Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 48501 | RS Siti Khodijah | 12 | 2024 | 01-10-2025 | 86% | 100% | 100% | 66.67% | 79.17% | 5.26% | 87.67% | 100% | 86.22% | 80% | 100% | 100% | 76.01 |
| 48502 | Rumkital dr. Midiyato Suratani | 12 | 2024 | 01-03-2025 | 95% | 95% | 100% | 100% | 95.15% | 2.22% | 93.1% | 100% | 5.34% | 80% | 100% | 100% | 89 |
| 48503 | RS Hermina Lampung | 12 | 2024 | 01-07-2025 | 93.01% | 95% | 100% | 85% | 85.55% | 7.75% | 86.72% | 100% | 97.66% | 85.19% | 98.39% | 100% | 86.73 |
| 48504 | RS Khusus Bedah THT Yayasan Yurino | 12 | 2024 | 01-07-2025 | 100% | 100% | 100% | 0% | 83.33% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 76 |
| 48505 | RS Umum Mitra Mulia Husada | 12 | 2024 | 01-04-2025 | 87% | 96% | 100% | 100% | 86% | 3.5% | 78% | 100% | 82% | 84% | 100% | 100% | 0 |
| 48506 | RS Umum Daerah Ahmad Yani Metro | 12 | 2024 | 01-10-2025 | 98.01% | 95% | 99.93% | 0% | 70.77% | 0% | 96.4% | 99.6% | 97.14% | 100% | 100% | 100% | 0 |
| 48507 | RS Umum Daerah Tarempa | 12 | 2024 | 01-10-2025 | 85% | 73% | 100% | 100% | 100% | 0% | 100% | 83.33% | 100% | 100% | 67.39% | 100% | 0 |
| 48508 | RS Umum MMC | 12 | 2024 | 01-08-2025 | 94% | 100% | 100% | 0% | 98.31% | 3.74% | 91.07% | 61.04% | 99.97% | 50% | 100% | 100% | 86 |
| 48509 | RS Umum Daerah Kota Tanjung Pinang | 12 | 2024 | 01-01-1970 | 87.2% | 99% | 100% | 0% | 84.59% | 0% | 83.96% | 100% | 100% | 100% | 100% | 100% | 0 |
| 48510 | RS Umum Daerah Dr H Abdul Moeloek | 12 | 2024 | 01-09-2025 | 88.62% | 96% | 68.27% | 33.33% | 17.05% | 4.94% | 48.19% | 100% | 99.83% | 97.92% | 65.23% | 100% | 80.04 |
| 48511 | RS Ibu dan Anak Mutiara Hati | 12 | 2024 | - | 100% | 100% | 100% | 71.88% | 100% | 0% | 95.83% | 100% | 100% | 62.5% | 100% | 0% | 240 |
| 48512 | RS Umum Muhammadiyah Metro | 12 | 2024 | 01-10-2025 | 99.67% | 100% | 100% | 0% | 99.29% | 0% | 77.53% | 92.48% | 91.13% | 94.59% | 100% | 100% | 88.39 |
| 48513 | RS Ibu dan Anak Bunda Asy Syifa | 12 | 2024 | 01-09-2025 | 95.38% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 91.76% | 100% | 100% | 100% | 0 |
| 48514 | RS Umum Prikasih | 12 | 2024 | 01-06-2025 | 91.05% | 100% | 100% | 0% | 46.08% | 15.97% | 76.26% | 100% | 97.66% | 93.75% | 99.84% | 100% | 75.3 |
| 48515 | RS Ibu dan Anak Anugerah Medical Center Metro | 12 | 2024 | 01-09-2025 | 95.5% | 100% | 100% | 100% | 83.64% | 0% | 98.06% | 100% | 99.7% | 100% | 100% | 100% | 80.3 |
| 48516 | RS Umum Penawar Medika | 12 | 2024 | 01-07-2025 | 86.5% | 91% | 95.31% | 0% | 95.31% | 2.5% | 96.88% | 100% | 97.66% | 98.44% | 93.75% | 100% | 0 |
| 48517 | RS Bhayangkara Batam Polda Kepri | 12 | 2024 | 01-04-2025 | 96.53% | 100% | 100% | 100% | 95.45% | 2.44% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 48518 | RS Umum Daerah Embung Fatimah Kota Batam | 12 | 2024 | 01-06-2025 | 63.41% | 71% | 100% | 0% | 79.55% | 4.21% | 89.27% | 100% | 85.59% | 0% | 100% | 100% | 82 |
| 48519 | RS Bhayangkara Jitra Kota Bengkulu | 12 | 2024 | 01-06-2025 | 85% | 93% | 100% | 100% | 58.76% | 0% | 54.02% | 100% | 100% | 100% | 100% | 0% | 86.05 |
| 48520 | RS Airan Raya | 12 | 2024 | 01-06-2025 | 92% | 98% | 100% | 0% | 80.43% | 2.42% | 72.02% | 100% | 90.5% | 91.51% | 99.71% | 100% | 88.32 |
| 48521 | RS Umum Yukum Medical Centre | 12 | 2024 | 01-10-2025 | 97.94% | 99% | 99.72% | 100% | 100% | 0% | 95.83% | 100% | 100% | 95.74% | 99.38% | 90.91% | 89.12 |
| 48522 | RS Umum Awal Bros Batam | 12 | 2024 | 01-10-2025 | 85.89% | 100% | 100% | 100% | 90% | 6.96% | 85.76% | 100% | 99.24% | 100% | 92.24% | 100% | 95 |
| 48523 | RS Belleza Kedaton Bandar Lampung | 12 | 2024 | 01-06-2025 | 100% | 100% | 81.09% | 100% | 80.07% | 0.98% | 91.79% | 100% | 84.84% | 77.61% | 96.55% | 78.31% | 0 |
| 48524 | RS Ibu dan Anak Mutiara Putri | 12 | 2024 | 01-09-2025 | 93.84% | 96% | 100% | 100% | 98.86% | 0% | 87.37% | 0% | 96.14% | 100% | 100% | 100% | 87.5 |
| 48525 | RS Bakti Timah Sungailiat | 12 | 2024 | 01-07-2025 | 98.3% | 100% | 100% | 0% | 75% | 0% | 95.59% | 0% | 100% | 100% | 100% | 0% | 0 |
| 48526 | RSUP Fatmawati | 12 | 2024 | 01-10-2025 | 78.98% | 88% | 100% | 100% | 60.35% | 1.9% | 81.51% | 100% | 91.89% | 100% | 99.73% | 100% | 83.3 |
| 48527 | RS Tk. IV Bengkulu | 12 | 2024 | 01-07-2025 | 100% | 100% | 100% | 0% | 96.79% | 0% | 92.15% | 100% | 100% | 100% | 100% | 100% | 90 |
| 48528 | RS Umum Pertamina-Bintang Amin Lampung | 12 | 2024 | 01-09-2025 | 83% | 86% | 98.03% | 100% | 88.09% | 1.66% | 82.84% | 100% | 93.97% | 82.86% | 96.09% | 100% | 89 |
| 48529 | RS Umum Graha Hermine | 12 | 2024 | 01-06-2025 | 90% | 100% | 100% | 95% | 88.22% | 0% | 86.18% | 100% | 93.68% | 88.89% | 100% | 88.89% | 95.1 |
| 48530 | RS Bhayangkara Polda Lampung | 12 | 2024 | 01-07-2026 | 99% | 100% | 97.37% | 100% | 100% | 0% | 72.97% | 100% | 97.96% | 98.95% | 97.37% | 100% | 85 |
| 48531 | RS Umum Daerah Zainal Abidin Pagar Alam | 12 | 2024 | 01-02-2025 | 91.59% | 100% | 100% | 100% | 86.15% | 0% | 100% | 100% | 91.82% | 100% | 100% | 100% | 80 |
| 48532 | RS Umum Pondok Indah | 12 | 2024 | 01-09-2025 | 98.94% | 100% | 100% | 100% | 84.72% | 4.64% | 83.47% | 100% | 0% | 94.44% | 100% | 91.1% | 99.6 |
| 48533 | RS Umum Aka Medika Sribhawono | 12 | 2024 | - | 98.5% | 100% | 100% | 100% | 79% | 0% | 79.5% | 100% | 92.03% | 68.75% | 100% | 100% | 77.1 |
| 48534 | RS Badan Pengusahaan Batam | 12 | 2024 | 01-08-2025 | 87.07% | 100% | 100% | 100% | 89.14% | 0% | 95.85% | 100% | 89.98% | 95.24% | 100% | 100% | 92.5 |
| 48535 | RS Umum Agung | 12 | 2024 | 01-07-2025 | 80.3% | 93% | 86.38% | 0% | 79.02% | 1.53% | 87.03% | 100% | 85.2% | 81.91% | 95.85% | 100% | 92.6 |
| 48536 | RS Medika Insani | 12 | 2024 | 01-06-2025 | 96.23% | 94% | 100% | 100% | 73.06% | 0% | 21.44% | 100% | 96.79% | 100% | 100% | 100% | 87 |
| 48537 | RS Umum Daerah Dr. (HC) Ir. Soekarno | 12 | 2024 | 01-10-2025 | 71.74% | 91% | 0% | 0% | 83.39% | 2.03% | 85.56% | 100% | 86.82% | 0% | 98.59% | 0% | 0 |
| 48538 | RS Umum Daerah Kepulauan Seribu | 12 | 2024 | 01-01-1970 | 94.5% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 98.64% | 100% | 100% | 100% | 84.6 |
| 48539 | RS Umum Daerah DR. Eko Maulana Ali | 12 | 2024 | 01-07-2025 | 98.5% | 97% | 0% | 0% | 97% | 5.56% | 98% | 100% | 100% | 63% | 98% | 0% | 0 |
| 48540 | RS Umum Medistra | 12 | 2024 | 01-10-2025 | 89.5% | 100% | 100% | 0% | 85.42% | 9.43% | 41.22% | 97.5% | 92.89% | 100% | 100% | 100% | 93.99 |
| 48541 | RS Umum Daerah Batin Mangunang | 12 | 2024 | 01-10-2025 | 85% | 100% | 100% | 100% | 93.71% | 0% | 85% | 100% | 88.77% | 100% | 100% | 0% | 81.29 |
| 48542 | RS Umum Graha Husada | 12 | 2024 | 01-07-2025 | 94% | 98% | 100% | 100% | 88.89% | 0% | 100% | 100% | 99.94% | 91.67% | 100% | 100% | 90 |
| 48543 | RS Umum Harapan Bunda Batam | 12 | 2024 | 01-06-2025 | 94.85% | 100% | 100% | 100% | 96.03% | 100% | 67.1% | 98.7% | 84.71% | 80% | 100% | 100% | 0 |
| 48544 | RS Umum Daerah Bandar Negara Husada | 12 | 2024 | 01-09-2025 | 98.82% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 97.01% | 0% | 100% | 0% | 88.88 |
| 48545 | RS Umum Santa Elisabeth Batam Kota | 12 | 2024 | 01-10-2025 | 89.53% | 99% | 100% | 100% | 93.56% | 100% | 95.72% | 100% | 99.84% | 82.76% | 100% | 100% | 88.1 |
| 48546 | RS Umum Daerah Sjafrie Rachman Puding Besar | 12 | 2024 | 01-04-2025 | 97.2% | 100% | 100% | 0% | 94.94% | 0% | 100% | 100% | 95.55% | 95.24% | 100% | 100% | 0 |
| 48547 | RS Umum Permata Hati | 12 | 2024 | 01-01-1970 | 96.89% | 98% | 98.62% | 98.4% | 78.32% | 1.6% | 100% | 100% | 100% | 100% | 96.89% | 100% | 96 |
| 48548 | RS Permata Keluarga Karawang | 12 | 2024 | 01-10-2025 | 89.5% | 97% | 100% | 100% | 93.12% | 0% | 90.86% | 100% | 95.41% | 63.4% | 100% | 100% | 86.16 |
| 48549 | RS EMC Cibitung | 12 | 2024 | 01-10-2025 | 85.37% | 100% | 100% | % | 0% | 61.55% | 81.18% | 100% | 93.32% | 0% | 0% | 100% | 85.04 |
| 48550 | RS Primaya Karawang | 12 | 2024 | 01-09-2025 | 91.64% | 99% | 100% | 100% | 98.71% | 0.35% | 95.07% | 100% | 95.64% | 90.91% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.