Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 49301 | RS Santa Maria Pekanbaru | 2 | 2024 | 03-08-2024 | 95.98% | 100% | 100% | 100% | 94.31% | 0% | 87.05% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49302 | RS Ibu dan Anak Annisa Payakumbuh | 2 | 2024 | - | 93.75% | 100% | 100% | 100% | 89.85% | 1.04% | 88.76% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49303 | RS Pertamina Hulu Rokan | 2 | 2024 | 03-10-2024 | 86% | 100% | 100% | 0% | 97% | 0% | 54.29% | 0% | 0% | 91.76% | 100% | 100% | 0 |
| 49304 | RS Ibu dan Anak Stella Maris | 2 | 2024 | 03-10-2024 | 90.43% | 80% | 100% | 0% | 100% | 0.6% | 98.15% | 100% | 99.91% | 93.84% | 100% | 100% | 0 |
| 49305 | RS Umum Daerah Kabupaten Kepulauan Meranti | 2 | 2024 | 03-09-2024 | 88% | 100% | 100% | 0% | 77.96% | 1.1% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49306 | RS Umum Daerah Teluk Kuantan | 2 | 2024 | 03-10-2024 | 81.5% | 98% | 96.14% | 100% | 68.45% | 3.28% | 76.7% | 100% | 92.3% | 83.93% | 93.42% | 100% | 0 |
| 49307 | RS Umum Daerah Tengku Sulung | 2 | 2024 | 03-10-2024 | 92.24% | 96% | 98.41% | 100% | 88.95% | 0% | 89.92% | 100% | 89.8% | 100% | 93.94% | 66.67% | 0 |
| 49308 | RS Umum Daerah Kec.Mandau | 2 | 2024 | 03-09-2024 | 96% | 95% | 100% | 0% | 86.71% | 0% | 90.09% | 100% | 98.44% | 88.89% | 100% | 0% | 0 |
| 49309 | RS Umum Tere Margareth | 2 | 2024 | 03-09-2024 | 95.06% | 90% | 95.29% | 0% | 94.64% | 100% | 97.97% | 50% | 92.75% | 98.33% | 100% | 100% | 0 |
| 49310 | RS Ibu dan Anak Siti Hawa | 2 | 2024 | 03-10-2024 | 99.5% | 100% | 100% | 80% | 100% | 0% | 80.39% | 100% | 100% | 100% | 100% | 0% | 0 |
| 49311 | RS Islam Ibnu Sina Panti Yarsi | 2 | 2024 | 03-10-2024 | 90.41% | 100% | 100% | 100% | 41.98% | 0% | 44.3% | 100% | 92.6% | 82.89% | 100% | 100% | 0 |
| 49312 | RS Umum Syafira | 2 | 2024 | 03-06-2024 | 87.2% | 86% | 100% | 60% | 97.21% | 6.73% | 67.31% | 100% | 99.63% | 100% | 100% | 100% | 0 |
| 49313 | RS Tk. IV 01.07.02 Binjai | 2 | 2024 | 03-04-2024 | 89.5% | 100% | 100% | 97.14% | 100% | 0% | 71.47% | 100% | 100% | 96% | 100% | 100% | 0 |
| 49314 | RS Umum Daerah Puri Husada Tembilahan | 2 | 2024 | 03-08-2024 | 99.14% | 100% | 100% | 36.36% | 61.49% | 25.4% | 99.67% | 98% | 100% | 100% | 100% | 100% | 0 |
| 49315 | RS Umum Madani | 2 | 2024 | 03-10-2024 | 85% | 100% | 100% | 81.25% | 85.14% | 4.5% | 81.1% | 100% | 84.36% | 87.62% | 100% | 100% | 0 |
| 49316 | RS Umum Daerah Kota Bukittinggi | 2 | 2024 | 03-07-2024 | 84.5% | 87% | 98.05% | 100% | 47.81% | 7.69% | 95.38% | 100% | 90.03% | 100% | 100% | 0% | 0 |
| 49317 | RS Umum Islam Ibnu Sina | 2 | 2024 | 03-09-2024 | 94.61% | 99% | 97.69% | 100% | 79.53% | 2.56% | 69% | 100% | 86.89% | 68.52% | 99.23% | 100% | 0 |
| 49318 | RS Umum Siloam Dhirga Surya | 2 | 2024 | 03-08-2024 | 92.05% | 96% | 93.85% | 0% | 64.14% | 11.17% | 86% | 98.91% | 99.64% | 12.5% | 97.04% | 79.55% | 0 |
| 49319 | RS Muizzah | 2 | 2024 | 01-01-1970 | 90% | 93% | 94.44% | 97.22% | 93.33% | 75% | 100% | 90% | 0% | 90% | 100% | 100% | 0 |
| 49320 | RS Umum Daerah dr. Rasidin Padang | 2 | 2024 | 03-10-2024 | 87.77% | 91% | 100% | 100% | 47.83% | 7.94% | 94.44% | 100% | 81.86% | 100% | 100% | 100% | 0 |
| 49321 | RS Umum Mitra Medika Amplas | 2 | 2024 | 03-08-2024 | 93.13% | 100% | 100% | 56.25% | 58.13% | 0% | 82.13% | 100% | 100% | 80% | 100% | 100% | 0 |
| 49322 | RS Umum Universitas Sumatera Utara | 2 | 2024 | 03-10-2024 | 71% | 100% | 100% | 100% | 67.75% | 1.18% | 38.7% | 100% | 90.53% | 100% | 100% | 100% | 0 |
| 49323 | RS Umum Ibnu Sina Kota Payakumbuh | 2 | 2024 | 03-07-2024 | 88.33% | 100% | 100% | 100% | 88.77% | 0% | 56.69% | 100% | 84.19% | 80.95% | 100% | 100% | 0 |
| 49324 | RS Umum Artha Medica | 2 | 2024 | - | 83% | 83% | 100% | 86.11% | 26.78% | 4.88% | 84.16% | 100% | 100% | 95.92% | 100% | 100% | 0 |
| 49325 | RS Umum Kasih Ibu Rengat | 2 | 2024 | 03-08-2024 | 86.58% | 92% | 92.68% | 0% | 91.54% | 0% | 85.71% | 100% | 87.42% | 83.33% | 100% | 100% | 0 |
| 49326 | RS Bangkatan PTPN II | 2 | 2024 | 03-08-2024 | 100% | 10% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 49327 | RS Umum Daerah Lubuk Sikaping | 2 | 2024 | 03-08-2024 | 79.01% | 97% | 95% | 40% | 54.14% | 0% | 91.03% | 54.55% | 89.43% | 67.65% | 96.88% | 100% | 0 |
| 49328 | RS Umum Kharisma | 2 | 2024 | 03-09-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 89.66% | 100% | 100% | 0% | 0 |
| 49329 | Bogor Senior Hospital | 2 | 2024 | 03-06-2024 | 95.19% | 98% | 100% | 0% | 88.05% | 0% | 91.56% | 100% | 99.45% | 0% | 5% | 100% | 0 |
| 49330 | RS Umum Bhakti Medicare | 2 | 2024 | 03-08-2024 | 90% | 98% | 98.44% | 65.12% | 32% | 79.31% | 51.12% | 100% | 91.72% | 86% | 100% | 100% | 0 |
| 49331 | RS Umum Daerah Sagaranten | 2 | 2024 | 01-01-1970 | 86% | 97% | 72% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 49332 | RS Harapan Sehati | 2 | 2024 | 03-07-2024 | 93.7% | 99% | 84.24% | 100% | 93.03% | 15.38% | 95.12% | 100% | 98.39% | 85% | 96.76% | 100% | 0 |
| 49333 | RS Umum Daerah Linggajati Kuningan | 2 | 2024 | 03-06-2024 | 80.79% | 97% | 96.09% | 100% | 81.91% | 0% | 80.6% | 96.86% | 93.49% | 81.78% | 83.66% | 100% | 0 |
| 49334 | RS Umum Daerah Sayang | 2 | 2024 | 03-10-2024 | 76.48% | 82% | 99.82% | 50% | 90% | 20.63% | 96.04% | 100% | 88.16% | 64.97% | 99.99% | 100% | 0 |
| 49335 | RS Umum Haji Syaiful Anwar | 2 | 2024 | 03-01-2024 | 87.5% | 82% | 100% | 100% | 90% | 100% | 82% | 100% | 100% | 70% | 100% | 75% | 0 |
| 49336 | RS Umum Daerah Cimacan | 2 | 2024 | 03-04-2024 | 100% | 100% | 100% | 100% | 89.66% | 0% | 93.15% | 100% | 92.95% | 88.46% | 100% | 100% | 0 |
| 49337 | RS Umum Dr. Hafiz | 2 | 2024 | 03-07-2024 | 84.35% | 98% | 99.53% | 100% | 85.82% | 0.43% | 95.59% | 99.68% | 97.69% | 71.74% | 96.63% | 100% | 0 |
| 49338 | RS Umum Siloam Hospitals Bogor | 2 | 2024 | 04-08-2024 | 99.09% | 100% | 0% | 100% | 0% | 4.05% | 71.58% | 100% | 0% | 100% | 100% | 0% | 0 |
| 49339 | RS Umum Kartika Cibadak | 2 | 2024 | 03-10-2024 | 96% | 90% | 97.21% | 22.22% | 58.49% | 51.02% | 78.83% | 93.7% | 100% | 85.84% | 99.89% | 100% | 0 |
| 49340 | RS Umum Daerah Bayu Asih | 2 | 2024 | 03-09-2024 | 92.66% | 94% | 99.85% | 0% | 54.55% | 0.25% | 99.73% | 96.68% | 92.21% | 100% | 96.88% | 100% | 0 |
| 49341 | RS Umum El-Syifa | 2 | 2024 | 03-10-2024 | 85% | 100% | 100% | 100% | 88.92% | 0% | 100% | 100% | 85.52% | 100% | 100% | 0% | 0 |
| 49342 | RS Islam Aysha | 2 | 2024 | 03-10-2024 | 46.2% | 58% | 99.47% | 50% | 30.12% | 8.24% | 64.55% | 100% | 95.98% | 14.29% | 100% | 100% | 0 |
| 49343 | RS Pena 98 | 2 | 2024 | 03-10-2024 | 75% | 88% | 97.5% | % | 83.33% | 1.43% | 85% | 100% | 89.94% | 85.71% | 98% | 100% | 0 |
| 49344 | RS Umum Daerah Sekarwangi | 2 | 2024 | 03-07-2024 | 81.5% | 95% | 96.15% | 100% | 66.58% | 7.81% | 88.94% | 100% | 85.56% | 97% | 98.83% | 100% | 0 |
| 49345 | RS Umum Juanda | 2 | 2024 | 03-05-2024 | 95% | 98% | 100% | 100% | 81.25% | 0% | 82.03% | 88.28% | 76.56% | 100% | 96.09% | 83.33% | 0 |
| 49346 | RS Eka Hospital | 2 | 2024 | 03-09-2024 | 87.31% | 99% | 100% | % | 82.87% | 4.31% | 86.95% | 100% | 100% | 92.52% | 94.83% | 100% | 0 |
| 49347 | RS Ibu dan Anak Livasya | 2 | 2024 | 03-10-2024 | 95.2% | 100% | 100% | 100% | 69% | 2.22% | 89.22% | 100% | 93.78% | 100% | 100% | 100% | 0 |
| 49348 | RS Umum Betha Medika | 2 | 2024 | 03-05-2024 | 83.42% | 95% | 93.49% | 94.87% | 69.45% | 3.98% | 54.25% | 100% | 88.63% | 81.43% | 95.09% | 100% | 0 |
| 49349 | RS Indo Sehat 2003 | 2 | 2024 | 03-08-2024 | 92.5% | 100% | 100% | 100% | 95% | 0% | 100% | 100% | 100% | 92.5% | 95% | 98% | 0 |
| 49350 | RS Universitas Indonesia | 2 | 2024 | 03-10-2024 | 90.48% | 100% | 100% | 100% | 26.71% | 5.34% | 90.62% | 100% | 81.95% | 81.25% | 99.6% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.