Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 64101 | RS Onkologi | 7 | 2024 | 08-09-2024 | 93.95% | 100% | 100% | 0% | 31.54% | 0% | 98.27% | 100% | 98.45% | 88.89% | 100% | 100% | 0 |
| 64102 | RS Hermina Ciputat | 7 | 2024 | 08-08-2024 | 93.5% | 100% | 100% | 100% | 93.33% | 2.09% | 86.67% | 100% | 100% | 86.67% | 100% | 100% | 0 |
| 64103 | RS Ibu dan Anak Nur Ummi Numbi | 7 | 2024 | 08-10-2024 | 100% | 100% | 100% | 100% | 85.99% | 0% | 90.34% | 100% | 92.2% | 100% | 100% | 100% | 0 |
| 64104 | RS Premier Surabaya | 7 | 2024 | 08-09-2024 | 88.11% | 99% | 100% | 0% | 49.12% | 4.09% | 82% | 100% | 0% | 91.67% | 92% | 100% | 0 |
| 64105 | RS Mata Undaan | 7 | 2024 | 08-09-2024 | 91.33% | 100% | 100% | % | 99.77% | 0% | 100% | 100% | 100% | 92.75% | 100% | 100% | 0 |
| 64106 | RS Mentari | 7 | 2024 | 08-09-2024 | 83.74% | 98% | 99.8% | 35% | 75% | 0% | 42.01% | 100% | 99.88% | 61.54% | 100% | 100% | 0 |
| 64107 | RS Umum Daerah Kota Tangerang | 7 | 2024 | 08-10-2024 | 87.19% | 100% | 100% | 0% | 92.31% | 2.14% | 100% | 100% | 100% | 75% | 100% | 100% | 0 |
| 64108 | RS Bhayangkara Tk. IV Biddokkes Polda Banten | 7 | 2024 | 08-08-2024 | 99% | 100% | 100% | 94% | 97% | 0% | 95% | 100% | 98% | 98% | 100% | 92% | 0 |
| 64109 | RS Dinda | 7 | 2024 | 08-10-2024 | 96.5% | 100% | 100% | 75% | 92.97% | 0% | 97.66% | 100% | 99.22% | 100% | 100% | 85.71% | 0 |
| 64110 | RS Daan Mogot Kesdam Jaya | 7 | 2024 | 08-09-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 64111 | RS Insan Permata | 7 | 2024 | 08-06-2024 | 91.2% | 96% | 100% | % | 88.91% | 0% | 82.51% | 100% | 99.22% | 91.5% | 100% | 100% | 0 |
| 64112 | RS Kurnia Serang | 7 | 2024 | 08-10-2024 | 98.44% | 100% | 100% | 100% | 79.08% | 3.51% | 76.08% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 64113 | RS Umum Siloam Hospitals Surabaya | 7 | 2024 | 08-09-2024 | 99.29% | 100% | 100% | 0% | 83.08% | 2.97% | 69.44% | 100% | 94.97% | 100% | 100% | 100% | 0 |
| 64114 | RS Mitra Husada | 7 | 2024 | 08-05-2024 | 97.78% | 96% | 98.87% | 80% | 89.66% | 6% | 86.85% | 100% | 97.5% | 72% | 97.01% | 80% | 0 |
| 64115 | RS Umum Tk. III Brawijaya | 7 | 2024 | 08-07-2024 | 98% | 98% | 100% | 0% | 93.85% | 0% | 93.08% | 100% | 95.38% | 93.08% | 100% | 100% | 0 |
| 64116 | RS Umum Daerah Serpong Utara | 7 | 2024 | 08-10-2024 | 99.82% | 100% | 100% | 100% | 99.87% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 64117 | RS An-Nisa | 7 | 2024 | 01-01-1970 | 90.35% | 100% | 97.84% | 40% | 26.74% | 2.48% | 41.28% | 92.95% | 100% | 98.57% | 96.2% | 100% | 0 |
| 64118 | RS Umum Al-Irsyad Surabaya | 7 | 2024 | 08-09-2024 | 88.97% | 93% | 100% | 0% | 92.7% | 3.59% | 58.96% | 100% | 84.84% | 88.16% | 100% | 100% | 0 |
| 64119 | RS Ibu dan Anak Cempaka Putih Permata | 7 | 2024 | 08-09-2024 | 87.29% | 96% | 88.89% | 0% | 99.01% | 0% | 98.36% | 100% | 99.5% | 0% | 100% | 100% | 0 |
| 64120 | RS Tonggak Husada | 7 | 2024 | 08-07-2024 | 65.5% | 83% | 100% | 0% | 91.86% | 3.33% | 27.74% | 100% | 98.28% | 100% | 50.36% | 78.46% | 0 |
| 64121 | RS Budiasih | 7 | 2024 | 08-10-2024 | 92.26% | 99% | 100% | 100% | 100% | 0.31% | 79.47% | 100% | 99% | 100% | 100% | 100% | 0 |
| 64122 | RS Ibu dan Anak Permata Sarana Husada | 7 | 2024 | 08-09-2024 | 98.64% | 100% | 100% | 80% | 100% | 2.78% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 64123 | RS Ibu dan Anak Bantuan 05.08.05 Surabaya | 7 | 2024 | 08-09-2024 | 92.89% | 96% | 100% | 100% | 87.88% | 0% | 93.04% | 100% | 100% | 82.35% | 95.27% | 100% | 0 |
| 64124 | RS Sari Asih Ciledug | 7 | 2024 | 08-09-2024 | 93.86% | 100% | 99.89% | 100% | 94.28% | 0% | 89.58% | 95.79% | 95.46% | 75.61% | 100% | 92.86% | 0 |
| 64125 | RS Ibu dan Anak Bunda Ciputat | 7 | 2024 | 08-07-2024 | 97.67% | 100% | 100% | 0% | 87.18% | 0% | 77.61% | 100% | 100% | 100% | 100% | 92.86% | 0 |
| 64126 | RS Khusus THT-Bedah KL Proklamasi BSD | 7 | 2024 | 08-10-2024 | 96% | 92% | 100% | % | 39.19% | 0% | 100% | 0% | 85.71% | 100% | 100% | 90% | 0 |
| 64127 | RS Islam Darus Syifa | 7 | 2024 | 08-08-2024 | 84.5% | 98% | 100% | 0% | 100% | 0% | 53.34% | 100% | 100% | 94.83% | 100% | 100% | 0 |
| 64128 | RS Gigi dan Mulut Nala Husada | 7 | 2024 | 08-10-2024 | 94.64% | 94% | 98.7% | 0% | 99.07% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 64129 | RS Ibu dan Anak Dhia | 7 | 2024 | 08-05-2024 | 87.78% | 98% | 100% | 100% | 97.02% | 0% | 100% | 100% | 99.27% | 78.57% | 100% | 100% | 0 |
| 64130 | RS Ibu dan Anak Buah Hati Pamulang | 7 | 2024 | 08-06-2024 | 95% | 100% | 100% | % | 85.71% | % | 81.25% | 100% | 86.96% | 87.5% | 100% | 86% | 0 |
| 64131 | RS Wijaya Surabaya | 7 | 2024 | 08-09-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 31.61% | 100% | 99% | 100% | 100% | 100% | 0 |
| 64132 | RS Gigi dan Mulut FKG Universitas Airlangga | 7 | 2024 | 08-05-2024 | 95.76% | 88% | 100% | % | 92.35% | 0% | 100% | 0% | 95.32% | 100% | 100% | 85.71% | 0 |
| 64133 | RS Jiwa Menur | 7 | 2024 | 08-08-2024 | 93.26% | 100% | 100% | % | 95.22% | 0% | 88.93% | 100% | 85.8% | 0% | 100% | 100% | 0 |
| 64134 | RS Umum Daerah dr. Drajat Prawiranegara | 7 | 2024 | 08-09-2024 | 94.27% | 99% | 99.7% | 100% | 70.77% | 3.35% | 99.52% | 81.42% | 97.35% | 87% | 99.78% | 100% | 0 |
| 64135 | RS Umum Primaya Pasar Kemis | 7 | 2024 | 08-10-2024 | 97.13% | 98% | 98.76% | 0% | 98.89% | 7.06% | 64.54% | 95.65% | 100% | 87.5% | 100% | 100% | 0 |
| 64136 | RS Ibu dan Anak Bina Medika | 7 | 2024 | 08-09-2024 | 97.55% | 100% | 100% | 100% | 79.82% | 0% | 76.78% | 100% | 99.35% | 100% | 100% | 100% | 0 |
| 64137 | RS Ibu dan Anak IBI Surabaya | 7 | 2024 | 08-07-2024 | 97% | 100% | 100% | % | 0% | % | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 64138 | RS Hermina Ciruas | 7 | 2024 | 08-09-2024 | 98.09% | 98% | 100% | 100% | 90% | 1.66% | 89.33% | 100% | 100% | 80% | 100% | 100% | 0 |
| 64139 | RS Mulya | 7 | 2024 | 08-05-2024 | 100% | 100% | 100% | 0% | 100% | 8.24% | 77.23% | 99.27% | 100% | 86.67% | 100% | 100% | 0 |
| 64140 | RS Ibu dan Anak Lombok Dua Dua Lontar | 7 | 2024 | 08-06-2024 | 91.69% | 100% | 100% | 0% | 87.39% | 0% | 89.66% | 100% | 89.42% | 89.66% | 100% | 100% | 0 |
| 64141 | RSUP Dr. Sitanala Tangerang | 7 | 2024 | 08-10-2024 | 94.46% | 100% | 100% | 100% | 91.95% | 0% | 100% | 100% | 94.23% | 99.07% | 100% | 100% | 0 |
| 64142 | RS Sari Asih Ciputat | 7 | 2024 | 08-07-2024 | 89.5% | 92% | 98.55% | 100% | 66.67% | 0.51% | 70.72% | 100% | 99.85% | 93.33% | 100% | 100% | 0 |
| 64143 | RS Umum Mitra Keluarga Surabaya | 7 | 2024 | 08-09-2024 | 99.8% | 100% | 100% | 0% | 76.63% | 1.14% | 90.18% | 100% | 100% | 0% | 100% | 100% | 0 |
| 64144 | RS Ibu dan Anak Kendangsari Merr | 7 | 2024 | 08-09-2024 | 97.54% | 100% | 99.98% | 0% | 96.45% | 0% | 87.55% | 100% | 99.16% | 100% | 100% | 100% | 0 |
| 64145 | RS Wiyung Sejahtera | 7 | 2024 | 01-01-1970 | 86.02% | 75% | 100% | 100% | 47.73% | 10.38% | 59.76% | 100% | 87.2% | 100% | 100% | 100% | 0 |
| 64146 | RS Muji Rahayu | 7 | 2024 | 08-06-2024 | 92.9% | 100% | 100% | 0% | 100% | 4.35% | 52.76% | 100% | 96.22% | 50% | 100% | 100% | 0 |
| 64147 | RS Primaya | 7 | 2024 | 10-04-2024 | 97.19% | 97% | 99.75% | 0% | 90.98% | 4.15% | 91.06% | 100% | 94.95% | 86.96% | 99.21% | 100% | 0 |
| 64148 | RS Syarif Hidayatullah | 7 | 2024 | 08-07-2024 | 97.5% | 100% | 96.67% | 100% | 62.2% | 1.33% | 62.95% | 100% | 83.95% | 86.76% | 84.38% | 100% | 0 |
| 64149 | RS Bunda | 7 | 2024 | 08-07-2024 | 98.98% | 100% | 100% | 100% | 94.59% | 0% | 86.78% | 100% | 99.84% | 100% | 100% | 100% | 0 |
| 64150 | RS Permata Pamulang | 7 | 2024 | 08-06-2024 | 94% | 98% | 100% | 100% | 83% | 0% | 85% | 100% | 85% | 83% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.