Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 49101 | RS Ibu dan Anak Alvernia Agusta | 2 | 2024 | 03-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 0 |
| 49102 | RS Umum Siloam TB Simatupang | 2 | 2024 | 03-08-2024 | 96.19% | 99% | 100% | 100% | 100% | 4.35% | 68.32% | 99.26% | 100% | 100% | 100% | 93.33% | 0 |
| 49103 | RS Umum Daerah Cipayung | 2 | 2024 | 01-01-1970 | 84% | 94% | 100% | 100% | 95.58% | 0% | 91.92% | 100% | 97.35% | 90.57% | 100% | 100% | 0 |
| 49104 | RS Umum PAD Gatot Soebroto | 2 | 2024 | 03-07-2024 | 85% | 98% | 100% | 100% | 100% | 1.7% | 88.28% | 100% | 80.47% | 100% | 100% | 100% | 0 |
| 49105 | RS Gigi dan Mulut FKG Universitas Trisakti | 2 | 2024 | 03-09-2024 | 98% | 99% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 0% | 100% | 0 |
| 49106 | RS Umum Universitas Kristen Indonesia | 2 | 2024 | 03-07-2024 | 82.83% | 80% | 100% | 0% | 100% | 0% | 69.11% | 100% | 99.29% | 50% | 100% | 100% | 0 |
| 49107 | RS Umum Anggrek Mas | 2 | 2024 | 03-08-2024 | 95% | 95% | 99.5% | 100% | 71.91% | 3.33% | 45% | 100% | 99.71% | 66.67% | 97% | 100% | 0 |
| 49108 | RS Ibu dan Anak Asta Nugraha | 2 | 2024 | - | 80% | 83% | 100% | % | 100% | % | 100% | 100% | 0% | 0% | 100% | 0% | 0 |
| 49109 | RS Umum Pekerja | 2 | 2024 | 03-09-2024 | 87.87% | 99% | 100% | 72.73% | 99.08% | 3.64% | 44.88% | 100% | 100% | 75.22% | 100% | 100% | 0 |
| 49110 | RS Menteng Mitra Afia | 2 | 2024 | 03-10-2024 | 100% | 100% | 100% | 100% | 100% | 7.09% | 43.82% | 100% | 81.2% | 100% | 100% | 100% | 0 |
| 49111 | RS Umum Daerah Tanjung Priok | 2 | 2024 | 03-08-2024 | 85.07% | 100% | 100% | 0% | 85.19% | 2.08% | 80.71% | 100% | 82.62% | 100% | 100% | 100% | 0 |
| 49112 | RS Umum Mayapada | 2 | 2024 | 03-07-2024 | 87.5% | 100% | 94.89% | % | 72.87% | 0.69% | 97.02% | 93.72% | 99.52% | 100% | 98.2% | 100% | 0 |
| 49113 | RSUPN Dr. Cipto Mangunkusumo | 2 | 2024 | 03-10-2024 | 96.44% | 96% | 98.68% | 76.92% | 61.79% | 3.54% | 94.7% | 98.69% | 94% | 100% | 96.12% | 100% | 0 |
| 49114 | RS Umum dr. Abdul Radjak Salemba | 2 | 2024 | 03-10-2024 | 97.4% | 100% | 100% | 0% | 97.56% | 0% | 80.99% | 100% | 0% | 100% | 100% | 100% | 0 |
| 49115 | RS Khusus Bedah Bina Estetika | 2 | 2024 | 07-10-2024 | 97.5% | 100% | 100% | 0% | 87.5% | 3.23% | 90.32% | 100% | 90.48% | 86.96% | 0% | 90% | 0 |
| 49116 | RS Ibu dan Anak Sayyidah | 2 | 2024 | 01-01-1970 | 100% | 100% | 100% | 96.83% | 100% | 0% | 51.38% | 100% | 100% | 100% | 100% | 75.86% | 0 |
| 49117 | RS Islam Jakarta Cempaka Putih | 2 | 2024 | 03-10-2024 | 83.5% | 94% | 100% | 83.33% | 86.28% | 1.82% | 68.19% | 100% | 85.18% | 85.71% | 99.64% | 100% | 0 |
| 49118 | RS Umum Mitra Kemayoran | 2 | 2024 | 03-10-2024 | 99.49% | 100% | 100% | 0% | 100% | 0% | 92.86% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49119 | RS Khusus Daerah Duren Sawit | 2 | 2024 | 01-01-1970 | 64.61% | 90% | 100% | 97.3% | 89.43% | 5.1% | 81.5% | 98.98% | 93.23% | 0% | 100% | 100% | 0 |
| 49120 | RS Umum Pelabuhan Tanjung Priok | 2 | 2024 | 03-05-2024 | 91.7% | 89% | 100% | 100% | 89.09% | 0% | 66.28% | 100% | 100% | 95.24% | 99.93% | 100% | 0 |
| 49121 | RS Umum Patria IKKT | 2 | 2024 | 03-09-2024 | 98.62% | 98% | 100% | 85.71% | 88.54% | 2.63% | 85.12% | 100% | 96.11% | 83.33% | 100% | 100% | 0 |
| 49122 | RS Umum Royal Progress | 2 | 2024 | 03-10-2024 | 93.5% | 100% | 100% | 0% | 84.38% | 0% | 71.81% | 100% | 98.07% | 100% | 100% | 100% | 0 |
| 49123 | RS Umum Daerah Kebayoran Lama | 2 | 2024 | 03-05-2024 | 87.5% | 100% | 100% | 100% | 97.45% | 0% | 100% | 100% | 97.25% | 100% | 100% | 100% | 0 |
| 49124 | RS Kanker Dharmais | 2 | 2024 | 03-08-2024 | 97.49% | 99% | 99.3% | % | 81.12% | 3.47% | 88.96% | 94.31% | 99.99% | 93.57% | 100% | 92% | 0 |
| 49125 | RS Siloam Agora | 2 | 2024 | 03-10-2024 | 90.24% | 100% | 100% | 0% | 88.61% | 0% | 73.79% | 100% | 100% | 100% | 100% | 94.12% | 0 |
| 49126 | RS Jiwa Islam Klender | 2 | 2024 | 01-01-1970 | 86.31% | 100% | 100% | % | 95.21% | % | 82.33% | 100% | 99.57% | 98.51% | 95.65% | 0% | 0 |
| 49127 | RS Umum Siloam Hospitals Kebon Jeruk | 2 | 2024 | 03-07-2024 | 97.54% | 97% | 100% | 0% | 67.09% | 7.59% | 90.91% | 100% | 98.09% | 100% | 100% | 100% | 0 |
| 49128 | RS Brawijaya Saharjo | 2 | 2024 | 01-01-1970 | 80.5% | 100% | 99.64% | 100% | 73.77% | 0% | 68.36% | 100% | 99.82% | 0% | 100% | 100% | 0 |
| 49129 | RS Jantung Bina Waluya | 2 | 2024 | 03-10-2024 | 62.5% | 70% | 100% | 0% | 85.71% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49130 | RS Umum Harapan Bunda | 2 | 2024 | 03-10-2024 | 85.38% | 97% | 100% | 0% | 73.28% | 8.15% | 40.21% | 100% | 94.73% | 100% | 100% | 100% | 0 |
| 49131 | RS Umum Sukmul | 2 | 2024 | 03-09-2024 | 87.32% | 99% | 100% | 0% | 100% | 0% | 85.87% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49132 | RS Umum Ali Sibroh Malisi | 2 | 2024 | 03-09-2024 | 100% | 100% | 100% | 0% | 51.16% | 1.67% | 76.61% | 100% | 100% | 0% | 100% | 100% | 0 |
| 49133 | RS Umum Daerah Cengkareng | 2 | 2024 | 03-08-2024 | 92.1% | 100% | 100% | 100% | 87.87% | 3.98% | 85.05% | 97.99% | 96.71% | 80.21% | 100% | 100% | 0 |
| 49134 | RS Umum Yarsi | 2 | 2024 | 03-09-2024 | 83.64% | 100% | 100% | 33.33% | 81.25% | 0% | 98.75% | 100% | 98.61% | 100% | 100% | 100% | 0 |
| 49135 | RS Umum Haji Jakarta | 2 | 2024 | 03-10-2024 | 93.73% | 100% | 100% | 0% | 68.92% | 0% | 100% | 97.63% | 75.34% | 75% | 2.74% | 100% | 0 |
| 49136 | RS Umum Pluit | 2 | 2024 | 03-05-2024 | 99.54% | 100% | 100% | 0% | 94.94% | 7.14% | 96.56% | 100% | 100% | 91.67% | 100% | 100% | 0 |
| 49137 | RS Umum Harum | 2 | 2024 | 03-09-2024 | 85% | 94% | 90.42% | 0% | 67.97% | 0% | 57.27% | 100% | 86.97% | 50% | 88.2% | 89.66% | 0 |
| 49138 | RS Umum Bhakti Mulia | 2 | 2024 | 01-01-1970 | 85.41% | 92% | 94.06% | 0% | 66.96% | 0% | 92.8% | 100% | 99.17% | 87.04% | 97.54% | 100% | 0 |
| 49139 | RS Umum Medika Permata Hijau | 2 | 2024 | 03-10-2024 | 85.24% | 94% | 100% | 0% | 84.42% | 14.42% | 64.2% | 100% | 99.42% | 92.86% | 100% | 100% | 0 |
| 49140 | RS Umum Daerah Kebayoran Baru | 2 | 2024 | 04-06-2024 | 100% | 100% | 100% | 0% | 91.43% | 0% | 96.6% | 100% | 94.55% | 100% | 100% | 0% | 0 |
| 49141 | RS Umum Satya Negara | 2 | 2024 | 03-09-2024 | 97.69% | 99% | 100% | 0% | 74.21% | 17.65% | 49.38% | 100% | 71.25% | 100% | 100% | 100% | 0 |
| 49142 | RS Pusat Otak Nasional Prof DR. dr. Mahar Mardjono | 2 | 2024 | 01-01-1970 | 81.23% | 94% | 98.05% | 0% | 97.28% | 3.26% | 91.32% | 100% | 99.51% | 100% | 80.05% | 100% | 0 |
| 49143 | RS Umum Harapan Jayakarta | 2 | 2024 | 03-08-2024 | 90% | 90% | 100% | 100% | 98.29% | 0% | 93.82% | 100% | 99.96% | 95.45% | 100% | 81.82% | 0 |
| 49144 | RS Umum Alia Hospital | 2 | 2024 | 03-07-2024 | 85.27% | 96% | 99.9% | 80.49% | 75% | 9.63% | 73.61% | 100% | 99.54% | 100% | 100% | 100% | 0 |
| 49145 | Mayapada Hospital Kuningan | 2 | 2024 | 07-09-2024 | 86.74% | 100% | 99.49% | 100% | 82.19% | 0.64% | 65.98% | 100% | 100% | 91.67% | 100% | 100% | 0 |
| 49146 | RS Gigi Dan Mulut Angkatan Udara | 2 | 2024 | 03-10-2024 | 89.58% | 99% | 100% | 0% | 99.33% | 98.48% | 100% | 0% | 100% | 98.67% | 99.05% | 100% | 0 |
| 49147 | RS Islam Jakarta Sukapura | 2 | 2024 | 03-07-2024 | 81.9% | 100% | 100% | 0% | 86.67% | 0% | 59.35% | 100% | 86.24% | 45.45% | 100% | 100% | 0 |
| 49148 | RS Jiwa Dr. Soeharto Heerdjan | 2 | 2024 | 03-10-2024 | 96.74% | 100% | 100% | 0% | 79.17% | 0% | 85.53% | 100% | 99.37% | 93.75% | 100% | 100% | 0 |
| 49149 | RS Umum Akademik Atma Jaya | 2 | 2024 | 03-08-2024 | 94% | 100% | 80.69% | 100% | 53.91% | 7.48% | 87.55% | 100% | 96.37% | 100% | 99.81% | 100% | 0 |
| 49150 | RS Khusus Bedah Halimun | 2 | 2024 | 03-05-2024 | 100% | 100% | 100% | 0% | 95.57% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.