Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 59501 | RS Bhakti Rahayu | 5 | 2024 | 06-10-2024 | 98% | 100% | 97% | 100% | 80.56% | 0% | 66.48% | 100% | 99.71% | 67.86% | 85.59% | 100% | 0 |
| 59502 | RS Umum Hermina Cilegon | 5 | 2024 | 09-04-2024 | 91.7% | 93% | 100% | 100% | 95.4% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 59503 | RS Mentari | 5 | 2024 | 06-10-2024 | 83.33% | 98% | 99.43% | 33.33% | 96.15% | 0% | 42.6% | 100% | 99.95% | 64.52% | 100% | 0% | 0 |
| 59504 | RS Sari Asih Ciledug | 5 | 2024 | 06-10-2024 | 92.93% | 100% | 99.96% | 100% | 96.38% | 0% | 82.84% | 100% | 95.2% | 89.47% | 99.95% | 90.91% | 0 |
| 59505 | RS Ibu dan Anak Lombok Dua Dua | 5 | 2024 | 06-10-2024 | 98.51% | 99% | 100% | 100% | 91.05% | 0% | 74.83% | 100% | 100% | 100% | 100% | 100% | 0 |
| 59506 | RS Siloam Hospitals Kelapa Dua | 5 | 2024 | 06-10-2024 | 94.54% | 100% | 100% | % | 63.95% | 1% | 74.75% | 99.69% | 100% | 100% | 100% | 92% | 0 |
| 59507 | RS Universitas Airlangga | 5 | 2024 | 06-10-2024 | 100% | 100% | 100% | 0% | 71.67% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 59508 | RS Umum Daerah Dr. Adjidarmo | 5 | 2024 | 06-08-2024 | 88.07% | 98% | 98.51% | 87.5% | 57.8% | 0% | 98.61% | 91.29% | 89.63% | 98.61% | 99.85% | 0% | 0 |
| 59509 | RS Ciputra | 5 | 2024 | 06-10-2024 | 79.28% | 100% | 100% | 100% | 84.66% | 15.84% | 60.98% | 100% | 100% | 96.15% | 100% | 100% | 0 |
| 59510 | RS Hermina Ciledug | 5 | 2024 | 06-07-2024 | 97% | 98% | 100% | 100% | 82% | 0% | 100% | 100% | 100% | 78% | 100% | 100% | 0 |
| 59511 | RS Umum Al-Irsyad Surabaya | 5 | 2024 | 06-08-2024 | 88.91% | 92% | 99.57% | 0% | 89.62% | 1.58% | 54.63% | 100% | 80.71% | 93.33% | 100% | 100% | 0 |
| 59512 | RS Tonggak Husada | 5 | 2024 | 06-10-2024 | 80% | 90% | 100% | 33.33% | 92.46% | 3.85% | 21.86% | 100% | 98.84% | 100% | 61.63% | 90.74% | 0 |
| 59513 | RS Ibu dan Anak Karunia Bunda | 5 | 2024 | 06-05-2024 | 89.09% | 80% | 94.25% | 100% | 90.04% | 4% | 77.27% | 100% | 86.45% | 76% | 100% | 100% | 0 |
| 59514 | RS Umum Daerah Kota Cilegon | 5 | 2024 | 06-10-2024 | 87.18% | 100% | 94.36% | 100% | 67.97% | 2.81% | 73.28% | 99.23% | 90.41% | 80.65% | 97.95% | 100% | 0 |
| 59515 | RS Umum Daerah Haji Provinsi Jawa Timur | 5 | 2024 | 06-09-2024 | 93.61% | 95% | 100% | 0% | 88.87% | 3.93% | 94.31% | 100% | 100% | 100% | 100% | 100% | 0 |
| 59516 | RS Alinda Husada | 5 | 2024 | 06-03-2024 | 99.25% | 100% | 89.84% | 80% | 85.94% | 3.12% | 87.5% | 100% | 89.06% | 93.75% | 100% | 100% | 0 |
| 59517 | RS Murni Teguh Ciledug | 5 | 2024 | 06-04-2024 | 96% | 100% | 100% | 100% | 96.41% | 9.17% | 75.33% | 100% | 100% | 81.43% | 100% | 100% | 0 |
| 59518 | RS Ibu dan Anak Permata Sarana Husada | 5 | 2024 | 06-07-2024 | 97.22% | 95% | 98.46% | 100% | 98.23% | 4% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 59519 | RS Ibu dan Anak Vitalaya | 5 | 2024 | 06-09-2024 | 83.33% | 82% | 100% | 100% | 76.52% | 3.96% | 77.03% | 100% | 100% | 75% | 100% | 100% | 0 |
| 59520 | RS Bethsaida | 5 | 2024 | 06-10-2024 | 87.99% | 98% | 100% | 0% | 97.85% | 0% | 95% | 100% | 99.99% | 96% | 100% | 100% | 0 |
| 59521 | RS Bhayangkara Tk. IV Biddokkes Polda Banten | 5 | 2024 | 06-07-2024 | 99% | 100% | 100% | 96% | 96% | 0% | 95% | 100% | 96.67% | 97% | 100% | 90% | 0 |
| 59522 | RS Ibu dan Anak Nur Ummi Numbi | 5 | 2024 | 06-10-2024 | 100% | 100% | 100% | 100% | 89.89% | 0% | 86.3% | 100% | 93.18% | 100% | 100% | 96.67% | 0 |
| 59523 | RS Husada Utama Surabaya | 5 | 2024 | 06-06-2024 | 88.26% | 100% | 100% | 100% | 71.94% | 0.41% | 95.8% | 100% | 99.92% | 72.73% | 100% | 100% | 0 |
| 59524 | RS Ibu dan Anak Permata Ibunda | 5 | 2024 | 06-10-2024 | 84.75% | 86% | 96.67% | 100% | 0% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 59525 | RS Kurnia | 5 | 2024 | 06-10-2024 | 87.33% | 98% | 100% | 100% | 95% | 0% | 95.9% | 98.18% | 99.14% | 29.03% | 100% | 100% | 0 |
| 59526 | RS Sari Asih Sangiang | 5 | 2024 | 01-01-1970 | 92% | 100% | 100% | 85.71% | 83.08% | 4.9% | 88.3% | 100% | 100% | 89.47% | 89.43% | 100% | 0 |
| 59527 | RS Primaya | 5 | 2024 | 10-04-2024 | 91.68% | 96% | 99.47% | 0% | 97.32% | 3.96% | 92.22% | 100% | 92.68% | 84.85% | 95.81% | 100% | 0 |
| 59528 | RS Gigi dan Mulut FKG Universitas Airlangga | 5 | 2024 | 06-10-2024 | 84.63% | 88% | 100% | % | 92.98% | 0% | 100% | 0% | 98.06% | 100% | 100% | 83.33% | 0 |
| 59529 | RS Umum Daerah Berkah Pandeglang | 5 | 2024 | 06-10-2024 | 96% | 100% | 100% | 81.48% | 82.83% | 4% | 87.5% | 100% | 99.38% | 85.06% | 98.71% | 100% | 0 |
| 59530 | RS Umum Daerah dr. Mohamad Soewandhie | 5 | 2024 | 06-06-2024 | 97% | 100% | 99.93% | 100% | 89.87% | 1.74% | 83.66% | 100% | 96.12% | 100% | 100% | 100% | 0 |
| 59531 | RS Hermina Serpong | 5 | 2024 | 06-07-2024 | 93.66% | 100% | 100% | 100% | 80.36% | 0% | 88.14% | 100% | 100% | 87.88% | 100% | 100% | 0 |
| 59532 | RS Premier Surabaya | 5 | 2024 | 06-07-2024 | 88.11% | 99% | 100% | 100% | 46.62% | 1.96% | 94% | 100% | 99.94% | 0% | 84% | 76.47% | 0 |
| 59533 | RS Bunda Sejati | 5 | 2024 | 06-06-2024 | 92% | 100% | 100% | 100% | 90.2% | 0% | 85% | 86.96% | 100% | 67% | 100% | 100% | 0 |
| 59534 | RS Umum Daerah dr. Drajat Prawiranegara | 5 | 2024 | 06-08-2024 | 94.55% | 92% | 99.77% | 100% | 72.89% | 5.33% | 83.95% | 78.81% | 93.84% | 86.81% | 99.81% | 100% | 0 |
| 59535 | RS Fatimah | 5 | 2024 | 06-09-2024 | 98.13% | 98% | 100% | 0% | 92.42% | 0% | 85% | 86.11% | 100% | 90% | 100% | 100% | 0 |
| 59536 | RS Wiyung Sejahtera | 5 | 2024 | 06-10-2024 | 85.57% | 96% | 100% | 0% | 45.08% | 17.24% | 67.3% | 100% | 83.4% | 100% | 100% | 0% | 0 |
| 59537 | RS Umum Royal Surabaya | 5 | 2024 | 06-07-2024 | 89.34% | 94% | 96.88% | 100% | 31.5% | 0.69% | 93.75% | 29.6% | 99.47% | 100% | 95.31% | 100% | 0 |
| 59538 | RS Ibu dan Anak Kendangsari Surabaya | 5 | 2024 | 06-09-2024 | 86.27% | 100% | 100% | 100% | 77.68% | 5.77% | 80.9% | 100% | 100% | 96.63% | 100% | 100% | 0 |
| 59539 | RS Dinda | 5 | 2024 | 06-10-2024 | 95.5% | 100% | 100% | 70% | 93.75% | 0% | 96.88% | 100% | 100% | 100% | 100% | 75% | 0 |
| 59540 | RS Ibu dan Anak Cempaka Putih Permata | 5 | 2024 | 06-07-2024 | 90% | 99% | 70% | 100% | 99.15% | 0% | 91.53% | 100% | 99.78% | 0% | 100% | 100% | 0 |
| 59541 | RS Mata Masyarakat Jawa Timur | 5 | 2024 | 06-10-2024 | 92.5% | 100% | 100% | % | 80.54% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 59542 | RS Aqidah | 5 | 2024 | 01-01-1970 | 92.77% | 94% | 96.77% | 80% | 95.71% | 2.5% | 92.56% | 100% | 95.79% | 81.18% | 100% | 100% | 0 |
| 59543 | RS Umum Daerah Kota Tangerang | 5 | 2024 | 06-10-2024 | 87.19% | 100% | 100% | 0% | 86.92% | 7.31% | 100% | 100% | 100% | 33.33% | 100% | 100% | 0 |
| 59544 | RS UniMedika Sepatan | 5 | 2024 | 06-10-2024 | 69.28% | 96% | 100% | 100% | 84.89% | 0% | 83.52% | 100% | 99.99% | 86.36% | 100% | 100% | 0 |
| 59545 | RS Syarif Hidayatullah | 5 | 2024 | 06-06-2024 | 98% | 99% | 97.56% | 100% | 68.27% | 4.76% | 60.58% | 100% | 84.71% | 86.67% | 96.45% | 100% | 0 |
| 59546 | RS Benggala | 5 | 2024 | 06-06-2024 | 93.73% | 96% | 98.31% | 0% | 80.29% | 2.7% | 42.72% | 100% | 66.86% | 67.5% | 100% | 0% | 0 |
| 59547 | RS Ibu dan Anak Lombok Dua Dua Lontar | 5 | 2024 | 06-07-2024 | 92.97% | 100% | 100% | 0% | 93.46% | 0% | 96.92% | 100% | 90.98% | 95.38% | 100% | 100% | 0 |
| 59548 | RS Mitra Keluarga Kenjeran | 5 | 2024 | 06-10-2024 | 99.89% | 100% | 100% | 0% | 80.57% | 4.39% | 95.43% | 100% | 100% | 100% | 100% | 100% | 0 |
| 59549 | RS Hermina Ciruas | 5 | 2024 | 06-07-2024 | 98.59% | 97% | 100% | 100% | 88.44% | 1.25% | 88% | 100% | 100% | 80% | 100% | 100% | 0 |
| 59550 | RS Ibu dan Anak Kendangsari Merr | 5 | 2024 | 06-07-2024 | 97.71% | 94% | 99.93% | 33.33% | 95.48% | 0% | 91.08% | 100% | 98.13% | 88.89% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.