Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 56351 | RS Umum Santosa Hospital Bandung Kopo | 4 | 2024 | 05-10-2024 | 90.73% | 99% | 99.58% | 100% | 81.99% | 0% | 68.24% | 99.77% | 87.39% | 76.99% | 97.26% | 100% | 0 |
| 56352 | RS Umum Panti Abdi Dharma | 4 | 2024 | 01-01-1970 | 92.06% | 88% | 99.63% | 80% | 80.53% | 3.08% | 89.13% | 100% | 95.45% | 84.21% | 98.12% | 90.91% | 0 |
| 56353 | RS Umum Mulia Pajajaran | 4 | 2024 | 05-11-2024 | 93.1% | 100% | 100% | 100% | 80.32% | 4.95% | 80.53% | 100% | 82.2% | 83.05% | 100% | 100% | 0 |
| 56354 | RS Karisma Cimareme | 4 | 2024 | 05-10-2024 | 71% | 93% | 100% | 57.14% | 61.16% | 0.41% | 52.25% | 100% | 95.67% | 100% | 91.32% | 100% | 0 |
| 56355 | RS Umum Salak | 4 | 2024 | 05-10-2024 | 86.84% | 87% | 100% | 100% | 61.25% | 0% | 71.73% | 100% | 98.1% | 80.13% | 98.44% | 87.5% | 0 |
| 56356 | RS Hermina Karawang | 4 | 2024 | 05-06-2024 | 99.47% | 99% | 100% | 100% | 83.96% | 2.48% | 82.39% | 100% | 93.76% | 75% | 98% | 100% | 0 |
| 56357 | RS Umum Bina Sehat | 4 | 2024 | 05-10-2024 | 95% | 100% | 100% | 100% | 75.34% | 0% | 93.33% | 79.69% | 92.3% | 100% | 100% | 100% | 0 |
| 56358 | RS Umum As-Shofwan | 4 | 2024 | 05-10-2024 | 73.54% | 88% | 94.46% | 0% | 34.48% | 0% | 71.08% | 100% | 88.89% | 85.33% | 92.49% | 92.45% | 0 |
| 56359 | RS Khusus Gigi dan Mulut UNPAD | 4 | 2024 | 05-07-2024 | 99.17% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 56360 | RS Umum PMI Bogor | 4 | 2024 | 05-09-2024 | 91% | 100% | 93.75% | 100% | 85.16% | 0% | 69.53% | 100% | 60.16% | 0% | 100% | 100% | 0 |
| 56361 | RS Umum Masmitra | 4 | 2024 | 05-10-2024 | 99% | 87% | 0% | % | 0.77% | % | 88.62% | 100% | 97.12% | 0% | 88.61% | 100% | 0 |
| 56362 | RS Primaya Karawang | 4 | 2024 | 05-10-2024 | 89.84% | 96% | 100% | 100% | 98.4% | 4.67% | 92.48% | 99.72% | 95.19% | 85.71% | 100% | 100% | 0 |
| 56363 | RS Umum Daerah Cililin | 4 | 2024 | 01-01-1970 | 93.86% | 77% | 99.6% | 96.77% | 77.62% | 0% | 80.89% | 100% | 98.24% | 68.18% | 96.8% | 100% | 0 |
| 56364 | RS Umum Daerah Lembang | 4 | 2024 | 05-10-2024 | 89.45% | 94% | 100% | 100% | 78.81% | 0% | 90.77% | 100% | 97.69% | 100% | 100% | 100% | 0 |
| 56365 | RSU Bhayangkara Tk. II Sartika Asih | 4 | 2024 | 05-08-2024 | 83.79% | 97% | 100% | 100% | 74.99% | 0.55% | 97.11% | 100% | 98.4% | 0% | 100% | 100% | 0 |
| 56366 | RS Permata Keluarga Karawang | 4 | 2024 | 05-10-2024 | 85.5% | 92% | 100% | 100% | 85.86% | 0% | 91.5% | 100% | 87.88% | 75% | 93.85% | 100% | 0 |
| 56367 | RS Siloam Sentosa | 4 | 2024 | 05-10-2024 | 93.19% | 97% | 100% | 100% | 73.89% | 1.22% | 60.84% | 100% | 91.81% | 75% | 100% | 100% | 0 |
| 56368 | RS Umum Bhakti Husada | 4 | 2024 | 05-10-2024 | 98.47% | 98% | 100% | 48.57% | 62.08% | 9.77% | 97.26% | 100% | 97.84% | 0% | 100% | 100% | 0 |
| 56369 | RS Khusus Paru Kabupaten Karawang | 4 | 2024 | 05-08-2024 | 92.5% | 100% | 100% | 100% | 86.16% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 56370 | RS Umum Karya Medika | 4 | 2024 | 05-10-2024 | 86.57% | 87% | 100% | 100% | 96.99% | 5.69% | 94.31% | 100% | 100% | 100% | 100% | 100% | 0 |
| 56371 | RS Umum Pindad | 4 | 2024 | 12-10-2024 | 87.02% | 100% | 100% | 100% | 71.46% | 2.91% | 68.34% | 100% | 99.42% | 100% | 100% | 100% | 0 |
| 56372 | RS Umum Mandaya | 4 | 2024 | 05-10-2024 | 93.7% | 100% | 100% | 100% | 91.53% | 0% | 54.09% | 99.94% | 100% | 100% | 100% | 100% | 0 |
| 56373 | RS Jiwa Provinsi Jawa Barat | 4 | 2024 | 05-03-2024 | 93.37% | 99% | 100% | % | 80.12% | % | 97.48% | 100% | 93.47% | 0% | 75.95% | 0% | 0 |
| 56374 | RS Umum Helsa | 4 | 2024 | 05-10-2024 | 83.97% | 94% | 97.5% | 100% | 88.24% | 0.86% | 97.88% | 100% | 98.79% | 86.96% | 91.96% | 100% | 0 |
| 56375 | RS Umum Taman Harapan Baru | 4 | 2024 | 05-09-2024 | 81.7% | 100% | 80.13% | 15.07% | 100% | 0% | 56.87% | 100% | 81.07% | 80% | 100% | 80% | 0 |
| 56376 | RS Umum Immanuel Bandung | 4 | 2024 | 05-08-2024 | 98.17% | 98% | 100% | 0% | 96.71% | 0.28% | 56.29% | 100% | 88.93% | 0% | 100% | 100% | 0 |
| 56377 | RS San Medical Center | 4 | 2024 | 05-03-2024 | 97% | 96% | 97% | 100% | 90% | 0% | 72.94% | 100% | 100% | 100% | 100% | 100% | 0 |
| 56378 | RS Ibu dan Anak Kartini | 4 | 2024 | 08-01-2025 | 95.45% | 95% | 100% | 83.33% | 80.48% | 2.44% | 78.42% | 86.67% | 88.75% | 78.85% | 100% | 100% | 0 |
| 56379 | RS Umum Juwita | 4 | 2024 | 05-07-2024 | 98.64% | 98% | 100% | 100% | 100% | 0% | 66.93% | 100% | 94.23% | 18.75% | 100% | 100% | 0 |
| 56380 | RS Khusus Ginjal Ny. R. A. Habibie | 4 | 2024 | 05-10-2024 | 78.54% | 92% | 96.03% | 0% | 93.79% | 2.17% | 84.34% | 100% | 90.87% | 77.08% | 100% | 100% | 0 |
| 56381 | RS Umum Mitra Family | 4 | 2024 | 05-06-2024 | 98.7% | 100% | 100% | 100% | 95.5% | 0% | 100% | 100% | 100% | 89.3% | 100% | 100% | 0 |
| 56382 | RS Umum Rosela | 4 | 2024 | 05-04-2024 | 92% | 74% | 76.19% | 100% | 56.76% | 0% | 55.32% | 100% | 100% | 61.76% | 100% | 91.67% | 0 |
| 56383 | RS Umum Santo Yusup | 4 | 2024 | 05-07-2024 | 80% | 79% | 97.49% | 0% | 89% | 0% | 79.15% | 100% | 99.33% | 75% | 96.43% | 0% | 0 |
| 56384 | RS Umum IMC | 4 | 2024 | 05-08-2024 | 100% | 100% | 79.73% | 100% | 20% | 0% | 95.29% | 100% | 93.73% | 100% | 0% | 100% | 0 |
| 56385 | RS Umum Al-Islam Bandung | 4 | 2024 | 05-07-2024 | 98.49% | 99% | 100% | 100% | 98.4% | 0.96% | 75.58% | 84.85% | 91.92% | 94.12% | 100% | 100% | 0 |
| 56386 | RS Ibu dan Anak Viola | 4 | 2024 | 05-08-2024 | 98% | 96% | 100% | % | 98.89% | 0% | 65.52% | 100% | 100% | 89.66% | 100% | 100% | 0 |
| 56387 | RS Umum Puri Asih | 4 | 2024 | 05-08-2024 | 99.5% | 96% | 96.65% | % | 96.8% | 0% | 80.81% | 90.8% | 99.97% | 85.71% | 99.48% | 100% | 0 |
| 56388 | RS Umum Mitra Keluarga Bekasi Timur | 4 | 2024 | 05-10-2024 | 98.1% | 100% | 100% | 100% | 90.33% | 0.51% | 96.08% | 100% | 93.71% | 100% | 100% | 100% | 0 |
| 56389 | RS Umum Fikri Medika | 4 | 2024 | 05-07-2024 | 99.38% | 100% | 100% | 0% | 99.24% | 0% | 63.3% | 100% | 88.69% | 0% | 100% | 100% | 0 |
| 56390 | RSAU dr. M. Salamun | 4 | 2024 | 01-10-2025 | 86.14% | 87% | 100% | 100% | 91.99% | 0% | 84.19% | 96.57% | 92.3% | 90.98% | 100% | 100% | 88.18 |
| 56391 | RS Umum Amanda Mitra Keluarga | 4 | 2024 | 05-07-2024 | 98.55% | 98% | 99.85% | 100% | 92.6% | 0% | 99.09% | 100% | 100% | 72.22% | 100% | 88.89% | 0 |
| 56392 | RS Ibu dan Anak Graha Medika Padalarang | 4 | 2024 | 05-10-2024 | 99% | 99% | 100% | 100% | 96.67% | 0% | 98.67% | 100% | 99.5% | 99% | 99.5% | 100% | 0 |
| 56393 | RS Umum Muhammadiyah | 4 | 2024 | 05-10-2024 | 75% | 86% | 96.67% | 100% | 52% | 1.12% | 57.7% | 78.26% | 92.72% | 60% | 95.24% | 100% | 0 |
| 56394 | RS Umum Sentral Medika | 4 | 2024 | 05-06-2024 | 100% | 98% | 21.75% | 10.42% | 4.71% | 17.44% | 46.71% | 100% | 100% | 100% | 8.36% | 100% | 0 |
| 56395 | RS Umum Satria Medika | 4 | 2024 | 05-08-2024 | 82% | 69% | 100% | 0% | 100% | 0% | 75% | 100% | 97% | 85% | 50% | 100% | 0 |
| 56396 | RS Mitra Keluarga Deltamas | 4 | 2024 | 05-10-2024 | 100% | 100% | 100% | 0% | 94.65% | 0% | 80.6% | 100% | 100% | 0% | 100% | 100% | 0 |
| 56397 | RS Khusus Bedah Halmahera Siaga | 4 | 2024 | 05-07-2024 | 96.41% | 99% | 99.12% | 0% | 69.16% | 0% | 37.43% | 100% | 0% | 100% | 100% | 0% | 0 |
| 56398 | RS Umum Rawa Lumbu | 4 | 2024 | 05-09-2024 | 89% | 100% | 100% | 100% | 69.4% | 8% | 68.73% | 81.82% | 85.64% | 78.08% | 100% | 84.62% | 0 |
| 56399 | RS Umum Citra Sari Husada | 4 | 2024 | 05-10-2024 | 83.11% | 85% | 100% | 100% | 81.25% | 1.16% | 86.29% | 100% | 100% | 82.03% | 100% | 100% | 0 |
| 56400 | RS Permata Bunda | 4 | 2024 | 05-02-2024 | 100% | 100% | 100% | 0% | 99.26% | 0% | 100% | 100% | 69.73% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.