Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 59601 | RS Ibu dan Anak Tiara | 5 | 2024 | 01-01-1970 | 87.5% | 100% | 97.5% | 0% | 64.77% | % | 55.83% | 100% | 99.9% | 93.33% | 99.51% | 100% | 0 |
| 59602 | RS Umum Daerah Malingping | 5 | 2024 | 01-01-1970 | 82.38% | 92% | 99.58% | 100% | 68.57% | 8.57% | 85.83% | 100% | 91.99% | 85.71% | 97.22% | 100% | 0 |
| 59603 | RS Mayapada | 5 | 2024 | 06-10-2024 | 87.98% | 100% | 100% | 100% | 89.22% | 24.19% | 76.23% | 100% | 99.32% | 0% | 100% | 100% | 0 |
| 59604 | RS Umum Daerah Husada Prima | 5 | 2024 | 06-10-2024 | 96.5% | 100% | 100% | 100% | 94.56% | 1.56% | 97.4% | 100% | 85.69% | 96% | 100% | 100% | 0 |
| 59605 | RS Soemitro Lanud Moeljono Surabaya | 5 | 2024 | 06-10-2024 | 88.5% | 88% | 93.94% | 100% | 95.7% | 0% | 46.43% | 100% | 94.03% | 46.43% | 95.45% | 100% | 0 |
| 59606 | RS An-Nisa | 5 | 2024 | 07-02-2024 | 88.54% | 100% | 98.21% | 0% | 29.73% | 1.81% | 39.34% | 90.89% | 100% | 95.45% | 95.71% | 100% | 0 |
| 59607 | RS Ibu dan Anak Mutiara Bunda | 5 | 2024 | 06-08-2024 | 89.5% | 100% | 100% | 0% | 89.23% | 0% | 93.67% | 100% | 82.66% | 90% | 100% | 100% | 0 |
| 59608 | RS Umum Keluarga Kita | 5 | 2024 | 06-05-2024 | 86.14% | 100% | 100% | 100% | 78.95% | 0.5% | 64.7% | 100% | 100% | 50% | 100% | 100% | 0 |
| 59609 | RS Khusus THT-Bedah KL Proklamasi BSD | 5 | 2024 | 06-09-2024 | 98% | 90% | 100% | % | 32.02% | 0% | 100% | 0% | 95.6% | 100% | 100% | 88% | 0 |
| 59610 | RS Ichsan Medical Center | 5 | 2024 | 06-07-2024 | 97.5% | 100% | 100% | 100% | 92.89% | 0.53% | 96.6% | 100% | 99.96% | 86.49% | 100% | 100% | 0 |
| 59611 | RS Mitra Keluarga Bintaro | 5 | 2024 | 06-10-2024 | 93.25% | 100% | 100% | 0% | 94.44% | 3.08% | 82.96% | 100% | 100% | 100% | 100% | 100% | 0 |
| 59612 | RS Mandaya Royal Puri | 5 | 2024 | 06-10-2024 | 90.2% | 92% | 98.61% | 100% | 94.89% | 11.03% | 87.57% | 95.36% | 99.96% | 100% | 100% | 100% | 0 |
| 59613 | RS Bunda | 5 | 2024 | 06-08-2024 | 90.77% | 100% | 100% | 100% | 93.68% | 0.86% | 66.5% | 100% | 99.96% | 95.56% | 100% | 100% | 0 |
| 59614 | RS Umum Islam Surabaya Jemursari | 5 | 2024 | 06-10-2024 | 91.19% | 100% | 100% | 50% | 91.19% | 2.9% | 89.85% | 100% | 87.83% | 100% | 100% | 100% | 0 |
| 59615 | RS Selaras | 5 | 2024 | 06-10-2024 | 82% | 100% | 100% | 100% | 83.83% | 0% | 100% | 100% | 100% | 77.29% | 100% | 0% | 0 |
| 59616 | RS Siloam Hospitals Lippo Village | 5 | 2024 | 06-10-2024 | 93.59% | 100% | 97.4% | 0% | 58.84% | 5.04% | 70.95% | 98.28% | 100% | 100% | 100% | 74.31% | 0 |
| 59617 | RS Melati | 5 | 2024 | 06-10-2024 | 99.67% | 100% | 100% | 100% | 67.61% | 0% | 40.83% | 100% | 100% | 84.62% | 100% | 100% | 0 |
| 59618 | RS Hermina Periuk Tangerang | 5 | 2024 | 06-10-2024 | 92% | 100% | 100% | 100% | 85.37% | 3.11% | 83.87% | 100% | 99.8% | 87.1% | 100% | 100% | 0 |
| 59619 | RS Umum Daerah Bhakti Dharma Husada | 5 | 2024 | 06-09-2024 | 84.51% | 99% | 100% | % | 96.66% | 0% | 98.69% | 100% | 99.7% | 90.65% | 100% | 100% | 0 |
| 59620 | RS Umum Murni Asih | 5 | 2024 | 08-05-2024 | 97.5% | 80% | 100% | 100% | 67.5% | 0% | 82.14% | 100% | 80% | 87.5% | 100% | 96.43% | 0 |
| 59621 | RS Muji Rahayu | 5 | 2024 | 06-07-2024 | 93.17% | 100% | 100% | 0% | 100% | 3.7% | 45.29% | 100% | 97.58% | 50% | 100% | 100% | 0 |
| 59622 | RS Ibu dan Anak Gebang Medika | 5 | 2024 | 06-05-2024 | 64.73% | 80% | 100% | 70% | 87.88% | 0% | 80.09% | 100% | 100% | 95.83% | 100% | 100% | 0 |
| 59623 | RS Ibu dan Anak Selaras | 5 | 2024 | 01-01-1970 | 98.5% | 100% | 96.67% | 90% | 97.03% | 1.74% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 59624 | RS Qadr | 5 | 2024 | 06-07-2024 | 93.53% | 100% | 100% | 0% | 83.18% | 4.93% | 62.35% | 100% | 99.86% | 61.82% | 100% | 0% | 0 |
| 59625 | RS Ibu dan Anak Bina Medika | 5 | 2024 | 06-03-2024 | 93.5% | 100% | 100% | 100% | 78.19% | 100% | 78.19% | 100% | 97.79% | 100% | 100% | 100% | 0 |
| 59626 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 5 | 2024 | 06-07-2024 | 98.47% | 100% | 100% | 100% | 79.82% | 2.25% | 58.87% | 100% | 88.52% | 100% | 100% | 100% | 0 |
| 59627 | RS Ibu dan Anak Permata Dalima | 5 | 2024 | 06-06-2024 | 100% | 100% | 100% | 0% | 95.24% | 0% | 95.45% | 100% | 100% | 80% | 100% | 73.68% | 0 |
| 59628 | RS Ibu dan Anak Pratiwi | 5 | 2024 | 06-08-2024 | 84% | 100% | 100% | 100% | 97.3% | 0% | 78.49% | 100% | 100% | 80.65% | 100% | 100% | 0 |
| 59629 | RS Pondok Indah Bintaro Jaya | 5 | 2024 | 06-07-2024 | 95.15% | 100% | 100% | 0% | 95.66% | 1.85% | 81.25% | 100% | 99.92% | 80.49% | 99.07% | 100% | 0 |
| 59630 | RS Kartini | 5 | 2024 | 06-10-2024 | 88% | 88% | 88.41% | 98.98% | 87.34% | 0.94% | 88.33% | 100% | 100% | 81.55% | 100% | 100% | 0 |
| 59631 | RS Umum Tk. III Brawijaya | 5 | 2024 | 06-07-2024 | 98% | 97% | 100% | 0% | 92.31% | 0% | 92.31% | 100% | 96.92% | 92.31% | 100% | 100% | 0 |
| 59632 | RS Ibu dan Anak Makiyah | 5 | 2024 | - | 92.5% | 100% | 100% | 100% | 92.18% | 3.23% | 0% | 0% | 0% | 0% | 0% | 100% | 0 |
| 59633 | RS Ibu dan Anak Bunda Sejahtera | 5 | 2024 | 06-07-2024 | 99.62% | 100% | 100% | 50% | 73.35% | 0% | 44.87% | 100% | 99.23% | 93.75% | 100% | 100% | 0 |
| 59634 | RS Karang Tengah Medika | 5 | 2024 | 01-01-1970 | 86.05% | 100% | 100% | 83.33% | 90.38% | 0% | 100% | 100% | 96.72% | 100% | 100% | 100% | 0 |
| 59635 | RS Umum Daerah Serpong Utara | 5 | 2024 | 06-08-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 59636 | RS Daan Mogot Kesdam Jaya | 5 | 2024 | 06-04-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 59637 | Metro Hospitals Cikupa | 5 | 2024 | 06-10-2024 | 87.47% | 98% | 97.26% | 0% | 100% | 0% | 54.22% | 100% | 95.36% | 94.07% | 100% | 100% | 0 |
| 59638 | RS Misi Lebak | 5 | 2024 | 06-10-2024 | 93.72% | 99% | 98.46% | 100% | 80.17% | 0% | 32.22% | 100% | 100% | 74.35% | 100% | 100% | 0 |
| 59639 | RS Umum Siloam Hospitals Surabaya | 5 | 2024 | 06-07-2024 | 99.46% | 100% | 100% | % | 85.37% | 5% | 74.05% | 100% | 97.54% | 100% | 100% | 100% | 0 |
| 59640 | RS Mulya | 5 | 2024 | 06-07-2024 | 100% | 100% | 100% | 0% | 92.4% | 4.87% | 70.09% | 100% | 100% | 85.56% | 100% | 100% | 0 |
| 59641 | RS Umum Daerah Balaraja | 5 | 2024 | 06-10-2024 | 80.31% | 98% | 93.75% | 100% | 51.67% | 0.94% | 91.46% | 100% | 84.06% | 78% | 100% | 100% | 0 |
| 59642 | RS Suci Paramita | 5 | 2024 | 06-07-2024 | 84% | 99% | 100% | 100% | 82.5% | 0% | 97.66% | 100% | 96.11% | 93.33% | 100% | 0% | 0 |
| 59643 | RS Marinir Ewa Pangalila Gunungsari | 5 | 2024 | 06-10-2024 | 86.88% | 89% | 100% | 0% | 84.56% | 0% | 77.78% | 100% | 100% | 100% | 100% | 100% | 0 |
| 59644 | RS Krakatau Medika | 5 | 2024 | 06-10-2024 | 97.5% | 100% | 100% | 0% | 97.92% | 0% | 73.19% | 100% | 98.95% | 88% | 100% | 100% | 0 |
| 59645 | RS Islam Gigi dan Mulut Sultan Agung | 5 | 2024 | 07-08-2024 | 85% | 100% | 100% | % | 100% | 0% | 43.75% | 100% | 98% | 100% | 100% | 100% | 0 |
| 59646 | RS Umum Daerah Nyi Ageng Serang | 5 | 2024 | 06-10-2024 | 90.47% | 100% | 100% | 100% | 80% | 0% | 98.2% | 100% | 84.65% | 100% | 99.79% | 100% | 0 |
| 59647 | RS Gigi dan Mulut Universitas Muhammadiyah Yogyakarta | 5 | 2024 | 06-10-2024 | 92.75% | 97% | 81% | % | 86% | 0% | 0% | 0% | 93.09% | 100% | 100% | 100% | 0 |
| 59648 | RS Jih | 5 | 2024 | 06-06-2024 | 89.5% | 93% | 99.83% | 100% | 85.79% | 3.24% | 82.72% | 100% | 100% | 91.91% | 99.78% | 100% | 0 |
| 59649 | RS Umum Daerah Kota Salatiga | 5 | 2024 | 06-10-2024 | 88.91% | 90% | 98.61% | 92.86% | 75.95% | 1.02% | 91.13% | 86.82% | 85.59% | 98.27% | 100% | 90.91% | 0 |
| 59650 | RS Umum Tk. IV 04.07.03 dr. Asmir | 5 | 2024 | 06-07-2024 | 94.93% | 100% | 100% | 100% | 53.96% | 3.33% | 65.97% | 100% | 83.05% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.