Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 38151 | RS Orthopedi dan Traumatologi Surabaya | 1 | 2024 | 02-09-2024 | 93.7% | 100% | 100% | % | 71.63% | 6.38% | 65.57% | 100% | 99.82% | 40% | 100% | 100% | 0 |
| 38152 | RS Umum Daerah Dr. Adjidarmo | 1 | 2024 | 02-09-2024 | 85.34% | 99% | 99.91% | 69.23% | 28.14% | 0% | 98.22% | 92.13% | 92.03% | 78.85% | 99.9% | 100% | 0 |
| 38153 | RS Umum Daerah Kota Cilegon | 1 | 2024 | 02-10-2024 | 89.18% | 100% | 93.7% | 100% | 57.03% | 3.31% | 85.62% | 98.87% | 91.8% | 81.08% | 99.6% | 100% | 0 |
| 38154 | RS Ibu dan Anak Permata Sarana Husada | 1 | 2024 | 02-07-2024 | 100% | 100% | 100% | 100% | 100% | 4.76% | 91.74% | 100% | 100% | 100% | 100% | 100% | 0 |
| 38155 | RS SHL | 1 | 2024 | 02-09-2024 | 95.82% | 93% | 97.78% | 100% | 87.16% | 10% | 76% | 90% | 82.91% | 73.33% | 86.67% | 100% | 0 |
| 38156 | RS National Hospital | 1 | 2024 | 02-04-2024 | 84.86% | 82% | 99.02% | 0% | 74.2% | 0% | 69.78% | 100% | 94.93% | 0% | 90.39% | 100% | 0 |
| 38157 | RS Alinda Husada | 1 | 2024 | 02-10-2024 | 93.33% | 100% | 88.89% | 100% | 93.75% | 0% | 62% | 98.48% | 99.23% | 85.94% | 100% | 100% | 0 |
| 38158 | RS Ibu dan Anak Lombok Dua Dua | 1 | 2024 | 02-07-2024 | 90.57% | 90% | 100% | 100% | 91.65% | 0% | 86.82% | 100% | 100% | 97.67% | 100% | 100% | 0 |
| 38159 | RS Kurnia | 1 | 2024 | 02-09-2024 | 87.23% | 98% | 100% | 100% | 93.57% | 0% | 44.44% | 98.48% | 99.68% | 31.03% | 100% | 100% | 0 |
| 38160 | RS Ibu dan Anak Permata Ibunda | 1 | 2024 | 02-10-2024 | 82.79% | 87% | 93.33% | 100% | 89.54% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 38161 | RS Sari Asih Serang | 1 | 2024 | 01-01-1970 | 100% | 96% | 99.99% | 94.55% | 83.33% | 4.91% | 83% | 100% | 100% | 96.14% | 100% | 42.83% | 0 |
| 38162 | RS Ibu dan Anak Nur Ummi Numbi | 1 | 2024 | 02-09-2024 | 95.67% | 100% | 100% | 100% | 88.3% | 0% | 96.43% | 100% | 92.11% | 100% | 100% | 100% | 0 |
| 38163 | RS Mentari | 1 | 2024 | 02-09-2024 | 83.17% | 95% | 98.55% | 100% | 94.74% | 0% | 39.49% | 100% | 99.8% | 51.43% | 100% | 100% | 0 |
| 38164 | RS Kurnia Serang | 1 | 2024 | 02-09-2024 | 98.28% | 100% | 100% | 100% | 81.84% | 0% | 78.62% | 100% | 100% | 87.8% | 0% | 100% | 0 |
| 38165 | RSUP Dr. Sitanala Tangerang | 1 | 2024 | 02-10-2024 | 93.08% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 92.63% | 100% | 100% | 100% | 0 |
| 38166 | RS Insan Permata | 1 | 2024 | 02-09-2024 | 89.47% | 92% | 100% | 0% | 96.44% | 11.01% | 87.92% | 100% | 98.44% | 95.95% | 100% | 100% | 0 |
| 38167 | RS Jiwa Menur | 1 | 2024 | 02-08-2024 | 93.19% | 100% | 100% | % | 92.65% | 0% | 89.08% | 100% | 78.75% | 0% | 100% | 100% | 0 |
| 38168 | RS Muji Rahayu | 1 | 2024 | 02-07-2024 | 90.93% | 100% | 100% | 0% | 100% | 0% | 58.78% | 100% | 94.66% | 48% | 100% | 100% | 0 |
| 38169 | RS Umum Primaya Pasar Kemis | 1 | 2024 | 02-09-2024 | 97.27% | 96% | 99.06% | 0% | 96.96% | 1.12% | 65.71% | 71.74% | 100% | 60.15% | 100% | 100% | 0 |
| 38170 | RS Otika Medika | 1 | 2024 | 02-10-2024 | 95.71% | 100% | 100% | 100% | 100% | 1.75% | 95.62% | 100% | 99.97% | 100% | 100% | 100% | 0 |
| 38171 | RS An-Nisa | 1 | 2024 | 03-07-2024 | 91.05% | 100% | 97.56% | 100% | 28.8% | 1.75% | 37.96% | 89.17% | 100% | 98.68% | 94.59% | 100% | 0 |
| 38172 | RS Permata Hati | 1 | 2024 | 01-01-1970 | 95.5% | 88% | 100% | 0% | 83.76% | 0% | 89.04% | 100% | 95.22% | 68.49% | 100% | 100% | 0 |
| 38173 | RS Umum Al-Irsyad Surabaya | 1 | 2024 | 02-09-2024 | 88.69% | 93% | 100% | 0% | 93.81% | 0.78% | 60.65% | 100% | 84.16% | 96.35% | 100% | 100% | 0 |
| 38174 | RS Umum Daerah Kota Tangerang | 1 | 2024 | 02-10-2024 | 86.88% | 100% | 100% | 0% | 94.62% | 4.55% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 38175 | RS Mitra Husada | 1 | 2024 | 06-11-2024 | 98.4% | 94% | 97.78% | 75.56% | 77.78% | 6.25% | 70% | 100% | 95% | 78% | 96.55% | 80% | 0 |
| 38176 | RS Bhayangkara Tk. IV Biddokkes Polda Banten | 1 | 2024 | 02-05-2024 | 99.5% | 100% | 100% | 96% | 96.5% | 0% | 97% | 100% | 98% | 97% | 100% | 98% | 0 |
| 38177 | RS Umum Siloam Hospitals Surabaya | 1 | 2024 | 02-07-2024 | 97.51% | 100% | 100% | 0% | 80.85% | 4.72% | 73.91% | 100% | 94.81% | 100% | 95.12% | 99.05% | 0 |
| 38178 | RS Ibu dan Anak IBI Surabaya | 1 | 2024 | 02-08-2024 | 100% | 100% | 100% | % | 98.67% | % | 88.89% | 100% | 100% | 100% | 100% | 100% | 0 |
| 38179 | RS EMC Tangerang | 1 | 2024 | 02-09-2024 | 88.99% | 100% | 99.86% | 0% | 87.18% | 0% | 85.62% | 100% | 97.58% | 100% | 99.84% | 100% | 0 |
| 38180 | RS Umum Daerah dr. Drajat Prawiranegara | 1 | 2024 | 02-06-2024 | 94.08% | 93% | 100% | 100% | 82.08% | 6.88% | 94.38% | 84.81% | 95.16% | 86.05% | 100% | 100% | 0 |
| 38181 | RS Khusus THT-Bedah KL Proklamasi BSD | 1 | 2024 | 02-10-2024 | 95% | 90% | 100% | % | 46.49% | 0% | 100% | 0% | 93.48% | 100% | 100% | 87.5% | 0 |
| 38182 | RS Mata Undaan | 1 | 2024 | 02-09-2024 | 89.83% | 100% | 100% | % | 100% | 0% | 100% | 100% | 100% | 95.08% | 100% | 100% | 0 |
| 38183 | RS Helsa Ciputat | 1 | 2024 | 02-09-2024 | 95.5% | 100% | 100% | % | 0% | 0% | 80.16% | 100% | 96.92% | 100% | 100% | 100% | 0 |
| 38184 | RS Dinda | 1 | 2024 | 02-09-2024 | 96.5% | 100% | 100% | 60.71% | 93.75% | 0% | 96.09% | 100% | 100% | 100% | 100% | 100% | 0 |
| 38185 | RS Ibu dan Anak Bina Medika | 1 | 2024 | 02-07-2024 | 92.57% | 100% | 100% | 100% | 68.75% | 0% | 59.29% | 100% | 100% | 100% | 100% | 100% | 0 |
| 38186 | RS Umum Daerah Husada Prima | 1 | 2024 | 02-08-2024 | 97.5% | 100% | 100% | 100% | 95.49% | 2.34% | 98.15% | 100% | 84.48% | 97.39% | 100% | 100% | 0 |
| 38187 | RS Sari Asih Ciledug | 1 | 2024 | 01-01-1970 | 92.58% | 99% | 99.96% | 100% | 87.38% | 0% | 84.95% | 100% | 94.3% | 86.05% | 99.98% | 96.14% | 0 |
| 38188 | RS Benggala | 1 | 2024 | 02-07-2024 | 91.29% | 95% | 100% | 0% | 63.55% | 0% | 86.36% | 100% | 69.05% | 66.67% | 100% | 0% | 0 |
| 38189 | RS Siloam Hospitals Lippo Village | 1 | 2024 | 02-10-2024 | 94.96% | 100% | 93.29% | 0% | 60.48% | 1.99% | 71.18% | 96.25% | 99.88% | 100% | 98.25% | 97.27% | 0 |
| 38190 | RS Umum Daerah Bhakti Dharma Husada | 1 | 2024 | 02-07-2024 | 79.72% | 97% | 100% | % | 96.23% | 0% | 97.36% | 100% | 99.93% | 95.63% | 100% | 100% | 0 |
| 38191 | RS Hermina Ciruas | 1 | 2024 | 02-09-2024 | 96.78% | 97% | 100% | 100% | 87.27% | 0.91% | 86.67% | 100% | 100% | 84% | 100% | 100% | 0 |
| 38192 | RS Khusus Jiwa Dharma Graha | 1 | 2024 | 02-08-2024 | 91.29% | 99% | 100% | % | 92.2% | % | 94.02% | 80.08% | 100% | 87.5% | 100% | 100% | 0 |
| 38193 | RS Bunda Sejati | 1 | 2024 | 02-10-2024 | 94.5% | 100% | 100% | 100% | 92.2% | 100% | 81% | 95.52% | 100% | 90.12% | 100% | 100% | 0 |
| 38194 | RS Daan Mogot Kesdam Jaya | 1 | 2024 | 02-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 38195 | RS Umum Daerah dr. Mohamad Soewandhie | 1 | 2024 | 02-05-2024 | 97% | 100% | 99.59% | 100% | 86.04% | 0.4% | 87.5% | 100% | 100% | 100% | 100% | 100% | 0 |
| 38196 | RS Umum Hermina Tangerang | 1 | 2024 | 02-10-2024 | 97.38% | 100% | 100% | 100% | 82.76% | 0% | 81.43% | 100% | 100% | 96% | 100% | 100% | 0 |
| 38197 | RS UniMedika Sepatan | 1 | 2024 | 02-09-2024 | 89.96% | 72% | 100% | 75% | 72.59% | 0% | 70.67% | 100% | 90.47% | 76% | 100% | 100% | 0 |
| 38198 | RS Ibu dan Anak Ilanur | 1 | 2024 | 02-07-2024 | 88% | 96% | 100% | 93.33% | 82.35% | 0% | 34.78% | 100% | 95.95% | 83.33% | 100% | 100% | 0 |
| 38199 | RS Umum Islam Surabaya Jemursari | 1 | 2024 | 02-07-2024 | 92.31% | 97% | 100% | 100% | 90.53% | 3.71% | 89.29% | 100% | 88.17% | 100% | 100% | 100% | 0 |
| 38200 | RS Mulya | 1 | 2024 | 04-08-2024 | 100% | 100% | 100% | 0% | 85.8% | 5.83% | 81.75% | 95.83% | 100% | 0% | 100% | 100% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
