Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 35601 | RS Darmo | 9 | 2025 | 10-10-2025 | 85.02% | 93% | 100% | % | 87.98% | 0% | 54.4% | 100% | 91.3% | 87.5% | 100% | 100% | 0 |
| 35602 | RS Mentari | 9 | 2025 | 10-10-2025 | 84.83% | 100% | 100% | 0% | 76.96% | 11.76% | 53.24% | 100% | 99.81% | 73.68% | 100% | 100% | |
| 35603 | RS Bunda | 9 | 2025 | 10-08-2025 | 96.24% | 100% | 100% | 100% | 93.85% | 0% | 87.07% | 100% | 99.81% | 100% | 100% | 100% | 0 |
| 35604 | RS Umum Daerah Haji Provinsi Jawa Timur | 9 | 2025 | 10-07-2025 | 97.16% | 99% | 100% | 0% | 49.91% | 15.62% | 82.64% | 100% | 100% | 100% | 100% | 100% | 0 |
| 35605 | RS Umum Daerah Kota Tangerang | 9 | 2025 | 01-01-1970 | 85.94% | 100% | 100% | 0% | 83.85% | 3.69% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 35606 | RS Orthopedi dan Traumatologi Surabaya | 9 | 2025 | 10-10-2025 | 98.21% | 100% | 100% | % | 80.48% | 7.14% | 55.43% | 100% | 99.87% | 100% | 100% | 100% | |
| 35607 | RS Mitra Husada | 9 | 2025 | 10-07-2025 | 82.33% | 86% | 95.75% | 100% | 73% | 0% | 70% | 100% | 88.33% | 60% | 92.67% | 90% | |
| 35608 | RS Umum Karsa Husada Kota Batu | 9 | 2025 | 10-10-2025 | 89.01% | 96% | 100% | 100% | 98.62% | 0% | 92.87% | 100% | 90.23% | 84.42% | 100% | 100% | |
| 35609 | RS Kurnia Serang | 9 | 2025 | 10-09-2025 | 97.76% | 100% | 100% | 100% | 80.43% | 1.95% | 72.45% | 100% | 100% | 100% | 0% | 100% | 0 |
| 35610 | RS Ibu dan Anak IBI Surabaya | 9 | 2025 | 10-09-2025 | 90% | 94% | 100% | 100% | 89.2% | 100% | 89.23% | 92.86% | 100% | 85.71% | 98.33% | 100% | 0 |
| 35611 | RS TNI AL Dr. Oepomo | 9 | 2025 | 10-03-2025 | 90.29% | 100% | 100% | 0% | 93.75% | 0% | 92.93% | 100% | 99.45% | 80% | 100% | 100% | |
| 35612 | RS Kartini | 9 | 2025 | 10-10-2025 | 94.08% | 91% | 99.61% | 100% | 83.37% | 0.65% | 87.01% | 100% | 100% | 86.72% | 100% | 100% | |
| 35613 | RS Benggala | 9 | 2025 | 10-08-2025 | 94.47% | 95% | 100% | 0% | 68.42% | 0% | 73.08% | 100% | 96.61% | 84.38% | 100% | 100% | |
| 35614 | RS Khusus THT-Bedah KL Proklamasi BSD | 9 | 2025 | 10-09-2025 | 100% | 100% | 100% | % | 33.21% | 0% | 100% | 0% | 97.89% | 0% | 100% | 88.89% | |
| 35615 | RS Ibu dan Anak Bantuan 05.08.05 Surabaya | 9 | 2025 | 10-09-2025 | 95.12% | 95% | 100% | 100% | 87.32% | 0% | 95.97% | 100% | 100% | 69.23% | 95.73% | 100% | |
| 35616 | RS Baptis Batu | 9 | 2025 | 10-10-2025 | 90.02% | 100% | 100% | 0% | 53.74% | 0% | 59.56% | 100% | 99.63% | 100% | 98.17% | 100% | 0 |
| 35617 | RS Hermina Ciledug | 9 | 2025 | 10-07-2025 | 98.5% | 100% | 100% | 100% | 92.31% | 0% | 90.91% | 100% | 100% | 94.12% | 100% | 100% | |
| 35618 | RS Umum Daerah Husada Prima | 9 | 2025 | 10-09-2025 | 97.5% | 100% | 100% | 100% | 91.46% | 3.49% | 100% | 98.08% | 87.06% | 98.04% | 100% | 100% | |
| 35619 | RS Misi Lebak | 9 | 2025 | 10-08-2025 | 95.78% | 97% | 99.63% | 100% | 79.76% | 0% | 36.08% | 100% | 100% | 100% | 99.18% | 100% | |
| 35620 | RS Budiasih | 9 | 2025 | 01-01-1970 | 89.26% | 99% | 100% | 100% | 100% | 0% | 83.33% | 100% | 99% | 83.33% | 100% | 100% | 0 |
| 35621 | RS Tk. IV Kencana Serang | 9 | 2025 | 01-01-1970 | 94.4% | 84% | 100% | 80% | 96.43% | 10.71% | 63.2% | 90.91% | 99.77% | 70% | 100% | 0% | 0 |
| 35622 | RS Umum Royal Surabaya | 9 | 2025 | 10-08-2025 | 96.62% | 100% | 99.87% | % | 73.22% | 1.92% | 90.33% | 98.81% | 100% | 93.33% | 96.55% | 100% | 0 |
| 35623 | RS Umum Adi Husada Kapasari | 9 | 2025 | 10-10-2025 | 93.31% | 99% | 100% | % | 74.41% | 0% | 89.97% | 100% | 100% | 85.19% | 100% | 100% | 0 |
| 35624 | RS Umum Daerah dr. Drajat Prawiranegara | 9 | 2025 | 10-10-2025 | 90.84% | 96% | 99.87% | 100% | 82.31% | 0.81% | 97.68% | 75% | 94.41% | 90.64% | 100% | 100% | 0 |
| 35625 | RS Primaya | 9 | 2025 | 10-08-2025 | 98.25% | 98% | 99.86% | 0% | 96.5% | 3.69% | 91.75% | 100% | 94.89% | 90% | 100% | 100% | 0 |
| 35626 | RS Muji Rahayu | 9 | 2025 | 10-06-2025 | 92.23% | 100% | 100% | 0% | 100% | 0% | 54.36% | 100% | 98.54% | 45.45% | 100% | 0% | |
| 35627 | RS Umum Islam Surabaya Jemursari | 9 | 2025 | 10-08-2025 | 96.08% | 98% | 100% | % | 86.62% | 3.06% | 86.49% | 100% | 84.32% | 100% | 100% | 100% | |
| 35628 | RS UniMedika Sepatan | 9 | 2025 | 01-01-1970 | 82.52% | 100% | 100% | 100% | 55.46% | 0% | 96.37% | 100% | 99.95% | 64.38% | 100% | 100% | |
| 35629 | RS Tiara | 9 | 2025 | 10-10-2025 | 99.02% | 99% | 100% | 0% | 91.4% | 0.94% | 78.96% | 100% | 100% | 80.29% | 100% | 100% | |
| 35630 | RS Ibu dan Anak Perdana Medica | 9 | 2025 | 10-02-2025 | 92.86% | 100% | 100% | 100% | 88.05% | 0% | 94.74% | 0% | 67.13% | 87.5% | 100% | 100% | |
| 35631 | RSPAL dr. Ramelan | 9 | 2025 | 10-10-2025 | 96.7% | 100% | 100% | 0% | 78.08% | 14.72% | 67.47% | 99.59% | 99.74% | 75% | 100% | 100% | |
| 35632 | RS Umum Daerah dr. Mohamad Soewandhie | 9 | 2025 | 10-06-2025 | 96.5% | 98% | 99.65% | 100% | 93.7% | 0.69% | 86.77% | 100% | 100% | 100% | 100% | 100% | 0 |
| 35633 | RS Umum Daerah Berkah Pandeglang | 9 | 2025 | 10-08-2025 | 89.5% | 100% | 100% | 85.94% | 100% | 4.48% | 100% | 100% | 94.56% | 100% | 100% | 94.44% | |
| 35634 | RS Selaras | 9 | 2025 | 10-08-2025 | 85% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 35635 | RS Bunda Sejati | 9 | 2025 | 10-06-2025 | 93% | 100% | 100% | 0% | 95.4% | 100% | 56.8% | 100% | 100% | 100% | 100% | 100% | |
| 35636 | RS Surabaya Medical Service | 9 | 2025 | 10-10-2025 | 97.67% | 100% | 100% | 100% | 97.74% | 0% | 100% | 100% | 99.24% | 100% | 100% | 100% | |
| 35637 | RS Daan Mogot Kesdam Jaya | 9 | 2025 | 10-09-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 35638 | RS Wijaya Surabaya | 9 | 2025 | 10-07-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 31.69% | 100% | 100% | 100% | 100% | 100% | |
| 35639 | RS Umum Tk. III Brawijaya | 9 | 2025 | 10-07-2025 | 96.03% | 93% | 100% | 100% | 96.19% | 0% | 97.33% | 100% | 97.33% | 97.04% | 100% | 100% | |
| 35640 | RS Umum Mitra Keluarga Surabaya | 9 | 2025 | 10-09-2025 | 100% | 100% | 100% | % | 97.3% | 8.81% | 98.56% | 100% | 100% | 100% | 100% | 100% | |
| 35641 | RS Ibu dan Anak Karunia Bunda | 9 | 2025 | 10-01-2025 | 95.56% | 92% | 98.98% | 100% | 93.8% | 3.7% | 84.35% | 100% | 88% | 84.38% | 100% | 100% | |
| 35642 | RS Umum Daerah Dr. Soetomo | 9 | 2025 | 10-10-2025 | 91.4% | 99% | 98.8% | 100% | 60.15% | 0.64% | 69.92% | 100% | 98.64% | 89.16% | 99.1% | 100% | |
| 35643 | RS Murni Teguh Ciledug | 9 | 2025 | 10-02-2025 | 99.76% | 100% | 100% | 100% | 95.66% | 4.17% | 62.11% | 100% | 87.14% | 87.14% | 100% | 94.74% | |
| 35644 | RS Universitas Airlangga | 9 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 60.43% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 35645 | RS Ibu dan Anak Assyifa | 9 | 2025 | 01-01-1970 | 91% | 100% | 83.72% | 100% | 80% | 0% | 63.46% | 100% | 97.51% | 75.33% | 100% | 75% | 0 |
| 35646 | RS Rumah Indonesia Sehat | 9 | 2025 | 10-08-2025 | 90.05% | 100% | 100% | 100% | 95.67% | 100% | 100% | 100% | 100% | 91.11% | 100% | 100% | 0 |
| 35647 | RS Ibu dan Anak Nur Ummi Numbi | 9 | 2025 | 10-09-2025 | 100% | 100% | 100% | 100% | 85.36% | 0% | 87.67% | 100% | 93.55% | 100% | 100% | 100% | 0 |
| 35648 | RS Siloam Hospitals Kelapa Dua | 9 | 2025 | 10-09-2025 | 95.52% | 100% | 100% | % | 88.54% | 2.8% | 70.78% | 100% | 100% | 100% | 100% | 100% | |
| 35649 | RS Bhayangkara Tk. IV Biddokkes Polda Banten | 9 | 2025 | 10-08-2025 | 94% | 99% | 97.83% | 95.56% | 98.18% | 0% | 98.75% | 98.54% | 97.62% | 99.46% | 98.36% | 97.26% | 0 |
| 35650 | RS Umum Daerah Kabupaten Tangerang | 9 | 2025 | 10-02-2025 | 92.5% | 92% | 98.5% | 98.25% | 91.5% | 4.5% | 87.5% | 100% | 83.5% | 67% | 95% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.