Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 64251 | RS Rumah Indonesia Sehat | 7 | 2024 | 08-05-2024 | 99.07% | 100% | 100% | 100% | 72.44% | 0% | 74.42% | 100% | 99.08% | 67.83% | 100% | 100% | 0 |
| 64252 | RS Khusus Mata Regina Eye Center | 7 | 2024 | 05-01-2025 | 95.5% | 95% | 100% | 0% | 68.13% | 2.21% | 80.43% | 100% | 91.01% | 0% | 100% | 100% | 0 |
| 64253 | RS Umum Siloam Dhirga Surya | 7 | 2024 | 08-09-2024 | 95.14% | 99% | 99.26% | 100% | 99.55% | 4.66% | 88.46% | 97.83% | 99.77% | 33.33% | 100% | 95.65% | 0 |
| 64254 | RS Muizzah | 7 | 2024 | 08-12-2024 | 97.5% | 97% | 100% | 90% | 95% | 0% | 91.67% | 100% | 100% | 100% | 100% | 95% | 0 |
| 64255 | RS Khusus Ibu dan Anak Haryanda | 7 | 2024 | 08-10-2024 | 95% | 99% | 100% | 100% | 91% | 0% | 93.75% | 100% | 90% | 100% | 100% | 100% | 0 |
| 64256 | RS Jiwa dr. Yaunin | 7 | 2024 | 08-10-2024 | 96.26% | 96% | 100% | % | 95.37% | % | 97.92% | 0% | 99.46% | 100% | 100% | 100% | 0 |
| 64257 | RS Ibu dan Anak Safira | 7 | 2024 | 08-10-2024 | 98.5% | 100% | 100% | 100% | 93.33% | 0% | 90% | 100% | 100% | 100% | 100% | 100% | 0 |
| 64258 | RS Ibu Anak Norfa Husada | 7 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 64259 | RS Umum Madani | 7 | 2024 | 08-10-2024 | 85% | 100% | 100% | 84.62% | 80.03% | 4.52% | 80.02% | 100% | 80.48% | 85.42% | 100% | 100% | 0 |
| 64260 | RS Tk. III Reksodiwiryo Padang | 7 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 97.64% | 0.4% | 92.41% | 98.48% | 97.74% | 98.18% | 100% | 0% | 0 |
| 64261 | RS Umum Martha Friska | 7 | 2024 | 08-08-2024 | 100% | 100% | 100% | 100% | 100% | 4.14% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 64262 | RS Umum Universitas Sumatera Utara | 7 | 2024 | 08-10-2024 | 94.9% | 100% | 100% | 75% | 84.97% | 0.98% | 56.04% | 100% | 100% | 85.71% | 100% | 100% | 0 |
| 64263 | RS Umum Prima Husada Cipta Medan | 7 | 2024 | 08-07-2024 | 91.5% | 98% | 98% | 0% | 89% | 0% | 92.5% | 100% | 87.5% | 89% | 100% | 98% | 0 |
| 64264 | RS Umum Royal Prima Marelan | 7 | 2024 | 08-10-2024 | 99.23% | 99% | 99.55% | 100% | 100% | 0% | 98.36% | 100% | 100% | 99.23% | 99.61% | 0% | 0 |
| 64265 | RS Umum Awal Bros Ujung Batu | 7 | 2024 | 08-07-2024 | 84% | 98% | 100% | 92.68% | 89.58% | 4.57% | 93.63% | 100% | 97.99% | 88.89% | 100% | 100% | 0 |
| 64266 | RS Ibu dan Anak Citra Aguswar Medical Center | 7 | 2024 | 08-09-2025 | 99.68% | 99% | 100% | 100% | 100% | 0% | 100% | 100% | 86.43% | 95.83% | 100% | 100% | 0 |
| 64267 | RS Khusus Paru Sumatera Utara | 7 | 2024 | 08-10-2024 | 86% | 98% | 100% | 0% | 97.66% | 0% | 0% | 100% | 98.87% | 100% | 0% | 100% | 0 |
| 64268 | RS Umum Mutia Sari | 7 | 2024 | 08-09-2024 | 100% | 75% | 100% | 100% | 74.67% | 0% | 70% | 100% | 100% | 100% | 100% | 0% | 0 |
| 64269 | RS Umum Daerah Ujung Gading | 7 | 2024 | 08-09-2024 | 95% | 100% | 100% | 0% | 97.6% | 0% | 100% | 100% | 91.58% | 100% | 100% | 100% | 0 |
| 64270 | RS Umum Eshmun | 7 | 2024 | 08-09-2024 | 92.5% | 96% | 100% | 0% | 65.98% | 1.85% | 45.48% | 100% | 64.73% | 76.36% | 100% | 100% | 0 |
| 64271 | RS Umum Daerah Muara Labuh | 7 | 2024 | 08-10-2024 | 83% | 83% | 99.92% | 17.27% | 99.58% | 47.37% | 100% | 100% | 88.1% | 80.41% | 100% | 100% | 0 |
| 64272 | RS Umum Daerah Teluk Kuantan | 7 | 2024 | 08-08-2024 | 92% | 98% | 95.54% | 0% | 74.65% | 3.55% | 76.14% | 100% | 93.93% | 88.89% | 86.6% | 100% | 0 |
| 64273 | RS Khusus Bedah Kartika Docta | 7 | 2024 | 08-07-2024 | 97.81% | 99% | 100% | 0% | 98.67% | 2.41% | 0% | 100% | 89.22% | 0% | 100% | 0% | 0 |
| 64274 | RS Umum Hermina Medan | 7 | 2024 | 08-10-2024 | 98.6% | 100% | 100% | 15.38% | 100% | 6.35% | 91.21% | 100% | 100% | 100% | 99.41% | 100% | 0 |
| 64275 | RS Khusus Mata Padang Eye Center | 7 | 2024 | 08-08-2024 | 88.47% | 100% | 100% | % | 96.77% | 1.52% | 97.79% | 100% | 100% | 100% | 100% | 100% | 0 |
| 64276 | RS Umum Permata Hati | 7 | 2024 | 08-08-2024 | 81% | 92% | 100% | 40% | 84.44% | 0.53% | 75.59% | 100% | 99.31% | 0% | 97.37% | 100% | 0 |
| 64277 | RS Umum Imelda Pekerja Indonesia | 7 | 2024 | 08-08-2024 | 99% | 100% | 99% | 99.5% | 97.75% | 0% | 99% | 99.5% | 99.6% | 96.67% | 96.67% | 97.5% | 0 |
| 64278 | RS Ibu dan Anak Milano | 7 | 2024 | 08-07-2024 | 80% | 87% | 100% | 0% | 85.21% | 3.33% | 100% | 100% | 88.47% | 83.87% | 100% | 100% | 0 |
| 64279 | RS Umum Mitra Medika Amplas | 7 | 2024 | 08-07-2024 | 91.49% | 100% | 100% | 100% | 72.69% | 0% | 81.58% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 64280 | RS Umum Daerah Arosuka Solok | 7 | 2024 | 08-10-2024 | 89.72% | 98% | 100% | 0% | 59.41% | 2.38% | 76.99% | 100% | 92.31% | 100% | 100% | 100% | 0 |
| 64281 | RS Umum Daerah Rokan Hulu | 7 | 2024 | 08-07-2024 | 51.49% | 85% | 100% | 100% | 100% | 5.6% | 99.04% | 100% | 80.41% | 100% | 100% | 100% | 0 |
| 64282 | RS Umum Naili DBS | 7 | 2024 | 08-09-2024 | 79.38% | 100% | 100% | 100% | 89.23% | 0% | 22.19% | 100% | 99.72% | 0% | 100% | 100% | 0 |
| 64283 | RS Umum Daerah Indrasari Rengat | 7 | 2024 | 08-03-2024 | 82.5% | 86% | 100% | 100% | 60.98% | 0.64% | 98.32% | 100% | 98.62% | 50% | 100% | 0% | 0 |
| 64284 | RS Umum Eka Hospital Pekanbaru | 7 | 2024 | 08-10-2024 | 91.14% | 100% | 100% | 0% | 81.08% | 2.8% | 80.99% | 100% | 100% | 93.27% | 100% | 100% | 0 |
| 64285 | RS Khusus Ginjal Rasyida | 7 | 2024 | 08-06-2024 | 99.5% | 100% | 100% | % | 98% | 0% | 97% | 100% | 100% | 100% | 100% | 100% | 0 |
| 64286 | RS Khusus Bedah Ropanasuri | 7 | 2024 | 08-07-2024 | 89.47% | 100% | 100% | % | 88.35% | 3.95% | 41.73% | 100% | 58.28% | 76.92% | 100% | 100% | 0 |
| 64287 | RS Umum Daerah Kabupaten Sijunjung | 7 | 2024 | 08-08-2024 | 91.89% | 94% | 96.75% | 66.67% | 45.92% | 0% | 95.61% | 99.15% | 90.45% | 33.33% | 93.17% | 93.02% | 0 |
| 64288 | RS Umum Kasih Ibu Rengat | 7 | 2024 | 08-10-2024 | 90.98% | 93% | 94.55% | 0% | 93.68% | 0% | 87.78% | 100% | 88.89% | 84.68% | 100% | 100% | 0 |
| 64289 | RS Umum Islam Ibnu Sina | 7 | 2024 | 08-07-2024 | 91.49% | 96% | 97.69% | 100% | 77.34% | 3.37% | 90.91% | 100% | 86.52% | 97.94% | 99.23% | 100% | 0 |
| 64290 | RS Umum Amalia Medika | 7 | 2024 | 08-10-2024 | 89.36% | 100% | 71.79% | 100% | 71.98% | 8.24% | 88.14% | 100% | 100% | 70.59% | 100% | 100% | 0 |
| 64291 | RS Columbia Asia Medan | 7 | 2024 | - | 98.83% | 98% | 100% | 0% | 72.71% | 0.34% | 62.61% | 100% | 0% | 100% | 95.45% | 100% | 0 |
| 64292 | RS Umum Daerah Bengkalis | 7 | 2024 | 08-06-2024 | 96.86% | 100% | 100% | 0% | 55.16% | 19.51% | 95.48% | 100% | 91.36% | 100% | 99.55% | 88.24% | 0 |
| 64293 | RS Umum Indah | 7 | 2024 | 08-07-2024 | 99.8% | 100% | 100% | 100% | 98.57% | 0% | 100% | 100% | 98.73% | 100% | 100% | 100% | 0 |
| 64294 | RS Ibu Anak Husada Bunda | 7 | 2024 | 08-09-2024 | 85% | 97% | 93.75% | 100% | 93.33% | 0% | 92.5% | 100% | 89.76% | 93.75% | 95% | 100% | 0 |
| 64295 | RS Paru Sumatera Barat | 7 | 2024 | 08-12-2024 | 83% | 88% | 100% | 0% | 65.38% | 0% | 100% | 100% | 92.92% | 100% | 86.61% | 100% | 0 |
| 64296 | RS Umum Estomihi | 7 | 2024 | 08-07-2024 | 100% | 100% | 100% | 88% | 51.28% | 6% | 85.23% | 100% | 100% | 100% | 100% | 100% | 0 |
| 64297 | RS Umum Daerah Tengku Rafi'an Siak Sri Indrapura | 7 | 2024 | 08-09-2024 | 83.28% | 92% | 97.75% | 100% | 76.19% | 1.28% | 77.63% | 100% | 99.52% | 85.37% | 96.25% | 100% | 0 |
| 64298 | RS Umum Daerah Petala Bumi | 7 | 2024 | 08-08-2024 | 73.5% | 88% | 100% | 0% | 63.58% | 4.17% | 79.16% | 100% | 89.78% | 0% | 100% | 93.75% | 0 |
| 64299 | RS Umum Wulan Windy | 7 | 2024 | 08-07-2024 | 89% | 100% | 100% | 100% | 86.67% | 11.76% | 81.82% | 100% | 100% | 89.13% | 100% | 100% | 0 |
| 64300 | RS Umum Sarah | 7 | 2024 | 08-07-2024 | 82.43% | 99% | 100% | 0% | 97.54% | 0% | 82.14% | 0% | 100% | 0% | 99.21% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.