Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 60351 | RS Umum Daerah Patut Patuh Patju | 6 | 2024 | 07-06-2024 | 96.54% | 99% | 100% | 100% | 93.32% | 0% | 100% | 100% | 97.5% | 100% | 100% | 100% | 0 |
| 60352 | RS Umum Daerah Bali Mandara Provinsi Bali | 6 | 2024 | 07-10-2024 | 93.9% | 100% | 100% | 100% | 100% | 0.58% | 99.82% | 100% | 96.09% | 0% | 100% | 100% | 88 |
| 60353 | RS Umum Waikabubak | 6 | 2024 | 07-10-2024 | 85.67% | 88% | 98.89% | 100% | 83.36% | 1.41% | 100% | 95.24% | 98.85% | 74.19% | 100% | 100% | 82.04 |
| 60354 | RS Umum Balimed | 6 | 2024 | 07-10-2024 | 89.95% | 99% | 100% | 100% | 60.33% | 1.15% | 92.54% | 100% | 94.85% | 86.26% | 100% | 100% | 82.8 |
| 60355 | RS Umum Daerah Kota Mataram | 6 | 2024 | 07-10-2024 | 92.5% | 97% | 100% | 100% | 100% | 0% | 82.21% | 100% | 99.44% | 100% | 100% | 100% | 96.04 |
| 60356 | RS Umum Prima Medika | 6 | 2024 | 07-05-2024 | 94.46% | 94% | 99.92% | 100% | 99.49% | 0% | 90.1% | 100% | 100% | 100% | 100% | 92% | 89.84 |
| 60357 | RS Umum Parama Sidhi | 6 | 2024 | 07-08-2024 | 88.02% | 97% | 93.64% | 100% | 86.36% | 0% | 87.27% | 100% | 87% | 92.31% | 100% | 0% | 96.93 |
| 60358 | RS dr. Agung | 6 | 2024 | 01-01-1970 | 89% | 95% | 100% | 90.91% | 88% | 1.67% | 87.1% | 100% | 85.38% | 85% | 100% | 100% | 83.64 |
| 60359 | RS Umum Kab. Lombok Utara | 6 | 2024 | 07-09-2024 | 87.5% | 92% | 95% | 0% | 87.5% | 0% | 93.5% | 100% | 100% | 80% | 100% | 100% | |
| 60360 | RS Umum Surya Husadha | 6 | 2024 | 11-09-2024 | 99% | 100% | 100% | 100% | 100% | 0% | 90.52% | 100% | 81.63% | 100% | 100% | 100% | 96.31 |
| 60361 | RS Umum Daerah Dr. R. Soedjono Selong | 6 | 2024 | 07-10-2024 | 91.77% | 90% | 99.69% | 100% | 65.07% | 10.34% | 87.2% | 100% | 89.65% | 99.38% | 99.27% | 100% | 81 |
| 60362 | RS Khusus Mata Bali Mandara | 6 | 2024 | 07-09-2024 | 99.16% | 100% | 100% | 0% | 95.26% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 84.49 |
| 60363 | RS Mata Nusa Tenggara Barat | 6 | 2024 | 07-08-2024 | 90.5% | 84% | 88.06% | % | 94.47% | 0% | 100% | 100% | 88.23% | 100% | 100% | 100% | 0 |
| 60364 | RS Bio Medika | 6 | 2024 | 07-08-2024 | 92% | 91% | 95% | 0% | 97.31% | 0% | 96.67% | 100% | 97.09% | 93.33% | 100% | 87% | |
| 60365 | RS Islam S. Anggoro | 6 | 2024 | 07-10-2024 | 77.74% | 86% | 88.89% | 100% | 76.28% | 0% | 13.79% | 100% | 95.99% | 75% | 80% | 83.33% | 80 |
| 60366 | RS Umum Shanti Graha | 6 | 2024 | 07-08-2024 | 97.5% | 100% | 100% | % | 98.02% | 0% | 100% | 100% | 88.52% | 75% | 100% | 100% | 88.5 |
| 60367 | RS Risa Sentra Medika | 6 | 2024 | 07-08-2024 | 87.8% | 100% | 100% | 0% | 97.57% | 0% | 90.54% | 100% | 95.93% | 88.24% | 100% | 100% | 83 |
| 60368 | RS umum Karya Dharma Husada | 6 | 2024 | 07-05-2024 | 84% | 100% | 100% | 100% | 96.2% | 0% | 98.82% | 100% | 100% | 87.5% | 100% | 100% | 90 |
| 60369 | RS Umum Daerah Kota Bima | 6 | 2024 | 08-07-2024 | 90.5% | 92% | 91.67% | 100% | 100% | 0% | 86.33% | 100% | 80.88% | 0% | 100% | 80% | 0 |
| 60370 | RS Umum Praya | 6 | 2024 | 01-01-1970 | 94% | 86% | 88% | 88% | 87.27% | 1.08% | 82.5% | 92% | 96% | 30% | 95% | 86.67% | 81.2 |
| 60371 | RS Umum Surya Husadha | 6 | 2024 | 07-08-2024 | 98.85% | 100% | 100% | 0% | 93.52% | 0% | 98.54% | 100% | 88.75% | 91.06% | 100% | 100% | 77.67 |
| 60372 | RSUP Prof. Dr. I.G.N.G. Ngoerah | 6 | 2024 | 07-10-2024 | 87.33% | 100% | 100% | 100% | 94.74% | 0% | 98.24% | 98.17% | 99.07% | 100% | 100% | 100% | 83.58 |
| 60373 | RS TK. II Udayana | 6 | 2024 | 07-05-2024 | 99.52% | 100% | 99.52% | 100% | 95.88% | 0% | 96.07% | 100% | 97.04% | 88.14% | 100% | 100% | 86.34 |
| 60374 | RS Khusus Ibu dan Anak Pucuk Permata Hati | 6 | 2024 | 07-06-2024 | 97.36% | 100% | 100% | 100% | 84.43% | 2.78% | 96.55% | 100% | 92.51% | 83.1% | 100% | 100% | 100 |
| 60375 | RS Harapan Keluarga | 6 | 2024 | 12-10-2024 | 95% | 75% | 95% | 70% | 60% | 80% | 90% | 100% | 70% | 67% | 90% | 85% | 100 |
| 60376 | RS Ibu dan Anak Harapan Bunda | 6 | 2024 | 07-08-2024 | 90% | 100% | 100% | 100% | 85% | 0% | 65% | 100% | 100% | 0% | 100% | 100% | 97 |
| 60377 | RS Umum Daerah Manggelewa | 6 | 2024 | 07-07-2024 | 60% | 50% | 75% | % | 100% | % | 100% | 80% | 70% | 0% | 70% | 70% | 70 |
| 60378 | RS Umum Daerah Awet Muda Narmada | 6 | 2024 | 07-08-2024 | 86.18% | 100% | 100% | 100% | 100% | 1.02% | 95.05% | 100% | 84.01% | 100% | 100% | 100% | 90.33 |
| 60379 | RS H. L. Manambai Abdulkadir | 6 | 2024 | 06-11-2024 | 85.92% | 100% | 100% | 100% | 72.55% | 0% | 82.72% | 100% | 82.49% | 88% | 93.55% | 100% | 0 |
| 60380 | RS Umum Balimed Karangasem | 6 | 2024 | 07-06-2024 | 90.05% | 94% | 100% | 0% | 100% | 0% | 84.76% | 100% | 93.8% | 100% | 100% | 100% | 86 |
| 60381 | RS Angkatan Darat REM Wira Bhakti Mataram | 6 | 2024 | 07-09-2024 | 91.09% | 88% | 100% | 100% | 90.7% | 17.39% | 74.31% | 100% | 89.21% | 90.48% | 100% | 100% | 86.67 |
| 60382 | RS Umum Bima | 6 | 2024 | 07-09-2024 | 95.25% | 95% | 100% | 100% | 96.51% | 0.34% | 93.31% | 100% | 84.87% | 81.25% | 100% | 100% | 0 |
| 60383 | RS Umum Puri Raharja | 6 | 2024 | 07-05-2024 | 99.5% | 100% | 100% | 100% | 86.5% | 0.99% | 90% | 100% | 99% | 88% | 100% | 100% | 87 |
| 60384 | RS Umum Sumbawa Besar | 6 | 2024 | 07-06-2024 | 94.29% | 93% | 99.45% | 100% | 80.1% | 0% | 98.64% | 100% | 100% | 100% | 99.21% | 100% | 89.5 |
| 60385 | RS Umum Khatolik Saint Antonius Ampenan | 6 | 2024 | 07-09-2024 | 78.92% | 91% | 86.15% | % | 97.83% | 0% | 64.88% | 100% | 98.51% | 66.67% | 77.78% | 100% | 89.38 |
| 60386 | RS Islam Yatofa | 6 | 2024 | 07-09-2024 | 93.5% | 100% | 100% | 86% | 89.3% | 4.25% | 91.9% | 100% | 88.39% | 82.86% | 100% | 100% | 82 |
| 60387 | RS Khusus Mata Ramata | 6 | 2024 | 07-10-2024 | 95% | 100% | 100% | 0% | 70.88% | 17.13% | 94.92% | 100% | 62.9% | 83.56% | 100% | 100% | 97 |
| 60388 | Siloam Hospitals Mataram | 6 | 2024 | 07-10-2024 | 91.11% | 100% | 100% | 0% | 58.22% | 0% | 83.03% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 60389 | RS Umum Daerah Karangasem | 6 | 2024 | 07-05-2024 | 97.92% | 99% | 98.9% | 100% | 87.62% | 1.73% | 98.83% | 100% | 96.91% | 77.78% | 99.08% | 100% | 87.84 |
| 60390 | RS Umum Imanuel Sumba | 6 | 2024 | 07-10-2024 | 79% | 100% | 100% | 0% | 92.18% | 100% | 96.04% | 100% | 100% | 93.33% | 100% | 100% | 0 |
| 60391 | RS Islam Siti Hajar | 6 | 2024 | 07-10-2024 | 87.5% | 86% | 100% | 0% | 95.59% | 0% | 77.1% | 100% | 98.64% | 89.72% | 100% | 100% | 84.7 |
| 60392 | RS Umum Bhakti Rahayu | 6 | 2024 | 07-10-2024 | 80.17% | 83% | 97.44% | 0% | 93.2% | 0% | 100% | 100% | 99.98% | 0% | 100% | 100% | 94.82 |
| 60393 | RS Lotim Medical Center | 6 | 2024 | 07-09-2024 | 88.89% | 96% | 96.67% | 100% | 100% | 3.4% | 41.45% | 100% | 97% | 98.44% | 100% | 100% | 77.96 |
| 60394 | RS Siloam Kupang | 6 | 2024 | 07-05-2024 | 89.36% | 97% | 100% | 100% | 60.82% | 5.45% | 73.27% | 100% | 100% | 96.77% | 100% | 96.77% | 100 |
| 60395 | RS Ibu dan Anak Puri Bunda | 6 | 2024 | 07-10-2024 | 97.69% | 100% | 100% | 100% | 100% | 4.79% | 92.75% | 100% | 99.74% | 93.33% | 100% | 100% | 99.45 |
| 60396 | RS Surya Medika PKU Muhammadiyah Sumbawa | 6 | 2024 | 07-08-2024 | 98.89% | 100% | 100% | 100% | 91.75% | 0% | 87.46% | 100% | 86% | 86.72% | 100% | 100% | 80.56 |
| 60397 | RS Umum Daerah Provinsi NTB | 6 | 2024 | 08-09-2024 | 90.39% | 100% | 100% | 76.92% | 84.5% | 1.32% | 98.44% | 97.86% | 92.6% | 84.25% | 98.17% | 100% | 87.14 |
| 60398 | RS Umum Kasih Ibu | 6 | 2024 | 07-08-2024 | 99.61% | 100% | 100% | 0% | 88.94% | 0% | 75.83% | 100% | 99% | 0% | 100% | 100% | 80.2 |
| 60399 | RS Umum Daerah Waingapu | 6 | 2024 | 07-05-2024 | 69.5% | 79% | 100% | 0% | 91.6% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 96.65 |
| 60400 | RS Mandalika Provinsi Nusa Tenggara Barat | 6 | 2024 | 07-10-2024 | 94.51% | 96% | 97% | 100% | 89.5% | 0% | 79.52% | 100% | 97.57% | 96.97% | 91.27% | 98.89% | 92 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.