Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 48251 | RS Ibu dan Anak Stella Maris | 12 | 2024 | 01-10-2025 | 93.33% | 85% | 100% | 100% | 100% | 0.47% | 99.6% | 100% | 99.93% | 93.02% | 100% | 100% | 98.7 |
| 48252 | RS Pertamina Hulu Rokan | 12 | 2024 | 01-08-2025 | 85% | 100% | 100% | 0% | 90% | 0% | 100% | 0% | 0% | 84.21% | 100% | 0% | 100 |
| 48253 | RS Umum Daerah dr. Achmad Darwis | 12 | 2024 | 01-10-2025 | 98.66% | 98% | 100% | 100% | 77.55% | 100% | 96.51% | 100% | 100% | 0% | 100% | 0% | 83.01 |
| 48254 | RS Islam Ibnu Sina Bukittinggi | 12 | 2024 | 01-10-2025 | 88% | 98% | 100% | 50% | 77% | 9.09% | 80.16% | 100% | 94.7% | 100% | 100% | 100% | 0 |
| 48255 | RS Umum Thursina | 12 | 2024 | 01-04-2025 | 89% | 100% | 100% | 20% | 66.67% | 17.5% | 50% | 100% | 90% | 75% | 100% | 100% | 45 |
| 48256 | RS Khusus Gigi dan Mulut Baiturrahmah | 12 | 2024 | 01-01-1970 | 87.01% | 92% | 100% | 0% | 97.09% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 48257 | RS Jiwa Bina Karsa Medan | 12 | 2024 | 01-08-2025 | 99% | 100% | 100% | 0% | 87.3% | 0% | 100% | 100% | 93.02% | 100% | 100% | 81.82% | |
| 48258 | RS Umum Daerah Padang Pariaman | 12 | 2024 | 01-07-2025 | 83.5% | 83% | 100% | 100% | 82.4% | 0% | 100% | 100% | 83.18% | 100% | 100% | 100% | 89.25 |
| 48259 | RS Umum Bidadari | 12 | 2024 | 01-06-2025 | 100% | 100% | 100% | 100% | 98.67% | 2.94% | 96.84% | 100% | 97.16% | 89.47% | 96.05% | 100% | 100 |
| 48260 | RS Umum Royal Prima Marelan | 12 | 2024 | 01-09-2025 | 99.37% | 95% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 98.1% | 98.99% | 0% | 100 |
| 48261 | RS Umum Daerah Dr. Adnaan WD | 12 | 2024 | 01-01-1970 | 86.68% | 94% | 100% | 100% | 79.1% | 24.04% | 98.96% | 100% | 92.09% | 0% | 100% | 100% | 91.83 |
| 48262 | RS Umum Daerah Dr. R. M. Djoelham Binjai | 12 | 2024 | 01-08-2025 | 82% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 48.15% | 100% | 0% | 89.725 |
| 48263 | RS Umum Madina | 12 | 2024 | 01-08-2025 | 80.93% | 80% | 98.71% | 0% | 71.87% | 0% | 53.16% | 100% | 95.77% | 100% | 96.86% | 100% | 98.2 |
| 48264 | RS Ibu dan Anak Rezki Bunda | 12 | 2024 | 01-07-2025 | 87.85% | 100% | 100% | 0% | 98.4% | 1.52% | 92.08% | 100% | 97.3% | 93.57% | 100% | 100% | 89.96 |
| 48265 | RS Umum Ibnu Sina Kota Payakumbuh | 12 | 2024 | 01-06-2025 | 90.22% | 100% | 100% | 100% | 65.02% | 0% | 60.58% | 100% | 82.96% | 85.71% | 100% | 0% | 85.69 |
| 48266 | RS Umum Artha Medica | 12 | 2024 | - | 83.1% | 84% | 100% | 87.85% | 37.13% | 3.85% | 85.06% | 100% | 100% | 100% | 100% | 100% | 98.7 |
| 48267 | RS Ibu dan Anak Siti Hawa | 12 | 2024 | 01-10-2025 | 99.5% | 100% | 100% | 80% | 90.67% | 0% | 80.6% | 100% | 100% | 100% | 100% | 0% | |
| 48268 | RS Paru Sumatera Barat | 12 | 2024 | 01-10-2025 | 73% | 87% | 100% | 0% | 85.5% | 0% | 100% | 100% | 92.02% | 100% | 86.36% | 100% | 87 |
| 48269 | RS Tk. IV 01.07.02 Binjai | 12 | 2024 | 01-08-2025 | 89.5% | 98% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 86.11% | 100% | 100% | 98 |
| 48270 | RS Umum Daerah Kota Bukittinggi | 12 | 2024 | 01-09-2025 | 82% | 93% | 97.91% | 100% | 45.73% | 0% | 98.77% | 100% | 86.17% | 100% | 100% | 100% | 90.62 |
| 48271 | RS Umum Latersia | 12 | 2024 | 01-01-1970 | 98% | 92% | 97.5% | 90% | 46% | 4% | 96.5% | 98.5% | 97.5% | 98% | 97.5% | 99% | 194 |
| 48272 | RS Santa Maria Pekanbaru | 12 | 2024 | 01-10-2025 | 98.12% | 100% | 100% | 100% | 93.42% | 0% | 87.15% | 100% | 100% | 100% | 100% | 100% | 99.82 |
| 48273 | RS Umum Daerah Lubuk Sikaping | 12 | 2024 | - | 71.29% | 92% | 90% | 0% | 25% | 0% | 82.14% | 90.74% | 82.64% | 0% | 95% | 0% | 0 |
| 48274 | RS Tk. IV Bukittinggi | 12 | 2024 | - | 76.5% | 81% | 95.37% | 77.35% | 93.8% | 0% | 98.12% | 94.05% | 98.46% | 97.66% | 98.57% | 100% | 501 |
| 48275 | RS Umum Mitra Medika Amplas | 12 | 2024 | 01-08-2025 | 90.15% | 100% | 100% | 100% | 72.15% | 0% | 85.07% | 100% | 100% | 90% | 100% | 100% | 81.59 |
| 48276 | RS Umum Bunda Padang | 12 | 2024 | 01-06-2025 | 92.15% | 100% | 100% | 100% | 82.42% | 2.12% | 58.94% | 100% | 81.8% | 0% | 100% | 100% | 90.83 |
| 48277 | RS Umum Daerah Indrasari Rengat | 12 | 2024 | 01-07-2025 | 83.5% | 86% | 100% | 100% | 49.32% | 0% | 100% | 98.15% | 97.99% | 33.33% | 100% | 0% | 0 |
| 48278 | RS Umum Hermina Medan | 12 | 2024 | 01-10-2025 | 98.05% | 100% | 100% | 65.22% | 100% | 3.59% | 89.35% | 100% | 100% | 100% | 100% | 100% | 82.31 |
| 48279 | RS Umum Cahaya | 12 | 2024 | 01-06-2025 | 75% | 94% | 100% | 100% | 98.21% | 100% | 100% | 100% | 100% | 94.55% | 100% | 100% | 52 |
| 48280 | RS Umum Daerah Pariaman | 12 | 2024 | 01-10-2025 | 90% | 97% | 100% | 100% | 55.88% | 1.78% | 96.73% | 100% | 89.34% | 100% | 97.94% | 100% | 89 |
| 48281 | RS Umum Sylvani | 12 | 2024 | 01-10-2025 | 89% | 92% | 88.36% | 84.48% | 85.53% | 0% | 82.96% | 100% | 90.38% | 86.09% | 0% | 100% | 0 |
| 48282 | RS Ibu dan Anak Milano | 12 | 2024 | 01-06-2025 | 84.5% | 93% | 100% | 100% | 90.38% | 7.78% | 100% | 100% | 97.32% | 95.58% | 100% | 0% | 87.85 |
| 48283 | RS Umum Eshmun | 12 | 2024 | 01-10-2025 | 90% | 98% | 100% | 0% | 79.95% | 1.17% | 71.9% | 100% | 80.98% | 90.32% | 100% | 100% | 98.29 |
| 48284 | RS Umum Bina Kasih | 12 | 2024 | 01-09-2025 | 96.97% | 97% | 100% | 100% | 93.53% | 100% | 68.63% | 100% | 100% | 0% | 77.42% | 100% | 91 |
| 48285 | RS Otak DR. Drs. M. Hatta Bukittinggi | 12 | 2024 | 01-07-2025 | 90% | 100% | 98.86% | 100% | 80.06% | 2.63% | 75.03% | 100% | 92.12% | 100% | 100% | 100% | 93.44 |
| 48286 | RS Umum Eka Hospital Pekanbaru | 12 | 2024 | 01-10-2025 | 98.75% | 100% | 100% | % | 76.14% | 2.16% | 87.65% | 100% | 97.27% | 94.96% | 100% | 100% | 82 |
| 48287 | RS Umum Daerah Teluk Kuantan | 12 | 2024 | 01-08-2025 | 82% | 92% | 95.83% | 0% | 80.85% | 3.26% | 78.25% | 100% | 88.89% | 78.95% | 88.87% | 100% | 96.27 |
| 48288 | RS Umum Siloam Dhirga Surya | 12 | 2024 | 01-08-2025 | 95.74% | 100% | 100% | 0% | 99.5% | 5.26% | 86.27% | 100% | 99.78% | 20% | 100% | 91.67% | 91 |
| 48289 | RS Ibu dan Anak Cicik | 12 | 2024 | 01-10-2025 | 80.79% | 91% | 100% | 100% | 77.3% | 4% | 49.12% | 100% | 98.9% | 0% | 100% | 100% | 0 |
| 48290 | RS Ibu dan Anak Citra Aguswar Medical Center | 12 | 2024 | 08-09-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 87.72% | 100% | 100% | 100% | 100 |
| 48291 | RS SUFINA AZIZ | 12 | 2024 | 01-08-2025 | 96.19% | 98% | 100% | 90.91% | 89.26% | 4% | 78.55% | 100% | 96.6% | 100% | 100% | 90.91% | 89 |
| 48292 | RS Islam Siti Rahmah | 12 | 2024 | 01-08-2025 | 83.16% | 97% | 100% | 100% | 71.39% | 6.37% | 44.6% | 100% | 89.27% | 88.89% | 100% | 100% | 0 |
| 48293 | RS Bhayangkara Tk. III Kota Pekanbaru | 12 | 2024 | 01-10-2025 | 100% | 100% | 91.43% | 100% | 90% | 0% | 76.67% | 100% | 98.42% | 100% | 100% | 80% | 80 |
| 48294 | RS Umum Ratu Mas | 12 | 2024 | 05-09-2025 | 91.88% | 94% | 85.71% | 98.63% | 95.5% | 1.03% | 89.84% | 95% | 96.84% | 88.24% | 95.45% | 85.71% | 80 |
| 48295 | RS Umum Daerah Dr Sadikin Kota Pariaman | 12 | 2024 | 01-10-2025 | 0% | 0% | 100% | 0% | 0% | 0% | 53.57% | 0% | 0% | 100% | 0% | 0% | 83.6 |
| 48296 | RS Umum Daerah Lubuk Basung | 12 | 2024 | 03-07-2025 | 82% | 91% | 100% | 0% | 88.6% | 4.72% | 92.62% | 100% | 85.61% | 100% | 98.7% | 88.89% | 0 |
| 48297 | RS Ibu Anak Norfa Husada | 12 | 2024 | 01-02-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 48298 | RS Umum Sri Ratu | 12 | 2024 | 01-10-2025 | 97.8% | 97% | 100% | 96% | 100% | 0% | 97.93% | 0% | 96.5% | 0% | 100% | 0% | 0 |
| 48299 | RS Umum Daerah Arifin Achmad | 12 | 2024 | 01-10-2025 | 95.93% | 99% | 100% | 0% | 77.74% | 0% | 89.08% | 100% | 95.2% | 95.45% | 100% | 100% | 84 |
| 48300 | RS Khusus Ibu dan Anak Haryanda | 12 | 2024 | 01-10-2025 | 93% | 100% | 100% | 100% | 90% | 0% | 93.33% | 100% | 91% | 100% | 100% | 100% | 97.8 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.