Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 56751 | RS Umum Bandung | 4 | 2024 | 05-09-2024 | 92.01% | 88% | 82.4% | 85.71% | 87.5% | 84% | 83.2% | 100% | 88.96% | 87.1% | 100% | 100% | 0 |
| 56752 | RS Umum Islam Ibnu Sina | 4 | 2024 | 05-08-2024 | 85.16% | 84% | 100% | 50% | 80.21% | 4.7% | 78.21% | 100% | 92.17% | 0% | 100% | 100% | 0 |
| 56753 | RS Umum Mitra Medika | 4 | 2024 | 05-08-2024 | 99.03% | 100% | 100% | 0% | 81.74% | 0.83% | 60.96% | 100% | 100% | 95.51% | 100% | 92.86% | 0 |
| 56754 | RS Umum Sarah | 4 | 2024 | 05-07-2024 | 78.08% | 96% | 100% | 100% | 94.45% | 5.26% | 80.59% | 0% | 99.82% | 0% | 99.57% | 100% | 0 |
| 56755 | RS Umum Latersia | 4 | 2024 | 05-02-2024 | 95% | 96% | 97.5% | 97% | 92% | 3% | 96% | 99% | 98.5% | 99% | 98% | 96% | 0 |
| 56756 | RS Umum Siloam Dhirga Surya | 4 | 2024 | 05-10-2024 | 94.54% | 100% | 100% | 0% | 98.95% | 4.06% | 84.85% | 100% | 99.43% | 24.24% | 100% | 0% | 0 |
| 56757 | RS Umum Universitas Sumatera Utara | 4 | 2024 | 05-07-2024 | 87% | 88% | 100% | 93.75% | 85.18% | 3.4% | 95.51% | 100% | 84.8% | 84.29% | 100% | 84% | 0 |
| 56758 | RS Tk. IV 01.07.02 Binjai | 4 | 2024 | 05-06-2024 | 91% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 96.15% | 100% | 100% | 0 |
| 56759 | RS Umum Daerah Lubuk Sikaping | 4 | 2024 | 05-08-2024 | 75.64% | 96% | 95.63% | 20% | 64.57% | 0% | 70.27% | 49.19% | 82.76% | 70.59% | 96.08% | 100% | 0 |
| 56760 | RS Khusus Ginjal Rasyida | 4 | 2024 | 05-10-2024 | 98% | 100% | 100% | % | 100% | 0% | 89% | 100% | 100% | 100% | 100% | 100% | 0 |
| 56761 | RS Umum Artha Medica | 4 | 2024 | - | 83.32% | 83% | 100% | 86.26% | 37.94% | 5.05% | 83.89% | 100% | 100% | 92.86% | 100% | 100% | 0 |
| 56762 | RS Umum Daerah Lubuk Basung | 4 | 2024 | 03-07-2025 | 84% | 91% | 100% | 0% | 84.64% | 3.17% | 93.65% | 100% | 83% | 73.33% | 96.58% | 87.5% | 0 |
| 56763 | RS Umum Mitra Medika Amplas | 4 | 2024 | 05-08-2024 | 94.03% | 100% | 100% | 93.94% | 70.8% | 0% | 85.32% | 100% | 100% | 90% | 100% | 100% | 0 |
| 56764 | RS Umum Eka Hospital Pekanbaru | 4 | 2024 | 05-10-2024 | 90.16% | 100% | 100% | % | 91.46% | 2.89% | 91.01% | 100% | 91.85% | 92.62% | 100% | 100% | 0 |
| 56765 | RS Paru Sumatera Barat | 4 | 2024 | 05-08-2024 | 75.5% | 90% | 100% | 0% | 77.13% | 0% | 100% | 100% | 92.89% | 100% | 100% | 100% | 0 |
| 56766 | RS Umum AL Fuadi | 4 | 2024 | 05-03-2024 | 97.11% | 100% | 98.61% | 100% | 95.39% | 0% | 97.27% | 100% | 98.24% | 90.62% | 96.95% | 100% | 0 |
| 56767 | RS Umum Daerah Kabupaten Kepulauan Meranti | 4 | 2024 | 05-10-2024 | 88% | 100% | 100% | 0% | 74.06% | 0% | 100% | 100% | 92.88% | 100% | 100% | 100% | 0 |
| 56768 | RS Bangkatan PTPN II | 4 | 2024 | 04-11-2024 | 100% | 100% | 100% | % | 100% | % | 100% | 100% | 100% | 100% | 0% | 0% | 0 |
| 56769 | RS Umum Eshmun | 4 | 2024 | 05-08-2024 | 89% | 91% | 100% | 0% | 53.39% | 1.96% | 72.32% | 100% | 54.01% | 72.73% | 100% | 100% | 0 |
| 56770 | RS Umum Daerah Dr. R. M. Djoelham Binjai | 4 | 2024 | 05-07-2024 | 78% | 90% | 100% | 0% | 100% | 0% | 98.47% | 100% | 100% | 65.12% | 100% | 0% | 0 |
| 56771 | RS Umum Royal Prima Marelan | 4 | 2024 | 05-10-2024 | 99.35% | 99% | 97.96% | 100% | 100% | 0% | 98.33% | 100% | 100% | 99.35% | 98.68% | 0% | 0 |
| 56772 | RS Umum Daerah dr. Achmad Darwis | 4 | 2024 | 05-10-2024 | 94.48% | 97% | 99.9% | 80% | 65.03% | 0% | 98.93% | 100% | 100% | 0% | 99.38% | 0% | 0 |
| 56773 | RS Jiwa Bina Karsa Medan | 4 | 2024 | 05-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 99.66% | 100% | 99.66% | 100% | 100% | 87.5% | 0 |
| 56774 | RS SUFINA AZIZ | 4 | 2024 | 05-08-2024 | 98.1% | 97% | 100% | 100% | 81.94% | 2.13% | 78.16% | 100% | 97.07% | 95.45% | 100% | 84.21% | 0 |
| 56775 | RS Umum Bina Kasih | 4 | 2024 | 05-08-2024 | 100% | 100% | 100% | 100% | 72.41% | 100% | 81.06% | 100% | 100% | 0% | 96.77% | 100% | 0 |
| 56776 | RS Santa Maria Pekanbaru | 4 | 2024 | 05-08-2024 | 96.39% | 100% | 100% | 100% | 93.86% | 0% | 87.07% | 100% | 100% | 100% | 100% | 100% | 0 |
| 56777 | RS Ibu dan Anak Stella Maris | 4 | 2024 | 05-10-2024 | 91.74% | 77% | 100% | 100% | 100% | 1.37% | 98.92% | 100% | 99.95% | 91.89% | 100% | 100% | 0 |
| 56778 | RS Ibu dan Anak Rezki Bunda | 4 | 2024 | 05-08-2024 | 85.06% | 100% | 100% | 0% | 83.67% | 2.2% | 96.19% | 100% | 95.53% | 84.6% | 100% | 0% | 0 |
| 56779 | RS Umum Hermina Medan | 4 | 2024 | 05-09-2024 | 98.55% | 99% | 99.82% | 26.92% | 100% | 6.45% | 90% | 100% | 100% | 100% | 100% | 100% | 0 |
| 56780 | RS TNI Tk. IV 01.07.03 | 4 | 2024 | 05-10-2024 | 95% | 97% | 100% | 100% | 100% | 0% | 97.04% | 100% | 73.17% | 88% | 100% | 100% | 0 |
| 56781 | RS Umum Wulan Windy | 4 | 2024 | 05-06-2024 | 91.53% | 100% | 100% | 0% | 88.11% | 14.29% | 84.36% | 100% | 100% | 93.75% | 100% | 100% | 0 |
| 56782 | RS Umum Estomihi | 4 | 2024 | 05-06-2024 | 98.5% | 94% | 100% | 100% | 92.5% | 3.33% | 98% | 100% | 99.33% | 100% | 100% | 100% | 0 |
| 56783 | RS Umum Daerah Padang Sidempuan | 4 | 2024 | 05-08-2024 | 83.03% | 78% | 95.58% | 33.33% | 77.04% | 0% | 74.16% | 100% | 100% | 76.67% | 100% | 100% | 0 |
| 56784 | RS Columbia Asia Medan | 4 | 2024 | - | 99.69% | 100% | 100% | 100% | 74.14% | 0% | 64.49% | 100% | 0% | 100% | 96.48% | 100% | 0 |
| 56785 | RS Umum Daerah Petala Bumi | 4 | 2024 | 05-08-2024 | 72% | 89% | 100% | 0% | 61.76% | 0% | 74.4% | 100% | 92.7% | 0% | 100% | 64.29% | 0 |
| 56786 | RS Umum Daerah Sungai Rumbai | 4 | 2024 | 05-10-2024 | 87.07% | 97% | 92.57% | 0% | 68.43% | 0% | 98.04% | 100% | 94.81% | 90.48% | 100% | 100% | 0 |
| 56787 | RS Kelas D Pasaman | 4 | 2024 | 08-12-2024 | 62.9% | 68% | 70.16% | 100% | 70.77% | 0% | 63.11% | 92.31% | 78.55% | 76.74% | 75.89% | 92.5% | 0 |
| 56788 | RS Khusus Gigi dan Mulut Univ. Sumatera Utara | 4 | 2024 | 05-08-2024 | 94.17% | 96% | 100% | 0% | 68.75% | 0% | 0% | 0% | 100% | 0% | 0% | 75% | 0 |
| 56789 | RS Umum Muhammadiyah Sumatera Utara | 4 | 2024 | 05-10-2024 | 92.5% | 93% | 97.7% | 93.33% | 88.73% | 2.22% | 92.43% | 90.91% | 99.02% | 73.81% | 100% | 100% | 0 |
| 56790 | RS Umum Sylvani | 4 | 2024 | 05-10-2024 | 92.5% | 93% | 87.41% | 85.71% | 84.91% | 0% | 86.57% | 100% | 90% | 88.06% | 100% | 100% | 0 |
| 56791 | RS Umum Madani | 4 | 2024 | 01-01-1970 | 85.5% | 100% | 100% | 84.62% | 85.16% | 4.9% | 81.23% | 100% | 84.4% | 85.14% | 100% | 100% | 0 |
| 56792 | RS Umum Martha Friska Multatuli | 4 | 2024 | 05-10-2024 | 87.8% | 99% | 100% | 100% | 60.53% | 4.82% | 48.02% | 100% | 89.35% | 96.88% | 100% | 100% | 0 |
| 56793 | RS Umum Ratu Mas | 4 | 2024 | 05-04-2024 | 92.04% | 89% | 95% | 90% | 85% | 85% | 90% | 95% | 90% | 95% | 90% | 90% | 0 |
| 56794 | RS Umum Murni Teguh Memorial Hospital | 4 | 2024 | 05-10-2024 | 89.66% | 100% | 97.9% | 100% | 46.21% | 2.39% | 56.81% | 100% | 0.03% | 87.5% | 99.71% | 97.37% | 0 |
| 56795 | RS Islam Ibnu Sina Panti Yarsi | 4 | 2024 | 05-10-2024 | 90.19% | 100% | 100% | 100% | 36.32% | 0% | 30.99% | 100% | 93.4% | 86.76% | 100% | 100% | 0 |
| 56796 | RS Umum Bunda Thamrin | 4 | 2024 | 05-10-2024 | 96.95% | 100% | 97.7% | 66.67% | 80.55% | 0% | 59.78% | 100% | 99.99% | 63.64% | 100% | 100% | 0 |
| 56797 | RS Khusus Mata SMEC | 4 | 2024 | 05-10-2024 | 99.5% | 100% | 100% | 0% | 97.98% | 0% | 100% | 100% | 97.69% | 100% | 100% | 100% | 0 |
| 56798 | RS Umum Syafira | 4 | 2024 | 05-07-2024 | 87% | 83% | 100% | 40% | 97.58% | 5.73% | 60.91% | 100% | 99.77% | 100% | 100% | 100% | 0 |
| 56799 | RS Umum Bidadari | 4 | 2024 | 05-03-2024 | 98.71% | 100% | 100% | 100% | 97.1% | 0% | 98.36% | 100% | 97.38% | 100% | 93.91% | 100% | 0 |
| 56800 | RS Umum Daerah Dr. RM. Pratomo Bagansiapiapi | 4 | 2024 | 05-09-2024 | 83.07% | 89% | 100% | 50% | 43.93% | 0% | 80.49% | 100% | 97.22% | 61.47% | 100% | 50% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.