Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 58501 | RS Umum Daerah Dr. H. Chasan Boesoirie Ternate | 5 | 2024 | 06-10-2024 | 59.34% | 77% | 100% | 88.24% | 48.59% | 7.14% | 77.01% | 100% | 86.06% | 58.33% | 100% | 100% | 0 |
| 58502 | RS Umum Bioklinik | 5 | 2024 | 01-01-1970 | 98.53% | 100% | 100% | % | 97.6% | 0% | 79.89% | 100% | 100% | 100% | 86.63% | 100% | 0 |
| 58503 | RS Umum Daerah Labuha | 5 | 2024 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 97.87% | 0% | 0% | 0% | 0% | 0 |
| 58504 | RS Khusus Daerah Ibu dan Anak Pertiwi | 5 | 2024 | 08-06-2024 | 90.63% | 94% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 98.08% | 100% | 85.71% | 0 |
| 58505 | RS Umum Daerah Daya Kota Makassar | 5 | 2024 | 06-06-2024 | 85.76% | 96% | 86.36% | 100% | 54.09% | 1.43% | 86.55% | 100% | 94.85% | 70.18% | 93.1% | 100% | 0 |
| 58506 | RS Tk. IV Dr. R. Ismoyo Kendari | 5 | 2024 | 01-01-1970 | 89% | 92% | 84.62% | 100% | 100% | 0% | 100% | 100% | 93.7% | 100% | 100% | 0% | 0 |
| 58507 | RSUP Dr. Wahidin Sudirohusodo | 5 | 2024 | 06-10-2024 | 79.38% | 99% | 100% | 0% | 86.23% | 52.34% | 64.72% | 100% | 95.5% | 100% | 98.38% | 100% | 0 |
| 58508 | RS Tk. IV 16.07.01 TNI AD Ternate | 5 | 2024 | 01-01-1970 | 100% | 89% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0 |
| 58509 | RS Umum Daerah Sanana | 5 | 2024 | 06-09-2024 | 93.97% | 94% | 96.86% | 100% | 93.77% | 0% | 100% | 100% | 99.84% | 0% | 83.33% | 0% | 0 |
| 58510 | RS Umum Daerah Prof Dr. H. Aloei Saboe | 5 | 2024 | 06-11-2024 | 80% | 100% | 0% | 100% | 76% | 0% | 85.42% | 80% | 85.07% | 100% | 100% | 100% | 0 |
| 58511 | RS Umum Daerah Hajjah Andi Depu | 5 | 2024 | 06-10-2024 | 87.29% | 95% | 98.98% | 100% | 72.05% | 0% | 97.22% | 97.55% | 92.54% | 91.78% | 100% | 95.86% | 0 |
| 58512 | RS Bahteramas Provinsi Sultra | 5 | 2024 | 06-10-2024 | 91.17% | 93% | 97.6% | 100% | 31.28% | 100% | 80.79% | 100% | 98.54% | 86.96% | 98.1% | 100% | 0 |
| 58513 | RS Primaya | 5 | 2024 | 06-08-2024 | 92.61% | 100% | 100% | 0% | 100% | 2.9% | 41.63% | 100% | 96.14% | 100% | 100% | 100% | 0 |
| 58514 | RS Bhayangkara Tk. IV Ternate | 5 | 2024 | 02-04-2026 | 99.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 58515 | RS Umum Daerah Kota Ternate | 5 | 2024 | 06-09-2024 | 96% | 100% | 0% | % | 100% | % | 0% | 0% | 80.38% | 0% | 0% | 100% | 0 |
| 58516 | RS Umum Daerah Kab. Pulau Morotai | 5 | 2024 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
| 58517 | RS Antam Nikel Pomalaa | 5 | 2024 | 06-07-2024 | 94.87% | 97% | 100% | 0% | 100% | 0% | 100% | 100% | 99.17% | 99.92% | 100% | 100% | 0 |
| 58518 | RS Ibu dan Anak Siti Khadidjah | 5 | 2024 | 01-01-1970 | 96.26% | 93% | 100% | 100% | 92.59% | 0% | 96.53% | 100% | 97.76% | 100% | 100% | 87.5% | 0 |
| 58519 | RS Ibnu Sina Makassar | 5 | 2024 | 06-04-2024 | 76.84% | 79% | 100% | 100% | 23.01% | 18.45% | 65.48% | 100% | 98.02% | 81.44% | 100% | 100% | 0 |
| 58520 | RS Santa Anna | 5 | 2024 | 06-10-2024 | 84.49% | 96% | 100% | % | 47.86% | 7.25% | 84.73% | 100% | 98.11% | 0% | 100% | 100% | 0 |
| 58521 | RS Umum Luramay | 5 | 2024 | 06-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 0 |
| 58522 | RS Umum Daerah Weda | 5 | 2024 | 07-10-2024 | 85.87% | 97% | 99.06% | 72.73% | 100% | 77.78% | 100% | 100% | 77.94% | 100% | 96.35% | 100% | 0 |
| 58523 | RS Benyamin Guluh Kolaka | 5 | 2024 | 06-10-2024 | 86.97% | 86% | 98.46% | 100% | 72.13% | 0% | 91.25% | 100% | 94.14% | 98.03% | 100% | 100% | 0 |
| 58524 | RS Hikmah | 5 | 2024 | 06-10-2024 | 91% | 100% | 100% | 0% | 98.84% | 9.09% | 68.35% | 100% | 100% | 100% | 100% | 100% | 0 |
| 58525 | RS Umum Daerah Toto Kabila | 5 | 2024 | 06-02-2024 | 88.5% | 90% | 98.9% | 0% | 100% | 0.47% | 80.39% | 98.04% | 99.21% | 100% | 98.03% | 100% | 0 |
| 58526 | RS Umum Daerah Haji Makassar | 5 | 2024 | 06-10-2024 | 83% | 94% | 96.55% | 100% | 93.04% | 0% | 89.4% | 100% | 100% | 95.29% | 100% | 54.55% | 0 |
| 58527 | RS Multazam | 5 | 2024 | 10-10-2024 | 89.05% | 95% | 100% | 100% | 82.81% | 0% | 81.59% | 100% | 96.23% | 81.25% | 100% | 100% | 0 |
| 58528 | RS Tk. II Pelamonia | 5 | 2024 | 06-06-2024 | 96.7% | 100% | 100% | 100% | 96.97% | 0% | 89.39% | 100% | 98.19% | 95.56% | 100% | 100% | 0 |
| 58529 | RS AL Jala Ammari Makassar | 5 | 2024 | 06-10-2024 | 91.5% | 96% | 100% | 100% | 82.5% | 0% | 90% | 100% | 100% | 84% | 100% | 100% | 0 |
| 58530 | RS Umum Daerah Dr. Alberth H. Torey | 5 | 2024 | 06-10-2024 | 78% | 88% | 88.7% | 100% | 83.38% | 100% | 99.83% | 100% | 99.99% | 100% | 99.21% | 75% | 0 |
| 58531 | RS Umum Obi | 5 | 2024 | 01-01-1970 | 90.62% | 90% | 100% | 0% | 100% | 0% | 100% | 100% | 99.62% | 100% | 100% | 0% | 0 |
| 58532 | RS Ibu dan Anak Chaterine Booth | 5 | 2024 | 06-05-2024 | 91.32% | 98% | 100% | 0% | 84.38% | 0% | 99.22% | 100% | 84.46% | 0% | 100% | 0% | 0 |
| 58533 | RS Jantung dan Pembuluh Darah Oputa Yi Koo Sulawesi Tenggara | 5 | 2024 | 06-07-2024 | 93% | 85% | 100% | 0% | 67.65% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 58534 | RS Grestelina | 5 | 2024 | 06-10-2024 | 82% | 91% | 97.22% | 0% | 70.69% | 0.8% | 64.47% | 97.14% | 97.72% | 0% | 0% | 80% | 0 |
| 58535 | RS Umum Daerah Maba | 5 | 2024 | 06-10-2024 | 84.5% | 86% | 100% | 0% | 88% | 0% | 100% | 100% | 86% | 90% | 83.33% | 0% | 0 |
| 58536 | RS Jiwa Kendari | 5 | 2024 | 06-10-2024 | 91.5% | 90% | 80.33% | 0% | 90.85% | 0% | 100% | 0% | 100% | 75% | 100% | 100% | 0 |
| 58537 | RS Umum Dharma Ibu Ternate | 5 | 2024 | 06-10-2024 | 92.5% | 100% | 100% | 0% | 96.1% | 6.38% | 79.85% | 100% | 100% | 71.43% | 0% | 75% | 0 |
| 58538 | RS Umum Daerah Jailolo | 5 | 2024 | 06-10-2024 | 84.15% | 89% | 100% | 37.5% | 79.86% | 0% | 51.9% | 100% | 67.1% | 100% | 100% | 100% | 0 |
| 58539 | RS Siloam Makassar | 5 | 2024 | 06-10-2024 | 100% | 100% | 100% | 100% | 54.68% | 9.06% | 100% | 100% | 99.65% | 100% | 100% | 100% | 0 |
| 58540 | RS Umum Daerah Tombulilato | 5 | 2024 | 06-03-2024 | 90.88% | 85% | 98.65% | 0% | 93.68% | 70% | 100% | 100% | 99.45% | 80% | 83.05% | 50% | 0 |
| 58541 | RS Bhakti Kasih | 5 | 2024 | 06-10-2024 | 91.3% | 95% | 100% | 0% | 97.78% | 0% | 100% | 0% | 91.17% | 90.42% | 0% | 100% | 0 |
| 58542 | RS Islam Faisal | 5 | 2024 | 06-07-2024 | 93% | 95% | 100% | 0% | 100% | 0% | 99.16% | 100% | 0% | 93.1% | 98.98% | 100% | 0 |
| 58543 | RS Umum Daerah dr. Zainal Umar Sidiki | 5 | 2024 | 06-10-2024 | 90% | 100% | 100% | 0% | 94.44% | 0% | 94.12% | 100% | 100% | 100% | 100% | 0% | 0 |
| 58544 | RS PKU Muhammadiyah Mamajang | 5 | 2024 | 06-09-2024 | 100% | 100% | 100% | 100% | 94.97% | 0% | 80.51% | 100% | 100% | 82.61% | 100% | 100% | 0 |
| 58545 | RS Ibu dan Anak Sitti Khadijah 1 Muhammadiyah | 5 | 2024 | 07-10-2024 | 94% | 96% | 100% | 100% | 98.72% | 0% | 95.28% | 100% | 100% | 94.32% | 94.34% | 100% | 0 |
| 58546 | RS Umum Daerah Raha | 5 | 2024 | 01-01-1970 | 95.73% | 90% | 95.07% | 88.36% | 89.29% | 82.61% | 95.73% | 97.93% | 98.78% | 0% | 92.36% | 96.68% | 0 |
| 58547 | RS Umum Daerah Kabupaten Wakatobi | 5 | 2024 | 06-10-2024 | 78.91% | 90% | 100% | 47.62% | 60% | 0% | 99% | 100% | 91.44% | 88.71% | 98.48% | 0% | 0 |
| 58548 | RS Umum Daerah Tobelo | 5 | 2024 | 06-10-2024 | 89.73% | 79% | 97% | 47.62% | 66.41% | 57.81% | 100% | 98.05% | 86.94% | 92.23% | 95.8% | 100% | 0 |
| 58549 | RS Mitra Husada | 5 | 2024 | 06-10-2024 | 87% | 100% | 100% | 100% | 88.52% | 5.95% | 78.83% | 100% | 99.01% | 100% | 91.07% | 100% | 0 |
| 58550 | RS Khusus Daerah Ibu dan Anak Siti Fatimah | 5 | 2024 | 06-10-2024 | 96.88% | 97% | 100% | 92% | 94.29% | 0% | 97.66% | 100% | 99.76% | 92.73% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.