Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 58151 | RS Bhayangkara Manado | 5 | 2024 | 06-05-2024 | 97.59% | 97% | 100% | 100% | 97.56% | 0% | 99.03% | 100% | 100% | 100% | 100% | 100% | 0 |
| 58152 | RS Budi Mulia Bitung | 5 | 2024 | 06-08-2024 | 95.1% | 100% | 90.22% | 100% | 71.1% | 30.43% | 84.03% | 100% | 100% | 60% | 89% | 100% | 0 |
| 58153 | RS Umum Daerah Lamaddukkelleng Kabupaten Wajo | 5 | 2024 | 06-09-2024 | 90% | 98% | 100% | 96.88% | 88.15% | 13.27% | 80.07% | 99.31% | 92.56% | 84% | 100% | 100% | 0 |
| 58154 | RS Hikmah Sejahtera Sukamaju | 5 | 2024 | 06-04-2024 | 84% | 88% | 94% | 93.33% | 90% | 0% | 91% | 100% | 93.5% | 75% | 89.5% | 80% | 0 |
| 58155 | RS Umum Daerah Siwa | 5 | 2024 | 06-10-2024 | 93.03% | 94% | 97.49% | 100% | 89.16% | 0% | 90.97% | 100% | 99.73% | 100% | 95.89% | 100% | 0 |
| 58156 | RS Pertamina Tarakan | 5 | 2024 | 06-10-2024 | 89% | 100% | 100% | 100% | 91.64% | 0% | 90.97% | 100% | 83.5% | 100% | 100% | 100% | 0 |
| 58157 | RS Prima Husada Sengkang | 5 | 2024 | 06-09-2024 | 93.5% | 100% | 100% | 0% | 100% | 0% | 96.05% | 100% | 95.62% | 81.25% | 100% | 100% | 0 |
| 58158 | RS Umum Hikmah Masamba | 5 | 2024 | 08-09-2024 | 92.89% | 100% | 100% | 100% | 84.97% | 0% | 83.94% | 100% | 95.4% | 92.68% | 100% | 0% | 0 |
| 58159 | RS Fatima Makale | 5 | 2024 | 08-08-2024 | 87.85% | 83% | 94.92% | 100% | 70.88% | 0% | 69.8% | 100% | 97.97% | 78.79% | 99.57% | 100% | 0 |
| 58160 | RS Gigi dan Mulut Universitas Sam Ratulangi | 5 | 2024 | 06-10-2024 | 95.82% | 100% | 100% | 0% | 58.81% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 58161 | RS AL Ilyas Tarakan | 5 | 2024 | 01-01-1970 | 93.5% | 100% | 100% | 0% | 73% | 0% | 78.75% | 100% | 85% | 68% | 100% | 100% | 0 |
| 58162 | RS Umum Daerah Inche Abdoel Moeis | 5 | 2024 | 06-10-2024 | 51.82% | 100% | 99.79% | 14.29% | 62.92% | 1.8% | 77.06% | 96.45% | 99.37% | 0% | 99.13% | 100% | 0 |
| 58163 | Rumah Sakit Sinar Kasih Toraja | 5 | 2024 | 06-10-2024 | 90% | 94% | 100% | 88.89% | 93.22% | 4.27% | 87.45% | 100% | 95.17% | 90.62% | 100% | 100% | 0 |
| 58164 | RS Umum Daerah Nene Mallomo | 5 | 2024 | 06-08-2024 | 89.08% | 100% | 94.19% | 100% | 94.3% | 0.58% | 87.52% | 95.3% | 89.96% | 62.22% | 75.3% | 100% | 0 |
| 58165 | RS Umum Daerah Arifin Numang | 5 | 2024 | 06-10-2024 | 46.9% | 63% | 99.82% | 90% | 53.74% | 19.01% | 59.24% | 100% | 100% | 88.46% | 100% | 100% | 0 |
| 58166 | RS Umum Daerah Lakipadada | 5 | 2024 | 06-07-2024 | 88.58% | 91% | 99.6% | 0% | 45.67% | 48.72% | 84.73% | 100% | 92.33% | 100% | 100% | 100% | 0 |
| 58167 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 5 | 2024 | 06-07-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 58168 | RS Umum Daerah dr.H. Jusuf SK | 5 | 2024 | 01-01-1970 | 86.84% | 89% | 95.34% | 0% | 68.22% | 27.46% | 58.08% | 100% | 100% | 0% | 80.24% | 100% | 0 |
| 58169 | RS Umum Anugrah Pangkajene | 5 | 2024 | 06-04-2024 | 84% | 90% | 97.35% | 100% | 83.69% | 4.76% | 82.44% | 100% | 79.47% | 84.13% | 100% | 100% | 0 |
| 58170 | RS Hikmah Citra medika Sengkang | 5 | 2024 | 06-10-2024 | 95% | 100% | 100% | 100% | 93.33% | 100% | 92.59% | 100% | 96.13% | 100% | 100% | 100% | 0 |
| 58171 | RS TK. III. 13.06.01 Dr. Sindhu Trisno | 5 | 2024 | 06-09-2024 | 93.33% | 98% | 100% | 100% | 78.75% | 1.83% | 93.33% | 100% | 99.44% | 94.59% | 100% | 100% | 0 |
| 58172 | RS Umum Daerah Mitra Sehat | 5 | 2024 | 06-10-2024 | 90% | 100% | 100% | 0% | 81.48% | 0% | 80% | 100% | 93.75% | 100% | 100% | 0% | 0 |
| 58173 | RS Umum Daerah Morowali | 5 | 2024 | 06-10-2024 | 97% | 100% | 100% | 100% | 86% | 0% | 96.74% | 100% | 99.46% | 100% | 100% | 84% | 0 |
| 58174 | RS Umum Noongan | 5 | 2024 | 06-09-2024 | 98.99% | 96% | 99.69% | 0% | 85.8% | 0% | 87.88% | 100% | 92.1% | 92.86% | 100% | 89.36% | 0 |
| 58175 | RS Umum Anutapura Palu | 5 | 2024 | 06-10-2024 | 88.83% | 100% | 95.83% | 100% | 86.34% | 4.42% | 96.3% | 100% | 80.01% | 100% | 100% | 100% | 0 |
| 58176 | RS Woodward | 5 | 2024 | 06-05-2024 | 88.21% | 96% | 100% | 0% | 82.49% | 2.24% | 99.39% | 100% | 100% | 88.64% | 100% | 94.44% | 0 |
| 58177 | RS Tonsea | 5 | 2024 | 06-10-2024 | 95% | 99% | 98.43% | 100% | 93.22% | 33.33% | 58.46% | 100% | 98.89% | 100% | 100% | 100% | 0 |
| 58178 | RS Claire Medika | 5 | 2024 | 06-08-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 90% | 100% | 100% | 100% | 100% | 0% | 0 |
| 58179 | RS Umum Daerah Madani Palu | 5 | 2024 | 06-06-2024 | 87.85% | 99% | 100% | 100% | 43.64% | 0% | 99.22% | 100% | 88.03% | 100% | 100% | 0% | 0 |
| 58180 | RS Budi Agung Palu | 5 | 2024 | 06-05-2024 | 96.5% | 80% | 100% | 100% | 98.2% | 1.85% | 57% | 100% | 81.25% | 0% | 84% | 100% | 0 |
| 58181 | RS Ibu dan Anak Tinatapura | 5 | 2024 | 06-09-2024 | 95% | 100% | 100% | 87.5% | 82.14% | 0% | 96.09% | 0% | 91.67% | 93.33% | 0% | 0% | 0 |
| 58182 | RS TNI AU Lanud Sam Ratulangi | 5 | 2024 | 06-10-2024 | 90% | 100% | 100% | 0% | 92% | 95% | 92.14% | 37.5% | 100% | 100% | 88.89% | 100% | 0 |
| 58183 | RSU Ratatotok Buyat | 5 | 2024 | 06-10-2024 | 96.79% | 100% | 100% | 100% | 82.55% | 0% | 75.33% | 100% | 81.28% | 100% | 100% | 100% | 0 |
| 58184 | RS Pratama dr. Abdul Chalik Masulili | 5 | 2024 | 06-10-2024 | 100% | 100% | 100% | % | 100% | % | 87.8% | 0% | 100% | 100% | 100% | 0% | 0 |
| 58185 | RS Bhayangkara Palu | 5 | 2024 | 06-04-2024 | 90.23% | 91% | 96.94% | 100% | 97.01% | 90% | 100% | 97.5% | 91.93% | 40% | 98.72% | 100% | 0 |
| 58186 | RS Umum Daerah Abdul Wahab Sjahranie | 5 | 2024 | 06-10-2024 | 78.63% | 94% | 98.74% | 0% | 17.16% | 1.16% | 85.88% | 100% | 99.77% | 100% | 99.91% | 100% | 0 |
| 58187 | RS Hermana | 5 | 2024 | 06-10-2024 | 84.5% | 100% | 100% | 100% | 55.39% | 9.88% | 75.73% | 90% | 100% | 0% | 100% | 60% | 0 |
| 58188 | RS Ibu dan Anak Nasana Pura | 5 | 2024 | 06-10-2024 | 92.41% | 100% | 100% | 100% | 82.76% | 2.7% | 100% | 100% | 98.08% | 100% | 100% | 90.91% | 0 |
| 58189 | RS Siloam GMIM Sonder | 5 | 2024 | 06-10-2024 | 82.29% | 78% | 85.38% | 0% | 38.65% | 1.47% | 87.32% | 100% | 95.59% | 86.77% | 92.13% | 100% | 0 |
| 58190 | RS Umum Daerah Luwuk | 5 | 2024 | 06-05-2024 | 69% | 98% | 100% | 52.5% | 85% | 22.22% | 100% | 100% | 0% | 0% | 100% | 100% | 0 |
| 58191 | RS Ibu dan Anak Care She | 5 | 2024 | 06-07-2024 | 100% | 100% | 100% | 93.75% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 58192 | RS Samaritan Palu | 5 | 2024 | 01-01-1970 | 85.87% | 100% | 100% | 100% | 89.16% | 0% | 82.49% | 100% | 88.54% | 100% | 100% | 100% | 0 |
| 58193 | RS Umum Daerah Dr. Sam Ratulangi Tondano | 5 | 2024 | 06-07-2024 | 81.88% | 94% | 95.87% | 66.67% | 68.43% | 2.74% | 96.87% | 100% | 98.98% | 79.1% | 98.99% | 87.5% | 0 |
| 58194 | RS Umum Tadulako Palu | 5 | 2024 | 06-01-2024 | 87% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 58195 | RS Budi Setia | 5 | 2024 | 06-10-2024 | 89% | 88% | 100% | 0% | 85% | 5.45% | 86.17% | 100% | 88.01% | 77.78% | 100% | 100% | 0 |
| 58196 | RS TK 4 Dr. Yanto, Sp.OT | 5 | 2024 | 06-10-2024 | 91.5% | 100% | 100% | 0% | 100% | 0% | 50% | 100% | 96.43% | 100% | 100% | 100% | 0 |
| 58197 | RS Umum Daerah Kabelota | 5 | 2024 | 06-10-2024 | 85% | 100% | 100% | 100% | 87% | 3.12% | 100% | 81.67% | 100% | 90% | 93.33% | 100% | 0 |
| 58198 | Sentra Medika Hospital Minahasa Utara | 5 | 2024 | 06-08-2024 | 97.69% | 99% | 99.08% | 100% | 87.9% | 28.92% | 61.57% | 99.87% | 98.62% | 0% | 100% | 100% | 0 |
| 58199 | RS Umum Daerah Pendau Tambu Kab Donggala | 5 | 2024 | 06-06-2024 | 86.67% | 74% | 100% | 0% | 100% | 0% | 100% | 100% | 98.58% | 100% | 100% | 0% | 0 |
| 58200 | RS Umum Mokopido Toli-Toli | 5 | 2024 | 06-10-2024 | 80% | 98% | 100% | 0% | 60.08% | 0.45% | 94.32% | 74.36% | 97.72% | 96.1% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.