Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 39501 | RS Samaritan Palu | 1 | 2024 | 02-01-2024 | 84.45% | 100% | 100% | 100% | 86.09% | 0% | 65.64% | 100% | 71.06% | 100% | 100% | 100% | 0 |
| 39502 | RS Umum Daerah Luwuk | 1 | 2024 | 02-07-2024 | 54% | 96% | 100% | 61.36% | 0% | 0% | 100% | 100% | 97% | 100% | 100% | 100% | 0 |
| 39503 | RS Fatima Makale | 1 | 2024 | 08-08-2024 | 88.74% | 83% | 99.96% | 100% | 49.76% | 1.02% | 71.98% | 100% | 98.4% | 82.46% | 95.34% | 100% | 0 |
| 39504 | RS Umum Daerah Dr. Sam Ratulangi Tondano | 1 | 2024 | 02-07-2024 | 78.78% | 95% | 99.03% | 50% | 69.62% | 4.69% | 94.89% | 100% | 98.73% | 74.52% | 98.95% | 100% | 0 |
| 39505 | RS Umum Daerah KH. Hayyung Kepulauan Selayar | 1 | 2024 | 08-08-2024 | 98.06% | 70% | 96.49% | 100% | 84.37% | 0% | 91.66% | 100% | 98.9% | 80.3% | 83.54% | 83.54% | 0 |
| 39506 | RS Pratama Jampea | 1 | 2024 | 08-12-2024 | 94.62% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 39507 | RS Pratama Bilabanggai Buko Selatan | 1 | 2024 | 02-07-2024 | 87.5% | 100% | 100% | 0% | 98.09% | 0% | 100% | 100% | 100% | 63.89% | 100% | 100% | 0 |
| 39508 | RS Kinapit | 1 | 2024 | 12-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 39509 | RS Umum Elim Rantepao | 1 | 2024 | 02-09-2024 | 98.97% | 100% | 98.72% | 100% | 88.27% | 0% | 91.32% | 100% | 99.86% | 100% | 100% | 100% | 0 |
| 39510 | RS Umum Daerah Bolaang Mongondow Timur | 1 | 2024 | 01-01-1970 | 88.75% | 100% | 99.18% | 0% | 72.73% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 39511 | RS Umum Daerah Prof. Dr. H. Anwar Makkatutu | 1 | 2024 | 02-10-2024 | 77.78% | 98% | 100% | 100% | 77.44% | 0.28% | 99.6% | 100% | 99.98% | 95.83% | 100% | 100% | 0 |
| 39512 | RS Siloam GMIM Sonder | 1 | 2024 | 02-10-2024 | 87.45% | 97% | 97.01% | 0% | 83.89% | 9.38% | 100% | 100% | 92.7% | 97.86% | 100% | 100% | 0 |
| 39513 | RS Umum Daerah Batiling | 1 | 2024 | 02-08-2024 | 85.5% | 72% | 85.51% | 0% | 82.35% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 39514 | RS Bhayangkara Manado | 1 | 2024 | 02-05-2024 | 100% | 100% | 100% | 100% | 97.73% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 39515 | RS Umum Daerah La Patarai | 1 | 2024 | 02-09-2024 | 94.77% | 100% | 100% | 100% | 81.72% | 100% | 91.84% | 100% | 100% | 0% | 100% | 0% | 0 |
| 39516 | Rumkital dr. Wahyu Slamet Bitung | 1 | 2024 | 02-07-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 39517 | RS Pupuk Kaltim | 1 | 2024 | 02-11-2024 | 94.78% | 100% | 100% | 0% | 89.98% | 0% | 84.63% | 100% | 98.53% | 0% | 100% | 100% | 0 |
| 39518 | RS Umum Daerah Latemmamala Soppeng | 1 | 2024 | 02-10-2024 | 88.26% | 89% | 98.11% | 95% | 51.28% | 1.34% | 88.25% | 99.15% | 99.47% | 90.91% | 100% | 100% | 0 |
| 39519 | RS Umum Daerah Lasinrang Pinrang | 1 | 2024 | 02-05-2024 | 96.71% | 97% | 100% | 100% | 86.9% | 5.71% | 82.46% | 99.44% | 85.44% | 0% | 43.49% | 100% | 0 |
| 39520 | RS Umum Daerah Lamaddukkelleng Kabupaten Wajo | 1 | 2024 | 02-09-2024 | 89.05% | 99% | 100% | 94.34% | 90.27% | 2.63% | 89.16% | 99.16% | 92.86% | 83.33% | 100% | 100% | 0 |
| 39521 | RS LNG Badak | 1 | 2024 | 02-09-2024 | 82.04% | 100% | 100% | 0% | 88.73% | 0% | 37.16% | 100% | 85.27% | 85.71% | 100% | 0% | 0 |
| 39522 | RS Umum Daerah dr.H. Jusuf SK | 1 | 2024 | 01-01-1970 | 87.38% | 83% | 93.77% | 0% | 70.48% | 18.3% | 68.94% | 100% | 100% | 0% | 86.03% | 100% | 0 |
| 39523 | RS Umum Thalia Irham | 1 | 2024 | 02-07-2024 | 92.97% | 100% | 99.52% | 0% | 76.25% | 1.11% | 58.36% | 100% | 100% | 100% | 100% | 100% | 0 |
| 39524 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 1 | 2024 | 02-07-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 39525 | RS Budi Mulia Bitung | 1 | 2024 | 02-06-2024 | 97.04% | 98% | 94.75% | 100% | 70.85% | 38.98% | 97.03% | 100% | 100% | 60% | 90.23% | 100% | 0 |
| 39526 | RS Prima Husada Sengkang | 1 | 2024 | 02-09-2024 | 90% | 100% | 100% | 0% | 86.96% | 0% | 87.72% | 100% | 90.19% | 85% | 100% | 0% | 0 |
| 39527 | RS Umum Anugrah Pangkajene | 1 | 2024 | 02-01-2024 | 89% | 90% | 95.8% | 100% | 85.62% | 5% | 83.58% | 100% | 80.95% | 80% | 100% | 100% | 0 |
| 39528 | RS Pertamina Tarakan | 1 | 2024 | 02-09-2024 | 86% | 100% | 100% | 100% | 100% | 0% | 85% | 100% | 83.77% | 100% | 100% | 100% | 0 |
| 39529 | RS Hikmah Citra medika Sengkang | 1 | 2024 | 03-10-2024 | 87.5% | 93% | 96.81% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0 |
| 39530 | RS Permata Bunda | 1 | 2024 | 02-09-2024 | 90.87% | 100% | 86.27% | 0% | 91.13% | 0% | 71.13% | 0% | 94.64% | 100% | 73.38% | 100% | 0 |
| 39531 | RS Gigi dan Mulut Universitas Sam Ratulangi | 1 | 2024 | 02-10-2024 | 94.06% | 99% | 100% | 0% | 53.88% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 39532 | RS Umum Daerah Nene Mallomo | 1 | 2024 | 02-07-2024 | 88.9% | 100% | 97.1% | 100% | 94.87% | 0% | 90.76% | 97.47% | 88.96% | 88% | 89.18% | 100% | 0 |
| 39533 | RS AL Ilyas Tarakan | 1 | 2024 | 01-01-1970 | 95% | 100% | 100% | 0% | 70% | 0% | 76.25% | 100% | 88% | 67% | 100% | 100% | 0 |
| 39534 | RS Umum Daerah Arifin Numang | 1 | 2024 | 02-09-2024 | 45.74% | 68% | 100% | 100% | 54.44% | 17.65% | 59.61% | 100% | 99.94% | 69.05% | 100% | 100% | 0 |
| 39535 | RS Umum Daerah Siwa | 1 | 2024 | 02-09-2024 | 91.21% | 96% | 89.09% | 100% | 87.96% | 0% | 87.71% | 100% | 99.74% | 100% | 99.3% | 100% | 0 |
| 39536 | RS Ibu dan Anak Kasih Fatimah Kotamobagu | 1 | 2024 | 01-01-1970 | 86.55% | 82% | 97.06% | 100% | 98.03% | 2.82% | 80.67% | 100% | 80.6% | 81.72% | 81.09% | 100% | 0 |
| 39537 | RS Umum Yapika | 1 | 2024 | 02-10-2024 | 84% | 92% | 97.74% | 100% | 73.1% | 0% | 71.91% | 100% | 75.77% | 70.59% | 100% | 100% | 0 |
| 39538 | RS Umum Daerah Akhmad Berahim | 1 | 2024 | 02-12-2024 | 96.42% | 96% | 96.31% | 0% | 66.02% | 0% | 100% | 100% | 99.25% | 90% | 96.77% | 0% | 0 |
| 39539 | RS Umum Hj. Puang Sabbe | 1 | 2024 | 02-09-2024 | 92.61% | 94% | 100% | % | 92.71% | % | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 39540 | RS Umum Daerah Kabupaten Sinjai | 1 | 2024 | 02-07-2024 | 78.24% | 99% | 99.53% | 85.71% | 64.2% | 2.86% | 92.94% | 100% | 100% | 86.41% | 86.81% | 100% | 0 |
| 39541 | RS Tk. IV DR. M. Yasin Bone | 1 | 2024 | 02-10-2024 | 98.21% | 100% | 100% | 100% | 96.87% | 3.16% | 94.42% | 100% | 94.8% | 92.5% | 100% | 91.67% | 0 |
| 39542 | RS Mata Provinsi Kalimantan Timur | 1 | 2024 | 01-01-1970 | 83.51% | 97% | 91.79% | % | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 39543 | RS Pancaran Kasih | 1 | 2024 | 02-07-2024 | 78% | 96% | 88.34% | 0% | 56.43% | 16.11% | 71.36% | 100% | 99.78% | 0% | 57.05% | 100% | 0 |
| 39544 | RS Umum Daerah Tenriawaru Bone | 1 | 2024 | 02-10-2024 | 83.18% | 85% | 100% | 0% | 40.23% | 22.07% | 90.58% | 100% | 87.83% | 0% | 100% | 100% | 0 |
| 39545 | RS Umum Daerah Massenrempulu Enrekang | 1 | 2024 | 02-09-2024 | 75.29% | 94% | 100% | 0% | 15.75% | 0.55% | 78.19% | 97.25% | 94.48% | 100% | 100% | 100% | 0 |
| 39546 | RS Islam Bontang | 1 | 2024 | 02-10-2024 | 96.5% | 100% | 100% | 100% | 84.5% | 0% | 83.48% | 100% | 89% | 80% | 100% | 100% | 0 |
| 39547 | RS Umum Aisyiyah St. Khadijah | 1 | 2024 | 02-10-2024 | 73.41% | 100% | 99.37% | 0% | 65.81% | 0% | 62.22% | 100% | 91.16% | 60% | 100% | 0% | 0 |
| 39548 | RS Bethesda GMIM Tomohon | 1 | 2024 | 02-09-2024 | 88% | 90% | 97.22% | 0% | 52.52% | 0% | 92.01% | 100% | 22.76% | 0% | 97.05% | 0% | 0 |
| 39549 | RS Hermina Manado | 1 | 2024 | 01-01-1970 | 94% | 100% | 100% | 100% | 74.35% | 3.4% | 69.57% | 100% | 100% | 80% | 100% | 100% | 0 |
| 39550 | RS Umum Daerah Datu Pancaitana | 1 | 2024 | 07-09-2024 | 75.36% | 95% | 100% | 100% | 78.26% | 0% | 96.17% | 100% | 96.92% | 0% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.