Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 54351 | RS Pancaran Kasih | 4 | 2024 | 05-08-2024 | 79% | 77% | 89.62% | 0% | 58.14% | 21.89% | 83.32% | 100% | 99.95% | 100% | 52.33% | 100% | 0 |
| 54352 | RS Umum Daerah ODSK | 4 | 2024 | 08-06-2024 | 86.72% | 87% | 95.6% | 0% | 96.3% | 1.59% | 83.16% | 100% | 96.68% | 79.75% | 100% | 100% | 0 |
| 54353 | RS Umum Daerah Mitra Sehat | 4 | 2024 | 05-10-2024 | 91% | 100% | 100% | 0% | 88.99% | 0% | 83.33% | 100% | 93.48% | 100% | 100% | 0% | 0 |
| 54354 | RS Ibu dan Anak Kasih Fatimah Kotamobagu | 4 | 2024 | 01-01-1970 | 92.34% | 94% | 100% | 100% | 82.47% | 0% | 92.55% | 100% | 96.76% | 84.57% | 88.83% | 100% | 0 |
| 54355 | RS Umum Daerah Morowali | 4 | 2024 | 05-10-2024 | 97.5% | 100% | 100% | 100% | 84% | 0% | 97.67% | 100% | 99.46% | 100% | 100% | 84% | 0 |
| 54356 | RS Umum Daerah Bolaang Mongondow Selatan | 4 | 2024 | 05-10-2024 | 83.49% | 95% | 100% | 0% | 71.71% | 0% | 94.15% | 100% | 99.23% | 78.67% | 100% | 100% | 0 |
| 54357 | RS Pratama Bilabanggai Buko Selatan | 4 | 2024 | 05-05-2024 | 100% | 100% | 100% | % | 86.36% | % | 100% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 54358 | RS Umum Manado Medical Center | 4 | 2024 | 07-05-2024 | 100% | 100% | 100% | 83.33% | 99.12% | 2.78% | 97.56% | 100% | 86.59% | 97.19% | 100% | 100% | 0 |
| 54359 | RS GKST Tentena | 4 | 2024 | 05-10-2024 | 75.22% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 34.01% | 0% | 100% | 0% | 0 |
| 54360 | RS Umum Daerah Tagulandang | 4 | 2024 | 05-10-2024 | 90% | 90% | 93.33% | % | 96.15% | % | 100% | 100% | 95.71% | 80% | 100% | 100% | 0 |
| 54361 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 4 | 2024 | 05-07-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 54362 | RS Umum Daerah Bolaang Mongondow Utara | 4 | 2024 | 05-08-2024 | 100% | 100% | 100% | 100% | 76.52% | 0% | 100% | 100% | 93.45% | 83.33% | 100% | 100% | 0 |
| 54363 | RS Umum Daerah Poso | 4 | 2024 | 05-08-2024 | 85.59% | 90% | 85.21% | 44.44% | 10.87% | 0% | 76.58% | 47.75% | 83.14% | 0% | 97.08% | 100% | 0 |
| 54364 | RS Umum Daerah Anugerah | 4 | 2024 | 05-09-2024 | 82.55% | 99% | 100% | 50% | 68.41% | 0% | 90.48% | 100% | 100% | 85.48% | 100% | 100% | 0 |
| 54365 | RS Umum Daerah Kota Kotamobagu | 4 | 2024 | 05-10-2024 | 85.61% | 98% | 98.76% | 0% | 60.02% | 61.7% | 98.78% | 100% | 99.52% | 100% | 0% | 0% | 0 |
| 54366 | RS Hermina Manado | 4 | 2024 | 01-01-1970 | 94% | 100% | 98.97% | 0% | 34.29% | 14.17% | 84.55% | 100% | 100% | 50% | 100% | 100% | 0 |
| 54367 | RS Prima Husada Sengkang | 4 | 2024 | 05-09-2024 | 92.5% | 100% | 100% | 0% | 100% | 0% | 80% | 100% | 93.36% | 81.82% | 100% | 0% | 0 |
| 54368 | RS Ibu dan Anak Yasira | 4 | 2024 | 05-03-2024 | 100% | 100% | 100% | 100% | 100% | 94.34% | 100% | 100% | 100% | 66.67% | 100% | 100% | 0 |
| 54369 | RS Hikmah Citra medika Sengkang | 4 | 2024 | 05-10-2024 | 94% | 100% | 100% | 0% | 94.34% | 0% | 97.25% | 100% | 96.13% | 100% | 100% | 100% | 0 |
| 54370 | RS Umum Daerah H.A. Sulthan Daeng Radja | 4 | 2024 | 05-09-2024 | 95.6% | 96% | 100% | 100% | 52.86% | 4.48% | 77.33% | 100% | 99% | 100% | 100% | 100% | 0 |
| 54371 | RS Kinapit | 4 | 2024 | 12-10-2024 | 88.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0% | 100% | 0 |
| 54372 | RS AL Ilyas Tarakan | 4 | 2024 | 01-01-1970 | 94% | 100% | 100% | 0% | 74% | 0% | 80% | 100% | 86% | 69% | 100% | 100% | 0 |
| 54373 | RS Pratama Jampea | 4 | 2024 | 08-12-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0% | 0% | 0 |
| 54374 | RS Umum Daerah Nene Mallomo | 4 | 2024 | 05-08-2024 | 88.97% | 100% | 97.98% | 100% | 95.76% | 0% | 93.08% | 94.95% | 89.15% | 70% | 87.78% | 100% | 0 |
| 54375 | RS Umum Daerah Arifin Numang | 4 | 2024 | 05-09-2024 | 55.13% | 76% | 99.73% | 85.71% | 50.46% | 15% | 55.25% | 100% | 100% | 80.95% | 100% | 100% | 0 |
| 54376 | RS Umum Daerah KH. Hayyung Kepulauan Selayar | 4 | 2024 | 08-08-2024 | 98.06% | 84% | 97.65% | 100% | 81.17% | 0% | 86.16% | 100% | 99.33% | 100% | 90.91% | 89.8% | 0 |
| 54377 | RS Umum Tadulako Palu | 4 | 2024 | 05-03-2024 | 85% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 54378 | RS Umum Anugrah Pangkajene | 4 | 2024 | 05-06-2024 | 88.5% | 89% | 95.61% | 100% | 86.62% | 5% | 83.33% | 100% | 79.08% | 82.68% | 100% | 100% | 0 |
| 54379 | RS Umum Daerah dr.H. Jusuf SK | 4 | 2024 | 01-01-1970 | 88.42% | 90% | 97.75% | 0% | 74.91% | 32.12% | 57.79% | 100% | 100% | 0% | 89.24% | 100% | 0 |
| 54380 | RS Samaritan Palu | 4 | 2024 | 01-01-1970 | 83.74% | 100% | 100% | 100% | 93.63% | 0% | 87.84% | 100% | 86.87% | 100% | 100% | 100% | 0 |
| 54381 | RS Umum Daerah Lasinrang Pinrang | 4 | 2024 | 05-04-2024 | 99.48% | 98% | 100% | 100% | 93.38% | 14.04% | 80.72% | 100% | 89.02% | 0% | 33.29% | 100% | 0 |
| 54382 | RS Woodward | 4 | 2024 | 05-06-2024 | 85.75% | 80% | 100% | 0% | 81.55% | 2.98% | 99.42% | 100% | 100% | 75% | 100% | 94.44% | 0 |
| 54383 | RS Umum Daerah Andi Djemma Masamba | 4 | 2024 | 05-09-2024 | 58.3% | 80% | 97.97% | 68.75% | 54.05% | 0.42% | 79.65% | 100% | 99.86% | 82.63% | 95.53% | 100% | 0 |
| 54384 | RS Umum Daerah Madani Palu | 4 | 2024 | 05-05-2024 | 86.15% | 99% | 100% | 0% | 51.77% | 0% | 99.87% | 100% | 87.8% | 100% | 100% | 0% | 0 |
| 54385 | RS Umum Inco Sorowako | 4 | 2024 | 05-10-2024 | 89% | 97% | 100% | 100% | 99.29% | 0% | 81.27% | 100% | 100% | 0% | 100% | 100% | 0 |
| 54386 | RS Hermina Samarinda | 4 | 2024 | 05-10-2024 | 82.5% | 83% | 96.71% | 64.29% | 92.86% | 11.98% | 82.22% | 100% | 96.99% | 100% | 100% | 100% | 0 |
| 54387 | RS Tonsea | 4 | 2024 | 05-09-2024 | 94% | 98% | 97.11% | 33.33% | 92.97% | 13.7% | 56.21% | 100% | 98.32% | 100% | 100% | 100% | 0 |
| 54388 | RS Budi Agung Palu | 4 | 2024 | 05-03-2024 | 97.5% | 92% | 100% | 100% | 96% | 0% | 70.38% | 100% | 77.5% | 16.67% | 86.67% | 100% | 0 |
| 54389 | RS Ibu dan Anak Tinatapura | 4 | 2024 | 04-12-2024 | 90% | 100% | 100% | 88.89% | 97.09% | 0% | 97.46% | 100% | 96.15% | 93.22% | 0% | 0% | 0 |
| 54390 | RS Ibu dan Anak Care She | 4 | 2024 | 05-07-2024 | 100% | 100% | 100% | 88.24% | 100% | 0% | 100% | 100% | 95.35% | 100% | 100% | 100% | 0 |
| 54391 | RS Umum Hj. Puang Sabbe | 4 | 2024 | 05-10-2024 | 72.58% | 99% | 100% | % | 98.7% | % | 100% | 0% | 99.22% | 100% | 96% | 0% | 0 |
| 54392 | RS Umum Daerah Massenrempulu Enrekang | 4 | 2024 | 05-08-2024 | 87.23% | 100% | 100% | 0% | 5.22% | 2.4% | 93.46% | 100% | 86.78% | 99.99% | 100% | 100% | 0 |
| 54393 | RS Bhayangkara Palu | 4 | 2024 | 05-03-2024 | 98.57% | 93% | 100% | 100% | 98.36% | 100% | 88.89% | 100% | 99.72% | 83.33% | 100% | 100% | 0 |
| 54394 | RS Umum Sis Al Jufri Palu | 4 | 2024 | 05-08-2024 | 87.4% | 91% | 100% | 100% | 31.69% | 4.76% | 82.9% | 100% | 67.06% | 100% | 100% | 93.75% | 0 |
| 54395 | RS Umum Daerah Madising | 4 | 2024 | 05-10-2024 | 82% | 88% | 100% | 0% | 57.04% | 0% | 100% | 100% | 92.71% | 100% | 100% | 100% | 0 |
| 54396 | RS Ibu dan Anak Nasana Pura | 4 | 2024 | 05-01-2024 | 92.41% | 83% | 100% | 100% | 82.76% | 2% | 100% | 100% | 96.6% | 100% | 100% | 90% | 0 |
| 54397 | RS Umum Aisyiyah St. Khadijah | 4 | 2024 | 05-07-2024 | 76.81% | 34% | 99.54% | 0% | 55.56% | 0% | 87.8% | 100% | 82.68% | 75% | 99.2% | 33.33% | 0 |
| 54398 | RS Siloam GMIM Sonder | 4 | 2024 | 05-10-2024 | 81.92% | 77% | 88.42% | 0% | 100% | 1.19% | 91.69% | 100% | 95.69% | 88.54% | 97.3% | 100% | 0 |
| 54399 | RS Budi Setia | 4 | 2024 | 05-10-2024 | 88.5% | 87% | 100% | 0% | 86.36% | 0% | 86.46% | 100% | 90% | 77.78% | 100% | 100% | 0 |
| 54400 | RS Umum Daerah Batiling | 4 | 2024 | 05-08-2024 | 85.5% | 84% | 82.61% | 0% | 92.65% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.