Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 48451 | RS Umum Mitra Husada | 12 | 2024 | 01-10-2025 | 63.64% | 98% | 98.62% | 60.71% | 58% | 35.08% | 97.79% | 100% | 84.84% | 57.89% | 99.23% | 100% | 90 |
| 48452 | RS Umum Jakarta | 12 | 2024 | 01-07-2025 | 94.09% | 96% | 96.22% | 0% | 96.09% | 1.52% | 80.13% | 100% | 97.97% | 100% | 100% | 100% | 79.11 |
| 48453 | RS Umum Daerah Sejiran Setason | 12 | 2024 | 01-07-2025 | 91% | 83% | 100% | 100% | 100% | 100% | 100% | 100% | 97.27% | 0% | 100% | 0% | 100 |
| 48454 | RS Umum Daerah May Jen HM Ryacudu | 12 | 2024 | 01-08-2025 | 85.43% | 100% | 100% | 0% | 80.04% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 48455 | RS Umum Setia Mitra | 12 | 2024 | 01-10-2025 | 97.14% | 100% | 100% | 100% | 89.09% | 0% | 82.5% | 100% | 91.71% | 86.67% | 100% | 100% | 85 |
| 48456 | RS Umum Daerah Natuna | 12 | 2024 | 01-06-2025 | 89.92% | 94% | 94.89% | 100% | 66.67% | 0% | 96.17% | 100% | 95% | 100% | 69.85% | 100% | 93.76 |
| 48457 | RS Umum Daerah Drs. H. Abu Hanifah | 12 | 2024 | 01-10-2025 | 74% | 86% | 100% | 100% | 93% | 0% | 100% | 100% | 100% | 84% | 100% | 100% | 87.82 |
| 48458 | RS Khusus Mata Permana Sari | 12 | 2024 | 01-06-2025 | 96.3% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | 99 |
| 48459 | RS Natar Medika | 12 | 2024 | 01-09-2025 | 91.4% | 99% | 100% | 66.67% | 87.32% | 0% | 93.75% | 100% | 99.47% | 100% | 100% | 100% | 82.5 |
| 48460 | RS Ibu dan Anak Mawar | 12 | 2024 | - | 100% | 100% | 100% | 100% | 82.35% | 0% | 82.5% | 100% | 90.57% | 100% | 100% | 100% | 100 |
| 48461 | RS Umum Daerah KH. Muhammad Thohir KRUI | 12 | 2024 | 01-10-2025 | 90% | 100% | 100% | % | 82.29% | % | 100% | 100% | 89.8% | 100% | 100% | 100% | |
| 48462 | RS Khusus Kanker MRCCC Siloam Semanggi | 12 | 2024 | 01-07-2025 | 88.05% | 99% | 100% | 0% | 59.82% | 2.99% | 47.9% | 100% | 100% | 73.91% | 100% | 93% | 97 |
| 48463 | RS Jiwa Dharmawangsa | 12 | 2024 | 01-10-2025 | 91.69% | 100% | 100% | 0% | 70.83% | 0% | 100% | 0% | 97.54% | 66.67% | 100% | 50% | 70 |
| 48464 | RS Khusus Ibu dan Anak Brawijaya | 12 | 2024 | 01-09-2025 | 85% | 97% | 100% | 100% | 97.85% | 1.35% | 67.3% | 100% | 99.87% | 80% | 100% | 100% | 99 |
| 48465 | RS Artha Bunda | 12 | 2024 | 12-11-2024 | 90% | 100% | 100% | 95% | 95% | 5% | 92.5% | 100% | 100% | 89.5% | 100% | 100% | 76.8 |
| 48466 | RS Umum Imanuel Way Halim | 12 | 2024 | 01-01-1970 | 88.38% | 100% | 99.27% | 100% | 76.04% | 6.86% | 66.08% | 100% | 96.71% | 60.74% | 98.88% | 100% | 0 |
| 48467 | RS Umum Bhakti Timah | 12 | 2024 | 01-08-2025 | 99.26% | 100% | 100% | 85.71% | 87.1% | 0% | 92.45% | 100% | 92.49% | 84% | 100% | 100% | 89.2 |
| 48468 | RS Umum Daerah Demang Sepulau Raya | 12 | 2024 | 01-10-2025 | 100% | 100% | 100% | 0% | 63.38% | 0% | 99.58% | 100% | 92.07% | 100% | 100% | 60% | 87.32 |
| 48469 | RS Pratama Bangka Tengah | 12 | 2024 | 01-07-2025 | 82.13% | 76% | 100% | 0% | 98.11% | 0% | 96.77% | 100% | 90.21% | 100% | 100% | 100% | 0 |
| 48470 | RS Umum Wisma Rini Pringsewu | 12 | 2024 | 01-07-2025 | 90.05% | 89% | 86.75% | 100% | 61.5% | 0% | 80.08% | 100% | 87.5% | 85.71% | 88.67% | 100% | 0 |
| 48471 | RS Bhayangkara Polda Kep. Bangka Belitung | 12 | 2024 | 01-04-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 375 |
| 48472 | RS Jiwa Daerah Provinsi Lampung | 12 | 2024 | 01-01-1970 | 88.89% | 83% | 99% | 0% | 85% | 0% | 90% | 96% | 94% | 87.5% | 90% | 100% | 89 |
| 48473 | RS Umum Jakarta Medical Center (JMC) | 12 | 2024 | 01-08-2025 | 90% | 90% | 95.31% | 13.33% | 93.75% | 0.35% | 90.62% | 93.75% | 96.86% | 87.63% | 90.62% | 100% | 128 |
| 48474 | RS Ibu Anak Puti Bungsu | 12 | 2024 | 01-08-2025 | 99.55% | 99% | 94.59% | 100% | 96.78% | 0% | 94.78% | 100% | 100% | 100% | 100% | 100% | 95.54 |
| 48475 | RS Umum Daerah Kab. Bangka Selatan | 12 | 2024 | 01-10-2025 | 94.41% | 97% | 100% | 100% | 80.22% | 0% | 92.7% | 100% | 91.32% | 81.82% | 100% | 100% | 88.34 |
| 48476 | RS Siloam Bangka | 12 | 2024 | 01-09-2025 | 96.39% | 100% | 100% | 100% | 48% | 0.62% | 81.13% | 100% | 100% | 63.83% | 100% | 96.97% | 0 |
| 48477 | RS Ibu dan Anak Santa Anna | 12 | 2024 | 01-08-2025 | 85.71% | 97% | 100% | 50% | 82.38% | 0% | 45.05% | 0% | 53.63% | 73.48% | 100% | 100% | 0 |
| 48478 | RS Umum Gandaria | 12 | 2024 | 02-07-2025 | 70% | 67% | 80% | 0% | 81.82% | 0% | 0% | 100% | 100% | 0% | 0% | 86.67% | 360 |
| 48479 | RS Ibu dan Anak Asih Kota Metro | 12 | 2024 | 01-09-2025 | 94% | 100% | 100% | 100% | 89.78% | 0% | 100% | 100% | 94.27% | 100% | 100% | 100% | 88 |
| 48480 | RS Umum Mutiara Bunda | 12 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0.5% | 100% | 100% | 100% | 100% | 100% | 100% | 98 |
| 48481 | RS Umum Soedarsono Darmosoewito | 12 | 2024 | 01-10-2025 | 100% | 100% | 100% | 0% | 86.31% | 0% | 65.68% | 100% | 96.4% | 100% | 100% | 0% | |
| 48482 | RS Ibu dan Anak Kasih Sayang Ibu | 12 | 2024 | 01-04-2025 | 94.04% | 100% | 100% | 100% | 95.64% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 80 |
| 48483 | RS Azizah | 12 | 2024 | 01-10-2025 | 88% | 89% | 99.82% | 100% | 87.34% | 0% | 86.62% | 100% | 94.97% | 98.13% | 100% | 100% | 81.49 |
| 48484 | RS Bedah Siloam Asri | 12 | 2024 | 01-09-2025 | 91.81% | 100% | 100% | 0% | 63.68% | 5.94% | 65.75% | 100% | 99.72% | 85.71% | 100% | 100% | 97.23 |
| 48485 | RS Ibu dan Anak Bunda | 12 | 2024 | 01-10-2025 | 92.69% | 100% | 100% | 63.16% | 89.63% | 26.32% | 97.8% | 100% | 97.2% | 94.2% | 100% | 100% | 96 |
| 48486 | RS Umum Surya Asih | 12 | 2024 | 01-06-2025 | 97% | 96% | 100% | 100% | 87.11% | 0% | 92.31% | 100% | 91% | 88.55% | 100% | 100% | 0 |
| 48487 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 12 | 2024 | 01-07-2025 | 100% | 100% | 100% | % | 96.37% | % | 70.45% | 100% | 99.05% | 100% | 100% | 0% | 80 |
| 48488 | RS Umum Daerah Sumbersari Bantul | 12 | 2024 | 01-01-1970 | 77% | 79% | 100% | 0% | 98.44% | 0% | 100% | 100% | 99.43% | 100% | 100% | 0% | 84.43 |
| 48489 | RS Umum Daerah Menggala Tulang Bawang | 12 | 2024 | 01-10-2025 | 85% | 82% | 100% | 0% | 87.7% | 5.88% | 98.13% | 100% | 84.76% | 87.5% | 93.75% | 100% | 85 |
| 48490 | RS Umum Camatha Sahidya | 12 | 2024 | 01-10-2025 | 89% | 94% | 100% | 100% | 93.34% | 0% | 80.11% | 100% | 100% | 82.35% | 100% | 100% | 0 |
| 48491 | RS Santa Elisabeth Sei Lekop | 12 | 2024 | 12-12-2024 | 99.5% | 97% | 100% | 83.8% | 79.18% | 2.7% | 78.47% | 96.62% | 84.75% | 77.55% | 100% | 88.89% | 0 |
| 48492 | RS Panti Secanti | 12 | 2024 | 01-10-2025 | 96% | 96% | 96.83% | 100% | 93.06% | 0% | 58.4% | 100% | 92.79% | 100% | 100% | 100% | 88 |
| 48493 | RS Ibu dan Anak Puri Betik Hati | 12 | 2024 | 01-05-2025 | 95.86% | 94% | 99.65% | 100% | 80.03% | 0% | 85.28% | 100% | 87.58% | 100% | 100% | 100% | 97.97 |
| 48494 | RS Umum Daerah Depati Bahrin | 12 | 2024 | 01-07-2025 | 90.7% | 100% | 100% | 100% | 80% | 0% | 94.68% | 100% | 100% | 84.44% | 100% | 100% | 0 |
| 48495 | RS Umum Haji Kamino | 12 | 2024 | 01-06-2025 | 93.51% | 100% | 100% | 100% | 94.88% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 90.94 |
| 48496 | RS Ibu dan Anak Griya Medika Batam | 12 | 2024 | 01-01-1970 | 89.52% | 100% | 100% | 86.67% | 81.54% | 4.55% | 88.51% | 100% | 88.7% | 80.77% | 100% | 100% | 92.1 |
| 48497 | RS Orthopedi Siaga Raya | 12 | 2024 | 01-07-2025 | 91.05% | 98% | 100% | % | 95.67% | 4.44% | 66.35% | 100% | 97.65% | 90% | 100% | 100% | 87 |
| 48498 | RS Ibu dan Anak Harapan Bunda | 12 | 2024 | 01-09-2025 | 91% | 100% | 100% | 83.33% | 98.9% | 2.7% | 97.53% | 100% | 100% | 100% | 100% | 100% | 86.31 |
| 48499 | RS Ibu dan Anak Frisdhy Angel | 12 | 2024 | 01-08-2025 | 93.5% | 100% | 100% | 100% | 74.42% | 0% | 90.14% | 100% | 100% | 100% | 100% | 0% | 95 |
| 48500 | RS Budi Medika | 12 | 2024 | 01-01-1970 | 86% | 94% | 100% | 0% | 79% | 1.75% | 93% | 100% | 99.12% | 81% | 99.17% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.