Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 60501 | RS Umum Karsa Husada Kota Batu | 6 | 2024 | 07-10-2024 | 82.21% | 94% | 99.97% | 100% | 98.25% | 0% | 91.46% | 100% | 87.13% | 90.99% | 99.9% | 100% | 85.17 |
| 60502 | RS Helsa Ciputat | 6 | 2024 | 07-09-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 802 |
| 60503 | RS Citra sundari | 6 | 2024 | 07-09-2024 | 87.01% | 94% | 90.74% | 0% | 82.39% | 0% | 82.58% | 100% | 98.09% | 0% | 94.44% | 100% | 80 |
| 60504 | RS Ibu dan Anak Pura Raharja | 6 | 2024 | 07-10-2024 | 91.51% | 100% | 100% | 88.89% | 95.71% | 0% | 100% | 100% | 97.71% | 98.11% | 100% | 100% | 0 |
| 60505 | RS Ibu dan Anak Buah Hati Pamulang | 6 | 2024 | 07-03-2024 | 100% | 100% | 100% | 88.89% | 92.11% | 3.39% | 86.42% | 100% | 90.91% | 90.91% | 100% | 100% | 92 |
| 60506 | RS Permata Hati | 6 | 2024 | 01-01-1970 | 90% | 86% | 100% | 0% | 80.97% | 0% | 96.05% | 100% | 94.64% | 65.79% | 100% | 0% | 300 |
| 60507 | RS Gotong Royong | 6 | 2024 | 07-05-2024 | 100% | 100% | 100% | 100% | 52.92% | 0% | 64.29% | 100% | 59.18% | 100% | 100% | 100% | 0 |
| 60508 | RS Ibu dan Anak Haji | 6 | 2024 | 08-10-2024 | 90.78% | 88% | 87.5% | 0% | 100% | 0% | 76.29% | 0% | 0% | 0% | 0% | 0% | |
| 60509 | RS Umum BUN | 6 | 2024 | 07-09-2024 | 91.29% | 100% | 100% | 100% | 97.87% | 4.9% | 72.21% | 100% | 99% | 88% | 100% | 100% | 80 |
| 60510 | RS Umum Daerah Kabupaten Tangerang | 6 | 2024 | 07-04-2024 | 96% | 95% | 98.5% | 96.3% | 60% | 2.5% | 90.5% | 97% | 87.5% | 100% | 100% | 100% | 82.45 |
| 60511 | RS Krakatau Medika | 6 | 2024 | 07-10-2024 | 95% | 100% | 100% | 0% | 98.82% | 0% | 68.85% | 100% | 98.76% | 92% | 100% | 100% | 0 |
| 60512 | RS Umum Daerah Dr. Adjidarmo | 6 | 2024 | 07-08-2024 | 88.96% | 98% | 99.09% | 84.21% | 67.96% | 0% | 95.75% | 94.74% | 92.58% | 95.81% | 100% | 100% | 82.5 |
| 60513 | RS Ibu dan Anak Karunia Bunda | 6 | 2024 | 07-02-2024 | 88.89% | 83% | 94.44% | 100% | 90.46% | 4.55% | 77.78% | 100% | 86.73% | 78.57% | 100% | 100% | 195 |
| 60514 | RS Ciputra | 6 | 2024 | 07-10-2024 | 80.97% | 100% | 96.43% | 100% | 81.13% | 21.25% | 63.23% | 100% | 100% | 95.65% | 100% | 100% | 0 |
| 60515 | RS Umum Al-Irsyad Surabaya | 6 | 2024 | 07-10-2024 | 87.73% | 95% | 100% | 0% | 92.81% | 5.29% | 71.36% | 100% | 85.12% | 85.68% | 100% | 100% | 0 |
| 60516 | RS Hermina Ciledug | 6 | 2024 | 07-10-2024 | 97.5% | 100% | 100% | 100% | 87.76% | 0% | 89% | 100% | 100% | 92% | 100% | 100% | 98 |
| 60517 | RS Tonggak Husada | 6 | 2024 | 07-08-2024 | 71.5% | 87% | 100% | 100% | 93.75% | 7.14% | 37.89% | 100% | 98.82% | 0% | 53.57% | 78.38% | 69 |
| 60518 | RS SHL | 6 | 2024 | 07-09-2024 | 98% | 99% | 93.33% | 100% | 81.23% | 80% | 84% | 100% | 84.5% | 73.33% | 80.7% | 93.33% | 90.1 |
| 60519 | RS Kartini | 6 | 2024 | 07-09-2024 | 88.5% | 88% | 89.5% | 98.26% | 87.31% | 0.88% | 81.15% | 100% | 100% | 74.1% | 100% | 100% | 89 |
| 60520 | RS Umum Siloam Hospitals Surabaya | 6 | 2024 | 07-09-2024 | 99.31% | 100% | 100% | % | 84.43% | 5.21% | 69.61% | 100% | 96% | 100% | 100% | 100% | 96.43 |
| 60521 | RS Daan Mogot Kesdam Jaya | 6 | 2024 | 07-10-2024 | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 60522 | RS Umum Daerah Husada Prima | 6 | 2024 | 07-10-2024 | 97% | 100% | 100% | 100% | 94.78% | 0.9% | 96.99% | 100% | 86.61% | 95.54% | 100% | 100% | 95.15 |
| 60523 | RS Umum Daerah Haji Provinsi Jawa Timur | 6 | 2024 | 07-09-2024 | 92.54% | 95% | 100% | 0% | 90.2% | 3.77% | 93.68% | 100% | 100% | 100% | 100% | 100% | 94.79 |
| 60524 | RS Alinda Husada | 6 | 2024 | 07-08-2024 | 99.25% | 100% | 89.84% | 85% | 85.94% | 0% | 89.06% | 100% | 100% | 93.75% | 100% | 100% | 0 |
| 60525 | RS Melati | 6 | 2024 | 07-10-2024 | 99.76% | 100% | 100% | 100% | 74.29% | 0% | 43.33% | 100% | 100% | 80% | 100% | 100% | 85.15 |
| 60526 | RS Ibu dan Anak Vitalaya | 6 | 2024 | 07-05-2024 | 81.14% | 88% | 100% | 100% | 78.43% | 4.12% | 77.78% | 100% | 0% | 78.95% | 100% | 100% | 80 |
| 60527 | RS Premier Surabaya | 6 | 2024 | 07-08-2024 | 88.52% | 98% | 100% | 100% | 45.33% | 4.88% | 88% | 100% | 0% | 0% | 82% | 100% | 84.3 |
| 60528 | RS Ibu dan Anak Bunda Sejahtera | 6 | 2024 | 07-05-2024 | 99.07% | 100% | 100% | 66.67% | 81.57% | 0% | 55% | 100% | 99.22% | 88.24% | 100% | 100% | 94 |
| 60529 | RS Bethsaida | 6 | 2024 | 07-10-2024 | 87.53% | 100% | 100% | 0% | 92.27% | 0% | 95% | 100% | 99.99% | 96% | 100% | 100% | 81.7 |
| 60530 | RS Bhayangkara Tk. IV Biddokkes Polda Banten | 6 | 2024 | 07-08-2024 | 99% | 100% | 100% | 96% | 97.5% | 0% | 96% | 100% | 98% | 98% | 100% | 94% | 90 |
| 60531 | RS Misi Lebak | 6 | 2024 | 07-06-2024 | 93.49% | 100% | 97.93% | 100% | 79.29% | 0% | 30.09% | 100% | 100% | 82.94% | 100% | 100% | 122 |
| 60532 | RS Pondok Indah Bintaro Jaya | 6 | 2024 | 07-09-2024 | 95.62% | 100% | 100% | 0% | 95.58% | 2.75% | 78.24% | 100% | 99.93% | 92.59% | 100% | 100% | 99.6 |
| 60533 | RS Ibu dan Anak Permata Ibunda | 6 | 2024 | 07-10-2024 | 82.82% | 82% | 100% | 54.17% | 89.04% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100 |
| 60534 | RS Husada Utama Surabaya | 6 | 2024 | 07-03-2024 | 93.2% | 100% | 100% | 100% | 66.09% | 1.52% | 94.13% | 100% | 99.94% | 76.74% | 100% | 100% | 86 |
| 60535 | RS Umum Daerah Kota Cilegon | 6 | 2024 | 07-10-2024 | 86.79% | 100% | 93.23% | 100% | 68.75% | 4.02% | 65.99% | 98.52% | 91.05% | 80.65% | 99.64% | 100% | 82.14 |
| 60536 | RS Muji Rahayu | 6 | 2024 | 07-06-2024 | 92.24% | 100% | 100% | 0% | 100% | 0% | 63.6% | 100% | 98.55% | 50% | 100% | 100% | 84.45 |
| 60537 | RSUP Dr. Sitanala Tangerang | 6 | 2024 | 07-10-2024 | 93.25% | 100% | 100% | 100% | 94.36% | 0% | 100% | 100% | 94.1% | 92% | 100% | 100% | 91.44 |
| 60538 | RS Bhayangkara Hasta Brata Batu | 6 | 2024 | 07-04-2024 | 95.28% | 96% | 99.95% | 100% | 96.23% | 0.53% | 100% | 100% | 97.95% | 96.15% | 100% | 100% | 0 |
| 60539 | RS Gigi dan Mulut FKG Universitas Airlangga | 6 | 2024 | 07-05-2024 | 84.73% | 86% | 100% | % | 92.09% | 0% | 100% | 0% | 94.4% | 100% | 100% | 100% | 6 |
| 60540 | RS Mandaya Royal Puri | 6 | 2024 | 07-10-2024 | 90.64% | 93% | 97.18% | 100% | 98.42% | 13.79% | 93.91% | 96.09% | 99.97% | 100% | 100% | 100% | 0 |
| 60541 | RS Sari Asih Ciledug | 6 | 2024 | 07-10-2024 | 93.27% | 100% | 98.27% | 100% | 87.67% | 0% | 90.08% | 100% | 96.68% | 70.97% | 100% | 91.67% | 0 |
| 60542 | RS Benggala | 6 | 2024 | 07-07-2024 | 98.01% | 93% | 100% | 0% | 80.29% | 5% | 58.97% | 100% | 75.22% | 50% | 100% | 0% | 0 |
| 60543 | RS Umum dr. Etty Asharto Batu | 6 | 2024 | 01-01-1970 | 95.06% | 94% | 100% | 71.43% | 81.11% | 1.39% | 68.42% | 100% | 100% | 78.57% | 100% | 100% | 0 |
| 60544 | RS Tiara | 6 | 2024 | 09-04-2024 | 98.9% | 100% | 100% | 0% | 92.97% | 0% | 70.43% | 84.72% | 100% | 58.42% | 100% | 100% | 124 |
| 60545 | RS Umum Hermina Cilegon | 6 | 2024 | 09-04-2024 | 91.98% | 93% | 100% | 100% | 95.52% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 60546 | RS Bunda | 6 | 2024 | 07-05-2024 | 94.96% | 100% | 100% | 100% | 94.94% | 0% | 95.88% | 100% | 99.86% | 100% | 100% | 100% | 99 |
| 60547 | Mayapada Hospital Surabaya | 6 | 2024 | 07-10-2024 | 79.49% | 100% | 91.67% | 0% | 100% | 3.38% | 61.37% | 100% | 98.81% | 78.26% | 92.13% | 100% | 91.5 |
| 60548 | RS Umum Hermina Bitung | 6 | 2024 | 07-09-2024 | 92.5% | 96% | 100% | 88% | 96.67% | 3.46% | 84.29% | 100% | 92.34% | 100% | 100% | 100% | 93.9 |
| 60549 | RS Gigi dan Mulut Nala Husada | 6 | 2024 | 07-10-2024 | 93.43% | 91% | 99.79% | 0% | 100% | 0% | 0% | 0% | 55.56% | 0% | 0% | 0% | 97 |
| 60550 | RS Umum Daerah Banten | 6 | 2024 | 07-09-2024 | 85.23% | 100% | 100% | 0% | 95.33% | 2.27% | 91.96% | 100% | 89.61% | 52.38% | 100% | 100% | 86.15 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.