Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 56251 | RS Umum Duta Indah | 4 | 2024 | 05-10-2024 | 86.96% | 100% | 97.65% | 66.67% | 89.74% | 7.94% | 92.17% | 100% | 80.01% | 98.15% | 100% | 100% | 0 |
| 56252 | RS Umum Firdaus | 4 | 2024 | 05-10-2024 | 100% | 100% | 100% | 90.91% | 97.78% | 0.72% | 67.5% | 100% | 92% | 90% | 100% | 100% | 0 |
| 56253 | RS Umum dr. Abdul Radjak Salemba | 4 | 2024 | 05-10-2024 | 95.86% | 100% | 100% | 0% | 100% | 0% | 35.68% | 100% | 7.11% | 93.46% | 100% | 100% | 0 |
| 56254 | RS Umum Mitra Keluarga Kelapa Gading | 4 | 2024 | 05-10-2024 | 92.45% | 100% | 100% | 0% | 66.91% | 0% | 98.85% | 100% | 100% | 100% | 100% | 0% | 0 |
| 56255 | RS Umum Primaya Evasari Hospital | 4 | 2024 | 05-10-2024 | 89.76% | 92% | 99.84% | 100% | 82.6% | 0% | 72.28% | 100% | 98.85% | 100% | 100% | 100% | 0 |
| 56256 | RS Umum Pertamina Jaya | 4 | 2024 | 05-07-2024 | 92.5% | 100% | 100% | 0% | 92.35% | 0% | 86.49% | 100% | 92.73% | 100% | 100% | 100% | 0 |
| 56257 | RS Ibu dan Anak Grand Family | 4 | 2024 | 05-10-2024 | 89.21% | 96% | 100% | 0% | 99.44% | 7.59% | 89.11% | 100% | 98.91% | 0% | 100% | 100% | 0 |
| 56258 | RS Umum Royal Progress | 4 | 2024 | 05-06-2024 | 95% | 100% | 100% | 0% | 84.38% | 0% | 76.47% | 100% | 99.85% | 100% | 100% | 100% | 0 |
| 56259 | RS Khusus Ibu Anak Bunda Jakarta | 4 | 2024 | 05-07-2024 | 87.88% | 100% | 99.84% | 0% | 90% | 0% | 86.94% | 100% | 99.85% | 100% | 100% | 100% | 0 |
| 56260 | RS Khusus THT Bedah KL Proklamasi | 4 | 2024 | 05-07-2024 | 99.5% | 95% | 100% | 0% | 96.34% | 4.55% | 92.97% | 100% | 91.61% | 100% | 100% | 100% | 0 |
| 56261 | RS Umum Port Medical Center | 4 | 2024 | 05-03-2024 | 91.94% | 98% | 100% | 0% | 100% | 0% | 37.78% | 100% | 100% | 70% | 100% | 100% | 0 |
| 56262 | RS Umum Pekerja | 4 | 2024 | 05-09-2024 | 90.48% | 99% | 100% | 64.29% | 99.82% | 1.98% | 48.28% | 100% | 100% | 75% | 100% | 100% | 0 |
| 56263 | RS Umum Pluit | 4 | 2024 | 05-03-2024 | 99.1% | 100% | 100% | 0% | 96.97% | 0% | 82.2% | 100% | 100% | 100% | 100% | 100% | 0 |
| 56264 | RS Umum Tzu Chi Hospital | 4 | 2024 | 05-08-2024 | 89.14% | 99% | 99.45% | 0% | 88.06% | 1.57% | 60.83% | 100% | 89.66% | 92.68% | 98.98% | 100% | 0 |
| 56265 | RS Ibu dan Anak Cahaya Bunda | 4 | 2024 | 05-08-2024 | 89.41% | 100% | 100% | 100% | 86.37% | 4.08% | 100% | 100% | 0% | 0% | 100% | 100% | 0 |
| 56266 | RS Ibu dan Anak Nurul Annisa | 4 | 2024 | 05-04-2024 | 100% | 100% | 100% | 100% | 98% | 100% | 100% | 60% | 100% | 99% | 100% | 100% | 0 |
| 56267 | RS AMC | 4 | 2024 | 05-08-2024 | 93.49% | 98% | 100% | 0% | 75% | 0% | 60.72% | 100% | 96.88% | 100% | 100% | 100% | 0 |
| 56268 | RS Umum Hermina Galaxy | 4 | 2024 | 05-10-2024 | 90.41% | 100% | 100% | 100% | 82.09% | 1.03% | 85.19% | 100% | 100% | 82.93% | 100% | 100% | 0 |
| 56269 | RS Umum Permata Cibubur | 4 | 2024 | 05-10-2024 | 94.89% | 100% | 99.13% | 100% | 78.01% | 4.69% | 99.48% | 100% | 99.02% | 75.83% | 100% | 100% | 0 |
| 56270 | RS Umum Daerah Kota Bandung | 4 | 2024 | 07-10-2024 | 87.62% | 83% | 98.33% | 80% | 72% | 0% | 96.8% | 99.45% | 99.38% | 87.97% | 0% | 100% | 0 |
| 56271 | RS Umum Hermina Grand Wisata | 4 | 2024 | 05-09-2024 | 90.96% | 100% | 100% | 100% | 80% | 1.19% | 84.15% | 100% | 99.74% | 85% | 99.68% | 100% | 0 |
| 56272 | Rumah Sakit Mitra Plumbon Cibitung | 4 | 2024 | 05-10-2024 | 88.3% | 100% | 100% | 100% | 92.08% | 2.02% | 74.02% | 100% | 86.3% | 82.61% | 100% | 100% | 0 |
| 56273 | RS Ibu dan Anak Limijati | 4 | 2024 | 05-10-2024 | 100% | 99% | 100% | 0% | 94.53% | 4.89% | 92.02% | 98.26% | 99.49% | 88% | 98.37% | 100% | 0 |
| 56274 | RS Umum Mitra Keluarga Cikarang | 4 | 2024 | 05-10-2024 | 99.98% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 56275 | RS Graha Medika Bogor | 4 | 2024 | 05-10-2024 | 80.56% | 88% | 100% | 100% | 58.89% | 5.66% | 62.88% | 100% | 80.53% | 100% | 100% | 100% | 0 |
| 56276 | RS Ibu dan Anak Taman Harapan Baru | 4 | 2024 | 05-10-2024 | 100% | 100% | 100% | 95% | 92.55% | 5% | 68.88% | 100% | 91.69% | 80.85% | 100% | 83.33% | 0 |
| 56277 | RS Umum Budi Asta | 4 | 2024 | 05-10-2024 | 98.68% | 100% | 95.61% | 100% | 92.51% | 0% | 82.35% | 100% | 100% | 100% | 100% | 100% | 0 |
| 56278 | RS Umum St. Elisabeth | 4 | 2024 | 05-10-2024 | 82.1% | 97% | 100% | 100% | 90.2% | 4.17% | 67.89% | 100% | 83.51% | 0% | 100% | 100% | 0 |
| 56279 | RS Umum Muhammadiyah | 4 | 2024 | 05-08-2024 | 95% | 92% | 100% | 100% | 89.93% | 0% | 100% | 100% | 88.54% | 100% | 100% | 100% | 0 |
| 56280 | RS Umum Karya Medika II | 4 | 2024 | 05-10-2024 | 81.36% | 98% | 100% | 100% | 100% | 9.16% | 50.06% | 100% | 89.74% | 31.25% | 100% | 100% | 0 |
| 56281 | RS Umum Hermina Arcamanik | 4 | 2024 | 05-08-2024 | 91.79% | 100% | 100% | 86.49% | 80.9% | 1.01% | 96.67% | 100% | 100% | 89.33% | 100% | 100% | 0 |
| 56282 | RS Ananda Tambun Selatan | 4 | 2024 | 05-10-2024 | 90% | 80% | 78% | 83.33% | 83.33% | 10% | 66.67% | 100% | 99.96% | 60% | 99.17% | 80% | 0 |
| 56283 | RS Umum Sumber Hurip | 4 | 2024 | 05-10-2024 | 87.18% | 97% | 100% | 100% | 84.29% | 0.93% | 89.17% | 59.02% | 85.11% | 100% | 100% | 100% | 0 |
| 56284 | RS Umum Kartika Husada | 4 | 2024 | 01-01-1970 | 88.27% | 87% | 90.32% | 0% | 85.07% | 0% | 67.14% | 0% | 99.97% | 0% | 0% | 0% | 0 |
| 56285 | RS Umum Harapan Keluarga Jababeka | 4 | 2024 | 05-10-2024 | 100% | 100% | 100% | 100% | 71.48% | 0% | 74.49% | 100% | 100% | 93.75% | 100% | 100% | 0 |
| 56286 | RS Ananda Babelan | 4 | 2024 | 05-06-2024 | 96.25% | 94% | 99.94% | 83.33% | 75.83% | 48.47% | 48.47% | 100% | 100% | 92.6% | 100% | 86.36% | 0 |
| 56287 | RS Umum Assyifa Sukabumi | 4 | 2024 | 05-10-2024 | 96.5% | 100% | 98.75% | 100% | 86.4% | 2% | 68.99% | 98.28% | 99.94% | 92.16% | 99.5% | 83.33% | 0 |
| 56288 | RS Khusus Gigi dan Mulut Kota Bandung | 4 | 2024 | 12-10-2024 | 99.54% | 98% | 0% | 0% | 0% | 0% | 69.49% | 100% | 90.65% | 96.43% | 0% | 100% | 0 |
| 56289 | RS Umum Bhayangkara Setukpa Lemdikpol | 4 | 2024 | 05-10-2024 | 95% | 99% | 100% | 100% | 91.14% | 2.86% | 80% | 100% | 94.78% | 80% | 100% | 75% | 0 |
| 56290 | RS Hermina Metland Cibitung | 4 | 2024 | 05-07-2024 | 90.65% | 100% | 100% | 100% | 96.47% | 0% | 100% | 100% | 98.66% | 94.28% | 100% | 100% | 0 |
| 56291 | RS Jantung Hasna Medika | 4 | 2024 | 05-06-2024 | 89.07% | 91% | 100% | % | 19.57% | 0.58% | 84.1% | 100% | 95.98% | 100% | 100% | 100% | 0 |
| 56292 | RS Jiwa dr. H. Marzoeki Mahdi | 4 | 2024 | 05-10-2024 | 93.31% | 98% | 100% | 100% | 71.13% | 0% | 93.53% | 100% | 96.89% | 88.89% | 100% | 100% | 0 |
| 56293 | RS Umum Azra | 4 | 2024 | 05-06-2024 | 91.95% | 100% | 100% | 100% | 91.92% | 0% | 78.62% | 100% | 100% | 100% | 100% | 100% | 0 |
| 56294 | RS Amanda Cikarang Selatan | 4 | 2024 | 05-10-2024 | 86.7% | 100% | 100% | 100% | 0% | 0% | 86.65% | 100% | 99.99% | 60.95% | 100% | 75% | 0 |
| 56295 | RS Umum Medimas | 4 | 2024 | 05-07-2024 | 94.89% | 97% | 100% | 100% | 100% | 13.82% | 64.64% | 100% | 85.98% | 100% | 100% | 100% | 0 |
| 56296 | RS Umum Dokter Adam Talib | 4 | 2024 | 05-10-2024 | 100% | 100% | 100% | 100% | 95% | 0% | 94.74% | 0% | 100% | 100% | 100% | 0% | 0 |
| 56297 | RS Mitra Keluarga Pratama | 4 | 2024 | 05-10-2024 | 98.73% | 100% | 100% | 100% | 94.53% | 4.74% | 56.17% | 100% | 100% | 100% | 99.74% | 80% | 0 |
| 56298 | RS Umum Medirossa Cikarang | 4 | 2024 | 05-08-2024 | 98.69% | 84% | 100% | 0% | 27.49% | 0% | 80.85% | 100% | 79.73% | 91.67% | 100% | 100% | 0 |
| 56299 | RS Umum Daerah R. Syamsudin, SH | 4 | 2024 | 05-10-2024 | 81.77% | 97% | 100% | 87.5% | 76.64% | 1.98% | 96.29% | 100% | 89.86% | 90.74% | 100% | 100% | 0 |
| 56300 | RS Umum Hermina Pasteur | 4 | 2024 | 05-10-2024 | 91.18% | 85% | 100% | 100% | 0% | 0% | 87.78% | 100% | 99.98% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.