Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 48351 | RS Umum Pusat H. Adam Malik | 12 | 2024 | 01-10-2025 | 94.66% | 100% | 100% | 100% | 92% | 0% | 100% | 99.23% | 99.99% | 96.84% | 100% | 100% | 81.3 |
| 48352 | RS Umum Hermina Padang | 12 | 2024 | 01-08-2025 | 92.09% | 98% | 100% | 75% | 80.68% | 21.29% | 95.39% | 100% | 100% | 0% | 100% | 100% | 91.76 |
| 48353 | RS Umum Islam Ibnu Sina | 12 | 2024 | 01-03-2025 | 90.7% | 100% | 100% | 100% | 99.37% | 0.53% | 93.56% | 100% | 94.03% | 97.83% | 100% | 100% | 75 |
| 48354 | RS Umum Medicare Sorek | 12 | 2024 | 01-07-2025 | 95.56% | 100% | 100% | 100% | 93.33% | 0% | 90.94% | 100% | 96.05% | 87.8% | 100% | 100% | 79.99 |
| 48355 | RS Umum Daerah Kec.Mandau | 12 | 2024 | 01-08-2025 | 92% | 93% | 100% | 0% | 89.61% | 78.26% | 98.46% | 100% | 99.21% | 95% | 100% | 100% | 93.78 |
| 48356 | RS Umum Daerah Petala Bumi | 12 | 2024 | 01-07-2025 | 79% | 87% | 100% | 100% | 59.68% | 0% | 74.52% | 100% | 91.29% | 0% | 100% | 66.67% | 0 |
| 48357 | RS Umum Martha Friska Multatuli | 12 | 2024 | 01-10-2025 | 88.01% | 99% | 100% | 95.65% | 81.54% | 0.79% | 42.48% | 100% | 92.82% | 100% | 100% | 100% | 0 |
| 48358 | RS Jiwa Prof. Dr. Hasan Basri Saanin Datuk Tan Par | 12 | 2024 | 01-08-2025 | 97.77% | 100% | 100% | 0% | 94.61% | 0% | 100% | 100% | 100% | 66.44% | 100% | 100% | 97.76 |
| 48359 | RS Umum Daerah Padang Panjang | 12 | 2024 | 02-05-2026 | 78% | 50% | 60% | 80% | 66.67% | 5% | 83.33% | 40% | 100% | 25% | 40% | 52.17% | 75 |
| 48360 | OG Hospital | 12 | 2024 | 01-10-2025 | 97.78% | 99% | 100% | 96.77% | 0% | 0% | 93.84% | 100% | 97.81% | 0% | 100% | 0% | 80 |
| 48361 | RS Ibunda | 12 | 2024 | 01-09-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 48362 | RS Umum Inanta | 12 | 2024 | 01-08-2025 | 100% | 100% | 100% | 98.08% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 85 |
| 48363 | RS Kelas D Pasaman | 12 | 2024 | 01-01-1970 | 88.54% | 88% | 91.46% | 100% | 89.19% | 0% | 82.54% | 100% | 91.67% | 80.95% | 90.62% | 90% | 78.82 |
| 48364 | RS Umum Daerah Selasih Riau | 12 | 2024 | 01-09-2025 | 49.53% | 76% | 88.21% | 100% | 91.21% | 0% | 97.39% | 100% | 88.47% | 90.38% | 91.38% | 100% | 82.83 |
| 48365 | RS Umum Bunda Thamrin | 12 | 2024 | 01-09-2025 | 97.38% | 100% | 100% | 0% | 81.46% | 0.66% | 62.59% | 100% | 99.99% | 100% | 100% | 100% | 96.32 |
| 48366 | RS Khusus Mata SMEC | 12 | 2024 | 01-08-2025 | 98% | 100% | 100% | 0% | 98.16% | 0% | 100% | 100% | 97.21% | 100% | 100% | 100% | 99.5 |
| 48367 | RS Umum Permata Hati | 12 | 2024 | 01-08-2025 | 82% | 93% | 100% | 33.33% | 89.06% | 0.4% | 58.89% | 100% | 97.93% | 0% | 100% | 100% | 83.04 |
| 48368 | RS 3M Plus | 12 | 2024 | 01-10-2025 | 90% | 100% | 100% | 0% | 85.4% | 100% | 84.62% | 100% | 100% | 0% | 100% | 100% | 80 |
| 48369 | RS Khusus Bedah Ropanasuri | 12 | 2024 | 01-10-2025 | 87.72% | 100% | 100% | % | 89.24% | 3.97% | 42.01% | 100% | 60.67% | 75% | 100% | 100% | 0 |
| 48370 | RS Umum Tere Margareth | 12 | 2024 | 01-07-2025 | 97.11% | 98% | 100% | 100% | 96.71% | 0% | 98.62% | 100% | 94.2% | 93.85% | 100% | 0% | 0 |
| 48371 | RS Umum Daerah Tengku Sulung | 12 | 2024 | 01-10-2025 | 97.22% | 100% | 96.26% | 100% | 95.29% | 10% | 85.71% | 100% | 90.82% | 100% | 100% | 100% | 81.07 |
| 48372 | RS TNI Tk. IV 01.07.03 | 12 | 2024 | 01-09-2025 | 97.5% | 98% | 100% | 100% | 100% | 0% | 97.82% | 100% | 75.56% | 88.89% | 100% | 100% | 90.6 |
| 48373 | RS Umum Daerah Raja Musa | 12 | 2024 | 01-10-2025 | 77.88% | 77% | 82.9% | 100% | 53.85% | 0% | 100% | 100% | 46.67% | 63.89% | 45.12% | 66.67% | 80.1 |
| 48374 | RS Khusus Mata Padang Eye Center | 12 | 2024 | 01-08-2025 | 90.06% | 100% | 100% | % | 88.11% | 0.7% | 97.46% | 100% | 100% | 0% | 100% | 0% | 89.8 |
| 48375 | RS Umum Madani | 12 | 2024 | 01-01-1970 | 84.5% | 98% | 100% | 85.71% | 80.04% | 4.61% | 80.02% | 100% | 80.03% | 80.2% | 100% | 100% | 80.21 |
| 48376 | RS Umum Syafira | 12 | 2024 | 01-06-2025 | 81.6% | 83% | 100% | 33.33% | 95.92% | 5.88% | 70.58% | 100% | 99.68% | 100% | 100% | 100% | 0 |
| 48377 | RS Islam Ibnu Sina Panti Yarsi | 12 | 2024 | 01-10-2025 | 92.34% | 100% | 100% | 100% | 77% | 0% | 67.94% | 100% | 93.54% | 84.06% | 100% | 100% | 84 |
| 48378 | RS Umum Daerah Padang Sidempuan | 12 | 2024 | 01-09-2025 | 86.73% | 97% | 95.43% | 0% | 91.67% | 0% | 82.74% | 93.33% | 100% | 76.67% | 71.52% | 100% | 89.126 |
| 48379 | RS Umum Daerah Puri Husada Tembilahan | 12 | 2024 | 01-07-2025 | 100% | 100% | 100% | 15% | 57.08% | 7.59% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 48380 | RS Umum Murni Teguh Memorial Hospital | 12 | 2024 | 01-10-2025 | 90.54% | 100% | 100% | 100% | 78.99% | 1.57% | 49.11% | 100% | 99.9% | 86.96% | 100% | 100% | 77.42 |
| 48381 | RS Umum Ibnu Sina Padang Panjang | 12 | 2024 | 01-11-2025 | 89.72% | 100% | 100% | 0% | 83.33% | 0% | 97.14% | 100% | 79.32% | 100% | 100% | 100% | 81.1 |
| 48382 | RS Umum Daerah Dr. RM. Pratomo Bagansiapiapi | 12 | 2024 | 01-09-2025 | 84.29% | 91% | 96.99% | 60% | 60% | 1.6% | 90.36% | 100% | 100% | 83.83% | 100% | 50% | 81.28 |
| 48383 | RS Ibu dan Anak Permata Bunda Solok | 12 | 2024 | 08-08-2025 | 91% | 98% | 100% | 100% | 65.09% | 1.87% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 48384 | RS Umum Daerah Sungai Dareh | 12 | 2024 | 01-09-2025 | 79.91% | 78% | 99.56% | 25% | 50.86% | 0% | 93.77% | 100% | 96.99% | 0% | 63.33% | 0% | 76 |
| 48385 | RS Columbia Asia Medan | 12 | 2024 | - | 99.48% | 100% | 100% | 0% | 73.28% | 0% | 60.7% | 100% | 0% | 100% | 99.28% | 100% | 99.84 |
| 48386 | RS Umum Daerah Tengku Rafi'an Siak Sri Indrapura | 12 | 2024 | 01-09-2025 | 85% | 94% | 100% | 100% | 60.81% | 1.14% | 88.59% | 100% | 99.8% | 89.45% | 100% | 100% | 0 |
| 48387 | RS Umum Semen Padang Hospital | 12 | 2024 | 01-01-1970 | 87.65% | 100% | 100% | 100% | 41.59% | 17.4% | 32.25% | 100% | 82.61% | 0% | 100% | 100% | 85.3 |
| 48388 | RS Umum Efarina | 12 | 2024 | 01-06-2025 | 87.5% | 81% | 81.82% | 100% | 80% | 1% | 88% | 100% | 99.94% | 100% | 95% | 80% | 80 |
| 48389 | RS Khusus Gigi dan Mulut Univ. Sumatera Utara | 12 | 2024 | 01-09-2025 | 95% | 96% | 100% | 0% | 68.81% | 0% | 0% | 0% | 100% | 0% | 0% | 75.86% | 88 |
| 48390 | RS Umum Daerah Prof. Dr. M.A. Hanafiah | 12 | 2024 | 01-08-2025 | 87.34% | 85% | 97.86% | 100% | 41.56% | 22.12% | 100% | 100% | 92.46% | 100% | 99.82% | 100% | 0 |
| 48391 | RS Umum Bethesda Gunungsitoli | 12 | 2024 | 01-09-2025 | 95.65% | 100% | 100% | 100% | 91.36% | 1.67% | 79.88% | 100% | 100% | 81.17% | 100% | 100% | 100 |
| 48392 | RS Umum Daerah Kota Solok | 12 | 2024 | 01-01-1970 | 75% | 95% | 98.05% | % | 61.73% | % | 100% | 0% | 100% | 100% | 100% | 0% | 79.31 |
| 48393 | RS Umum Muhammadiyah Sumatera Utara | 12 | 2024 | 01-10-2025 | 89.05% | 94% | 100% | 92.59% | 95.16% | 3.66% | 97.21% | 100% | 99.83% | 85.71% | 100% | 100% | 87 |
| 48394 | RS Umum Amalia Medika | 12 | 2024 | 01-10-2025 | 86.5% | 100% | 85.71% | 70.59% | 74.52% | 1.16% | 89.37% | 100% | 100% | 53.33% | 100% | 100% | 95 |
| 48395 | RS Umum Indah | 12 | 2024 | 01-06-2025 | 99.75% | 100% | 100% | 100% | 95.45% | 0% | 100% | 100% | 94.59% | 100% | 100% | 100% | 0 |
| 48396 | RS Umum Daerah Palmatak | 12 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 4% | 90% | 100% | 100% | 85% | 100% | 87.5% | 80 |
| 48397 | RS Umum Daerah Tulang Bawang Barat | 12 | 2024 | 01-08-2025 | 100% | 100% | 100% | 0% | 84.57% | 100% | 82.04% | 100% | 87.8% | 100% | 100% | 0% | 88.79 |
| 48398 | RS Umum Bumi Waras | 12 | 2024 | 01-08-2025 | 85% | 99% | 100% | 50% | 96% | 0% | 84.8% | 100% | 96.55% | 63.24% | 99.28% | 72% | 98.74 |
| 48399 | RS Umum Santa Elisabeth Batam | 12 | 2024 | 01-08-2025 | 91.3% | 99% | 100% | 100% | 82.53% | 0.58% | 98.2% | 100% | 97.5% | 65% | 100% | 0% | 80.22 |
| 48400 | RS Umum Handayani | 12 | 2024 | 01-04-2025 | 89% | 93% | 97.66% | 0% | 86.72% | 0% | 89.84% | 100% | 96.77% | 87.5% | 100% | 100% | 93 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.