Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 48401 | RS Gunung Manik | 12 | 2024 | 01-07-2025 | 100% | 100% | 100% | 0% | 84.94% | 0% | 82.5% | 100% | 100% | 100% | 100% | 0% | 80 |
| 48402 | RS Umum Tria Dipa | 12 | 2024 | 01-09-2025 | 85.71% | 100% | 100% | 75% | 78.31% | 0% | 63.77% | 100% | 83.77% | 66.67% | 100% | 100% | 82 |
| 48403 | RS Candimas Medical Center | 12 | 2024 | 01-06-2025 | 99.24% | 97% | 91.62% | 100% | 80.65% | 0% | 90.19% | 100% | 99.96% | 50% | 97.1% | 100% | 80 |
| 48404 | RS Umum Daerah dr. H. Marsidi Judono | 12 | 2024 | 01-10-2025 | 89% | 95% | 97.92% | 0% | 0% | 0.49% | 100% | 0% | 0% | 80% | 98% | 100% | 80 |
| 48405 | RS Umum Bakti Timah Muntok | 12 | 2024 | 01-06-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 69.58% | 100% | 88.62% | 80% | 100% | 0% | 0 |
| 48406 | RS Umum Islam Asy-Syifaa Bandar Jaya | 12 | 2024 | 01-07-2025 | 93.69% | 93% | 99.83% | 100% | 81.6% | 3.83% | 38.54% | 80% | 81.05% | 75% | 91.95% | 100% | 85 |
| 48407 | RS Gigi dan Mulut Univ. Prof. Moestopo | 12 | 2024 | 01-10-2025 | 88% | 91% | 100% | 0% | 92.18% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 48408 | RS Umum Tebet | 12 | 2024 | 01-06-2025 | 87.5% | 100% | 100% | 0% | 85.26% | 3.45% | 87.65% | 94% | 86.47% | 84.32% | 100% | 100% | 266 |
| 48409 | RS Utama | 12 | 2024 | 01-09-2025 | 93.75% | 91% | 91.67% | 100% | 94.04% | 0% | 100% | 100% | 0% | 95.65% | 100% | 100% | 0 |
| 48410 | RS Umum Daerah Encik Mariyam | 12 | 2024 | 01-10-2025 | 94.5% | 97% | 100% | 57.14% | 77.47% | 4% | 98.53% | 100% | 99.15% | 96.88% | 96.63% | 0% | 80.08 |
| 48411 | RS Umum Budi Kemuliaan Batam | 12 | 2024 | 01-06-2025 | 98.13% | 99% | 100% | 100% | 95.49% | 0.56% | 91.3% | 92.31% | 98.14% | 36.67% | 100% | 100% | 81 |
| 48412 | RS Umum Kartini | 12 | 2024 | 01-02-2025 | 97.5% | 100% | 99.43% | 96.88% | 94.15% | 0% | 92.86% | 100% | 96.85% | 92.5% | 100% | 87.5% | 0 |
| 48413 | RS Maria Regina | 12 | 2024 | 01-10-2025 | 80% | 78% | 100% | 100% | 91.39% | 100% | 100% | 100% | 94.91% | 100% | 100% | 100% | 97 |
| 48414 | RS Umum Urip Sumoharjo | 12 | 2024 | 01-06-2025 | 85.76% | 100% | 100% | 100% | 100% | 0% | 100% | 95.32% | 98.73% | 100% | 100% | 92.86% | 92.85 |
| 48415 | RS Umum Zahirah | 12 | 2024 | 01-10-2025 | 100% | 100% | 100% | 50% | 80.17% | 100% | 61.29% | 100% | 82.9% | 82.86% | 100% | 82.76% | 77.8 |
| 48416 | RS Umum Daerah Alimuddin Umar | 12 | 2024 | 01-10-2025 | 91.35% | 97% | 100% | 100% | 80.2% | 0% | 100% | 100% | 90.4% | 100% | 100% | 100% | 86.4 |
| 48417 | RS Ibu Anak Hidayah Ibu | 12 | 2024 | 01-05-2025 | 98.59% | 100% | 99.53% | 100% | 96.24% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 48418 | RS Umum Arsani | 12 | 2024 | 01-05-2025 | 97.5% | 95% | 100% | 93.75% | 97.77% | 0% | 100% | 96.18% | 99.92% | 99.47% | 100% | 100% | 100 |
| 48419 | RS Umum Almah | 12 | 2024 | 01-10-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | |
| 48420 | RS Umum AL Cilandak | 12 | 2024 | 01-10-2025 | 85% | 100% | 100% | 0% | 72.98% | 1.41% | 91.49% | 100% | 98.42% | 93.18% | 100% | 0% | 0 |
| 48421 | RS Umum Pusat Pertamina | 12 | 2024 | 01-08-2025 | 93.49% | 100% | 100% | 100% | 67.84% | 0% | 58.64% | 100% | 89% | 100% | 100% | 100% | 88.73 |
| 48422 | RS Umum Daerah Dabo Kabupaten Lingga | 12 | 2024 | 01-10-2025 | 73.68% | 90% | 100% | 100% | 91.13% | 0% | 100% | 86.21% | 99.91% | 0% | 100% | 100% | 88.17 |
| 48423 | RS Umum HI. Muhammad Yusuf | 12 | 2024 | 01-07-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0% | 0% | 2 |
| 48424 | RS Umum Asy-Syifa Medika | 12 | 2024 | 01-10-2025 | 100% | 100% | 100% | 0% | 100% | 6.94% | 88.05% | 100% | 91.8% | 100% | 100% | 100% | 0 |
| 48425 | RS Umum Advent Bandar Lampung | 12 | 2024 | 01-09-2025 | 87.91% | 100% | 100% | 100% | 95.24% | 3.82% | 61.07% | 100% | 98.91% | 81.6% | 100% | 84.85% | 90.9 |
| 48426 | RS Ketergantungan Obat | 12 | 2024 | 01-09-2025 | 91.37% | 100% | 99.37% | 0% | 87.55% | 0% | 83.65% | 100% | 99.54% | 59.26% | 100% | 100% | 89.63 |
| 48427 | RS Umum Daerah Kriopanting Payung | 12 | 2024 | 01-08-2025 | 92.5% | 99% | 100% | 0% | 91.1% | 0% | 88.03% | 100% | 99.04% | 100% | 100% | 0% | 0 |
| 48428 | RS Bakti Timah Pangkalpinang | 12 | 2024 | 01-07-2025 | 90.55% | 92% | 100% | 100% | 77.28% | 0% | 88.13% | 100% | 83.61% | 100% | 100% | 100% | 86.27 |
| 48429 | RS Umum Az - Zahra | 12 | 2024 | 01-08-2025 | 100% | 100% | 100% | 100% | 76.48% | 0% | 47.69% | 100% | 84.11% | 83.33% | 100% | 100% | 98 |
| 48430 | RS Umum Daerah Dr. A. Dadi Tjokrodipo | 12 | 2024 | 01-10-2025 | 82% | 94% | 97.78% | 100% | 68.15% | 5% | 81.11% | 100% | 97.93% | 91.43% | 97.14% | 100% | 80 |
| 48431 | RS Umum Daerah Muhammad Zein | 12 | 2024 | 01-11-2025 | 66.5% | 94% | 100% | 0% | 33.94% | 0% | 98.94% | 100% | 100% | 0% | 100% | 0% | |
| 48432 | RS Umum Aulia | 12 | 2024 | 01-08-2025 | 88% | 93% | 100% | 100% | 100% | 2.5% | 85.26% | 100% | 89.94% | 100% | 100% | 100% | 215 |
| 48433 | RS Umum Daerah Depati Hamzah | 12 | 2024 | 01-10-2025 | 99.58% | 100% | 100% | 100% | 77.5% | 0% | 100% | 99.41% | 99.73% | 100% | 100% | 0% | 89.04 |
| 48434 | RS Umum Dr. Suyoto Pusrehab Kemhan | 12 | 2024 | 01-07-2025 | 82.58% | 84% | 100% | 50% | 67.19% | 6.99% | 42.85% | 100% | 92% | 100% | 99.72% | 100% | 82.94 |
| 48435 | RS Umum Daerah Pringsewu | 12 | 2024 | 01-07-2025 | 85.47% | 100% | 100% | 0% | 83.29% | 3.27% | 98.92% | 100% | 82.24% | 90% | 100% | 100% | 81.44 |
| 48436 | RS Ibu Anak Puri Adhya Paramita | 12 | 2024 | 01-09-2025 | 89.43% | 98% | 99.38% | 88.89% | 98.95% | 1.72% | 93.46% | 100% | 100% | 100% | 100% | 100% | 0 |
| 48437 | RS Umum Daerah Ragab Begawe Caram | 12 | 2024 | 01-10-2025 | 99.6% | 100% | 100% | 100% | 47.53% | 1.84% | 85.45% | 100% | 96.99% | 88.98% | 92.53% | 100% | 87.3 |
| 48438 | RS Ibu dan Anak Ibunda | 12 | 2024 | 01-04-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 100 |
| 48439 | RS Tk. IV 02.07.04 | 12 | 2024 | 01-01-1970 | 100% | 100% | 75% | 100% | 75% | 2.61% | 48% | 75% | 85% | 60% | 100% | 100% | 90 |
| 48440 | RS Primaya Bhakti Wara | 12 | 2024 | 01-09-2025 | 91.97% | 100% | 100% | 100% | 99.46% | 0.85% | 96.74% | 100% | 100% | 80.77% | 74.44% | 100% | 0 |
| 48441 | RS Ibu dan Anak Rona | 12 | 2024 | 01-10-2025 | 97.16% | 100% | 100% | 100% | 98.61% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 77.75 |
| 48442 | RS Umum Mardi Waluyo | 12 | 2024 | 01-09-2025 | 97.77% | 80% | 99.71% | 0% | 80.43% | 0% | 77.3% | 100% | 93.42% | 90% | 99.97% | 50% | 88.4 |
| 48443 | RS Ibu dan Anak Brawijaya Durentiga | 12 | 2024 | 01-10-2025 | 92.94% | 100% | 100% | 0% | 69.84% | 0% | 65.68% | 100% | 99.24% | 94.44% | 100% | 100% | 96.5 |
| 48444 | RS Ibu dan Anak Muhaya | 12 | 2024 | 01-01-1970 | 95% | 90% | 95% | 80% | 75% | 20% | 85% | 80% | 80% | 80% | 83.33% | 85% | 95 |
| 48445 | RS Umum Kartini | 12 | 2024 | 01-08-2025 | 96.92% | 100% | 100% | 88.24% | 74.44% | 0% | 96.67% | 100% | 100% | 93.75% | 100% | 90% | 0 |
| 48446 | RS Tiara Sella | 12 | 2024 | 01-09-2025 | 84.32% | 77% | 97.22% | 100% | 96.96% | 0.99% | 100% | 100% | 93.09% | 100% | 91.43% | 100% | 95 |
| 48447 | RS Ibu dan Anak Dzakirah | 12 | 2024 | 01-09-2025 | 98% | 100% | 100% | 100% | 98.48% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 90.47 |
| 48448 | RS Ibu dan Anak JWCC Asih | 12 | 2024 | 01-09-2025 | 86.65% | 100% | 100% | % | 89.49% | 3.12% | 89.69% | 100% | 0% | 100% | 100% | 100% | 91 |
| 48449 | RS Umum Harapan Bunda | 12 | 2024 | 01-09-2025 | 97.55% | 100% | 98.44% | 100% | 87.67% | 0% | 84.54% | 100% | 99.74% | 85.45% | 99.67% | 100% | 98 |
| 48450 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 12 | 2024 | 01-07-2025 | 95.2% | 100% | 100% | 100% | 86.1% | 0.56% | 85.53% | 100% | 100% | 45.88% | 100% | 100% | 84.96 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.