Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 48551 | RS Umum Kartika Kasih | 12 | 2024 | 01-06-2025 | 88.5% | 97% | 97% | 4.55% | 76.75% | 8.04% | 67.5% | 100% | 96.77% | 80% | 100% | 66.67% | 89 |
| 48552 | RS Umum Izza | 12 | 2024 | 01-10-2025 | 91.5% | 97% | 98.02% | 73.08% | 53.53% | 4.08% | 58.74% | 99.66% | 92.79% | 88.68% | 100% | 100% | 96 |
| 48553 | RS Hermina Karawang | 12 | 2024 | 01-07-2025 | 93.88% | 100% | 100% | 100% | 86.39% | 1.79% | 85.81% | 100% | 98.08% | 87% | 100% | 100% | 98 |
| 48554 | RS Umum Daerah Cililin | 12 | 2024 | 01-09-2025 | 88.94% | 85% | 100% | 96% | 68.35% | 0% | 85.61% | 100% | 97.96% | 60% | 85.92% | 100% | 87.09 |
| 48555 | RS Hermina Metland Cibitung | 12 | 2024 | 01-08-2025 | 90.65% | 100% | 100% | 100% | 98.16% | 1.23% | 95.36% | 100% | 100% | 97.02% | 100% | 100% | 89.62 |
| 48556 | RS Cenka | 12 | 2024 | 01-01-1970 | 94% | 100% | 100% | 0% | 80% | 0% | 86% | 100% | 97.85% | 86% | 100% | 80% | 86 |
| 48557 | RS Umum Bhakti Husada | 12 | 2024 | 01-10-2025 | 86.23% | 99% | 100% | 83.54% | 99.55% | 4.95% | 100% | 100% | 97.04% | 86.15% | 100% | 100% | 4413 |
| 48558 | RS Umum Assyifa Sukabumi | 12 | 2024 | 01-10-2025 | 98.5% | 100% | 100% | 100% | 93.11% | 2.34% | 94.08% | 100% | 99.98% | 90% | 96% | 100% | 94 |
| 48559 | RS Umum Karya Medika | 12 | 2024 | 01-10-2025 | 88.89% | 87% | 100% | 100% | 87.1% | 3.23% | 79.35% | 100% | 100% | 84% | 100% | 100% | 80 |
| 48560 | RS Umum Permata Keluarga Jababeka | 12 | 2024 | 01-10-2025 | 96.5% | 100% | 100% | 0% | 84.86% | 0% | 86.41% | 100% | 100% | 81.48% | 100% | 100% | 95 |
| 48561 | RS Eka Bekasi | 12 | 2024 | 01-07-2025 | 89.56% | 98% | 100% | 100% | 73.96% | 2.26% | 85.25% | 100% | 100% | 93.1% | 100% | 100% | 92.5 |
| 48562 | RS Umum Bhayangkara Setukpa Lemdikpol | 12 | 2024 | 01-06-2025 | 95% | 93% | 99% | 100% | 94.44% | 1.96% | 80.83% | 100% | 92.31% | 80% | 100% | 87.5% | 82 |
| 48563 | RS Umum Daerah Lembang | 12 | 2024 | 01-10-2025 | 91.59% | 97% | 100% | 100% | 84.85% | 2.82% | 95.1% | 100% | 89.82% | 75% | 100% | 100% | 89.13 |
| 48564 | RS Umum Annisa | 12 | 2024 | 01-07-2025 | 86.58% | 100% | 100% | 75% | 72.66% | 3.16% | 61.45% | 100% | 94.49% | 87.3% | 100% | 100% | 96.6 |
| 48565 | Siloam Hospitals Lippo Cikarang | 12 | 2024 | 01-10-2025 | 92.52% | 100% | 100% | 80% | 79.84% | 6.05% | 65.31% | 100% | 96.79% | 92.31% | 100% | 100% | 0 |
| 48566 | RS Umum Daerah Cabangbungin | 12 | 2024 | 01-09-2025 | 87.54% | 93% | 100% | 100% | 34.46% | 0% | 97.64% | 100% | 86.96% | 0% | 100% | 100% | 90 |
| 48567 | RS Umum Citra Sari Husada | 12 | 2024 | 01-10-2025 | 84.91% | 86% | 100% | 100% | 79.69% | 2.82% | 84.52% | 100% | 100% | 81.55% | 100% | 100% | 87.72 |
| 48568 | RS Umum Immanuel Bandung | 12 | 2024 | 01-09-2025 | 86.05% | 100% | 100% | % | 97.45% | 0.99% | 46.16% | 100% | 90.23% | 50% | 100% | 100% | 83.49 |
| 48569 | RS Umum Lira Medika | 12 | 2024 | 01-09-2025 | 98.9% | 100% | 100% | 100% | 86.46% | 0.79% | 85.83% | 98.61% | 100% | 85.16% | 100% | 100% | 98.48 |
| 48570 | RS Umum Fikri Medika | 12 | 2024 | 01-06-2025 | 99.97% | 99% | 99.79% | 0% | 94% | 0% | 71.54% | 100% | 83.25% | 0% | 100% | 100% | 84.4 |
| 48571 | RS Mitra Keluarga Pratama | 12 | 2024 | 01-08-2025 | 97.68% | 100% | 100% | 100% | 93.11% | 4.59% | 72.71% | 100% | 98.42% | 100% | 100% | 87.5% | 82.03 |
| 48572 | RS Ibu dan Anak Nurul Annisa | 12 | 2024 | 01-09-2025 | 99% | 100% | 100% | % | 98.5% | 100% | 88.89% | 55.56% | 93.33% | 98.5% | 88.89% | 80% | 90 |
| 48573 | RSAU dr. M. Salamun | 12 | 2024 | - | 94.12% | 93% | 100% | 0% | 92.51% | 0% | 89.77% | 0% | 99.3% | 96.31% | 0% | 0% | 92.99 |
| 48574 | RS Umum Puri Asih | 12 | 2024 | 01-10-2025 | 100% | 100% | 94.36% | 100% | 99.59% | 0% | 85.35% | 83.78% | 83.3% | 92.31% | 100% | 100% | 87 |
| 48575 | RS Permata Bunda | 12 | 2024 | 01-04-2025 | 100% | 100% | 100% | 0% | 93.04% | 0% | 100% | 100% | 70.77% | 100% | 100% | 100% | 228 |
| 48576 | RS Umum Helsa | 12 | 2024 | 01-08-2025 | 80.14% | 97% | 97.73% | 80% | 90.59% | 6.48% | 83.06% | 100% | 100% | 78.12% | 95.4% | 100% | 0 |
| 48577 | RS Khusus Paru Kabupaten Karawang | 12 | 2024 | 01-06-2025 | 88.5% | 100% | 100% | 100% | 95.42% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 96.27 |
| 48578 | RSU Bhayangkara Tk. II Sartika Asih | 12 | 2024 | 01-10-2025 | 87.57% | 100% | 100% | 100% | 50.8% | 0.77% | 95.53% | 100% | 99.47% | 0% | 100% | 100% | 0 |
| 48579 | RS Umum Amanda Mitra Keluarga | 12 | 2024 | 01-06-2025 | 84.46% | 90% | 99.52% | 100% | 28.99% | 2.16% | 81.82% | 100% | 100% | 89.29% | 89.84% | 100% | 0 |
| 48580 | RS Ibu dan Anak Aisyah Qurrataain | 12 | 2024 | 01-01-2025 | 75% | 50% | 90% | 75% | 50% | 50% | 50% | 50% | 75% | 0% | 25% | 50% | 200 |
| 48581 | RS San Medical Center | 12 | 2024 | 01-03-2025 | 99% | 99% | 99% | 100% | 86.67% | 0% | 89.09% | 100% | 99.99% | 100% | 100% | 100% | 0 |
| 48582 | RS Umum Santo Yusup | 12 | 2024 | 01-10-2025 | 77.56% | 79% | 95.61% | 0% | 83% | 0% | 70.08% | 100% | 97.15% | 78.26% | 100% | 0% | 93.3 |
| 48583 | RS Umum Rosela | 12 | 2024 | 01-10-2024 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 85 |
| 48584 | RS Mitra Keluarga Deltamas | 12 | 2024 | 01-08-2025 | 100% | 100% | 100% | % | 94.93% | 0% | 80.45% | 100% | 100% | 0% | 100% | 0% | 97.99 |
| 48585 | RS Umum Pusat Dr. Hasan Sadikin | 12 | 2024 | 01-08-2025 | 94.78% | 100% | 100% | 100% | 87.53% | 2.33% | 91.2% | 100% | 99.58% | 100% | 100% | 100% | 0 |
| 48586 | RS EMC Pekayon | 12 | 2024 | 01-10-2025 | 85.81% | 93% | 98.07% | 0% | 54.18% | 2.9% | 55.68% | 100% | 99.99% | 93.33% | 96.97% | 100% | 92.77 |
| 48587 | RS Umum Sentral Medika | 12 | 2024 | 01-06-2025 | 94.43% | 100% | 24.79% | 18.06% | 19.11% | 16.67% | 53.55% | 100% | 100% | 100% | 24.79% | 100% | 100 |
| 48588 | RS Ananda Babelan | 12 | 2024 | - | 96.25% | 97% | 99.9% | 100% | 98% | 6.34% | 55.2% | 100% | 100% | 100% | 100% | 94.12% | 98 |
| 48589 | RS Umum Mandaya | 12 | 2024 | 01-09-2025 | 90.17% | 100% | 100% | 100% | 92.72% | 1.46% | 57.49% | 100% | 99.99% | 100% | 100% | 100% | 99.5 |
| 48590 | RS Umum Daerah Al-Mulk | 12 | 2024 | 01-10-2025 | 63.88% | 100% | 100% | 0% | 81.6% | 0% | 83.75% | 100% | 65.31% | 80% | 100% | 100% | 79.66 |
| 48591 | RS Umum Santo Borromeus | 12 | 2024 | 01-08-2025 | 79.41% | 89% | 99.9% | 0% | 90.36% | 1.98% | 91.07% | 100% | 88.98% | 100% | 98.92% | 100% | 86.4 |
| 48592 | RS Umum dr. Abdul Radjak Cibitung | 12 | 2024 | 01-06-2025 | 93.17% | 100% | 100% | 100% | 92.13% | 0% | 88.71% | 100% | 100% | 100% | 100% | 100% | 96.39 |
| 48593 | BMC Mayapada Hospital | 12 | 2024 | 01-10-2025 | 90.19% | 100% | 100% | 100% | 89.33% | 8.51% | 99.38% | 100% | 100% | 92.77% | 99.16% | 100% | 95.6 |
| 48594 | RS Umum Hermina Galaxy | 12 | 2024 | 01-10-2025 | 90.34% | 100% | 100% | 100% | 76.27% | 0.63% | 88.37% | 100% | 100% | 85.37% | 100% | 100% | 91.32 |
| 48595 | RS Umum Bunda Mulia | 12 | 2024 | 01-01-1970 | 99.32% | 100% | 100% | 100% | 95.25% | 7.14% | 98.71% | 100% | 83.91% | 87.5% | 100% | 100% | 98.99 |
| 48596 | RS Umum Mitra Keluarga Cikarang | 12 | 2024 | 01-07-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 79.9 |
| 48597 | RS Jiwa Provinsi Jawa Barat | 12 | 2024 | 01-06-2025 | 95.59% | 100% | 100% | % | 78.96% | % | 98.28% | 100% | 90.71% | 91.01% | 94.02% | 0% | 90.08 |
| 48598 | RS Umum Hermina Bogor | 12 | 2024 | 01-10-2025 | 94.95% | 100% | 100% | 100% | 98.33% | 0% | 97.91% | 100% | 95.88% | 84.62% | 100% | 100% | 96.45 |
| 48599 | RS Ibu dan Anak Taman Harapan Baru | 12 | 2024 | 01-10-2025 | 100% | 100% | 100% | 90.91% | 91.23% | 3.92% | 74.16% | 100% | 99.61% | 81.63% | 100% | 100% | 99 |
| 48600 | RS Ibu dan Anak Gizar | 12 | 2024 | 01-01-1970 | 97.56% | 95% | 93.33% | 100% | 95% | 0% | 93.75% | 0% | 94.74% | 94.44% | 100% | 100% | 90 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.