 | 91% | 95% | 100% | 100% | 79.72% | 0% | 92.67% | 100% | 88.33% | 80% | 100% | 0% | 0 |
| 32869 | RS Umum Bakti Timah Muntok | 8 | 2025 | 09-09-2025 | 100% | 100% | 100% | 100% | 100% | 4.55% | 80.37% | 100% | 95.61% | 80% | 86.67% | 100% | 0 |
| 32870 | RS Khusus Ibu dan Anak Brawijaya | 8 | 2025 | 09-10-2025 | 84.64% | 99% | 100% | 0% | 97.31% | 0% | 79.65% | 100% | 99.76% | 80% | 100% | 100% | |
| 32871 | RS Umum Yukum Medical Centre | 8 | 2025 | 09-04-2025 | 98.22% | 98% | 98.91% | 100% | 98.72% | 0% | 91.67% | 100% | 100% | 97.22% | 100% | 93.75% | 0 |
| 32872 | RS Umum Handayani | 8 | 2025 | 09-10-2025 | 85% | 96% | 98.44% | 0% | 92.97% | 0% | 91.41% | 100% | 95.48% | 83.33% | 100% | 100% | 0 |
| 32873 | RS Umum Santa Elisabeth Batam Kota | 8 | 2025 | 09-10-2025 | 86.81% | 100% | 100% | 75% | 93.59% | 0% | 100% | 100% | 99.75% | 82.14% | 100% | 100% | 0 |
| 32874 | RS Umum Islam Metro | 8 | 2025 | 09-08-2025 | 98.72% | 97% | 95.29% | 0% | 86.1% | 0% | 97.71% | 100% | 92.77% | 80% | 93.48% | 75% | |
| 32875 | RS Umum Dr. Suyoto Pusrehab Kemhan | 8 | 2025 | 09-09-2025 | 76.73% | 86% | 100% | 0% | 62.53% | 25.66% | 64.52% | 100% | 97.4% | 83.33% | 97.96% | 100% | 0 |
| 32876 | RS Umum Kartini | 8 | 2025 | 01-01-1970 | 98.94% | 100% | 100% | 80.36% | 97.06% | 0% | 86.67% | 100% | 92.21% | 100% | 100% | 100% | 0 |
| 32877 | RS Umum Daerah DR. Eko Maulana Ali | 8 | 2025 | 09-03-2025 | 98.5% | 98% | 97% | 0% | 80% | 0% | 97% | 100% | 100% | 65% | 0% | 0% | |
| 32878 | RS Umum Daerah Tulang Bawang Barat | 8 | 2025 | 09-08-2025 | 93.55% | 100% | 100% | 0% | 90.62% | 0% | 83.02% | 100% | 98.15% | 98.8% | 100% | 100% | 0 |
| 32879 | RSUP Fatmawati | 8 | 2025 | 09-09-2025 | 79.52% | 87% | 100% | 0% | 82.48% | 1.47% | 88.23% | 99.7% | 96.62% | 100% | 99.77% | 100% | 0 |
| 32880 | RS Umum Prikasih | 8 | 2025 | 09-04-2025 | 90.21% | 100% | 98.86% | 33.33% | 41.6% | 24.14% | 83.66% | 98.35% | 99.03% | 100% | 98.98% | 100% | 0 |
| 32881 | RS Umum Graha Husada | 8 | 2025 | 09-01-2025 | 95% | 93% | 100% | 100% | 85.6% | 0% | 100% | 100% | 100% | 91.67% | 100% | 100% | 0 |
| 32882 | RS Ibu dan Anak Anugerah Medical Center Metro | 8 | 2025 | 09-08-2025 | 98% | 100% | 100% | 100% | 90.53% | 0% | 93.11% | 100% | 100% | 100% | 100% | 100% | 0 |
| 32883 | RS Umum Agung | 8 | 2025 | 09-06-2025 | 79.37% | 89% | 85.93% | 0% | 73.33% | 1.8% | 77.49% | 100% | 91.81% | 67.31% | 94.69% | 100% | |
| 32884 | RS Bhayangkara Jitra Kota Bengkulu | 8 | 2025 | 09-08-2025 | 84% | 90% | 100% | 100% | 53.7% | 0% | 69.1% | 100% | 100% | 100% | 100% | 100% | |
| 32885 | RS Umum Almah | 8 | 2025 | 01-01-1970 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | |
| 32886 | RS Ibu dan Anak Frisdhy Angel | 8 | 2025 | 09-06-2025 | 87.5% | 100% | 100% | 100% | 88.37% | 0% | 92.31% | 100% | 100% | 100% | 100% | 0% | 0 |
| 32887 | RS Umum Daerah Sjafrie Rachman Puding Besar | 8 | 2025 | 09-08-2025 | 94.22% | 90% | 100% | 0% | 96.97% | 0% | 100% | 100% | 90.99% | 92.65% | 100% | 0% | 0 |
| 32888 | RS Umum Camatha Sahidya | 8 | 2025 | 09-08-2025 | 90% | 90% | 100% | 100% | 86.13% | 0% | 80.08% | 100% | 100% | 80% | 100% | 100% | |
| 32889 | RS Umum Daerah May Jen HM Ryacudu | 8 | 2025 | 09-10-2025 | 82.68% | 71% | 100% | 100% | 76.58% | 0% | 100% | 100% | 100% | 87.5% | 100% | 100% | |
| 32890 | RS Umum Daerah dr. H. Marsidi Judono | 8 | 2025 | 09-10-2025 | 83.5% | 92% | 99% | 0% | 78.14% | 0.48% | 100% | 100% | 99.03% | 80% | 98.57% | 100% | 0 |
| 32891 | RS Umum Daerah Embung Fatimah Kota Batam | 8 | 2025 | 09-03-2025 | 69.41% | 62% | 100% | 0% | 85.37% | 7% | 92.96% | 100% | 86.4% | 0% | 100% | 100% | 0 |
| 32892 | RS Umum Daerah Demang Sepulau Raya | 8 | 2025 | 09-08-2025 | 100% | 100% | 100% | 0% | 78.78% | 0% | 96.37% | 100% | 91.48% | 0% | 100% | 80% | 0 |
| 32893 | RS Umum Daerah Dr. (HC) Ir. Soekarno | 8 | 2025 | 09-10-2025 | 74.51% | 88% | 100% | 0% | 80.97% | 0% | 79.85% | 100% | 93.96% | 0% | 98.89% | 100% | |
| 32894 | RS Umum Daerah Pesawaran | 8 | 2025 | 09-10-2025 | 87.5% | 100% | 96.14% | 0% | 86.2% | 0% | 92.47% | 100% | 100% | 100% | 100% | 0% | |
| 32895 | RS Umum Harapan Bunda | 8 | 2025 | 09-10-2025 | 90% | 98% | 100% | 100% | 91.61% | 0.63% | 83.58% | 100% | 88.95% | 82.69% | 97.56% | 100% | 0 |
| 32896 | RS Pratama Bangka Tengah | 8 | 2025 | 09-09-2025 | 80.14% | 84% | 100% | 0% | 96.72% | 0% | 100% | 100% | 85.66% | 100% | 100% | 0% | 0 |
| 32897 | RS Umum Daerah Menggala Tulang Bawang | 8 | 2025 | 09-10-2025 | 87% | 91% | 99.83% | 0% | 59% | 38.78% | 87.99% | 100% | 83.9% | 0% | 33.33% | 100% | |
| 32898 | RS Jasmine | 8 | 2025 | 09-03-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 97.53% | 100% | 100% | |
| 32899 | RS Tk. IV Bengkulu | 8 | 2025 | 09-05-2025 | 100% | 100% | 100% | 0% | 85.3% | 0% | 85.19% | 100% | 100% | 100% | 100% | 100% | |
| 32900 | RS Ibu dan Anak Ibunda | 8 | 2025 | 09-04-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.