Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 49001 | RS Brawijaya Saharjo | 12 | 2024 | 01-09-2025 | 76% | 92% | 99.85% | 100% | 89.5% | 0% | 72.32% | 100% | 99.9% | 0% | 100% | 100% | 93.01 |
| 49002 | RS Umum Hermina Daan Mogot | 12 | 2024 | 01-06-2025 | 89.2% | 100% | 100% | 100% | 94.56% | 6.31% | 92.45% | 100% | 98.19% | 92.31% | 100% | 100% | 94.41 |
| 49003 | RS Umum Akademik Atma Jaya | 12 | 2024 | 01-09-2025 | 86.73% | 100% | 99.03% | 100% | 52.29% | 5.43% | 62.29% | 100% | 97.66% | 100% | 99.69% | 100% | 0 |
| 49004 | RS Umum Hermina Jatinegara | 12 | 2024 | 01-09-2025 | 94.73% | 99% | 100% | 100% | 85.38% | 0.93% | 85.81% | 100% | 96.13% | 94.99% | 100% | 100% | 81.36 |
| 49005 | RS Ukrida | 12 | 2024 | 01-01-1970 | 88.08% | 99% | 100% | 0% | 71.9% | 9.77% | 57.98% | 86.84% | 90.32% | 90% | 100% | 92.31% | 0 |
| 49006 | RS Umum Harum | 12 | 2024 | 01-10-2025 | 95% | 92% | 100% | 0% | 78% | 0% | 53.78% | 100% | 88.85% | 74.71% | 86.11% | 83.33% | 89 |
| 49007 | RS Umum Daerah Matraman | 12 | 2024 | 01-01-1970 | 95% | 95% | 100% | 100% | 100% | 0% | 100% | 100% | 90.05% | 100% | 100% | 100% | 88 |
| 49008 | RS Umum Yadika | 12 | 2024 | 01-09-2025 | 94.88% | 89% | 92.28% | 98.44% | 97.86% | 0% | 91.35% | 100% | 99.34% | 100% | 100% | 100% | 13 |
| 49009 | RS Umum Universitas Kristen Indonesia | 12 | 2024 | 01-10-2025 | 82.89% | 95% | 100% | 0% | 92.54% | 2.78% | 88.48% | 100% | 99.78% | 82.8% | 100% | 100% | 80.66 |
| 49010 | RS Umum Bhayangkara Tk. I R.Said Sukanto | 12 | 2024 | 01-10-2025 | 87.69% | 100% | 100% | 84.21% | 28.06% | 4.31% | 80.6% | 94.3% | 95.6% | 88% | 99.29% | 100% | 0 |
| 49011 | RS Umum Mitra Keluarga Kalideres | 12 | 2024 | 01-06-2025 | 100% | 100% | 100% | 0% | 97.82% | 0% | 89.18% | 100% | 100% | 100% | 100% | 100% | 95.62 |
| 49012 | RS Umum Ciputra Hospital Citragarden City | 12 | 2024 | 01-09-2025 | 87.6% | 93% | 100% | 0% | 80.25% | 0% | 45.5% | 100% | 99.83% | 91.3% | 100% | 100% | 0 |
| 49013 | RS Penyakit Infeksi Prof. Dr. Sulianti Saroso | 12 | 2024 | 01-08-2025 | 96.02% | 100% | 100% | 100% | 57.53% | 0% | 64.72% | 100% | 93.06% | 88.89% | 100% | 100% | 95.67 |
| 49014 | RS Tk. IV Cijantung | 12 | 2024 | 01-01-2025 | 96.56% | 99% | 97.83% | 0% | 94.86% | 0% | 74.82% | 100% | 82.92% | 95.24% | 100% | 100% | 88.71 |
| 49015 | RS Umum Siloam Hospitals Kebon Jeruk | 12 | 2024 | 01-09-2025 | 97.7% | 97% | 100% | 0% | 76.81% | 9.02% | 85.26% | 100% | 98% | 98.15% | 99.4% | 100% | 95 |
| 49016 | RS Umum Daerah Kalideres | 12 | 2024 | 01-01-1970 | 97.5% | 99% | 85.11% | 100% | 83.32% | 1.49% | 86.16% | 100% | 99.94% | 68.06% | 76.7% | 100% | 91.87 |
| 49017 | RS Umum Primaya Evasari Hospital | 2 | 2024 | 03-08-2024 | 89.02% | 97% | 100% | 100% | 82.26% | 1.08% | 74.03% | 100% | 90.46% | 100% | 99.66% | 100% | 0 |
| 49018 | RS Umum Daerah Kramat Jati | 2 | 2024 | 03-06-2024 | 95.47% | 98% | 100% | 100% | 100% | 0% | 95.8% | 100% | 94.54% | 100% | 100% | 100% | 0 |
| 49019 | RS Umum Daerah Budhi Asih | 2 | 2024 | 03-05-2024 | 87.22% | 100% | 100% | 100% | 51.68% | 0% | 82.22% | 100% | 99.43% | 88.12% | 100% | 100% | 0 |
| 49020 | RS Umum Port Medical Center | 2 | 2024 | 03-06-2024 | 90.18% | 99% | 100% | 0% | 100% | 0% | 38.58% | 0% | 100% | 81.25% | 100% | 100% | 0 |
| 49021 | RS Umum Daerah Sawah Besar | 2 | 2024 | 03-07-2024 | 85.71% | 100% | 100% | 0% | 69.02% | 0% | 67.3% | 100% | 87.43% | 80% | 100% | 0% | 0 |
| 49022 | RS Pondok Indah Puri Indah | 2 | 2024 | 07-09-2024 | 96.29% | 100% | 100% | 100% | 90.91% | 6.35% | 71.06% | 100% | 0% | 100% | 100% | 100% | 0 |
| 49023 | RS Umum Daerah Jagakarsa | 2 | 2024 | 03-09-2024 | 80.14% | 81% | 100% | 100% | 99.22% | 0% | 96.88% | 100% | 94.53% | 96.88% | 55.56% | 100% | 0 |
| 49024 | RS Umum Daerah Pesanggrahan | 2 | 2024 | 03-08-2024 | 100% | 100% | 100% | 0% | 86.54% | 1.85% | 100% | 100% | 80.53% | 100% | 100% | 100% | 0 |
| 49025 | RS Umum Daerah Ciracas | 2 | 2024 | 08-03-2024 | 99.5% | 100% | 100% | 100% | 100% | 0% | 94.08% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49026 | RS Khusus Gigi dan Mulut Ladokgi TNI AL R.E. Marta | 2 | 2024 | 03-10-2024 | 87.5% | 96% | 68.25% | 0% | 95.06% | 0% | 100% | 0% | 100% | 66.67% | 0% | 75% | 0 |
| 49027 | RS Umum Hermina Jatinegara | 2 | 2024 | 03-10-2024 | 96.19% | 99% | 100% | 100% | 75.71% | 1.12% | 88.26% | 100% | 92.76% | 94.03% | 100% | 100% | 0 |
| 49028 | RS Umum Gading Pluit | 2 | 2024 | 03-05-2024 | 99.94% | 100% | 100% | 0% | 80.35% | 0% | 43.08% | 100% | 100% | 0% | 100% | 100% | 0 |
| 49029 | RS Umum Ciputra Hospital Citragarden City | 2 | 2024 | 03-08-2024 | 87.13% | 93% | 100% | 0% | 82.08% | 2.84% | 42.61% | 100% | 99.56% | 86.67% | 100% | 100% | 0 |
| 49030 | RS Ukrida | 2 | 2024 | 03-09-2024 | 91.5% | 99% | 98.89% | 33.33% | 92.42% | 18.18% | 62.61% | 88% | 91.07% | 75% | 86.87% | 100% | 0 |
| 49031 | RS Muhammadiyah Taman Puring | 2 | 2024 | 03-09-2024 | 95.17% | 100% | 100% | 0% | 100% | 3.7% | 84.59% | 100% | 100% | 72.5% | 100% | 100% | 0 |
| 49032 | RS Ibu dan Anak AL-Fauzan | 2 | 2024 | 02-11-2024 | 90% | 75% | 75% | 100% | 66.67% | 0% | 100% | 100% | 95% | 100% | 100% | 100% | 0 |
| 49033 | RS Umum Bunda Jakarta | 2 | 2024 | 03-05-2024 | 99.19% | 99% | 99.8% | 0% | 47.49% | 4.14% | 92.31% | 77.78% | 97.83% | 100% | 100% | 100% | 0 |
| 49034 | RS Mata JEC Primasana @Tanjung Priok | 2 | 2024 | 03-07-2024 | 93.37% | 100% | 100% | 0% | 96% | 3.12% | 93.67% | 100% | 100% | 74.19% | 100% | 100% | 0 |
| 49035 | RS Umum Bhayangkara Tk. I R.Said Sukanto | 2 | 2024 | 06-06-2024 | 86.96% | 100% | 94.27% | 85% | 70% | 5.03% | 83.69% | 95.31% | 95.48% | 91.92% | 99.52% | 100% | 0 |
| 49036 | RS Umum Daerah Tebet | 2 | 2024 | 07-09-2024 | 95.83% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 97.33% | 100% | 100% | 100% | 0 |
| 49037 | RS Khusus Bedah Rawamangun | 2 | 2024 | 03-09-2024 | 98.06% | 97% | 100% | 0% | 92.99% | 0.95% | 76.3% | 100% | 99.84% | 56.67% | 100% | 100% | 0 |
| 49038 | RS Islam Jakarta Pondok Kopi | 2 | 2024 | 03-08-2024 | 90.5% | 97% | 100% | 72.73% | 80% | 2.67% | 73.54% | 100% | 63.78% | 96.15% | 98.9% | 96.47% | 0 |
| 49039 | RS Umum YPK Mandiri | 2 | 2024 | 03-06-2024 | 100% | 100% | 100% | 100% | 88.94% | 0% | 99.44% | 100% | 98.13% | 100% | 100% | 85.71% | 0 |
| 49040 | RS Ibu dan Anak SamMarie Basra | 2 | 2024 | 03-08-2024 | 94.4% | 100% | 100% | 0% | 78.77% | 0% | 83.21% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49041 | RS Umum Daerah Tanah Abang | 2 | 2024 | 03-06-2024 | 93.36% | 100% | 100% | 0% | 88.43% | 0% | 68.94% | 100% | 91.82% | 0% | 100% | 100% | 0 |
| 49042 | RS Tk. IV Cijantung | 2 | 2024 | 03-01-2024 | 96.22% | 96% | 96.11% | 0% | 92.19% | 6.9% | 77.96% | 98.57% | 82.52% | 93.33% | 83.97% | 73.68% | 0 |
| 49043 | RSUP Persahabatan | 2 | 2024 | 03-08-2024 | 90.74% | 100% | 100% | 100% | 68.59% | 2.83% | 94.92% | 100% | 95% | 80% | 100% | 100% | 0 |
| 49044 | RS Ibu dan Anak Family | 2 | 2024 | 03-10-2024 | 86.43% | 97% | 87.93% | 0% | 86.3% | 0% | 96.2% | 100% | 99.87% | 0% | 100% | 100% | 0 |
| 49045 | RS Umum Daerah Pasar Minggu | 2 | 2024 | 03-05-2024 | 87.75% | 100% | 99.85% | 0% | 64.31% | 2.12% | 97.91% | 100% | 94.37% | 86.96% | 96.57% | 100% | 0 |
| 49046 | RS Umum Royal Taruma | 2 | 2024 | 03-07-2024 | 90.77% | 100% | 100% | 0% | 92.91% | 4.55% | 68.46% | 100% | 100% | 83.48% | 100% | 100% | 0 |
| 49047 | RS Umum Murni Teguh Sudirman Jakarta | 2 | 2024 | 07-08-2024 | 91.39% | 93% | 97.22% | 0% | 86.6% | 35.96% | 96.06% | 100% | 0% | 0% | 100% | 0% | 0 |
| 49048 | RS Umum Adhyaksa | 2 | 2024 | 06-05-2024 | 85.5% | 100% | 100% | 0% | 83.17% | 0% | 79.2% | 100% | 95.5% | 89.47% | 100% | 100% | 0 |
| 49049 | RS Khusus Bedah Salemba Satu | 2 | 2024 | 03-10-2024 | 88.86% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 0% | 0 |
| 49050 | RS EMC Pulomas | 2 | 2024 | 01-01-1970 | 93.79% | 100% | 100% | 100% | 83.89% | 0% | 76.07% | 100% | 100% | 95.65% | 100% | 81.42% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.