Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 54301 | RS Hikmah Sejahtera Sukamaju | 3 | 2024 | 04-05-2024 | 83% | 88% | 93.5% | 84% | 92.5% | 0% | 89% | 100% | 96.67% | 76.67% | 87.5% | 77.33% | 0 |
| 54302 | RS Jiwa Atma Husada Mahakam | 3 | 2024 | 04-04-2024 | 88.06% | 100% | 100% | 0% | 100% | 0% | 88.7% | 100% | 100% | 65.62% | 100% | 100% | 0 |
| 54303 | RS Umum Daerah Mitra Sehat | 3 | 2024 | 04-10-2024 | 91.11% | 100% | 100% | 0% | 84.21% | 0% | 82.14% | 100% | 95.56% | 100% | 100% | 0% | 0 |
| 54304 | RS TK. III. 13.06.01 Dr. Sindhu Trisno | 3 | 2024 | 04-08-2024 | 93.33% | 99% | 100% | 100% | 78.57% | 1.67% | 86.67% | 100% | 99.32% | 87.5% | 100% | 100% | 0 |
| 54305 | RS Umum Daerah Taman Husada Bontang | 3 | 2024 | 04-07-2024 | 94.5% | 96% | 98.31% | 0% | 53.53% | 11.26% | 91.85% | 86.96% | 97.38% | 60% | 100% | 100% | 0 |
| 54306 | RS Umum Daerah Madising | 3 | 2024 | 04-05-2024 | 83% | 91% | 100% | 0% | 57.99% | 100% | 100% | 100% | 87.03% | 100% | 100% | 0% | 0 |
| 54307 | RS Umum Daerah Undata Palu | 3 | 2024 | 04-10-2024 | 90.22% | 93% | 83.67% | 0% | 56.96% | 0% | 95.69% | 100% | 95.26% | 100% | 90.76% | 100% | 0 |
| 54308 | RS Umum Daerah Datu Pancaitana | 3 | 2024 | 07-09-2024 | 74.85% | 95% | 100% | 100% | 79.82% | 0% | 93.39% | 100% | 97.95% | 0% | 100% | 100% | 0 |
| 54309 | Rumah Sakit Sinar Kasih Toraja | 3 | 2024 | 04-10-2024 | 88.5% | 92% | 100% | 75% | 86.33% | 4.96% | 85.4% | 100% | 95.44% | 87.5% | 100% | 100% | 0 |
| 54310 | RS Ibu dan Anak Tinatapura | 3 | 2024 | 03-11-2024 | 92.5% | 100% | 100% | 85.71% | 85.71% | 0% | 83% | 100% | 98.36% | 90% | 0% | 0% | 0 |
| 54311 | RS Umum Aisyiyah St. Khadijah | 3 | 2024 | 04-07-2024 | 46.28% | 88% | 99.67% | 100% | 60.63% | 0% | 74.07% | 100% | 88.96% | 50% | 98.81% | 66.67% | 0 |
| 54312 | RS Umum Daerah Massenrempulu Enrekang | 3 | 2024 | 04-05-2024 | 85.37% | 100% | 100% | 0% | 11.71% | 0.75% | 89.98% | 100% | 92.42% | 99.48% | 100% | 0% | 0 |
| 54313 | RS Umum Daerah Tenriawaru Bone | 3 | 2024 | 04-09-2024 | 80.03% | 80% | 100% | 0% | 32.45% | 21.66% | 86.33% | 100% | 85.96% | 0% | 100% | 0% | 0 |
| 54314 | RS Umum Batara Siang | 3 | 2024 | 04-09-2024 | 79% | 85% | 85.16% | 87.5% | 92.43% | 0.88% | 90.46% | 100% | 93.53% | 98% | 86.15% | 85% | 0 |
| 54315 | RS Bethesda GMIM Tomohon | 3 | 2024 | 04-09-2024 | 95.34% | 98% | 91.39% | 0% | 49.82% | 0% | 95.27% | 100% | 84.87% | 100% | 96.07% | 0% | 0 |
| 54316 | RS Umum Hikmah Masamba | 3 | 2024 | 08-09-2024 | 90.8% | 100% | 100% | 100% | 88.62% | 0% | 84.62% | 100% | 97.12% | 96.43% | 100% | 0% | 0 |
| 54317 | RS Budi Agung Palu | 3 | 2024 | 04-06-2024 | 97.5% | 97% | 100% | 100% | 97.4% | 0% | 80% | 100% | 80.25% | 16.67% | 84% | 100% | 0 |
| 54318 | RS Umum Daerah Inche Abdoel Moeis | 3 | 2024 | 04-09-2024 | 47.14% | 99% | 99.7% | 0% | 59% | 2.38% | 82.2% | 92.69% | 99.25% | 100% | 99.47% | 100% | 0 |
| 54319 | RS Tonsea | 3 | 2024 | 04-10-2024 | 83% | 89% | 99.74% | 100% | 91.97% | 20.37% | 62.06% | 100% | 98.9% | 100% | 100% | 100% | 0 |
| 54320 | RS Claire Medika | 3 | 2024 | 04-09-2024 | 92.5% | 100% | 100% | 0% | 100% | 0% | 85.71% | 100% | 100% | 100% | 100% | 0% | 0 |
| 54321 | RS Umum Daerah Ampana | 3 | 2024 | 04-05-2024 | 82.11% | 89% | 94.67% | 78.57% | 66.83% | 1.67% | 89.71% | 100% | 99.66% | 75.86% | 98.34% | 100% | 0 |
| 54322 | RS Umum Daerah dr. La Palaloi | 3 | 2024 | 04-03-2024 | 98.01% | 99% | 99.72% | 0% | 70.35% | 13.89% | 75.51% | 100% | 100% | 0% | 99.1% | 100% | 0 |
| 54323 | RS Ibu dan Anak Jimmy Medika Borneo | 3 | 2024 | 04-10-2024 | 100% | 100% | 100% | 100% | 88% | 25% | 50.39% | 100% | 71.64% | 85.37% | 100% | 100% | 0 |
| 54324 | RS Umum Daerah Madani Palu | 3 | 2024 | 04-05-2024 | 87.32% | 100% | 100% | 100% | 42.18% | 11.43% | 99.1% | 100% | 87.81% | 100% | 100% | 100% | 0 |
| 54325 | RS Umum Manado Medical Center | 3 | 2024 | 07-05-2024 | 100% | 100% | 100% | 88.37% | 99.23% | 2.33% | 90.51% | 100% | 89.97% | 96.97% | 100% | 100% | 0 |
| 54326 | RS Islam Bontang | 3 | 2024 | 04-10-2024 | 96.5% | 100% | 100% | 100% | 86.83% | 0% | 82.15% | 100% | 95.62% | 90% | 100% | 100% | 0 |
| 54327 | RSUP Prof. Dr. R. D. Kandou | 4 | 2024 | 07-09-2024 | 81% | 93% | 100% | 86.96% | 99.38% | 2.54% | 99.43% | 100% | 98.24% | 100% | 100% | 100% | 0 |
| 54328 | RS Gigi dan Mulut Universitas Sam Ratulangi | 4 | 2024 | 05-10-2024 | 95.51% | 98% | 100% | 0% | 51.09% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 54329 | RS Umum Daerah Trikora Salakan | 4 | 2024 | 05-08-2024 | 92% | 97% | 100% | 86.96% | 90% | 4% | 100% | 100% | 98% | 97.39% | 100% | 80% | 0 |
| 54330 | RS Umum Siloam Hospital Manado | 4 | 2024 | 05-10-2024 | 93.2% | 100% | 98.31% | 0% | 82.11% | 1.2% | 68.82% | 100% | 100% | 0% | 99.73% | 100% | 0 |
| 54331 | RS Islam Sitti Maryam | 4 | 2024 | 05-09-2024 | 97.17% | 95% | 100% | 0% | 100% | 0% | 100% | 100% | 96.12% | 100% | 100% | 100% | 0 |
| 54332 | Rumkital dr. Wahyu Slamet Bitung | 4 | 2024 | 05-05-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 54333 | RS Umum Daerah Bolaang Mongondow Timur | 4 | 2024 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 54334 | RS Permata Bunda | 4 | 2024 | 05-10-2024 | 87.73% | 86% | 90.91% | 0% | 85.71% | 0% | 82.72% | 100% | 88.41% | 100% | 100% | 100% | 0 |
| 54335 | RS Ibu dan Anak Kirana Manado | 4 | 2024 | 09-04-2024 | 100% | 100% | 100% | 0% | 88% | 0% | 81% | 100% | 78% | 92% | 100% | 100% | 0 |
| 54336 | RS TK 4 Dr. Yanto, Sp.OT | 4 | 2024 | 05-07-2024 | 90% | 100% | 100% | 0% | 100% | 0% | 50% | 100% | 92.86% | 100% | 100% | 100% | 0 |
| 54337 | RS Mata Provinsi Sulawesi Utara | 4 | 2024 | 04-10-2025 | 79.24% | 97% | 0% | 0% | 13.37% | 0% | 0% | 0% | 29.75% | 0% | 0% | 0% | 0 |
| 54338 | RS Umum Daerah Banggai | 4 | 2024 | 05-10-2024 | 96% | 95% | 100% | 100% | 100% | 0% | 100% | 100% | 99.22% | 100% | 100% | 60% | 0 |
| 54339 | RS TNI AU Lanud Sam Ratulangi | 4 | 2024 | 06-10-2024 | 90% | 80% | 88% | 0% | 94% | 96% | 92.5% | 31.25% | 100% | 100% | 88.89% | 100% | 0 |
| 54340 | RS Umum Daerah Salabangkapaku | 4 | 2024 | 05-06-2024 | 98.45% | 99% | 99.48% | 0% | 100% | 0% | 100% | 100% | 98.54% | 100% | 100% | 100% | 0 |
| 54341 | RSU Ratatotok Buyat | 4 | 2024 | 06-10-2024 | 96.23% | 100% | 100% | 100% | 85.14% | 0% | 65.92% | 100% | 84.75% | 100% | 100% | 100% | 0 |
| 54342 | RS Umum Daerah Kolonodale | 4 | 2024 | 05-09-2024 | 92.15% | 100% | 100% | 100% | 87.6% | 0% | 100% | 100% | 81.6% | 0% | 100% | 100% | 0 |
| 54343 | RS Pratama dr. Abdul Chalik Masulili | 4 | 2024 | 05-09-2024 | 100% | 97% | 100% | % | 100% | % | 87.5% | 0% | 94.69% | 100% | 100% | 100% | 0 |
| 54344 | RS Bhayangkara Manado | 4 | 2024 | 05-06-2024 | 100% | 100% | 100% | 100% | 97.87% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 54345 | RS Budi Mulia Bitung | 4 | 2024 | 05-07-2024 | 97.2% | 100% | 92.74% | 100% | 70.49% | 72.48% | 86.03% | 100% | 100% | 60% | 90.91% | 100% | 0 |
| 54346 | RS Bethesda GMIM Tomohon | 4 | 2024 | 05-09-2024 | 96.3% | 99% | 94.32% | 0% | 49.82% | 0% | 69.9% | 100% | 2.12% | 53.81% | 94.94% | 0% | 0 |
| 54347 | RS Advent Manado | 4 | 2024 | 05-08-2024 | 99.21% | 100% | 100% | 0% | 58.78% | 2.56% | 78.86% | 100% | 100% | 83.33% | 100% | 88.89% | 0 |
| 54348 | RS Siloam Paal Dua | 4 | 2024 | 05-10-2024 | 90.95% | 100% | 100% | 100% | 100% | 0% | 81.51% | 100% | 100% | 100% | 100% | 100% | 0 |
| 54349 | RS Claire Medika | 4 | 2024 | 05-08-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 83.33% | 100% | 83.52% | 100% | 100% | 100% | 0 |
| 54350 | RS Umum Daerah Luwuk | 4 | 2024 | 05-06-2024 | 48% | 91% | 100% | 73.81% | 85% | 16.18% | 100% | 100% | 98.46% | 0% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.