Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 48101 | RS Ar-Royyan | 12 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 3.85% | 98.61% | 100% | 100% | 96.08% | 91% | 90% | 87 |
| 48102 | RS Prof. Dr. Tabrani | 12 | 2024 | 01-10-2025 | 86.99% | 93% | 96.62% | 0% | 93.19% | 0% | 81.16% | 100% | 86.3% | 77.5% | 100% | 100% | 80.68 |
| 48103 | RS Umum dr. AK. Gani Kota Palembang | 12 | 2024 | 01-06-2025 | 95.47% | 100% | 100% | 100% | 69.71% | 0.33% | 79.41% | 100% | 99.56% | 100% | 100% | 100% | 85.38 |
| 48104 | RS Awal Bros A. Yani | 12 | 2024 | 01-08-2025 | 83.99% | 91% | 100% | 90.48% | 81.39% | 2.75% | 72.71% | 100% | 97% | 88.24% | 100% | 100% | 89.52 |
| 48105 | RS Jiwa Ernaldi Bahar Provinsi Sumatera Selatan | 12 | 2024 | 01-09-2025 | 86.52% | 100% | 100% | % | 84.56% | % | 91.66% | 100% | 100% | 0% | 100% | 100% | 85.8 |
| 48106 | RS Ibu dan Anak Andini | 12 | 2024 | 01-10-2025 | 85% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0% | 90% | 100% | 80% | 80 |
| 48107 | RS Umum Daerah Palembang Bari | 12 | 2024 | 01-06-2025 | 85.82% | 100% | 100% | 100% | 96.18% | 0% | 100% | 100% | 100% | 96.3% | 100% | 0% | 90.3 |
| 48108 | RS Umum Daerah Kabupaten Empat Lawang | 12 | 2024 | 01-01-1970 | 86.77% | 91% | 100% | 100% | 100% | 5.56% | 98.86% | 100% | 100% | 88.89% | 100% | 84.62% | 0 |
| 48109 | RS Ibu dan Anak Annisa | 12 | 2024 | 01-09-2025 | 87.5% | 100% | 100% | 100% | 80.77% | 3.03% | 84.14% | 100% | 100% | 92.86% | 100% | 100% | 0 |
| 48110 | RS Umum Pertamina Palembang | 12 | 2024 | 01-07-2025 | 96.98% | 100% | 99.74% | 90.91% | 100% | 2.86% | 72.24% | 100% | 95.91% | 84.62% | 100% | 100% | 80.9 |
| 48111 | RS Eria | 12 | 2024 | 01-10-2025 | 88% | 97% | 96.77% | 80% | 73.33% | 0% | 86.67% | 100% | 93.33% | 72% | 100% | 88.24% | 0 |
| 48112 | RS Umum Pekanbaru Medical Center | 12 | 2024 | 01-09-2025 | 88.5% | 89% | 100% | 81.82% | 83.16% | 4.38% | 53.4% | 100% | 91.5% | 0% | 100% | 0% | 73.9 |
| 48113 | RS Mitra | 12 | 2024 | 02-06-2025 | 94.74% | 100% | 100% | 66.67% | 86.19% | 0% | 87.65% | 100% | 98.24% | 90.91% | 100% | 100% | 85.21 |
| 48114 | RS Umum Daerah H. Abdurrahman Sayoeti | 12 | 2024 | 01-06-2025 | 92.23% | 100% | 91.75% | 0% | 55.24% | 0% | 81.28% | 100% | 92.65% | 91.67% | 100% | 100% | 0 |
| 48115 | RS Umum Daerah Sungai Bahar | 12 | 2024 | 01-10-2025 | 95.5% | 77% | 93.33% | 100% | 84.91% | 0% | 97.2% | 100% | 93.6% | 95.56% | 93.33% | 100% | 0 |
| 48116 | RS Rapha Theresia | 12 | 2024 | 01-08-2025 | 97% | 100% | 100% | 100% | 91.77% | 4.44% | 50.53% | 100% | 100% | 0% | 100% | 0% | 88.67 |
| 48117 | RS Umum Daerah Ahmad Ripin | 12 | 2024 | - | 100% | 100% | 100% | 0% | 100% | 0% | 99.14% | 100% | 98.54% | 100% | 100% | 0% | 78.89 |
| 48118 | RS Umum Melati | 12 | 2024 | 01-06-2025 | 95% | 93% | 97.6% | 100% | 72.79% | 0% | 97.85% | 100% | 95.92% | 100% | 100% | 100% | 90 |
| 48119 | RS Mitra Medika Batang Hari | 12 | 2024 | 01-08-2025 | 89.04% | 90% | 100% | 100% | 97.94% | 0% | 29.55% | 100% | 100% | 90.91% | 98.05% | 100% | 83.33 |
| 48120 | RS Umum Dr. Noesmir Baturaja | 12 | 2024 | 01-07-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 95.8 |
| 48121 | RS Bhayangkara Dumai | 12 | 2024 | - | 100% | 75% | 0% | 0% | 75% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 48122 | RS Umum Santo Antonio Baturaja | 12 | 2024 | 01-09-2025 | 91% | 100% | 100% | 100% | 99.26% | 0% | 95.12% | 100% | 100% | 100% | 100% | 100% | 85 |
| 48123 | RS Royal Prima | 12 | 2024 | 01-11-2025 | 93% | 90% | 100% | 100% | 89.83% | 0.74% | 84.38% | 100% | 98.9% | 100% | 100% | 0% | 90.5 |
| 48124 | RS Umum Daerah Haji Abdoel Madjid Batoe | 12 | 2024 | 01-01-1970 | 84% | 95% | 94.5% | 100% | 88.67% | 0% | 97.5% | 99% | 97.5% | 95% | 100% | 100% | 88.7 |
| 48125 | RS Ibu dan Anak Amanna | 12 | 2024 | 01-07-2025 | 90.5% | 100% | 100% | 100% | 100% | 0% | 92.31% | 100% | 91.36% | 0% | 100% | 0% | 99.2 |
| 48126 | RS Langit Golden Medika | 12 | 2024 | 01-09-2025 | 100% | 100% | 100% | 100% | 97.44% | 3.7% | 100% | 100% | 96.86% | 100% | 0% | 100% | 85 |
| 48127 | RS Ibu dan Anak Graha Kurnia | 12 | 2024 | 12-12-2024 | 100% | 100% | 95% | 100% | 98% | 0% | 96% | 100% | 100% | 90% | 100% | 100% | 97 |
| 48128 | RS Ibu dan Anak Prima Qonita | 12 | 2024 | 01-09-2025 | 94.54% | 100% | 100% | 100% | 86.85% | 0% | 94.25% | 100% | 100% | 82.93% | 100% | 100% | 93.72 |
| 48129 | RS Umum Daerah Prof. Dr. H. Chatib Quzwain | 12 | 2024 | 01-10-2025 | 91% | 97% | 98.66% | 100% | 96.3% | 20.52% | 100% | 100% | 99.35% | 88.24% | 99.52% | 80% | 0 |
| 48130 | RS Umum Daerah Kayuagung | 12 | 2024 | 01-01-1970 | 100% | 90% | 100% | 33.33% | 73.33% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 50 |
| 48131 | RS Umum Daerah Dr. Ibnu Sutowo Baturaja | 12 | 2024 | 02-03-2025 | 94.02% | 100% | 100% | 0% | 99.41% | 0% | 100% | 100% | 98.54% | 100% | 100% | 100% | 87.63 |
| 48132 | RS Umum Daerah Raden Mattaher Jambi | 12 | 2024 | 01-07-2025 | 93.4% | 99% | 98.97% | 60% | 83.26% | 9.8% | 89.28% | 97.91% | 97.73% | 66.04% | 94.35% | 100% | 84.53 |
| 48133 | RS Jabal Rahmah Medika | 12 | 2024 | 01-07-2025 | 96% | 100% | 100% | 100% | 81.01% | 0% | 80.03% | 100% | 100% | 80% | 100% | 100% | 85.5 |
| 48134 | RS Tk. III 02.06.01 dr. Bratanata | 12 | 2024 | 01-09-2025 | 99.65% | 99% | 99.55% | 100% | 87.19% | 0.35% | 81.11% | 100% | 99.96% | 100% | 87.52% | 100% | 98.05 |
| 48135 | RS Ibu dan Anak Moelia | 12 | 2024 | 01-08-2025 | 96.67% | 100% | 100% | 100% | 100% | 100% | 100% | 0% | 87.5% | 0% | 100% | 100% | 199 |
| 48136 | RS Umum Santa Theresia | 12 | 2024 | 01-10-2025 | 88.62% | 88% | 98.35% | 0% | 85.18% | 1.54% | 92.23% | 92.31% | 95.85% | 83.33% | 99.27% | 100% | 98.65 |
| 48137 | RS Umum Permata Hati | 12 | 2024 | 01-09-2025 | 96.14% | 98% | 95.16% | 100% | 70% | 0% | 51.38% | 100% | 100% | 100% | 95.11% | 100% | |
| 48138 | RS Jiwa Daerah Provinsi Jambi | 12 | 2024 | 01-08-2025 | 92.39% | 100% | 100% | % | 90.21% | % | 85.51% | 0% | 100% | 75% | 100% | 0% | 67 |
| 48139 | RS Siloam Jambi | 12 | 2024 | 01-10-2025 | 100% | 100% | 100% | 100% | 58.7% | 2.14% | 60.62% | 100% | 99.15% | 78.57% | 100% | 84% | 1014 |
| 48140 | RS Umum Daerah H. Hanafie | 12 | 2024 | 01-10-2025 | 95.33% | 97% | 100% | 100% | 100% | 4.55% | 100% | 100% | 89.12% | 100% | 98.46% | 100% | 350 |
| 48141 | RS Umum Daerah Sungai Gelam | 12 | 2024 | 01-10-2025 | 96.88% | 97% | 100% | 0% | 94.7% | 0% | 100% | 100% | 96.93% | 100% | 100% | 0% | 79.64 |
| 48142 | RS Umum Daerah Sultan Thaha Saifuddin | 12 | 2024 | 01-09-2025 | 92.33% | 94% | 99.84% | 100% | 66.55% | 0% | 100% | 100% | 98.73% | 0% | 93.66% | 100% | 76.53 |
| 48143 | RS Islam Arafah | 12 | 2024 | 01-10-2025 | 100% | 100% | 99.82% | 9.09% | 77.54% | 0% | 50.49% | 100% | 99.85% | 81.25% | 100% | 100% | 88.9 |
| 48144 | RS Umum Daerah Suryah Khairuddin | 12 | 2024 | 01-08-2025 | 100% | 50% | 100% | % | 66.67% | % | 66.67% | 100% | 93.33% | 0% | 100% | 0% | 80.07 |
| 48145 | RS Ibu dan Anak Annisa | 12 | 2024 | 01-10-2025 | 88.47% | 100% | 100% | 100% | 99.9% | 0% | 92.99% | 100% | 99.96% | 100% | 100% | 100% | 88.26 |
| 48146 | RS Umum Kambang | 12 | 2024 | 01-10-2025 | 93.5% | 100% | 100% | 100% | 78.42% | 0% | 36.3% | 100% | 100% | 80% | 94.07% | 82.35% | 80.13 |
| 48147 | RS Umum Daerah KH. Daud Arif | 12 | 2024 | 01-09-2025 | 87.94% | 97% | 96.54% | 100% | 32.27% | 0.44% | 100% | 100% | 83.4% | 100% | 100% | 0% | |
| 48148 | RS Umum Baiturahim Jambi | 12 | 2024 | 01-10-2025 | 91.46% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 94.39% | 56.25% | 100% | 100% | 84.64 |
| 48149 | RS Umum Daerah Nurdin Hamzah | 12 | 2024 | 01-10-2025 | 84.16% | 93% | 100% | 0% | 79.3% | 0% | 81.26% | 100% | 98.46% | 0% | 100% | 100% | 88.42 |
| 48150 | RS Umum Rimbo Medika | 12 | 2024 | 01-05-2025 | 82% | 92% | 100% | 12.5% | 91.61% | 20% | 88.18% | 100% | 93.22% | 82.76% | 100% | 100% | 79.97 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.