Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 49251 | RS Umum Yos Sudarso | 2 | 2024 | 03-01-2024 | 98.24% | 100% | 98.34% | 0% | 83.87% | 2% | 62.86% | 100% | 82.52% | 100% | 100% | 100% | 0 |
| 49252 | RS Umum Mitra Sejati | 2 | 2024 | 03-07-2024 | 87.66% | 80% | 99.69% | 81.67% | 94.33% | 6.04% | 72.87% | 88.57% | 99.94% | 78.05% | 91.48% | 87.8% | 0 |
| 49253 | RS Umum Surya Insani | 2 | 2024 | 03-09-2024 | 92.6% | 100% | 82.93% | 100% | 76.41% | 1.94% | 80.56% | 100% | 90.31% | 82.47% | 95.71% | 100% | 0 |
| 49254 | RS Umum Mitra Medika | 2 | 2024 | 03-08-2024 | 98.8% | 100% | 99.07% | 0% | 81.49% | 2.27% | 62.81% | 100% | 100% | 95.45% | 100% | 100% | 0 |
| 49255 | RS Umum Azzahra | 2 | 2024 | 03-08-2024 | 90% | 100% | 98.7% | 100% | 98.78% | 10% | 71.43% | 100% | 93.27% | 100% | 100% | 100% | 0 |
| 49256 | RS Umum Prima Husada Cipta Medan | 2 | 2024 | 03-09-2024 | 95% | 98% | 98.5% | 0% | 95% | 0% | 97.5% | 100% | 90% | 87.5% | 100% | 97.5% | 0 |
| 49257 | RS Umum Islam Ibnu Sina | 2 | 2024 | 03-06-2024 | 91.69% | 100% | 100% | 100% | 83.76% | 1.83% | 88.03% | 100% | 91% | 80.36% | 100% | 100% | 0 |
| 49258 | RS Umum Imelda Pekerja Indonesia | 2 | 2024 | 03-07-2024 | 96% | 98% | 99.1% | 96.9% | 95.52% | 0.8% | 97.3% | 95% | 98.39% | 86.67% | 96.84% | 94.59% | 0 |
| 49259 | RS Umum Awal Bros Ujung Batu | 2 | 2024 | 03-07-2024 | 82.5% | 100% | 100% | 94.12% | 80.37% | 5.24% | 86.9% | 100% | 98.59% | 100% | 100% | 100% | 0 |
| 49260 | RS Doa Ibunda | 2 | 2024 | 03-07-2024 | 90% | 100% | 100% | 0% | 0% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 49261 | RS Tk. III Reksodiwiryo Padang | 2 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 84.24% | 0.4% | 86.22% | 97.88% | 97.03% | 95.05% | 100% | 100% | 89.44 |
| 49262 | RS Jiwa Tampan | 2 | 2024 | 03-09-2024 | 85.91% | 96% | 99.94% | 0% | 73.71% | 0% | 63.43% | 100% | 97.84% | 0% | 0% | 75% | 0 |
| 49263 | RS Umum Mesra | 2 | 2024 | 03-07-2024 | 80% | 92% | 81.43% | 100% | 84% | 10% | 61.33% | 100% | 100% | 73.33% | 4% | 70% | 0 |
| 49264 | RS Umum Martha Friska | 2 | 2024 | 03-09-2024 | 88.17% | 96% | 100% | 100% | 81.18% | 10.39% | 76.73% | 100% | 100% | 80% | 100% | 100% | 0 |
| 49265 | RSUP Dr. M. Djamil | 2 | 2024 | 03-10-2024 | 93.03% | 100% | 100% | 85.71% | 82.36% | 5.82% | 85.75% | 90.26% | 99.55% | 100% | 100% | 100% | 0 |
| 49266 | RS Umum Pelita | 2 | 2024 | 02-11-2024 | 100% | 100% | 100% | 0% | 85% | 0% | 85% | 0% | 100% | 75% | 100% | 100% | 0 |
| 49267 | RS Umum Pusat H. Adam Malik | 2 | 2024 | 03-08-2024 | 94.29% | 98% | 100% | 100% | 89.16% | 0% | 90.91% | 99.32% | 99.98% | 87.43% | 99.61% | 100% | 0 |
| 49268 | RS Umum Aisyiyah Padang | 2 | 2024 | 03-10-2024 | 97.75% | 100% | 100% | 0% | 94.59% | 5.05% | 48.75% | 100% | 95.82% | 100% | 100% | 0% | 0 |
| 49269 | RS Ibu Anak Norfa Husada | 2 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49270 | RS Umum Sri Ratu | 2 | 2024 | 03-10-2024 | 90% | 100% | 100% | 100% | 100% | 0% | 97.54% | 100% | 90.57% | 0% | 100% | 0% | 0 |
| 49271 | RS Umum Daerah Ujung Gading | 2 | 2024 | 03-07-2024 | 91% | 82% | 80.37% | 0% | 80.77% | 0% | 96.61% | 100% | 91.01% | 95.12% | 90% | 100% | 0 |
| 49272 | RS Ibu Anak Bunda Anisyah | 2 | 2024 | 01-01-1970 | 97.5% | 100% | 100% | 83.33% | 90% | 80% | 100% | 100% | 95% | 90% | 100% | 100% | 0 |
| 49273 | RS Umum Sarah | 2 | 2024 | 03-07-2024 | 81.19% | 99% | 100% | 0% | 96.37% | 3.03% | 92.53% | 0% | 99.89% | 0% | 99.34% | 100% | 0 |
| 49274 | RS Umum Bandung | 2 | 2024 | 03-09-2024 | 91.85% | 88% | 88.39% | 93.33% | 90.42% | 9.09% | 88.07% | 97.3% | 100% | 93.33% | 92.59% | 100% | 0 |
| 49275 | RS Ibu Anak Husada Bunda | 2 | 2024 | 03-10-2024 | 85% | 97% | 93.75% | 100% | 91.91% | 0% | 93.75% | 0% | 89.62% | 92.19% | 100% | 100% | 0 |
| 49276 | RS Bhayangkara Padang | 2 | 2024 | 03-10-2024 | 100% | 100% | 100% | 100% | 93.55% | 0% | 88.31% | 100% | 94.95% | 100% | 100% | 100% | 0 |
| 49277 | RS Ibu dan Anak Murni Teguh Rosiva | 2 | 2024 | 03-10-2024 | 95.38% | 100% | 100% | 0% | 84.13% | 0% | 90% | 100% | 99.14% | 0% | 100% | 100% | 0 |
| 49278 | RS Umum Daerah Pasaman Barat | 2 | 2024 | 03-09-2024 | 85.23% | 90% | 100% | 100% | 26.5% | 7.32% | 97.08% | 100% | 49.31% | 81.13% | 100% | 81.25% | 0 |
| 49279 | RS Umum Daerah Rokan Hulu | 2 | 2024 | 03-05-2024 | 74.13% | 71% | 100% | 100% | 100% | 4.12% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 49280 | RS Umum Daerah Arifin Achmad | 2 | 2024 | 03-08-2024 | 96.02% | 91% | 100% | 0% | 88.13% | 0.17% | 82.4% | 100% | 92.1% | 96% | 100% | 100% | 0 |
| 49281 | RS Khusus Mata Provinsi Sumatera Utara | 2 | 2024 | 01-01-1970 | 86.5% | 95% | 79.79% | % | 80.65% | 0% | 0% | 100% | 67.39% | 87.5% | 0% | 100% | 0 |
| 49282 | RS Ibu dan Anak Sukma Bunda | 2 | 2024 | 03-09-2024 | 85% | 93% | 95.29% | 100% | 74.36% | 0% | 95.42% | 100% | 97.36% | 91.43% | 100% | 90% | 0 |
| 49283 | RS Umum Daerah Indrasari Rengat | 2 | 2024 | 03-04-2024 | 83.5% | 86% | 100% | 100% | 92.86% | 0.95% | 98.36% | 98.65% | 98.15% | 52.63% | 100% | 0% | 0 |
| 49284 | RS Umum Hermina Medan | 2 | 2024 | 03-08-2024 | 98.36% | 99% | 99.78% | 64.52% | 78.06% | 4.55% | 84.18% | 100% | 100% | 100% | 96.84% | 100% | 0 |
| 49285 | RS Ibu dan Anak Rezki Bunda | 2 | 2024 | 03-10-2024 | 85.12% | 100% | 100% | 100% | 93.33% | 3.33% | 88.24% | 100% | 96.12% | 95.67% | 100% | 100% | 0 |
| 49286 | RS Umum Daerah Dr. R. M. Djoelham Binjai | 2 | 2024 | 03-07-2024 | 78% | 90% | 100% | 0% | 100% | 0% | 77.66% | 100% | 100% | 36.17% | 100% | 100% | 0 |
| 49287 | RS Umum Daerah Lubuk Basung | 2 | 2024 | 03-07-2025 | 85% | 91% | 100% | 0% | 85.19% | 4.05% | 97.49% | 100% | 86% | 72.22% | 99.12% | 100% | 0 |
| 49288 | RS Ibu dan Anak Milano | 2 | 2024 | 03-05-2024 | 77% | 81% | 100% | 66.67% | 80.71% | 5.56% | 100% | 0% | 91.42% | 97.09% | 100% | 0% | 0 |
| 49289 | RS Umum Daerah Dr. Adnaan WD | 2 | 2024 | 03-04-2024 | 92.03% | 97% | 96.82% | 100% | 20.63% | 15.28% | 96.18% | 100% | 92.86% | 100% | 100% | 100% | 0 |
| 49290 | RS Umum Eka Hospital Pekanbaru | 2 | 2024 | 03-09-2024 | 89.72% | 100% | 100% | 0% | 85.53% | 7.59% | 98.9% | 100% | 100% | 93.66% | 100% | 100% | 0 |
| 49291 | RS Umum Eshmun | 2 | 2024 | 03-10-2024 | 90.5% | 93% | 100% | 0% | 75.66% | 12.24% | 62.38% | 100% | 50.61% | 83.64% | 100% | 100% | 0 |
| 49292 | RS Umum Mutia Sari | 2 | 2024 | 03-05-2024 | 96% | 93% | 100% | 100% | 90.07% | 0% | 79% | 100% | 98.33% | 55.56% | 100% | 91.75% | 0 |
| 49293 | RS Umum Royal Prima Marelan | 2 | 2024 | 03-09-2024 | 99.6% | 100% | 99.44% | 100% | 100% | 0% | 99.73% | 100% | 100% | 99.47% | 99.73% | 0% | 0 |
| 49294 | RS Ibu dan Anak Citra Aguswar Medical Center | 2 | 2024 | 08-08-2025 | 98.99% | 99% | 100% | 100% | 100% | 0% | 90.91% | 100% | 82.66% | 98.61% | 100% | 100% | 0 |
| 49295 | RS SUFINA AZIZ | 2 | 2024 | 03-08-2024 | 96.65% | 99% | 100% | 80% | 94.77% | 2.04% | 100% | 100% | 99.47% | 96.55% | 100% | 86.67% | 0 |
| 49296 | RS Ibu dan Anak Cicik | 2 | 2024 | 03-08-2024 | 84% | 98% | 100% | 0% | 82.39% | 2.47% | 47.25% | 100% | 99.99% | 0% | 100% | 100% | 0 |
| 49297 | RS Khusus Gigi dan Mulut Baiturrahmah | 2 | 2024 | 01-01-1970 | 94.34% | 87% | 100% | 0% | 96.23% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 49298 | RS Jiwa Bina Karsa Medan | 2 | 2024 | 03-08-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 99.42% | 97.5% | 100% | 100% | 0 |
| 49299 | RS Umum Bina Kasih | 2 | 2024 | 03-08-2024 | 89.39% | 86% | 94.92% | 100% | 95.69% | 100% | 83.23% | 100% | 100% | 0% | 80.65% | 100% | 0 |
| 49300 | RS Umum Daerah dr. Achmad Darwis | 2 | 2024 | 03-10-2024 | 91.41% | 97% | 99.92% | 80% | 72.7% | 0% | 98.66% | 100% | 100% | 0% | 99.31% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.