Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 64201 | RS Bunda Sejati | 7 | 2024 | 08-07-2024 | 92.5% | 100% | 100% | 100% | 94.65% | 0% | 85.2% | 88.73% | 100% | 77.5% | 100% | 100% | 0 |
| 64202 | RS Umum Ibunda | 7 | 2024 | 08-08-2024 | 86.04% | 94% | 100% | 100% | 83.06% | 3.45% | 83.67% | 100% | 81.68% | 80.56% | 100% | 100% | 0 |
| 64203 | RS Alinda Husada | 7 | 2024 | 08-10-2024 | 98.11% | 100% | 86.72% | 92.97% | 85.94% | 0% | 89.06% | 100% | 100% | 93.75% | 100% | 100% | 0 |
| 64204 | RS Ibu dan Anak Mutiara Bunda | 7 | 2024 | 08-09-2024 | 89.5% | 100% | 100% | 0% | 89.24% | 0% | 92.86% | 100% | 82.69% | 90% | 100% | 100% | 0 |
| 64205 | RS Ibu dan Anak Kendangsari Surabaya | 7 | 2024 | 08-05-2024 | 89.35% | 100% | 100% | 100% | 76.85% | 6.98% | 86.08% | 100% | 100% | 100% | 100% | 100% | 0 |
| 64206 | RS Ibu dan Anak Assyifa | 7 | 2024 | 01-01-1970 | 85% | 100% | 95% | 100% | 71.43% | 0% | 74.65% | 100% | 100% | 73.33% | 98.4% | 100% | 0 |
| 64207 | RS Ibu dan Anak Bunda Sejahtera | 7 | 2024 | 08-07-2024 | 99.43% | 100% | 91.95% | 50% | 80.78% | 0% | 64.94% | 100% | 99.06% | 81.08% | 100% | 100% | 0 |
| 64208 | RS Misi Lebak | 7 | 2024 | 08-02-2024 | 88.41% | 99% | 98.23% | 100% | 79.93% | 0% | 37.29% | 100% | 100% | 85.71% | 99.88% | 100% | 0 |
| 64209 | RS Ibu dan Anak Pusura Tegalsari | 7 | 2024 | 08-09-2024 | 93.9% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 92.15% | 0% | 100% | 100% | 0 |
| 64210 | RS Aqidah | 7 | 2024 | 08-09-2024 | 92.67% | 96% | 98.75% | 93.33% | 96.52% | 4.76% | 93.33% | 96.97% | 96.88% | 88.89% | 100% | 100% | 0 |
| 64211 | RS Fatimah | 7 | 2024 | 08-06-2024 | 98.82% | 99% | 100% | 100% | 95.28% | 0% | 82.92% | 96.97% | 100% | 90% | 100% | 100% | 0 |
| 64212 | RS Umum Daerah Kota Cilegon | 7 | 2024 | 08-09-2024 | 86.21% | 100% | 95.14% | 100% | 57.81% | 2.07% | 71.91% | 99.66% | 90.89% | 80% | 93.8% | 100% | 0 |
| 64213 | RS Umum Daerah Malingping | 7 | 2024 | 09-06-2024 | 88.96% | 95% | 98.81% | 100% | 74.22% | 6.85% | 86.36% | 100% | 95.94% | 100% | 100% | 100% | 0 |
| 64214 | RS Mata Masyarakat Jawa Timur | 7 | 2024 | 08-08-2024 | 93% | 100% | 100% | % | 80.98% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 64215 | RS UniMedika Sepatan | 7 | 2024 | 08-08-2024 | 67.08% | 82% | 100% | 100% | 84.72% | 0.3% | 89.98% | 100% | 99.91% | 62.96% | 100% | 100% | 0 |
| 64216 | RS Kartini | 7 | 2024 | 08-09-2024 | 89% | 89% | 89.54% | 98.96% | 86.8% | 0.88% | 82.19% | 100% | 100% | 75.6% | 100% | 100% | 0 |
| 64217 | RS Ibu dan Anak Gebang Medika | 7 | 2024 | 08-05-2024 | 64.73% | 80% | 100% | 100% | 73.78% | 0% | 88.96% | 100% | 100% | 88.89% | 100% | 100% | 0 |
| 64218 | RS Bhayangkara Hasta Brata Batu | 7 | 2024 | 08-06-2024 | 93.98% | 95% | 99.95% | 100% | 96.81% | 0.41% | 100% | 100% | 98.18% | 92.66% | 100% | 100% | 0 |
| 64219 | RS Ibu dan Anak Tiara | 7 | 2024 | 08-09-2024 | 80% | 93% | 95% | 0% | 79.02% | % | 81.56% | 100% | 99.84% | 93.33% | 98.58% | 100% | 0 |
| 64220 | RS Umum Hermina Cilegon | 7 | 2024 | 09-04-2024 | 92.09% | 92% | 100% | 100% | 95.77% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 64221 | Brawijaya Hospital Tangerang | 7 | 2024 | 08-10-2024 | 85.12% | 96% | 99.82% | 93.33% | 63.73% | 1.01% | 85.03% | 100% | 99.59% | 0% | 100% | 100% | 0 |
| 64222 | RS Ibu dan Anak Lombok Dua Dua | 7 | 2024 | 08-06-2024 | 100% | 100% | 100% | 100% | 94.56% | 0% | 84.5% | 0% | 100% | 99.22% | 100% | 100% | 0 |
| 64223 | RS Mitra Keluarga Gading Serpong | 7 | 2024 | 08-09-2024 | 99.67% | 100% | 100% | 0% | 86.65% | 3.36% | 95.19% | 100% | 100% | 100% | 100% | 100% | 0 |
| 64224 | RS Citra sundari | 7 | 2024 | 08-09-2024 | 85.71% | 78% | 88.55% | 0% | 82.37% | 0% | 74.32% | 100% | 99.66% | 0% | 100% | 100% | 0 |
| 64225 | RS Karang Tengah Medika | 7 | 2024 | 01-01-1970 | 85.12% | 100% | 100% | 80% | 92.13% | 0% | 100% | 100% | 93.71% | 100% | 100% | 100% | 0 |
| 64226 | RS Umum Daerah Pakuhaji | 7 | 2024 | 01-01-1970 | 85.5% | 100% | 87.03% | 0% | 78.06% | 0% | 98.1% | 98.94% | 99.89% | 100% | 98.38% | 80% | 0 |
| 64227 | RS St. Carolus Summarecon Serpong | 7 | 2024 | 08-06-2024 | 94.84% | 100% | 100% | 100% | 97.26% | 0% | 81.71% | 100% | 9.67% | 0% | 97.62% | 100% | 0 |
| 64228 | RS Umum Daerah Balaraja | 7 | 2024 | 08-09-2024 | 79.75% | 98% | 95.24% | 100% | 52.11% | 0% | 89.88% | 100% | 83.6% | 81% | 100% | 100% | 0 |
| 64229 | RS Punten | 7 | 2024 | 08-07-2024 | 92.31% | 97% | 100% | 100% | 88.49% | 4.55% | 65.29% | 100% | 99.87% | 59.09% | 100% | 100% | 0 |
| 64230 | RS Suci Paramita | 7 | 2024 | 08-06-2024 | 85% | 100% | 100% | 100% | 85.63% | 0% | 79.59% | 100% | 97.32% | 90.22% | 98.77% | 0% | 0 |
| 64231 | RS National Hospital | 7 | 2024 | 08-05-2024 | 83.26% | 100% | 99.2% | 0% | 75.7% | 0% | 75.23% | 100% | 97.26% | 0% | 97.02% | 100% | 0 |
| 64232 | RS Umum BUN | 7 | 2024 | 08-08-2024 | 91.43% | 100% | 100% | 100% | 97.48% | 2.6% | 74.51% | 100% | 99.03% | 86% | 100% | 100% | 0 |
| 64233 | RS Ibu dan Anak Haji | 7 | 2024 | 10-01-2024 | 90.67% | 89% | 75% | 0% | 86.21% | 0% | 54.9% | 100% | 0% | 0% | 66.67% | 0% | 0 |
| 64234 | RS Ibu dan Anak Pratiwi | 7 | 2024 | 08-10-2024 | 79% | 97% | 100% | 88.64% | 97.94% | 0% | 92.71% | 100% | 100% | 95.24% | 96.55% | 100% | 0 |
| 64235 | RS Siloam Hospitals Kelapa Dua | 7 | 2024 | 08-10-2024 | 94.1% | 100% | 100% | % | 67% | 0% | 73% | 100% | 100% | 100% | 100% | 100% | 0 |
| 64236 | Metro Hospitals Cikupa | 7 | 2024 | 08-10-2024 | 85.13% | 97% | 100% | 0% | 100% | 0% | 68.06% | 100% | 98.81% | 94.05% | 100% | 100% | 0 |
| 64237 | RS Sari Asih Serang | 7 | 2024 | 01-01-1970 | 100% | 100% | 100% | 80% | 82.47% | 5.77% | 74.24% | 100% | 100% | 91.96% | 98.82% | 100% | 0 |
| 64238 | RS Umum Royal Surabaya | 7 | 2024 | 08-09-2024 | 82.64% | 91% | 99.69% | 0% | 35.04% | 0.48% | 95.86% | 27.34% | 99.94% | 85.71% | 97.78% | 33.33% | 0 |
| 64239 | RS Umum Hermina Tangerang | 7 | 2024 | 08-10-2024 | 98.04% | 100% | 100% | 98.81% | 84.29% | 0% | 81.97% | 100% | 100% | 100% | 100% | 100% | 0 |
| 64240 | RS Ibu dan Anak Puri Garcia | 7 | 2024 | 08-05-2024 | 88.1% | 96% | 98.14% | 0% | 88.89% | 0% | 90% | 0% | 88.64% | 83.33% | 87.5% | 100% | 0 |
| 64241 | RS Umum Karsa Husada Kota Batu | 7 | 2024 | 08-10-2024 | 85.18% | 94% | 100% | 0% | 98.03% | 0% | 87.39% | 100% | 85.79% | 89.09% | 100% | 100% | 0 |
| 64242 | RS Ibu dan Anak Selaras | 7 | 2024 | 08-05-2024 | 90% | 93% | 98% | 87.5% | 80% | 4.26% | 80% | 100% | 100% | 90% | 100% | 96.92% | 0 |
| 64243 | RS Baptis Batu | 7 | 2024 | 08-09-2024 | 91.91% | 100% | 100% | 0% | 58.33% | 0% | 72.36% | 100% | 99.71% | 100% | 100% | 100% | 0 |
| 64244 | RS Medika Lestari | 7 | 2024 | 08-09-2024 | 91.72% | 100% | 100% | 0% | 67.32% | 1.41% | 41.29% | 100% | 100% | 0% | 100% | 100% | 0 |
| 64245 | RS Umum Murni Asih | 7 | 2024 | 08-05-2024 | 94.5% | 95% | 100% | 100% | 87.5% | 1.41% | 75% | 100% | 100% | 60% | 100% | 100% | 0 |
| 64246 | RS Ibu dan Anak Harapan Mulia | 7 | 2024 | 08-05-2024 | 88% | 84% | 100% | 0% | 58.42% | 0% | 97.87% | 100% | 100% | 33.33% | 100% | 100% | 0 |
| 64247 | RS Orthopedi dan Traumatologi Surabaya | 7 | 2024 | 08-10-2024 | 94.83% | 100% | 99.98% | % | 72.91% | 8% | 53.7% | 100% | 99.83% | 83.33% | 100% | 100% | 0 |
| 64248 | RS Umum Daerah Kota Serang | 7 | 2024 | 08-05-2024 | 86.36% | 100% | 100% | 100% | 90.85% | 3.7% | 98.72% | 100% | 98% | 100% | 100% | 100% | 0 |
| 64249 | RS Umum Bhakti Asih | 7 | 2024 | 08-10-2024 | 96.3% | 99% | 99.96% | 97.33% | 63.88% | 0.46% | 72.66% | 97.54% | 99.97% | 53.68% | 99.71% | 80% | 0 |
| 64250 | RS EMC Alam Sutera | 7 | 2024 | 08-07-2024 | 88.76% | 99% | 100% | % | 62.78% | 39.85% | 79.53% | 100% | 98.99% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.