Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 49201 | RS Khusus Mata Padang Eye Center | 2 | 2024 | 03-07-2024 | 89.16% | 100% | 100% | % | 97.63% | 3.93% | 92.5% | 100% | 100% | 0% | 100% | 100% | 0 |
| 49202 | RS Khusus Ibu dan Anak Haryanda | 2 | 2024 | 01-01-1970 | 92.5% | 100% | 100% | 100% | 94% | 0% | 93% | 100% | 92.5% | 100% | 100% | 100% | 0 |
| 49203 | RS Islam Ibnu Sina Bukittinggi | 2 | 2024 | 03-09-2024 | 89% | 99% | 98.59% | 50% | 92.08% | 8% | 57.11% | 100% | 97.74% | 97.37% | 100% | 100% | 0 |
| 49204 | RS Umum BKM | 2 | 2024 | 03-08-2024 | 87.32% | 92% | 99.57% | 42.86% | 90% | 0% | 68.6% | 100% | 95.01% | 87.31% | 100% | 100% | 0 |
| 49205 | RS Umum AL Fuadi | 2 | 2024 | 03-09-2024 | 98.59% | 100% | 95.74% | 100% | 98.3% | 0% | 94.8% | 100% | 97.42% | 93.33% | 95.31% | 100% | 0 |
| 49206 | RS Umum Bidadari | 2 | 2024 | 03-04-2024 | 100% | 100% | 100% | 90.91% | 91.29% | 0% | 98.97% | 100% | 97.42% | 92.11% | 100% | 100% | 0 |
| 49207 | RS Ibu dan Anak Restu Ibu | 2 | 2024 | 03-10-2024 | 91% | 100% | 100% | 40% | 70.2% | 0% | 87.04% | 100% | 93.39% | 54.67% | 100% | 100% | 0 |
| 49208 | RS Khusus Ibu dan Anak Permata Hati | 2 | 2024 | 03-10-2024 | 99% | 100% | 100% | 100% | 97.86% | 2.5% | 95.74% | 100% | 96.56% | 100% | 100% | 100% | 0 |
| 49209 | RS Umum Sylvani | 2 | 2024 | 03-10-2024 | 95.5% | 98% | 91.87% | 88.24% | 84.15% | 100% | 85.19% | 100% | 96.43% | 89.55% | 0% | 100% | 0 |
| 49210 | RS Otak DR. Drs. M. Hatta Bukittinggi | 2 | 2024 | 03-07-2024 | 90% | 100% | 99.62% | 100% | 80% | 0% | 70.86% | 100% | 90.56% | 100% | 93.02% | 100% | 0 |
| 49211 | RS Umum Harapan Ibunda | 2 | 2024 | - | 80% | 80% | 73.56% | 100% | 91.09% | 0% | 85.63% | 100% | 98.52% | 81.48% | 94.25% | 0% | 0 |
| 49212 | RS Tk. IV Pekanbaru | 2 | 2024 | 03-06-2024 | 91.16% | 100% | 100% | 0% | 98.76% | 0% | 94.87% | 100% | 100% | 100% | 100% | 90% | 0 |
| 49213 | RS Umum Daerah Muara Labuh | 2 | 2024 | 03-07-2024 | 92.5% | 88% | 97.5% | 21.74% | 96.56% | 46.67% | 100% | 100% | 89.35% | 82.99% | 77.16% | 0% | 0 |
| 49214 | RS TNI Tk. IV 01.07.03 | 2 | 2024 | 03-10-2024 | 95% | 95% | 97.5% | 94.74% | 100% | 0% | 95.97% | 100% | 95.57% | 100% | 100% | 100% | 0 |
| 49215 | RS Umum Bethesda Gunungsitoli | 2 | 2024 | 03-08-2024 | 92.5% | 98% | 100% | 100% | 93.11% | 1.43% | 78.3% | 100% | 100% | 82.42% | 100% | 100% | 0 |
| 49216 | RS Umum Islam Ibnu Sina | 2 | 2024 | 03-08-2024 | 81.26% | 92% | 100% | 0% | 83.28% | 5.91% | 69.94% | 100% | 92.08% | 0% | 100% | 100% | 0 |
| 49217 | RS Umum Haji Medan | 2 | 2024 | 03-10-2024 | 86.12% | 94% | 100% | 76.92% | 87.12% | 13.04% | 89.62% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49218 | RS Jiwa dr. Yaunin | 2 | 2024 | 03-08-2024 | 95.02% | 96% | 100% | % | 95.94% | % | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 49219 | RS Umum Tandun | 2 | 2024 | 03-10-2024 | 97.37% | 100% | 100% | 0% | 27.1% | 0% | 100% | 100% | 59.18% | 93.94% | 100% | 50% | 0 |
| 49220 | RS Umum Daerah Bengkalis | 2 | 2024 | 03-07-2024 | 95.56% | 100% | 100% | 100% | 51.81% | 37.5% | 94.81% | 100% | 92.76% | 95% | 100% | 87.5% | 0 |
| 49221 | RS Umum Daerah Bangkinang | 2 | 2024 | 03-09-2024 | 99.18% | 97% | 100% | 0% | 30.03% | 0% | 85.17% | 100% | 90.73% | 72.73% | 100% | 100% | 0 |
| 49222 | RS Ibu dan Anak Badrul Aini | 2 | 2024 | 03-07-2024 | 93.5% | 95% | 100% | 100% | 96.67% | 0% | 93.75% | 95.38% | 0% | 100% | 100% | 100% | 0 |
| 49223 | RS Umum Bahagia Medan | 2 | 2024 | 03-06-2024 | 90% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 49224 | RS Umum Daerah Sungai Dareh | 2 | 2024 | 03-08-2024 | 51.47% | 76% | 99.52% | 44% | 49.75% | 0% | 87.64% | 100% | 96.41% | 0% | 76.47% | 100% | 0 |
| 49225 | RS Umum Wulan Windy | 2 | 2024 | 03-07-2024 | 90.06% | 100% | 100% | 0% | 89.6% | 11.4% | 85.6% | 100% | 100% | 79.17% | 100% | 100% | 0 |
| 49226 | RS Umum Selaguri | 2 | 2024 | 05-08-2024 | 88% | 100% | 100% | 0% | 89.86% | 0% | 100% | 0% | 82.53% | 0% | 100% | 0% | 0 |
| 49227 | RS Umum Estomihi | 2 | 2024 | 03-08-2024 | 90% | 77% | 100% | 85% | 78.32% | 8.57% | 86.59% | 100% | 73.98% | 90% | 100% | 100% | 0 |
| 49228 | RS Umum Daerah Tengku Rafi'an Siak Sri Indrapura | 2 | 2024 | 03-08-2024 | 85.23% | 92% | 97.75% | 100% | 77.4% | 3.25% | 89.25% | 100% | 99.71% | 85.37% | 96.25% | 0% | 0 |
| 49229 | RS Columbia Asia Medan | 2 | 2024 | - | 99.81% | 100% | 100% | 0% | 72.73% | 0% | 63.28% | 100% | 0% | 100% | 94.77% | 100% | 0 |
| 49230 | RS Khusus Gigi dan Mulut Univ. Sumatera Utara | 2 | 2024 | 03-08-2024 | 94.4% | 94% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 74.47% | 0 |
| 49231 | RS Khusus Bedah Ropanasuri | 2 | 2024 | 03-10-2024 | 89.14% | 100% | 100% | % | 82.52% | 4.51% | 34.08% | 100% | 42.65% | 83.33% | 100% | 100% | 0 |
| 49232 | RS Umum Amalia Medika | 2 | 2024 | 03-10-2024 | 86.23% | 100% | 100% | 100% | 61.59% | 3.7% | 94.77% | 100% | 100% | 38.71% | 99.26% | 100% | 0 |
| 49233 | RS Umum Daerah Dr. RM. Pratomo Bagansiapiapi | 2 | 2024 | 03-08-2024 | 84.09% | 90% | 100% | 83.33% | 48.2% | 0% | 85.03% | 100% | 97.59% | 73.56% | 100% | 50% | 0 |
| 49234 | RS Umum Daerah Petala Bumi | 2 | 2024 | 03-09-2024 | 70.5% | 82% | 100% | 0% | 60.46% | 1.79% | 92.95% | 100% | 93.47% | 0% | 100% | 71.43% | 0 |
| 49235 | RS Ibunda | 2 | 2024 | 03-10-2024 | 85.49% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 87.5% | 100% | 100% | 100% | 0 |
| 49236 | RS Umum Medicare Sorek | 2 | 2024 | 03-03-2024 | 97.5% | 100% | 100% | 100% | 96.88% | 0% | 95.45% | 100% | 96.88% | 100% | 100% | 100% | 0 |
| 49237 | RS Umum Martha Friska Multatuli | 2 | 2024 | 03-10-2024 | 87.82% | 98% | 100% | 95.65% | 62.95% | 2.38% | 51.1% | 100% | 91.1% | 95.65% | 100% | 100% | 0 |
| 49238 | RS Umum Efarina | 2 | 2024 | 03-02-2024 | 84% | 76% | 78.41% | 100% | 75% | 1% | 83% | 100% | 96.73% | 90% | 91% | 80% | 0 |
| 49239 | RS Khusus Bedah Setia Budi | 2 | 2024 | - | 98.5% | 100% | 100% | 100% | 98.5% | 100% | 99% | 100% | 99.2% | 100% | 100% | 100% | 0 |
| 49240 | RS Jiwa Prof. Dr. Hasan Basri Saanin Datuk Tan Par | 2 | 2024 | 03-08-2024 | 95.35% | 100% | 100% | 0% | 94.34% | 0% | 100% | 100% | 100% | 48.1% | 100% | 0% | 0 |
| 49241 | RS Umum Murni Teguh Memorial Hospital | 2 | 2024 | 03-09-2024 | 93.98% | 100% | 100% | 100% | 70.56% | 5.06% | 59.9% | 100% | 99.84% | 83.33% | 100% | 71.43% | 0 |
| 49242 | RS Kelas D Pasaman | 2 | 2024 | 08-12-2024 | 51.61% | 56% | 64.52% | 100% | 49.64% | 0% | 56.74% | 95% | 71.84% | 70.69% | 63.33% | 89.55% | 0 |
| 49243 | RS Umum Daerah Selasih Riau | 2 | 2024 | 03-07-2024 | 61.33% | 72% | 91.74% | 100% | 83.76% | 0% | 95.31% | 100% | 93.33% | 88.89% | 85.71% | 100% | 0 |
| 49244 | RS Umum Bunda Thamrin | 2 | 2024 | 03-09-2024 | 95.72% | 100% | 100% | 100% | 77.85% | 0% | 61.64% | 100% | 99.96% | 77.78% | 100% | 100% | 0 |
| 49245 | RS 3M Plus | 2 | 2024 | 03-10-2024 | 90% | 100% | 95.45% | 0% | 52.1% | 95.29% | 68.75% | 64% | 100% | 0% | 100% | 100% | 0 |
| 49246 | RS Khusus Mata SMEC | 2 | 2024 | 03-07-2024 | 97% | 100% | 100% | 0% | 98.33% | 0% | 100% | 100% | 96.94% | 100% | 100% | 100% | 0 |
| 49247 | RS Umum Daerah Sungai Rumbai | 2 | 2024 | 03-09-2024 | 85.77% | 97% | 94.54% | 0% | 39.27% | 0% | 96.88% | 100% | 94.36% | 88.24% | 100% | 100% | 0 |
| 49248 | RS Ibu dan Anak Athaya Medika | 2 | 2024 | 03-06-2024 | 87.5% | 100% | 100% | 82.86% | 93.75% | 3.85% | 88.28% | 100% | 90.72% | 87.5% | 100% | 87.5% | 0 |
| 49249 | RS Ibu dan Anak Harapan Medika | 2 | 2024 | 03-09-2024 | 94.44% | 100% | 100% | 100% | 94.74% | 70.59% | 100% | 100% | 98.37% | 100% | 100% | 100% | 0 |
| 49250 | RS Umum Vina Estetica | 2 | 2024 | 07-10-2024 | 89.25% | 70% | 80% | 100% | 85% | 0% | 73.33% | 100% | 99.28% | 100% | 80% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.