Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 48151 | RS Umum Daerah H. Abdul Manap | 12 | 2024 | 01-01-1970 | 94.53% | 92% | 96.99% | 100% | 70.74% | 0% | 69.86% | 100% | 95.12% | 97.5% | 100% | 100% | 78.31 |
| 48152 | RS Umum Daerah Sungai Lilin | 12 | 2024 | 01-09-2025 | 80% | 81% | 100% | 100% | 78.2% | 100% | 100% | 100% | 93.68% | 89% | 100% | 100% | 0 |
| 48153 | RS Daerah Madani Kota Pekanbaru | 12 | 2024 | 01-07-2025 | 80.68% | 82% | 100% | 100% | 98.05% | 0% | 100% | 100% | 94.08% | 100% | 100% | 100% | 0 |
| 48154 | RS Umum Daerah Bayung Lincir | 12 | 2024 | 01-09-2025 | 68% | 85% | 99.77% | 100% | 36.76% | 0% | 97.76% | 100% | 96.19% | 86.05% | 97.16% | 100% | 88 |
| 48155 | RS Umum Prima Pekanbaru | 12 | 2024 | 01-10-2025 | 88.56% | 99% | 98.91% | 88.89% | 80.77% | 4.47% | 83.02% | 97.12% | 80.6% | 80% | 100% | 100% | 82 |
| 48156 | RS Umum Daerah Banyuasin | 12 | 2024 | 01-09-2025 | 88.75% | 92% | 100% | 100% | 94.59% | 0% | 100% | 98.51% | 96.69% | 0% | 100% | 0% | 0 |
| 48157 | Aulia Hospital | 12 | 2024 | 01-10-2025 | 94.96% | 79% | 99.78% | 33.33% | 85.19% | 31.7% | 86.7% | 0% | 100% | 96.74% | 100% | 100% | 0 |
| 48158 | RS Hermina OPI Jakabaring | 12 | 2024 | 01-10-2025 | 91.5% | 100% | 100% | 94.44% | 76% | 1.24% | 80.4% | 100% | 100% | 80% | 100% | 100% | 93.67 |
| 48159 | RS Umum Daerah Pratama Makarti Jaya | 12 | 2024 | 01-07-2025 | 87.29% | 89% | 100% | 0% | 80.79% | 0% | 82.19% | 100% | 94.88% | 0% | 100% | 0% | 92.6 |
| 48160 | RS Umum Daerah Sukajadi | 12 | 2024 | 01-08-2025 | 99.54% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 94.42% | 100% | 100% | 0% | 0 |
| 48161 | RS Merangin Medical Centre | 12 | 2024 | 01-10-2025 | 97.92% | 100% | 100% | 100% | 95.16% | 3.33% | 83.33% | 100% | 100% | 92.31% | 100% | 100% | 0 |
| 48162 | RS Khusus Mata SMEC Pekanbaru | 12 | 2024 | 01-08-2025 | 97.5% | 100% | 100% | 0% | 99.73% | 4.59% | 98.68% | 100% | 89.19% | 100% | 100% | 100% | 0 |
| 48163 | RS Bunda Medika Jakabaring | 12 | 2024 | 01-06-2025 | 98% | 99% | 100% | 91.67% | 86% | 0% | 99.25% | 100% | 92.02% | 93.33% | 99% | 100% | 90 |
| 48164 | RS Umum Daerah Muara Dua | 12 | 2024 | 01-08-2025 | 79.57% | 88% | 99.37% | 100% | 0.11% | 0% | 98.74% | 100% | 100% | 100% | 100% | 100% | 89.99 |
| 48165 | RS Umum Universitas Riau | 12 | 2024 | 01-08-2025 | 90% | 96% | 100% | 0% | 100% | 0% | 80% | 100% | 80% | 100% | 100% | 100% | 0 |
| 48166 | RS Umum Daerah Martapura | 12 | 2024 | 01-10-2025 | 85.06% | 100% | 98.91% | 100% | 91.11% | 0% | 82.94% | 100% | 99.55% | 96.23% | 96.72% | 0% | 86.98 |
| 48167 | RS Islam At-Taqwa Gumawang | 12 | 2024 | 01-10-2025 | 87% | 84% | 85.64% | 93.75% | 78.14% | 0% | 86.12% | 100% | 93.5% | 0% | 100% | 100% | 87 |
| 48168 | RS Khusus Mata Pekanbaru Eye Center | 12 | 2024 | 01-06-2025 | 95.2% | 92% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 20 |
| 48169 | Charitas Hospital Belitang | 12 | 2024 | 01-01-1970 | 85.67% | 100% | 100% | 100% | 85.38% | 0% | 91.4% | 100% | 99.98% | 91.67% | 100% | 100% | 88.32 |
| 48170 | RS Umum Awal Bros Panam | 12 | 2024 | 01-10-2025 | 85.38% | 100% | 100% | 0% | 70% | 11.4% | 79.45% | 100% | 100% | 94.05% | 100% | 100% | 99.13 |
| 48171 | RS Ibu Anak Budhi Mulia | 12 | 2024 | 01-09-2025 | 93.92% | 100% | 100% | 100% | 98.71% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 82.9 |
| 48172 | RS Umum Daerah Tugu Jaya | 12 | 2024 | 01-01-1970 | 99% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 96% | 100% | 100% | 100% | 94.18 |
| 48173 | RS Umum Bukit Asam Medika | 12 | 2024 | 01-10-2025 | 99.08% | 99% | 99.33% | 42.86% | 82.37% | 0% | 92.47% | 100% | 98.03% | 0% | 100% | 100% | 93.29 |
| 48174 | RS Raudhah | 12 | 2024 | 01-09-2025 | 98.12% | 98% | 100% | 83.33% | 97.91% | 0.71% | 88.27% | 100% | 91.44% | 91.67% | 100% | 100% | 96.6 |
| 48175 | RS Umum Daerah dr. H. M. Rabain Muara Enim | 12 | 2024 | 01-10-2025 | 80.32% | 68% | 100% | 100% | 79.94% | 2.43% | 96.21% | 100% | 98.48% | 94.23% | 100% | 100% | 81.21 |
| 48176 | RS Umum Daerah Semende Darat Laut | 12 | 2024 | 01-10-2025 | 95.19% | 64% | 100% | 0% | 100% | 0% | 0% | 0% | 98.04% | 0% | 100% | 100% | 93.2 |
| 48177 | RS Umum Daerah Kolonel Abundjani/Bangko | 12 | 2024 | 01-01-1970 | 98.96% | 99% | 99.72% | 66.67% | 36.29% | 0% | 98.7% | 100% | 97.95% | 0% | 100% | 100% | 83.52 |
| 48178 | RS Umum Daerah Lubai Ulu | 12 | 2024 | 01-02-2025 | 86% | 85% | 87.5% | 0% | 91.57% | 0% | 51.61% | 100% | 89% | 66.67% | 100% | 100% | 82 |
| 48179 | RS Umum Daerah Mayjen H. A. Thalib | 12 | 2024 | 01-09-2025 | 76.65% | 69% | 65.34% | 88.24% | 79.86% | 4.49% | 100% | 100% | 78.67% | 49.8% | 63.82% | 0% | 66.76 |
| 48180 | RS Umum Daerah Gelumbang | 12 | 2024 | 01-03-2025 | 88.5% | 100% | 100% | 0% | 86.96% | 0% | 100% | 100% | 91.89% | 85.71% | 100% | 100% | 77 |
| 48181 | RS Hermina Pekanbaru | 12 | 2024 | 01-10-2025 | 91.04% | 98% | 100% | 13.64% | 15.71% | 2.45% | 21.69% | 100% | 100% | 100% | 100% | 100% | 98.67 |
| 48182 | RS Ibu dan Anak Karunia Indah Medika | 12 | 2024 | 01-03-2025 | 100% | 100% | 100% | 100% | 70.72% | 0% | 77.47% | 100% | 91.05% | 14.84% | 100% | 100% | 100 |
| 48183 | RS Umum Trijaya Medical Center | 12 | 2024 | 01-06-2025 | 94.5% | 100% | 100% | 0% | 90.76% | 12.5% | 91.04% | 100% | 100% | 100% | 100% | 0% | 86.83 |
| 48184 | RS Umum Daerah Lahat | 12 | 2024 | 01-09-2025 | 85.56% | 87% | 100% | 93.33% | 93.33% | 0% | 93.33% | 100% | 90% | 91.67% | 100% | 90% | 88.6 |
| 48185 | RS Tk. IV Lahat | 12 | 2024 | 01-02-2025 | 50% | 67% | 88.89% | 49.44% | 80% | 72.5% | 80% | 66.67% | 66.67% | 59.33% | 90% | 100% | 100 |
| 48186 | RS Pertamina Dumai | 12 | 2024 | 01-07-2025 | 97.5% | 97% | 100% | 0% | 74% | 0% | 69.59% | 100% | 90.55% | 100% | 100% | 100% | 82.75 |
| 48187 | RS Umum Daerah Rupit Kabupaten Musi Rawas Utara | 12 | 2024 | 01-06-2025 | 85.67% | 90% | 100% | 100% | 91.2% | 0% | 100% | 100% | 83.65% | 60% | 100% | 0% | 85 |
| 48188 | RS Umum Daerah Kota Dumai | 12 | 2024 | 01-09-2025 | 79.11% | 89% | 100% | 0% | 15.62% | 5.3% | 92.47% | 100% | 94.69% | 70% | 100% | 100% | 80.84 |
| 48189 | RS Umum Daerah Muara Beliti | 12 | 2024 | 01-10-2025 | 86.5% | 89% | 100% | 0% | 90% | 0% | 82.61% | 100% | 96.77% | 80% | 100% | 0% | 85 |
| 48190 | RS Umum Daerah Sekayu | 12 | 2024 | 01-01-1970 | 84.74% | 95% | 100% | 100% | 100% | 0.19% | 95.7% | 97.2% | 100% | 92.73% | 100% | 100% | 82.95 |
| 48191 | RS Graha Yasmine | 12 | 2024 | 01-09-2025 | 92.5% | 92% | 100% | 100% | 96.43% | 1.9% | 90% | 82% | 96.8% | 93.33% | 100% | 100% | 0 |
| 48192 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 12 | 2024 | 01-01-1970 | 87.5% | 100% | 100% | 0% | 93.7% | 0% | 84% | 0% | 100% | 98.24% | 100% | 100% | 83.52 |
| 48193 | RS Umum Daerah Dr. Sobirin Kabupaten Musi Rawas | 12 | 2024 | 01-06-2025 | 90.24% | 88% | 100% | 0% | 95.86% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 92.64 |
| 48194 | RS Siloam Sriwijaya Palembang | 12 | 2024 | 01-10-2025 | 91.94% | 100% | 100% | 100% | 60.7% | 1.6% | 90.67% | 100% | 100% | 85.71% | 100% | 100% | 0 |
| 48195 | RS Pertamina Kota Prabumulih | 12 | 2024 | 01-04-2025 | 95.19% | 98% | 100% | 100% | 89.12% | 0% | 91.89% | 100% | 86.34% | 84% | 100% | 100% | 90 |
| 48196 | RS Umum Graha Mandiri | 12 | 2024 | 01-01-1970 | 98.5% | 97% | 98% | 99% | 95% | 0% | 94% | 97% | 98% | 97% | 96% | 94% | 96 |
| 48197 | RS Umum Daerah Siti Aisyah Kota Lubuk Linggau | 12 | 2024 | 01-05-2025 | 95.11% | 100% | 98.88% | 100% | 97.02% | 0% | 83.82% | 100% | 98.87% | 46.67% | 87.5% | 100% | 81.26 |
| 48198 | RS Umum Daerah Mukomuko | 12 | 2024 | 01-08-2025 | 91.11% | 98% | 100% | 100% | 92.12% | 100% | 68.17% | 80.43% | 90.06% | 83.33% | 100% | 0% | 80.43 |
| 48199 | RS Umum Daerah Harapan dan Doa | 12 | 2024 | 01-07-2025 | 87% | 94% | 93.72% | 100% | 67.75% | 0% | 95.08% | 100% | 86.36% | 92.86% | 86.56% | 100% | 83.71 |
| 48200 | RS Ibu dan Anak Trinanda Palembang | 12 | 2024 | 01-04-2025 | 90.04% | 100% | 95.02% | 100% | 95.01% | 0% | 92.07% | 0% | 100% | 100% | 100% | 100% | 1104 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.