Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 60551 | RS Khusus THT-Bedah KL Proklamasi BSD | 6 | 2024 | 07-08-2024 | 94.5% | 93% | 100% | % | 41.82% | 0% | 100% | 100% | 91.21% | 100% | 100% | 86.67% | 86 |
| 60552 | RS Islam Darus Syifa | 6 | 2024 | 07-05-2024 | 82.5% | 97% | 100% | 100% | 90% | 0% | 61.45% | 100% | 100% | 96.3% | 100% | 100% | 0 |
| 60553 | RS Ibu dan Anak Ferina | 6 | 2024 | 07-07-2024 | 75.33% | 100% | 100% | 100% | 80.48% | 0% | 94.59% | 100% | 100% | 100% | 100% | 100% | 93 |
| 60554 | RS Mayapada | 6 | 2024 | 07-10-2024 | 90% | 100% | 99.97% | 100% | 82.87% | 27.63% | 71.01% | 100% | 97.05% | 0% | 100% | 100% | 92 |
| 60555 | RS Insan Permata | 6 | 2024 | 07-08-2024 | 90.8% | 95% | 100% | % | 89.94% | 0% | 82.4% | 100% | 98.44% | 92.98% | 100% | 100% | 95.29 |
| 60556 | RS Selaras | 6 | 2024 | 07-12-2024 | 61% | 87% | 100% | 92.86% | 86.1% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 114 |
| 60557 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 6 | 2024 | 07-10-2024 | 99.34% | 100% | 100% | 100% | 81.09% | 1.12% | 54.41% | 100% | 86.29% | 100% | 100% | 100% | 79 |
| 60558 | RS Qadr | 6 | 2024 | 07-05-2024 | 95.31% | 100% | 100% | 0% | 84.52% | 2.92% | 73.22% | 98.9% | 99.56% | 67.57% | 100% | 0% | 89.8 |
| 60559 | RS Ibu dan Anak Dhia | 6 | 2024 | 07-06-2024 | 87.42% | 98% | 100% | 100% | 96.67% | 0% | 100% | 100% | 99.35% | 77.78% | 100% | 100% | 99 |
| 60560 | RS Bhakti Rahayu | 6 | 2024 | 07-10-2024 | 97.5% | 100% | 95% | 100% | 82.82% | 0% | 62.29% | 100% | 99.7% | 55% | 72.86% | 100% | 99.09 |
| 60561 | RS Umum Keluarga Kita | 6 | 2024 | 07-03-2024 | 85.58% | 100% | 100% | 100% | 77.03% | 0% | 61.1% | 100% | 99.89% | 0% | 100% | 100% | 96.14 |
| 60562 | RS Punten | 6 | 2024 | 07-08-2024 | 94.09% | 93% | 99.9% | 0% | 91.81% | 5.88% | 54.7% | 100% | 99.88% | 45.97% | 100% | 0% | 1461 |
| 60563 | RS Emma | 6 | 2024 | 07-10-2024 | 92.95% | 88% | 100% | 0% | 80% | 0% | 41.95% | 100% | 89.95% | 80% | 100% | 100% | 82.5 |
| 60564 | RS William Booth Surabaya | 6 | 2024 | 07-05-2024 | 90.96% | 99% | 100% | 0% | 88.34% | 0.44% | 83.04% | 100% | 100% | 0% | 100% | 100% | 89 |
| 60565 | RS Ibu dan Anak Galeri Candra Malang | 6 | 2024 | 07-06-2024 | 81.12% | 81% | 98.41% | 90% | 46.76% | 0% | 80.19% | 66.67% | 91.29% | 92.09% | 91.03% | 100% | 94 |
| 60566 | RS Muhammadiyah Kalikapas Lamongan | 6 | 2024 | 07-09-2024 | 95.31% | 96% | 100% | 100% | 86.21% | 0% | 77.78% | 100% | 92.24% | 87.88% | 100% | 100% | 86 |
| 60567 | RS Umum Intan Medika | 6 | 2024 | 07-05-2024 | 93.5% | 92% | 100% | 100% | 83.98% | 0% | 81.32% | 100% | 99.28% | 79.49% | 100% | 100% | 95 |
| 60568 | RS Umum Ratih | 6 | 2024 | 07-09-2024 | 87% | 85% | 95% | 100% | 84% | 0% | 90% | 100% | 96.67% | 88% | 93.75% | 75% | 87 |
| 60569 | RS Ibu dan Anak Citra Keluarga | 6 | 2024 | 07-08-2024 | 98.15% | 97% | 100% | 100% | 82.35% | 0% | 88.33% | 100% | 90.81% | 82.05% | 100% | 87.5% | 40 |
| 60570 | RS Umum Islam Aisyiyah Malang | 6 | 2024 | 07-08-2024 | 88.44% | 100% | 98.85% | 0% | 59.75% | 1.64% | 66.32% | 100% | 90.06% | 75% | 99.84% | 100% | 0 |
| 60571 | RS Gatoel | 6 | 2024 | 07-06-2024 | 93.68% | 100% | 100% | 100% | 97.16% | 0.62% | 91.7% | 100% | 96.9% | 100% | 100% | 100% | 87.71 |
| 60572 | RS Umum Daerah Dr. R. Sosodoro Djatikoesoemo | 6 | 2024 | 07-08-2024 | 96.24% | 100% | 96.2% | 100% | 83.57% | 0.44% | 100% | 100% | 100% | 82.1% | 98.13% | 100% | 94.28 |
| 60573 | RS Tk. II Dr. Soepraoen | 6 | 2024 | 07-08-2024 | 98.82% | 100% | 100% | 100% | 97.59% | 0% | 97.02% | 100% | 94.35% | 94.87% | 100% | 100% | 96.5 |
| 60574 | RS Ibu dan Anak Mardi Waloeja Rampal Malang | 6 | 2024 | 07-09-2024 | 83.43% | 81% | 85% | 0% | 72.73% | 0% | 75% | 0% | 98.75% | 0% | 100% | 100% | 78.6 |
| 60575 | RS Umum Mohammad Noer Pamekasan | 6 | 2024 | 07-04-2024 | 97.68% | 100% | 100% | 98.89% | 51.18% | 0% | 83.64% | 100% | 83.86% | 79.07% | 100% | 100% | 91.25 |
| 60576 | RS Katolik St. Vincentius a Paulo | 6 | 2024 | 07-06-2024 | 90.77% | 100% | 100% | 100% | 89.57% | 11.67% | 85.7% | 100% | 99.05% | 100% | 100% | 100% | 83.1 |
| 60577 | RS Umum Muhammadiyah Babat | 6 | 2024 | 07-10-2024 | 94.8% | 98% | 91.99% | 100% | 83.29% | 1.54% | 97.74% | 98.72% | 60% | 66.67% | 93.26% | 100% | 80 |
| 60578 | RS Umum Widodo | 6 | 2024 | 07-08-2024 | 89.39% | 81% | 100% | 85.71% | 70.18% | 5.17% | 70.97% | 69.57% | 85.5% | 74.67% | 98.44% | 0% | 0 |
| 60579 | RS Umum Lirboyo | 6 | 2024 | 07-08-2024 | 82.5% | 100% | 100% | 100% | 72.01% | 0% | 79.69% | 100% | 97.25% | 75.86% | 90% | 100% | 90 |
| 60580 | RS Umum At-Tin Husada | 6 | 2024 | 07-05-2024 | 100% | 100% | 100% | 82.61% | 100% | 1.85% | 95.49% | 64.71% | 89.55% | 66.67% | 100% | 100% | 88.34 |
| 60581 | RS Umum Daerah dr. H. Moh. Anwar | 6 | 2024 | 07-08-2024 | 75.07% | 99% | 100% | 100% | 21.01% | 0% | 100% | 100% | 97.4% | 100% | 100% | 0% | 0 |
| 60582 | RS Islam Hasanah Muhammadiyah | 6 | 2024 | 08-05-2024 | 96.46% | 100% | 99.78% | 0% | 95.35% | 0% | 61.12% | 100% | 98.88% | 100% | 100% | 100% | 83.1 |
| 60583 | RS Umum Citra Medika Lamongan | 6 | 2024 | 07-05-2024 | 97.83% | 100% | 100% | 100% | 99.57% | 2.88% | 82.63% | 100% | 100% | 100% | 100% | 100% | 83 |
| 60584 | RS Umum dr. Suyudi | 6 | 2024 | 07-10-2024 | 93.45% | 100% | 100% | 100% | 94.5% | 1.75% | 95% | 100% | 90% | 92.86% | 100% | 87.5% | 0 |
| 60585 | RS Umum Panti Nirmala | 6 | 2024 | 07-08-2024 | 99.72% | 100% | 99.74% | 100% | 99.67% | 2.79% | 57.73% | 97.61% | 99.74% | 90.44% | 100% | 100% | 83.9 |
| 60586 | RS Umum Panti Waluya Sawahan Malang | 6 | 2024 | 07-08-2024 | 95.56% | 99% | 98.23% | % | 93% | 5.11% | 90.68% | 100% | 96.39% | 68% | 97.58% | 100% | 0 |
| 60587 | RS Ibu dan Anak Puri Bunda | 6 | 2024 | 07-09-2024 | 80.61% | 79% | 98.33% | 100% | 71.9% | 2.6% | 46.68% | 100% | 97.58% | 100% | 100% | 100% | 2132 |
| 60588 | RS Umum Permata Bunda | 6 | 2024 | 07-08-2024 | 100% | 100% | 100% | 0% | 86.74% | 0% | 96.82% | 100% | 96.92% | 100% | 100% | 100% | 86.36 |
| 60589 | RS Umum Bhakti Persada | 6 | 2024 | 07-08-2024 | 89.89% | 100% | 100% | 100% | 83.16% | 0% | 86.33% | 100% | 90.36% | 100% | 100% | 100% | 92 |
| 60590 | RS Reksa Waluya | 6 | 2024 | 07-10-2024 | 93.5% | 99% | 100% | 0% | 94.44% | 5.21% | 84.77% | 100% | 98.61% | 63.08% | 100% | 91.3% | 0 |
| 60591 | RS Umum Daerah dr. Mohammad Zyn Kab. Sampang | 6 | 2024 | - | 71% | 85% | 100% | 100% | 96.88% | 5% | 100% | 90.91% | 97.14% | 93.75% | 89.47% | 0% | 90 |
| 60592 | RS Islam Malang | 6 | 2024 | 07-09-2024 | 95.52% | 97% | 99.76% | 100% | 0% | 0% | 23.31% | 100% | 83.27% | 71.43% | 100% | 100% | 92 |
| 60593 | RS Umum Daerah Dr. Soeroto Ngawi | 6 | 2024 | 07-09-2024 | 79% | 85% | 99.22% | 100% | 72.66% | 7.81% | 72.66% | 99.52% | 84.46% | 73.08% | 85.16% | 100% | 99.23 |
| 60594 | RS Umum Daerah Karangkembang | 6 | 2024 | 07-10-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 60595 | RS Angkatan Udara dr. Efram Harsana | 6 | 2024 | 07-10-2024 | 98.95% | 100% | 99.23% | 0% | 87.98% | 0% | 85.74% | 97.3% | 97.96% | 100% | 80.29% | 100% | 97.28 |
| 60596 | RS Islam Aminah | 6 | 2024 | 07-08-2024 | 74.5% | 89% | 100% | 100% | 89% | 0% | 100% | 100% | 83.6% | 96% | 100% | 100% | 98 |
| 60597 | RS Umum Daerah Mardi Waluyo | 6 | 2024 | 07-09-2024 | 91.67% | 99% | 98.68% | 0% | 69.71% | 0% | 94.01% | 99.8% | 94% | 100% | 100% | 100% | 0 |
| 60598 | RS Umum TNI AD Tk. IV 05.04.01 Kota Madiun | 6 | 2024 | 07-08-2024 | 94% | 93% | 100% | 100% | 92.39% | 100% | 96% | 100% | 92% | 92.82% | 100% | 96.7% | 98.01 |
| 60599 | RS Graha Husada | 6 | 2024 | 07-10-2024 | 100% | 100% | 100% | 85.71% | 84.35% | 3.26% | 88.89% | 95.83% | 95.85% | 88.3% | 100% | 100% | 100 |
| 60600 | RS Ibu dan Anak Melati Husada | 6 | 2024 | 07-09-2024 | 100% | 100% | 100% | 1.4% | 100% | 1.69% | 92.97% | 100% | 100% | 100% | 100% | 100% | 98 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.