Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 60301 | RS Sari Asih Serang | 2 | 2024 | 100% | 98% | 100% | 92% | 100% | 6.46% | 76.19% | 100% | 100% | 91.36% | 98.35% | 36.66% | 0 |
| 60302 | Brawijaya Hospital Tangerang | 2 | 2024 | 83.18% | 95% | 98.47% | 100% | 78.43% | 1.43% | 97.74% | 100% | 100% | 0% | 99.09% | 100% | 0 |
| 60303 | RS Orthopedi dan Traumatologi Surabaya | 2 | 2024 | 96.55% | 100% | 99.97% | % | 71.97% | 7.92% | 60% | 100% | 99.72% | 71.43% | 100% | 100% | 0 |
| 60304 | RS Umum Royal Surabaya | 2 | 2024 | 84.75% | 93% | 95.31% | 100% | 31.69% | 2.5% | 95.31% | 45.9% | 95.59% | 92.19% | 95.31% | 100% | 0 |
| 60305 | RS Surabaya Medical Service | 2 | 2024 | 100% | 100% | 100% | 100% | 95% | 0% | 78.26% | 100% | 81.47% | 100% | 100% | 100% | 0 |
| 60306 | RS Umum Daerah Kota Serang | 2 | 2024 | 87.29% | 100% | 100% | 100% | 88.16% | 3.39% | 96.76% | 100% | 96.57% | 100% | 100% | 100% | 0 |
| 60307 | RS Ibu dan Anak Perdana Medica | 2 | 2024 | 90% | 100% | 100% | 100% | 100% | 0% | 85.71% | 0% | 89.36% | 100% | 100% | 100% | 0 |
| 60308 | RS Ibu dan Anak Ilanur | 2 | 2024 | 88% | 96% | 99.8% | 100% | 71.58% | 0% | 32.14% | 100% | 93.94% | 92.41% | 100% | 100% | 0 |
| 60309 | RS Mitra Keluarga Kenjeran | 2 | 2024 | 97.94% | 100% | 100% | 100% | 88.65% | 4.46% | 93.02% | 100% | 100% | 0% | 100% | 100% | 0 |
| 60310 | RS Murni Teguh Ciledug | 2 | 2024 | 100% | 100% | 100% | 100% | 96.15% | 0% | 57.33% | 100% | 100% | 78.1% | 100% | 100% | 0 |
| 60311 | RS Mata Masyarakat Jawa Timur | 2 | 2024 | 94% | 100% | 100% | % | 80.24% | 0.53% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 60312 | RS UniMedika Sepatan | 2 | 2024 | 90.34% | 68% | 100% | 75% | 83.23% | 0.81% | 52.23% | 100% | 90.32% | 86.36% | 100% | 100% | 0 |
| 60313 | RS Ibu dan Anak Kendangsari Surabaya | 2 | 2024 | 86.07% | 100% | 100% | 100% | 77.06% | 0% | 73.13% | 100% | 100% | 93.42% | 100% | 100% | 0 |
| 60314 | RS Fatimah | 2 | 2024 | 98.67% | 100% | 100% | 50% | 85.71% | 2.38% | 80% | 94.12% | 100% | 90% | 100% | 100% | 0 |
| 60315 | RS Ibu dan Anak Graha Medika | 2 | 2024 | 97% | 96% | 100% | 85.71% | 90.4% | 4.29% | 78% | 100% | 84% | 94.74% | 100% | 100% | 0 |
| 60316 | RS PKU Muhammadiyah Surabaya | 2 | 2024 | 79.18% | 88% | 76.74% | 77.14% | 75% | 15% | 46.67% | 100% | 62% | 20% | 60% | 87.5% | 0 |
| 60317 | RS Ibu dan Anak Bantuan 05.08.05 Surabaya | 2 | 2024 | 90.16% | 95% | 100% | 100% | 89.53% | 2.33% | 87.64% | 100% | 100% | 80.95% | 94.55% | 100% | 0 |
| 60318 | RS Umum Hermina Tangerang | 2 | 2024 | 97.62% | 100% | 100% | 100% | 81.03% | 0% | 76.47% | 100% | 100% | 100% | 100% | 100% | 0 |
| 60319 | RS Gigi dan Mulut FKG Universitas Airlangga | 2 | 2024 | 79.25% | 83% | 100% | % | 89.44% | 0% | 100% | 0% | 96.1% | 100% | 100% | 100% | 0 |
| 60320 | RS Kurnia Serang | 2 | 2024 | 96.57% | 100% | 100% | 100% | 80.09% | 0.89% | 76.65% | 100% | 100% | 100% | 0% | 100% | 0 |
| 60321 | RS Ibu dan Anak Dhia | 2 | 2024 | 85.93% | 97% | 100% | % | 96.97% | 0% | 100% | 100% | 98.42% | 90% | 100% | 100% | 0 |
| 60322 | RS Gigi dan Mulut Nala Husada | 2 | 2024 | 88.12% | 90% | 99.15% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 60323 | RS Benggala | 2 | 2024 | 91.33% | 95% | 100% | 0% | 66.67% | 0% | 59.74% | 100% | 65.68% | 64.29% | 100% | 0% | 0 |
| 60324 | RS Islam Darus Syifa | 2 | 2024 | 87% | 96% | 100% | 0% | 100% | 0.58% | 51.02% | 100% | 100% | 88.24% | 100% | 100% | 0 |
| 60325 | RS Onkologi | 2 | 2024 | 89.17% | 100% | 100% | 0% | 34.92% | 0% | 98.46% | 100% | 99.93% | 100% | 100% | 100% | 0 |
| 60326 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 2 | 2024 | 95.17% | 85% | 99.94% | 83.33% | 100% | 0% | 98.66% | 100% | 71.05% | 76.62% | 94.86% | 100% | 0 |
| 60327 | RS Budiasih | 2 | 2024 | 93.12% | 98% | 100% | 100% | 100% | 0% | 67.47% | 100% | 98% | 100% | 100% | 100% | 0 |
| 60328 | RS Dinda | 2 | 2024 | 95.5% | 100% | 100% | 70% | 91.41% | 0% | 93.75% | 100% | 97.66% | 100% | 100% | 100% | 0 |
| 60329 | RS Hermina Ciputat | 2 | 2024 | 86% | 100% | 98.33% | 100% | 100% | 1.16% | 82.5% | 100% | 100% | 86.67% | 100% | 100% | 0 |
| 60330 | RS Bunda Sejati | 2 | 2024 | 91% | 100% | 100% | 100% | 89.2% | 0% | 56% | 71.05% | 100% | 74.67% | 100% | 100% | 0 |
| 60331 | RS Umum Daerah dr. Drajat Prawiranegara | 2 | 2024 | 94.01% | 94% | 99.68% | 100% | 72.76% | 3.61% | 98.29% | 83.01% | 95.39% | 90.91% | 100% | 100% | 0 |
| 60332 | RS Syarif Hidayatullah | 2 | 2024 | 95.24% | 95% | 92.09% | 83.33% | 72.55% | 1.72% | 64.67% | 100% | 79.03% | 91.21% | 95.28% | 100% | 0 |
| 60333 | RS Ibu dan Anak Lombok Dua Dua Lontar | 2 | 2024 | 90.04% | 100% | 100% | 0% | 90.91% | 0% | 90.29% | 0% | 92.16% | 92.16% | 100% | 100% | 0 |
| 60334 | RS Ibu dan Anak Kendangsari Merr | 2 | 2024 | 98.3% | 100% | 99.98% | 100% | 93.45% | 0% | 89.6% | 100% | 98.92% | 80% | 100% | 100% | 0 |
| 60335 | RS Hermina Ciruas | 2 | 2024 | 96.78% | 97% | 100% | 100% | 87.42% | 0.82% | 86.67% | 100% | 100% | 80% | 100% | 100% | 0 |
| 60336 | RS Umum Daerah Kota Tangerang | 2 | 2024 | 87.03% | 100% | 100% | 0% | 94.62% | 6.59% | 100% | 99.79% | 100% | 0% | 100% | 100% | 0 |
| 60337 | RS Wijaya Surabaya | 2 | 2024 | 99.72% | 100% | 100% | 0% | 100% | 0% | 32% | 100% | 97.5% | 100% | 100% | 100% | 0 |
| 60338 | RS Sari Asih Ciputat | 2 | 2024 | 89.5% | 92% | 99.02% | 100% | 50% | 0.27% | 75.66% | 100% | 99.94% | 60% | 99.74% | 100% | 0 |
| 60339 | RS Ibu dan Anak Putri Surabaya | 2 | 2024 | 99.26% | 100% | 100% | 100% | 100% | 0% | 97.08% | 100% | 100% | 100% | 100% | 100% | 0 |
| 60340 | RS Umum Primaya Pasar Kemis | 2 | 2024 | 93.85% | 96% | 95.27% | 0% | 94.48% | 3.31% | 63.11% | 50% | 100% | 66.8% | 100% | 100% | 0 |
| 60341 | RS Manyar Medical Centre | 2 | 2024 | 89% | 100% | 98.97% | 0% | 81.74% | 25.24% | 96.72% | 33.33% | 64.3% | 0% | 100% | 100% | 0 |
| 60342 | RS Permata Pamulang | 2 | 2024 | 93.5% | 98% | 100% | 100% | 85% | 0% | 84% | 100% | 86.41% | 85% | 100% | 100% | 0 |
| 60343 | RS Wiyung Sejahtera | 2 | 2024 | 86.81% | 99% | 99.98% | 100% | 53.18% | 6.25% | 64.69% | 100% | 84.6% | 100% | 100% | 0% | 0 |
| 60344 | RS Ibu dan Anak Bunda Sejahtera | 2 | 2024 | 98.67% | 100% | 100% | 0% | 75.65% | 0% | 44.44% | 100% | 98.87% | 100% | 100% | 100% | 0 |
| 60345 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 2 | 2024 | 98.19% | 100% | 100% | 100% | 97.98% | 0% | 65.52% | 100% | 87.88% | 100% | 86.36% | 100% | 0 |
| 60346 | RS Ibu dan Anak Mutiara Bunda | 2 | 2024 | 89% | 100% | 100% | 0% | 88.67% | 0% | 94.12% | 100% | 82.3% | 90% | 100% | 100% | 0 |
| 60347 | RS Qadr | 2 | 2024 | 98.42% | 100% | 99.9% | 0% | 83.88% | 3.62% | 75.41% | 100% | 98.84% | 59.18% | 100% | 100% | 0 |
| 60348 | RS Permata Hati | 2 | 2024 | 95% | 89% | 100% | 0% | 74.07% | 0% | 85.37% | 100% | 94.47% | 73.17% | 100% | 100% | 0 |
| 60349 | RS Selaras | 2 | 2024 | 86% | 92% | 100% | 100% | 97.8% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 60350 | RS Mandaya Royal Puri | 2 | 2024 | 89.35% | 91% | 100% | 100% | 96.55% | 0% | 79.05% | 99% | 99.99% | 100% | 99% | 100% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
