Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 32801 | RS Ibu dan Anak Dzakirah | 8 | 2025 | 09-10-2025 | 97.22% | 100% | 100% | 100% | 97.56% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 32802 | RS Badan Pengusahaan Batam | 8 | 2025 | 09-09-2025 | 86.96% | 99% | 100% | 100% | 92.35% | 0% | 93.61% | 98.94% | 93.8% | 95.24% | 100% | 100% | |
| 32803 | RS Umum Daerah Sukadana | 8 | 2025 | 09-10-2025 | 73.64% | 100% | 100% | 0% | 79.8% | 0% | 100% | 100% | 94.17% | 85.71% | 100% | 100% | |
| 32804 | RS Hermina Lampung | 8 | 2025 | 09-08-2025 | 93.38% | 93% | 98.12% | 100% | 84.44% | 4.26% | 84.64% | 100% | 99.82% | 86.67% | 100% | 100% | 0 |
| 32805 | RS Santa Elisabeth Sei Lekop | 8 | 2025 | 01-01-1970 | 96.33% | 100% | 100% | 89% | 86.96% | 5% | 86.56% | 95% | 86.59% | 89.66% | 98.08% | 87.1% | |
| 32806 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 8 | 2025 | 09-02-2025 | 100% | 100% | 100% | % | 100% | % | 73.33% | 100% | 100% | 100% | 100% | 0% | |
| 32807 | RS Umum Daerah KH. Muhammad Thohir KRUI | 8 | 2025 | 09-07-2025 | 96% | 100% | 100% | % | 82.47% | % | 100% | 100% | 85.71% | 100% | 100% | 100% | |
| 32808 | RS Siti Khodijah | 8 | 2025 | 09-10-2025 | 86% | 100% | 100% | 80% | 81.17% | 8.33% | 84.4% | 100% | 90.81% | 80% | 100% | 100% | |
| 32809 | RS Umum Daerah Muhammad Zein | 8 | 2025 | 09-10-2025 | 76% | 97% | 99.35% | 4.76% | 70.63% | 14.06% | 100% | 100% | 100% | 50% | 100% | 0% | |
| 32810 | RS Umum Harapan Bunda Batam | 8 | 2025 | 09-12-2025 | 95.83% | 100% | 100% | 100% | 95.73% | 0% | 75% | 100% | 77.58% | 80% | 100% | 100% | 0 |
| 32811 | RS Bhayangkara Polda Lampung | 8 | 2025 | 01-07-2026 | 99.5% | 99% | 97.37% | 100% | 97.37% | 0% | 92.11% | 98.88% | 98.98% | 98.98% | 100% | 100% | |
| 32812 | RS Ibu dan Anak Harapan Bunda | 8 | 2025 | 09-08-2025 | 92% | 100% | 100% | 100% | 98.97% | 0% | 96.05% | 100% | 100% | 100% | 100% | 0% | 0 |
| 32813 | RS Jiwa Dharmawangsa | 8 | 2025 | 09-10-2025 | 91.69% | 100% | 100% | 0% | 68.89% | 0% | 99.29% | 100% | 96% | 60% | 100% | 80.95% | |
| 32814 | RS Umum Daerah Muhammad Sani Kabupaten Karimun | 8 | 2025 | 09-10-2025 | 87.5% | 100% | 100% | 90% | 80.49% | 3.33% | 95.07% | 100% | 100% | 85% | 100% | 100% | |
| 32815 | RS Umum Setia Mitra | 8 | 2025 | 09-10-2025 | 96% | 100% | 100% | 100% | 90% | 0% | 89% | 100% | 86.11% | 85% | 100% | 100% | |
| 32816 | Rumkital dr. Midiyato Suratani | 8 | 2025 | 01-01-1970 | 92% | 84% | 100% | 100% | 89.88% | 1.67% | 98.47% | 100% | 37.6% | 80% | 100% | 100% | 0 |
| 32817 | RS Umum Urip Sumoharjo | 8 | 2025 | 09-08-2025 | 86.47% | 100% | 100% | 0% | 100% | 0.36% | 100% | 100% | 98.94% | 100% | 100% | 92.23% | 0 |
| 32818 | RS Umum Daerah Tarempa | 8 | 2025 | 09-03-2025 | 86.5% | 87% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 67.5% | 0% | |
| 32819 | RS Umum Daerah Batin Mangunang | 8 | 2025 | 09-11-2025 | 88% | 100% | 100% | 0% | 98.38% | 0% | 89% | 100% | 89.18% | 90% | 100% | 100% | 0 |
| 32820 | RS Umum Daerah Pringsewu | 8 | 2025 | 09-08-2025 | 85% | 100% | 100% | 100% | 84.51% | 0% | 100% | 100% | 81.79% | 86.67% | 100% | 100% | 0 |
| 32821 | RS Ibu dan Anak Puri Betik Hati | 8 | 2025 | 09-04-2025 | 96.29% | 95% | 99.7% | 100% | 92.14% | 0% | 86.29% | 100% | 89.67% | 100% | 100% | 100% | |
| 32822 | RS Umum Mardi Waluyo | 8 | 2025 | 09-10-2025 | 98.54% | 100% | 99.25% | 0% | 80.63% | 0% | 81.44% | 100% | 93.64% | 84% | 98.79% | 100% | |
| 32823 | RS Ibu Anak Puti Bungsu | 8 | 2025 | 09-09-2025 | 95.07% | 96% | 97.67% | 100% | 97.16% | 0% | 90.73% | 100% | 100% | 100% | 100% | 100% | 0 |
| 32824 | RS Jiwa dan Ketergantungan Obat Engku Haji Daud | 8 | 2025 | 09-09-2025 | 85.45% | 100% | 100% | 100% | 95.35% | 0% | 87.02% | 100% | 72.43% | 100% | 100% | 100% | |
| 32825 | RS Umum Zahirah | 8 | 2025 | 09-10-2025 | 92.5% | 95% | 90% | 0% | 100% | 0% | 88.78% | 100% | 100% | 100% | 100% | 83.33% | |
| 32826 | RS Umum Wisma Rini Pringsewu | 8 | 2025 | 09-08-2025 | 90.25% | 87% | 87.34% | 100% | 70.09% | 0% | 75.57% | 100% | 91.25% | 62.5% | 100% | 100% | 0 |
| 32827 | RS Umum MMC | 8 | 2025 | 09-08-2025 | 94% | 100% | 100% | 0% | 98.02% | 3.97% | 46.84% | 73.56% | 99.98% | 20% | 100% | 100% | 0 |
| 32828 | RS Umum Daerah Natuna | 8 | 2025 | 09-09-2025 | 89.76% | 95% | 97.75% | 0% | 67.65% | 0% | 93.8% | 100% | 95.56% | 100% | 61.47% | 100% | |
| 32829 | RS Ibu dan Anak Mutiara Putri | 8 | 2025 | 09-10-2025 | 95.24% | 93% | 100% | 100% | 98.43% | 0% | 87.06% | 0% | 96.4% | 100% | 100% | 0% | |
| 32830 | RS Umum Mitra Husada | 8 | 2025 | 09-09-2025 | 60.9% | 93% | 99.04% | 100% | 55.3% | 28.29% | 96.93% | 100% | 93.62% | 84.21% | 99.23% | 100% | 0 |
| 32831 | RS Umum Daerah Zainal Abidin Pagar Alam | 8 | 2025 | 09-05-2025 | 91.59% | 100% | 100% | 100% | 88.46% | 0% | 100% | 100% | 92.86% | 100% | 100% | 100% | |
| 32832 | RS Umum Daerah Palmatak | 8 | 2025 | 09-10-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
| 32833 | RS Azizah | 8 | 2025 | 09-10-2025 | 88.89% | 91% | 100% | 100% | 77.24% | 0% | 76.01% | 100% | 89.31% | 83.33% | 100% | 100% | |
| 32834 | RS Umum Advent Bandar Lampung | 8 | 2025 | 09-08-2025 | 87.39% | 100% | 100% | 100% | 96.6% | 2.21% | 66.71% | 97.92% | 91.05% | 86.67% | 100% | 100% | |
| 32835 | RS Belleza Kedaton Bandar Lampung | 8 | 2025 | 09-04-2025 | 100% | 100% | 84.52% | 100% | 84.03% | 0% | 93.98% | 100% | 84.83% | 82.14% | 97.34% | 79.44% | 0 |
| 32836 | RS Ibu dan Anak Rona | 8 | 2025 | 09-10-2025 | 95.08% | 100% | 100% | 100% | 99.04% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 32837 | RS Ibu Anak Hidayah Ibu | 8 | 2025 | 09-01-2025 | 100% | 100% | 100% | 100% | 95.48% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | |
| 32838 | RS Umum Awal Bros Batam | 8 | 2025 | 09-10-2025 | 95% | 100% | 100% | 100% | 97.36% | 4.67% | 90.65% | 100% | 99.09% | 100% | 100% | 100% | |
| 32839 | RS Umum Budi Kemuliaan Batam | 8 | 2025 | 09-05-2025 | 96.97% | 98% | 100% | 100% | 98.61% | 0% | 95.05% | 93.33% | 99.96% | 41.67% | 100% | 100% | |
| 32840 | RS Keluarga Husada Batam | 8 | 2025 | 01-01-1970 | 93% | 90% | 100% | 0% | 100% | 100% | 100% | 100% | 68.67% | 100% | 100% | 100% | |
| 32841 | RS Umum AL Cilandak | 8 | 2025 | 09-08-2025 | 85% | 100% | 100% | 100% | 77.44% | 1.48% | 97.52% | 100% | 96.41% | 93.88% | 100% | 0% | |
| 32842 | RS Ibu dan Anak Santa Anna | 8 | 2025 | 09-04-2025 | 87.91% | 98% | 100% | 100% | 78.92% | 0% | 55.58% | 100% | 75.28% | 82.97% | 100% | 100% | |
| 32843 | RS Umum Daerah Depati Hamzah | 8 | 2025 | 09-09-2025 | 99.48% | 100% | 100% | 100% | 76.25% | 0% | 100% | 100% | 99.75% | 100% | 100% | 0% | 0 |
| 32844 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 8 | 2025 | 09-09-2025 | 95.8% | 100% | 100% | 100% | 80.32% | 0.51% | 82.33% | 99.21% | 100% | 52.46% | 100% | 100% | |
| 32845 | RS Ibu dan Anak Restu Bunda | 8 | 2025 | 09-09-2025 | 88.83% | 98% | 100% | 100% | 88.81% | 4.82% | 96.87% | 100% | 100% | 96.87% | 98.51% | 90.4% | 0 |
| 32846 | RS Natar Medika | 8 | 2025 | 09-10-2025 | 91.98% | 100% | 100% | 100% | 95.27% | 25% | 93.55% | 100% | 99.47% | 100% | 100% | 100% | |
| 32847 | RS Umum Penawar Medika | 8 | 2025 | 09-01-2025 | 93.5% | 98% | 98.44% | 100% | 79.37% | 4.69% | 97.66% | 100% | 95.31% | 82.81% | 92.19% | 100% | |
| 32848 | RS Rafflesia Bengkulu | 8 | 2025 | 09-10-2025 | 83.7% | 83% | 100% | 100% | 95.16% | 0% | 62.99% | 100% | 96.38% | 82.98% | 100% | 100% | |
| 32849 | RS Medika Insani | 8 | 2025 | 09-10-2025 | 96.98% | 94% | 100% | 100% | 71.7% | 0.64% | 50.16% | 100% | 98.27% | 100% | 100% | 100% | |
| 32850 | RS Bakti Timah Pangkalpinang | 8 | 2025 | 09-08-2025 | 91.44% | 94% | 100% | 100% | 80.29% | 0% | 85.91% | 100% | 84.25% | 100% | 100% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.