Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 49051 | RS Umum Restu Kasih | 2 | 2024 | 03-08-2024 | 98.66% | 99% | 100% | 80% | 45.88% | 2.67% | 26.3% | 100% | 96.55% | 89.47% | 100% | 100% | 0 |
| 49052 | RS Umum Tzu Chi Hospital | 2 | 2024 | 03-06-2024 | 88.05% | 100% | 100% | 0% | 79.84% | 4.23% | 68.74% | 98.86% | 90.14% | 94.2% | 99.14% | 100% | 0 |
| 49053 | RS Umum Puri Medika | 2 | 2024 | 03-02-2024 | 92.67% | 69% | 99% | 100% | 83.44% | 0% | 82.87% | 100% | 86.84% | 86.27% | 98.35% | 100% | 0 |
| 49054 | RS Khusus Bedah Columbia Asia Pulomas | 2 | 2024 | 03-07-2024 | 90.46% | 100% | 99.87% | 0% | 76.55% | 17.65% | 63.22% | 100% | 99.93% | 75% | 98.74% | 100% | 0 |
| 49055 | RS Umum Daerah Johar Baru | 2 | 2024 | 07-08-2024 | 93% | 97% | 100% | 0% | 79.91% | 0% | 58.19% | 100% | 91.94% | 80% | 100% | 100% | 0 |
| 49056 | RS Umum Daerah Mampang Prapatan | 2 | 2024 | 03-04-2024 | 89.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49057 | RS Umum dr Abdul Radjak Cengkareng | 2 | 2024 | 03-06-2024 | 98.61% | 100% | 100% | 100% | 97.55% | 0% | 60.95% | 100% | 94.66% | 100% | 100% | 100% | 0 |
| 49058 | RS Umum Budi Kemuliaan | 2 | 2024 | 03-06-2024 | 97.06% | 94% | 100% | 98.61% | 70.31% | 4.76% | 93.6% | 100% | 91.13% | 87.97% | 100% | 100% | 0 |
| 49059 | RS Umum Mitra Keluarga Kalideres | 2 | 2024 | 03-09-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 47.04% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49060 | RS Ibu dan Anak Metro Hospitals Kebon Jeruk | 2 | 2024 | 03-08-2024 | 93.33% | 100% | 100% | 0% | 90.65% | 0% | 67.19% | 100% | 97.5% | 75.68% | 100% | 100% | 0 |
| 49061 | RS Umum Daerah Cempaka Putih | 2 | 2024 | 03-05-2024 | 86.23% | 100% | 100% | % | 100% | 0% | 89.29% | 100% | 95.06% | 96% | 100% | 100% | 0 |
| 49062 | RS Umum Mitra Keluarga Kelapa Gading | 2 | 2024 | 03-10-2024 | 90% | 93% | 100% | 0% | 69.61% | 0% | 88.1% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49063 | RS Umum Pertamina Jaya | 2 | 2024 | 03-05-2024 | 100% | 100% | 100% | 50% | 69.06% | 0% | 84.37% | 100% | 93.87% | 100% | 100% | 100% | 0 |
| 49064 | RS Umum Daerah Kemayoran | 2 | 2024 | 03-08-2024 | 100% | 96% | 100% | 0% | 40% | 3.33% | 100% | 100% | 99% | 100% | 100% | 100% | 0 |
| 49065 | RS Khusus Ibu Anak Bunda Jakarta | 2 | 2024 | 03-06-2024 | 88.51% | 100% | 100% | 100% | 72.41% | 0% | 78.8% | 95% | 99.88% | 83.33% | 100% | 98.63% | 0 |
| 49066 | RS Khusus JEC@Menteng | 2 | 2024 | 03-07-2024 | 88.74% | 93% | 100% | % | 0% | 21.07% | 82.05% | 100% | 100% | 0% | 100% | 100% | 0 |
| 49067 | RS Umum Duta Indah | 2 | 2024 | 03-06-2024 | 87.5% | 99% | 89.76% | 66.67% | 87.41% | 3.52% | 77.21% | 100% | 80.19% | 87.5% | 98.73% | 100% | 0 |
| 49068 | RS Umum Daerah Kalideres | 2 | 2024 | 03-10-2024 | 98.18% | 100% | 100% | 100% | 79.64% | 2.84% | 66.81% | 100% | 99.94% | 67% | 100% | 100% | 0 |
| 49069 | RS Umum Bhayangkara Lemdiklat Polri | 2 | 2024 | 03-08-2024 | 98.22% | 99% | 100% | 0% | 96.67% | 0% | 91.49% | 100% | 96.18% | 90.48% | 100% | 100% | 0 |
| 49070 | RS Khusus Mata Jakarta Eye Center Kedoya | 2 | 2024 | 03-08-2024 | 85.29% | 100% | 100% | % | 75.11% | 3.53% | 100% | 100% | 0% | 84.13% | 100% | 85.71% | 0 |
| 49071 | RS Umum AL Dr. Mintoharjo | 2 | 2024 | 03-08-2024 | 79.5% | 94% | 100% | 100% | 81.77% | 3.53% | 86.25% | 100% | 95.02% | 84.62% | 100% | 84.62% | 0 |
| 49072 | RS Khusus THT Prof Nizar | 2 | 2024 | 06-07-2024 | 80.47% | 0% | 0% | 0% | 78.68% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 49073 | RS Umum Andhika | 2 | 2024 | 07-10-2024 | 96.55% | 95% | 100% | 0% | 79.81% | 2.72% | 41.44% | 100% | 99.24% | 100% | 100% | 100% | 0 |
| 49074 | RS Umum Daerah Taman Sari | 2 | 2024 | 03-07-2024 | 89.71% | 94% | 100% | 0% | 56.05% | 0% | 96.13% | 100% | 98.03% | 0% | 100% | 100% | 0 |
| 49075 | RS Umum Daerah Tugu Koja | 2 | 2024 | 03-07-2024 | 95.53% | 100% | 100% | 100% | 100% | 0.9% | 98.67% | 100% | 99.75% | 100% | 100% | 100% | 0 |
| 49076 | RS Umum Kramat 128 | 2 | 2024 | 03-09-2024 | 98.53% | 100% | 99.26% | 100% | 100% | 0% | 87.74% | 97.22% | 0% | 95.83% | 100% | 0% | 0 |
| 49077 | RS Yadika Kebayoran Lama | 2 | 2024 | 07-10-2024 | 90.8% | 100% | 100% | 0% | 82.27% | 0% | 89.78% | 100% | 96.16% | 84.62% | 100% | 100% | 0 |
| 49078 | RS Ibu dan Anak St. Yusuf | 2 | 2024 | 03-10-2024 | 100% | 100% | 100% | 30% | 74.07% | 6.25% | 87.03% | 100% | 100% | 86.21% | 100% | 100% | 0 |
| 49079 | RS Umum Daerah Matraman | 2 | 2024 | 01-01-1970 | 95% | 95% | 100% | 100% | 100% | 0% | 100% | 100% | 85.79% | 100% | 100% | 100% | 0 |
| 49080 | RS Primaya PGI Cikini | 2 | 2024 | 03-08-2024 | 99% | 100% | 100% | 0% | 96.15% | 3.01% | 76.88% | 91.86% | 96.08% | 89.66% | 100% | 100% | 0 |
| 49081 | RS Umum Husada | 2 | 2024 | 03-08-2024 | 95.31% | 100% | 100% | 0% | 98.64% | 0% | 86.97% | 100% | 100% | 91.94% | 100% | 100% | 0 |
| 49082 | RS Angkatan Udara dr. Esnawan Antariksa | 2 | 2024 | 03-09-2024 | 99.45% | 100% | 100% | 100% | 80.01% | 0.81% | 94% | 93.33% | 93.17% | 80% | 100% | 100% | 0 |
| 49083 | RS Umum Daerah Pademangan | 2 | 2024 | 03-08-2024 | 85.64% | 98% | 100% | 0% | 96.39% | 2.94% | 80.58% | 100% | 79.17% | 85.71% | 96.67% | 100% | 0 |
| 49084 | RS Umum Daerah Cilincing | 2 | 2024 | 03-11-2024 | 92% | 100% | 100% | 0% | 94.51% | 2.44% | 88.98% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49085 | RS Umum Daerah Kembangan | 2 | 2024 | 03-09-2024 | 95.65% | 100% | 100% | 100% | 89.92% | 0% | 91.91% | 100% | 96.44% | 100% | 100% | 100% | 0 |
| 49086 | RS Umum Abdi Waluyo | 2 | 2024 | 01-01-1970 | 85% | 89% | 96.49% | 0% | 75.17% | 0% | 89.01% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49087 | RS Umum Daerah Pasar Rebo | 2 | 2024 | 03-05-2024 | 87.88% | 100% | 100% | 0% | 70.27% | 4.69% | 100% | 100% | 82.13% | 86.54% | 100% | 100% | 0 |
| 49088 | RS Umum Sint Carolus | 2 | 2024 | 03-06-2024 | 96.59% | 100% | 100% | 0% | 100% | 4.07% | 81.96% | 100% | 99.89% | 100% | 100% | 100% | 0 |
| 49089 | RS Ibu dan Anak Kemang Medical Care | 2 | 2024 | 03-09-2024 | 58.58% | 95% | 100% | 0% | 87.84% | 7.69% | 71.24% | 100% | 99.91% | 0% | 69.05% | 0% | 0 |
| 49090 | RS Khusus THT Bedah KL Proklamasi | 2 | 2024 | 03-08-2024 | 95.5% | 90% | 100% | 0% | 96.95% | 2.86% | 40.38% | 0% | 95.73% | 100% | 100% | 100% | 0 |
| 49091 | RS Umum Daerah Tarakan | 2 | 2024 | 07-08-2024 | 94.15% | 100% | 99.02% | 100% | 80.82% | 1.03% | 93.23% | 97.48% | 100% | 100% | 100% | 100% | 0 |
| 49092 | RS Umum Olahraga Nasional | 2 | 2024 | 03-08-2024 | 91.21% | 93% | 90.48% | % | 100% | % | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 49093 | RS Ibu dan Anak Tambak | 2 | 2024 | 03-08-2024 | 93.94% | 91% | 100% | 100% | 98.91% | 0% | 52.94% | 100% | 96.17% | 70.65% | 100% | 66.67% | 0 |
| 49094 | RS Umum Firdaus | 2 | 2024 | 03-10-2024 | 100% | 100% | 100% | 100% | 88% | 3.55% | 70% | 100% | 90% | 90% | 100% | 100% | 0 |
| 49095 | RS Tk. II M. Ridwan Meuraksa | 2 | 2024 | 03-09-2024 | 100% | 100% | 100% | 100% | 86.02% | 0% | 80.28% | 100% | 98.43% | 100% | 100% | 100% | 0 |
| 49096 | RS Umum Dr. EUIS | 2 | 2024 | 12-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 49097 | RS Gigi dan Mulut FKG Univ. Indonesia | 2 | 2024 | 03-06-2024 | 97.13% | 100% | 100% | 0% | 99.91% | 0% | 100% | 100% | 77.43% | 0% | 100% | 96.26% | 0 |
| 49098 | RS Umum Premier Jatinegara | 2 | 2024 | 03-10-2024 | 92.06% | 100% | 99.67% | 0% | 57.28% | 13.08% | 63.67% | 98.73% | 81.32% | 100% | 95.3% | 100% | 0 |
| 49099 | RS Umum Pengayoman Cipinang | 2 | 2024 | 03-07-2024 | 90.5% | 100% | 100% | % | 100% | % | 100% | 100% | 97% | 0% | 100% | 100% | 0 |
| 49100 | RS Ibu dan Anak Grand Family | 2 | 2024 | 03-10-2024 | 88% | 90% | 99.92% | 0% | 98.49% | 7.45% | 81.14% | 100% | 100% | 0% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.