Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 65701 | RS Umum Sylvani | 8 | 2024 | 09-10-2024 | 90.5% | 89% | 90.74% | 95.24% | 88.13% | 0% | 85.16% | 100% | 89.09% | 86.73% | 100% | 100% | 0 |
| 65702 | RS Umum Daerah Petala Bumi | 8 | 2024 | 09-07-2024 | 73.5% | 87% | 100% | 0% | 64.32% | 1.92% | 79.62% | 100% | 92.8% | 0% | 100% | 92.31% | 0 |
| 65703 | RS Umum Daerah Dr. Achmad Mochtar | 8 | 2024 | 09-03-2024 | 93.8% | 98% | 92.5% | 96.59% | 99% | 96% | 98% | 100% | 97.43% | 96% | 97% | 100% | 0 |
| 65704 | RS Umum Inanta | 8 | 2024 | 09-10-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 65705 | RS Umum BKM | 8 | 2024 | 09-10-2024 | 88.78% | 89% | 100% | 75% | 98% | 0% | 66.38% | 100% | 99.32% | 93.03% | 100% | 100% | 0 |
| 65706 | RS Umum Daerah Ujung Gading | 8 | 2024 | 09-09-2024 | 96% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 87.21% | 100% | 100% | 100% | 0 |
| 65707 | RS Ibu dan Anak Sukma Bunda | 8 | 2024 | 09-10-2024 | 92.5% | 97% | 100% | 100% | 43.35% | 0% | 97.64% | 100% | 90.49% | 93.33% | 92.65% | 100% | 0 |
| 65708 | RS Ibu dan Anak Milano | 8 | 2024 | 09-04-2024 | 80.5% | 89% | 100% | 75% | 85.21% | 7.78% | 100% | 100% | 87.13% | 81.88% | 100% | 100% | 0 |
| 65709 | RS Umum Imelda Pekerja Indonesia | 8 | 2024 | 09-07-2024 | 95.45% | 99% | 99.13% | 99.35% | 96.47% | 0% | 97.5% | 99.09% | 99% | 88.41% | 98% | 92% | 0 |
| 65710 | RS Ibu dan Anak Harapan Medika | 8 | 2024 | 09-10-2024 | 100% | 100% | 100% | 100% | 100% | 63.64% | 100% | 0% | 99.27% | 100% | 100% | 0% | 0 |
| 65711 | RS Umum Mitra Medika Amplas | 8 | 2024 | 09-07-2024 | 94.19% | 100% | 100% | 100% | 72.76% | 0% | 82.21% | 100% | 100% | 90% | 100% | 100% | 0 |
| 65712 | RS Ibu dan Anak Stella Maris | 8 | 2024 | 09-10-2024 | 90.95% | 86% | 100% | 100% | 100% | 0.98% | 98.49% | 100% | 99.97% | 94.4% | 100% | 100% | 0 |
| 65713 | RS Umum Daerah Arosuka Solok | 8 | 2024 | 09-10-2024 | 90.95% | 96% | 100% | 100% | 56.64% | 2.22% | 78.93% | 100% | 90.38% | 66.67% | 100% | 100% | 0 |
| 65714 | RS Islam Ibnu Sina Panti Yarsi | 8 | 2024 | 09-09-2024 | 90.32% | 100% | 100% | 100% | 48.28% | 0% | 67.78% | 100% | 92.73% | 87.1% | 100% | 100% | 0 |
| 65715 | RS Umum Naili DBS | 8 | 2024 | 09-10-2024 | 77.33% | 100% | 100% | 100% | 92.82% | 0% | 25.44% | 100% | 99.19% | 0% | 100% | 100% | 0 |
| 65716 | RS Umum Kasih Ibu Rengat | 8 | 2024 | 09-09-2024 | 96.17% | 97% | 96.83% | 0% | 96.34% | 0% | 89.18% | 100% | 92.63% | 86.73% | 100% | 100% | 0 |
| 65717 | RS Umum Daerah Indrasari Rengat | 8 | 2024 | 09-04-2024 | 80% | 86% | 100% | 100% | 20% | 0.74% | 100% | 99.09% | 92.2% | 83.33% | 100% | 0% | 0 |
| 65718 | RS Umum Eka Hospital Pekanbaru | 8 | 2024 | 09-10-2024 | 96.84% | 100% | 100% | 0% | 84.04% | 3.17% | 95.59% | 100% | 98.01% | 93.08% | 100% | 100% | 0 |
| 65719 | RS Umum Hermina Padang | 8 | 2024 | 09-10-2024 | 97.97% | 93% | 100% | 100% | 80.34% | 18.9% | 80.67% | 100% | 100% | 100% | 100% | 100% | 0 |
| 65720 | RS Umum Aisyiyah Padang | 8 | 2024 | 09-10-2024 | 90% | 100% | 100% | 0% | 76.71% | 5.88% | 46.67% | 100% | 97.71% | 100% | 100% | 0% | 0 |
| 65721 | RS Umum Bunda Thamrin | 8 | 2024 | 09-09-2024 | 97.67% | 100% | 100% | 100% | 80.53% | 0.35% | 60.62% | 100% | 99.99% | 100% | 100% | 100% | 0 |
| 65722 | RS Tk. III Reksodiwiryo Padang | 8 | 2024 | 01-01-1970 | 100% | 100% | 100% | 0% | 95.48% | 0.43% | 97.24% | 97.76% | 97.13% | 98.1% | 100% | 100% | 0 |
| 65723 | RS Jiwa Bina Karsa Medan | 8 | 2024 | 01-01-1970 | 97.5% | 100% | 100% | 0% | 96.66% | 0% | 100% | 100% | 98.21% | 100% | 100% | 90% | 0 |
| 65724 | RS Umum Mitra Medika | 8 | 2024 | 09-07-2024 | 100% | 100% | 100% | 100% | 85.33% | 1.12% | 56.95% | 100% | 100% | 97.22% | 100% | 100% | 0 |
| 65725 | RS Umum Universitas Sumatera Utara | 8 | 2024 | 09-10-2024 | 89.84% | 100% | 100% | 100% | 71.67% | 0.56% | 78% | 100% | 98% | 100% | 100% | 100% | 0 |
| 65726 | RS Umum Daerah Dr. Muhammad Zein Painan | 8 | 2024 | 09-06-2024 | 84.27% | 92% | 100% | 100% | 34.44% | 6.21% | 84.72% | 100% | 94.02% | 98.39% | 100% | 100% | 0 |
| 65727 | RS Umum Daerah Kabupaten Sijunjung | 8 | 2024 | 09-10-2024 | 90.28% | 92% | 96.3% | 44.44% | 44.83% | 5.1% | 88.28% | 98.04% | 89.38% | 50% | 92.62% | 93.02% | 0 |
| 65728 | RS Umum Daerah Dr. Adnaan WD | 8 | 2024 | 01-01-1970 | 88.7% | 92% | 96.93% | 100% | 84.55% | 26.39% | 97.69% | 100% | 91.15% | 100% | 92.89% | 100% | 0 |
| 65729 | RS Santa Maria Pekanbaru | 8 | 2024 | 09-10-2024 | 97.04% | 100% | 100% | 100% | 94.3% | 0% | 87.11% | 100% | 100% | 100% | 100% | 99.84% | 0 |
| 65730 | RS Umum Daerah Dr Sadikin Kota Pariaman | 8 | 2024 | 09-10-2024 | 70.73% | 86% | 100% | 0% | 55.7% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 65731 | RS Umum Prima Husada Cipta Medan | 8 | 2024 | 09-08-2024 | 91.5% | 98% | 99% | 0% | 93% | 0% | 93% | 100% | 90% | 90% | 100% | 97.5% | 0 |
| 65732 | RS Umum Royal Prima Marelan | 8 | 2024 | 09-10-2024 | 99.35% | 99% | 99.65% | 100% | 100% | 0% | 98.37% | 100% | 100% | 99.35% | 99.35% | 0% | 0 |
| 65733 | RS. Universitas Andalas | 8 | 2024 | 10-07-2024 | 80.1% | 91% | 100% | 100% | 89.11% | 4.04% | 97.04% | 100% | 87.98% | 87.88% | 100% | 100% | 0 |
| 65734 | RS Khusus Ibu dan Anak Permata Hati | 8 | 2024 | 09-10-2024 | 99.5% | 100% | 100% | 100% | 99.54% | 97.44% | 98.2% | 100% | 99.44% | 100% | 100% | 100% | 0 |
| 65735 | RS Jiwa dr. Yaunin | 8 | 2024 | 09-10-2024 | 96.56% | 97% | 100% | % | 97.27% | % | 97.45% | 100% | 100% | 100% | 100% | 100% | 0 |
| 65736 | RS SUFINA AZIZ | 8 | 2024 | 09-07-2024 | 93.69% | 96% | 100% | 83.33% | 83.4% | 4.65% | 78.51% | 100% | 98.43% | 100% | 100% | 83.33% | 0 |
| 65737 | RS Bhayangkara Padang | 8 | 2024 | 08-11-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 97.56% | 100% | 95.24% | 100% | 100% | 100% | 0 |
| 65738 | RS Ibu dan Anak Citra Aguswar Medical Center | 8 | 2024 | 08-09-2025 | 99.68% | 99% | 100% | 100% | 100% | 0% | 100% | 100% | 88.55% | 95.83% | 100% | 100% | 0 |
| 65739 | RS Jiwa Prof. Dr. Hasan Basri Saanin Datuk Tan Par | 8 | 2024 | 09-09-2024 | 96.93% | 100% | 100% | 0% | 83.49% | 0% | 100% | 100% | 100% | 66.11% | 100% | 0% | 0 |
| 65740 | RS Umum Hermina Medan | 8 | 2024 | 09-09-2024 | 89.36% | 100% | 100% | 46.15% | 100% | 8.95% | 89.41% | 100% | 100% | 100% | 89.36% | 100% | 0 |
| 65741 | RS Umum Awal Bros Ujung Batu | 8 | 2024 | 09-09-2024 | 82% | 98% | 100% | 100% | 83.34% | 4.11% | 96.47% | 100% | 97.68% | 91.67% | 100% | 100% | 0 |
| 65742 | RS Umum Mutia Sari | 8 | 2024 | 09-10-2024 | 100% | 78% | 100% | 100% | 76.51% | 0% | 77% | 100% | 100% | 50% | 100% | 100% | 0 |
| 65743 | RS Ibu dan Anak Annisa Payakumbuh | 8 | 2024 | - | 94.12% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 65744 | RS Umum Eshmun | 8 | 2024 | 09-10-2024 | 93% | 94% | 100% | 0% | 65.69% | 3.85% | 43.02% | 100% | 72.82% | 80% | 100% | 100% | 0 |
| 65745 | RS Khusus Bedah Kartika Docta | 8 | 2024 | 09-09-2024 | 98.7% | 99% | 100% | 0% | 98.67% | 15.91% | 0% | 0% | 93.33% | 0% | 100% | 0% | 0 |
| 65746 | RS Umum Daerah Arifin Achmad | 8 | 2024 | 09-09-2024 | 96.42% | 99% | 100% | 0% | 89.79% | 0% | 83.51% | 100% | 92.83% | 100% | 100% | 100% | 0 |
| 65747 | RS Umum Daerah Muara Labuh | 8 | 2024 | 09-10-2024 | 92% | 92% | 100% | 18.18% | 99.77% | 39.74% | 100% | 100% | 87.6% | 82.51% | 100% | 0% | 0 |
| 65748 | RS Umum Daerah Teluk Kuantan | 8 | 2024 | 09-09-2024 | 90% | 99% | 96.56% | 0% | 32.39% | 3.08% | 68.05% | 100% | 94.21% | 100% | 89.49% | 100% | 0 |
| 65749 | RS Umum Daerah Rokan Hulu | 8 | 2024 | 09-06-2024 | 53% | 91% | 100% | 100% | 62.64% | 4.39% | 99.6% | 100% | 80.13% | 100% | 100% | 100% | 0 |
| 65750 | RS Umum Bina Kasih | 8 | 2024 | 09-09-2024 | 100% | 100% | 100% | 100% | 81.9% | 100% | 87.27% | 100% | 100% | 0% | 93.55% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.