Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 60401 | RS Universitas Mataram | 6 | 2024 | 07-10-2024 | 100% | 93% | 99% | 0% | 83.1% | 17.39% | 85.71% | 100% | 84.49% | 100% | 99% | 100% | 0 |
| 60402 | RS Umum Dharma Yadnya | 6 | 2024 | 07-08-2024 | 94.71% | 100% | 100% | 0% | 80.25% | 0% | 89.11% | 100% | 93.57% | 0% | 100% | 100% | 84.7 |
| 60403 | RS Ibu dan Anak Permata Hati | 6 | 2024 | 07-10-2024 | 85% | 90% | 98.94% | 93.55% | 96.23% | 0% | 96.23% | 0% | 100% | 100% | 100% | 90% | 97.2 |
| 60404 | RS Balimed Buleleng | 6 | 2024 | 07-09-2024 | 98.85% | 100% | 100% | 100% | 94.58% | 0% | 87.5% | 100% | 100% | 100% | 99.75% | 100% | 82 |
| 60405 | RS Pratama Kubu | 6 | 2024 | 07-05-2024 | 86% | 76% | 100% | 0% | 91.08% | 0% | 100% | 100% | 94.21% | 100% | 100% | 80% | 90.5 |
| 60406 | RS Umum Daerah Wangaya | 6 | 2024 | 07-08-2024 | 94.96% | 99% | 100% | 100% | 100% | 3.36% | 87.76% | 100% | 98.75% | 100% | 100% | 100% | 88.66 |
| 60407 | RS Umum Daerah dr. Drajat Prawiranegara | 6 | 2024 | 07-09-2024 | 93.31% | 87% | 100% | 100% | 71.28% | 8.72% | 96.85% | 80.85% | 87.89% | 89.69% | 99.95% | 100% | 77.9 |
| 60408 | RS Umum Daerah Bhakti Dharma Husada | 6 | 2024 | 07-09-2024 | 85.1% | 99% | 100% | % | 97.19% | 0% | 97.57% | 100% | 99.79% | 87.86% | 100% | 100% | 95.38 |
| 60409 | RS Hermina Periuk Tangerang | 6 | 2024 | 07-08-2024 | 92% | 97% | 100% | 91.67% | 85.29% | 2.79% | 88.46% | 100% | 99.79% | 85.71% | 100% | 100% | 98.54 |
| 60410 | RS Suci Paramita | 6 | 2024 | 07-08-2024 | 84% | 99% | 100% | 93.33% | 85.94% | 0% | 96.49% | 100% | 96.15% | 91.18% | 100% | 0% | 94 |
| 60411 | RS National Hospital | 6 | 2024 | 07-06-2024 | 83.18% | 87% | 99.91% | 0% | 78.06% | 4.17% | 77.23% | 100% | 96.5% | 0% | 93.57% | 100% | 93.5 |
| 60412 | RS Ibu dan Anak Permata Sarana Husada | 6 | 2024 | 07-06-2024 | 98.35% | 99% | 100% | 92.31% | 87.98% | 4.65% | 95.89% | 100% | 100% | 100% | 100% | 80% | 98 |
| 60413 | RS Wiyung Sejahtera | 6 | 2024 | 07-09-2024 | 85.88% | 85% | 100% | 100% | 46.04% | 13.64% | 62.15% | 100% | 82.4% | 100% | 97.44% | 100% | 91.11 |
| 60414 | RS Ibu dan Anak Kendangsari Surabaya | 6 | 2024 | 07-06-2024 | 86.04% | 100% | 100% | 100% | 77.88% | 4.55% | 75.32% | 100% | 100% | 98.25% | 100% | 100% | 98 |
| 60415 | RS Ibu dan Anak Bantuan 05.08.05 Surabaya | 6 | 2024 | 07-10-2024 | 92.02% | 95% | 100% | 100% | 87.68% | 0% | 92.78% | 100% | 100% | 82.14% | 94.19% | 100% | 89.97 |
| 60416 | RS Aqidah | 6 | 2024 | 07-10-2024 | 92.38% | 98% | 99.1% | 95.83% | 98.1% | 2.22% | 96.3% | 83.33% | 97.9% | 91.11% | 100% | 100% | 0 |
| 60417 | RS Fatimah | 6 | 2024 | 07-07-2024 | 98.52% | 99% | 100% | 100% | 90.07% | 2.13% | 93.43% | 100% | 100% | 90% | 100% | 100% | 0 |
| 60418 | RS Syarif Hidayatullah | 6 | 2024 | 07-05-2024 | 97.5% | 100% | 95.33% | 100% | 71.64% | 1.67% | 60.65% | 100% | 87.05% | 84.79% | 97.38% | 100% | 78.5 |
| 60419 | RS Sari Asih Serang | 6 | 2024 | 01-01-1970 | 100% | 99% | 100% | 92% | 81.58% | 4.86% | 100% | 100% | 100% | 93.52% | 99.28% | 100% | 7975 |
| 60420 | RS Bunda Sejati | 6 | 2024 | 07-08-2024 | 96% | 100% | 100% | 100% | 97.5% | 0% | 82% | 95% | 100% | 85% | 100% | 100% | 93 |
| 60421 | RS Umum Hermina Tangerang | 6 | 2024 | 07-10-2024 | 98.3% | 100% | 100% | 98.9% | 86.44% | 0.47% | 80% | 100% | 100% | 100% | 100% | 100% | 98 |
| 60422 | RS Ibu dan Anak Bunda Ciputat | 6 | 2024 | 07-08-2024 | 96.88% | 100% | 100% | 0% | 86.57% | 0% | 77.42% | 100% | 100% | 100% | 100% | 84.62% | 89 |
| 60423 | RS Siloam Hospitals Kelapa Dua | 6 | 2024 | 07-08-2024 | 95.75% | 100% | 100% | 100% | 65% | 0% | 67.7% | 100% | 100% | 100% | 100% | 97% | 97.63 |
| 60424 | Metro Hospitals Cikupa | 6 | 2024 | 07-10-2024 | 87.96% | 98% | 99.93% | 0% | 100% | 0% | 80.37% | 100% | 99.98% | 92.11% | 100% | 100% | 96 |
| 60425 | RS Ichsan Medical Center | 6 | 2024 | 07-08-2024 | 89.5% | 99% | 98.4% | 100% | 83.43% | 0.91% | 85.6% | 100% | 99.85% | 84.21% | 99.2% | 100% | 100 |
| 60426 | RS Umum Bhakti Asih | 6 | 2024 | 07-10-2024 | 96.87% | 98% | 99.95% | 96.74% | 66.11% | 0.46% | 66.56% | 98.62% | 99.97% | 35.59% | 99.59% | 88.89% | 88.86 |
| 60427 | RS Ibu dan Anak Assyifa | 6 | 2024 | 07-09-2024 | 90.5% | 100% | 96% | 100% | 64.29% | 0% | 72.41% | 100% | 100% | 75.17% | 97.78% | 100% | 297 |
| 60428 | RS Budiasih | 6 | 2024 | 07-10-2024 | 94.16% | 99% | 100% | 100% | 100% | 0% | 82.13% | 100% | 99% | 100% | 97.5% | 100% | 99 |
| 60429 | RS Mitra Keluarga Bintaro | 6 | 2024 | 07-08-2024 | 96.88% | 100% | 100% | 0% | 98.81% | 4.11% | 91.81% | 100% | 100% | 100% | 100% | 100% | 82.39 |
| 60430 | RS Onkologi | 6 | 2024 | 07-09-2024 | 90.86% | 100% | 100% | 0% | 35.71% | 0% | 100% | 100% | 98.15% | 100% | 100% | 100% | 96.57 |
| 60431 | RS Umum Tk. III Brawijaya | 6 | 2024 | 07-09-2024 | 98% | 98% | 100% | 100% | 93.08% | 0% | 93.08% | 100% | 96.15% | 93.08% | 100% | 100% | 82.41 |
| 60432 | RS Hermina Ciputat | 6 | 2024 | 07-08-2024 | 93% | 100% | 100% | 100% | 91.67% | 0.55% | 88.33% | 100% | 100% | 86.67% | 100% | 100% | 93.6 |
| 60433 | RS Universitas Airlangga | 6 | 2024 | 07-05-2024 | 100% | 100% | 100% | 0% | 70.83% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 96 |
| 60434 | RS PKU Muhammadiyah Surabaya | 6 | 2024 | 07-10-2024 | 89.09% | 92% | 72.5% | 71.43% | 62% | 12% | 43.33% | 100% | 51.67% | 30% | 66.67% | 90% | 82.09 |
| 60435 | RS Ibu dan Anak Nur Ummi Numbi | 6 | 2024 | 07-10-2024 | 100% | 100% | 100% | 100% | 84.52% | 0% | 88.03% | 100% | 91.86% | 100% | 100% | 100% | 97 |
| 60436 | RS Umum Islam Surabaya Jemursari | 6 | 2024 | 07-08-2024 | 91.83% | 98% | 100% | 100% | 90.87% | 1.88% | 88.43% | 100% | 87.05% | 85.71% | 100% | 100% | 88.77 |
| 60437 | RS Ibu dan Anak Pratiwi | 6 | 2024 | 07-08-2024 | 80% | 95% | 100% | 100% | 97.84% | 0% | 80.43% | 100% | 100% | 81.48% | 100% | 100% | 100 |
| 60438 | RS Siloam Hospitals Lippo Village | 6 | 2024 | 07-10-2024 | 96% | 100% | 99.41% | 100% | 61.88% | 2.56% | 72.86% | 98.07% | 100% | 100% | 98.39% | 70.22% | 70.7 |
| 60439 | RS Dinda | 6 | 2024 | 07-10-2024 | 96% | 100% | 100% | 85% | 98.44% | 0% | 100% | 100% | 98.44% | 100% | 100% | 83.33% | 88.84 |
| 60440 | RS Ibu dan Anak Permata Dalima | 6 | 2024 | 07-06-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 50% | 100% | 100% | 100% | 100% | 0% | 95 |
| 60441 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 6 | 2024 | 07-08-2024 | 96% | 91% | 99.96% | 100% | 99.9% | 0% | 99.49% | 99.41% | 48.57% | 72.28% | 95.07% | 100% | 97.03 |
| 60442 | RS Ibu dan Anak Graha Medika | 6 | 2024 | 07-09-2024 | 98% | 98% | 100% | 82.35% | 92.02% | 3.8% | 78.04% | 100% | 81.05% | 100% | 100% | 100% | 81.6 |
| 60443 | RS Umum Ibunda | 6 | 2024 | 07-10-2024 | 92.02% | 95% | 100% | 0% | 80.97% | 0% | 79.32% | 100% | 79.83% | 80% | 96.43% | 100% | 79.31 |
| 60444 | RS Ibu dan Anak Bina Medika | 6 | 2024 | 07-05-2024 | 97.1% | 100% | 100% | 100% | 74.06% | 0% | 78.2% | 100% | 98.12% | 100% | 100% | 100% | 0 |
| 60445 | RS Ibu dan Anak Ilanur | 6 | 2024 | 07-09-2024 | 85% | 92% | 100% | 100% | 91.95% | 0% | 38.15% | 100% | 97.22% | 86.32% | 100% | 100% | 81.59 |
| 60446 | RS Umum Primaya Pasar Kemis | 6 | 2024 | 07-10-2024 | 96.75% | 97% | 98.68% | 0% | 98.89% | 5.88% | 66.95% | 91.3% | 100% | 78.95% | 97.38% | 100% | 95.91 |
| 60447 | RS Wijaya Surabaya | 6 | 2024 | 07-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 31.47% | 100% | 99% | 100% | 100% | 100% | 0 |
| 60448 | RS Surabaya Medical Service | 6 | 2024 | 07-11-2024 | 100% | 100% | 100% | 100% | 85.45% | 0% | 92.86% | 100% | 98.23% | 80% | 100% | 100% | 89 |
| 60449 | RS Jiwa Menur | 6 | 2024 | 07-08-2024 | 93.21% | 100% | 100% | % | 96.55% | 0% | 85.08% | 100% | 91.05% | 0% | 100% | 100% | 91.81 |
| 60450 | Brawijaya Hospital Tangerang | 6 | 2024 | 07-10-2024 | 76.96% | 90% | 98.88% | 84.62% | 66.02% | 3.7% | 86.63% | 100% | 100% | 0% | 100% | 100% | 72.67 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.