Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 65801 | RS Tk. IV Bengkulu | 8 | 2024 | 09-09-2024 | 95% | 100% | 100% | 100% | 100% | 0% | 97.52% | 100% | 100% | 100% | 100% | 0% | 0 |
| 65802 | RS Jiwa Soeprapto Provinsi Bengkulu | 8 | 2024 | 09-06-2024 | 87.44% | 96% | 100% | 0% | 98.52% | 0% | 93.37% | 0% | 99.63% | 100% | 100% | 0% | 0 |
| 65803 | RS Ibu Anak Hidayah Ibu | 8 | 2024 | 09-06-2024 | 100% | 100% | 100% | % | 100% | % | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 65804 | RS Umum Daerah Sukadana | 8 | 2024 | 09-10-2024 | 90.91% | 95% | 100% | 5% | 68.14% | 0% | 98.57% | 100% | 97.21% | 85.71% | 100% | 100% | 0 |
| 65805 | RS Airan Raya | 8 | 2024 | 09-05-2024 | 90% | 99% | 100% | 0% | 89.13% | 1.06% | 73.63% | 100% | 90.78% | 85.14% | 99.22% | 100% | 0 |
| 65806 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 8 | 2024 | 09-09-2024 | 95.03% | 100% | 100% | 100% | 86.97% | 0.47% | 85.36% | 100% | 100% | 56.04% | 100% | 100% | 0 |
| 65807 | RS Umum Aka Medika Sribhawono | 8 | 2024 | 09-10-2024 | 100% | 100% | 100% | 100% | 87.5% | 0% | 72.25% | 100% | 89.24% | 57.14% | 100% | 100% | 0 |
| 65808 | RS Umum Permata Hati | 8 | 2024 | 01-01-1970 | 96.19% | 97% | 98.62% | 92.41% | 80.76% | 2.56% | 100% | 100% | 100% | 100% | 98.7% | 100% | 0 |
| 65809 | RS Umum Mitra Husada | 8 | 2024 | 09-09-2024 | 60.85% | 98% | 97.22% | 67.86% | 81.46% | 24.19% | 92.49% | 100% | 83.5% | 100% | 99.52% | 100% | 0 |
| 65810 | RS Tiara Sella | 8 | 2024 | 09-09-2024 | 83.33% | 91% | 97.37% | 44.44% | 99.96% | 0% | 100% | 100% | 95.28% | 100% | 99.24% | 100% | 0 |
| 65811 | RS Ibu dan Anak Ibunda | 8 | 2024 | 09-05-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 65812 | RS Panti Secanti | 8 | 2024 | 09-08-2024 | 95.69% | 97% | 97.97% | 100% | 99.05% | 0% | 97.46% | 100% | 85.34% | 100% | 100% | 0% | 0 |
| 65813 | RS Ibu dan Anak Bunda | 8 | 2024 | 09-10-2024 | 96.92% | 100% | 100% | 69.23% | 96.07% | 30.95% | 97.14% | 100% | 97.03% | 94.04% | 100% | 100% | 0 |
| 65814 | RS Bhayangkara Polda Kep. Bangka Belitung | 8 | 2024 | 09-04-2024 | 97.44% | 98% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 65815 | RS Umum Daerah Kab. Bangka Selatan | 8 | 2024 | 09-10-2024 | 90.5% | 97% | 92.36% | 100% | 97.21% | 0% | 91.39% | 100% | 81.47% | 84.62% | 100% | 100% | 0 |
| 65816 | RS Umum Daerah Kriopanting Payung | 8 | 2024 | 09-05-2024 | 90.5% | 99% | 100% | 0% | 84.41% | 0% | 89.13% | 100% | 94.13% | 100% | 100% | 100% | 0 |
| 65817 | RS Umum Daerah Muhammad Zein | 8 | 2024 | 09-10-2024 | 83% | 94% | 100% | 0% | 38.48% | 0% | 100% | 100% | 100% | 55.56% | 100% | 0% | 0 |
| 65818 | RS Primaya Bhakti Wara | 8 | 2024 | 09-10-2024 | 91.52% | 99% | 98.14% | 100% | 100% | 3.17% | 96.88% | 99.18% | 100% | 85.24% | 67.02% | 100% | 0 |
| 65819 | RS Ibu dan Anak Muhaya | 8 | 2024 | 08-11-2024 | 96% | 88% | 95.5% | 76% | 72.5% | 26% | 87% | 84% | 86% | 78% | 86.67% | 90% | 0 |
| 65820 | RS Kalbu Intan Medika | 8 | 2024 | 09-05-2024 | 100% | 100% | 100% | 0% | 11.76% | 9.09% | 29.75% | 100% | 98.58% | 100% | 100% | 100% | 0 |
| 65821 | RS Ibu dan Anak Dzakirah | 8 | 2024 | 09-09-2024 | 98% | 100% | 100% | 100% | 97.32% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 65822 | RS Ibu dan Anak Rona | 8 | 2024 | 09-08-2024 | 94.89% | 100% | 100% | 0% | 98.41% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 65823 | RS Umum Daerah Depati Hamzah | 8 | 2024 | 09-10-2024 | 93.07% | 100% | 100% | 100% | 80% | 0% | 100% | 99.41% | 99.67% | 100% | 100% | 100% | 0 |
| 65824 | RS Belleza Kedaton Bandar Lampung | 8 | 2024 | 09-04-2024 | 100% | 100% | 78.47% | 100% | 76.65% | 5.71% | 90.79% | 100% | 63.8% | 56.14% | 96.13% | 76.22% | 0 |
| 65825 | RS Umum Daerah Muhammad Sani Kabupaten Karimun | 8 | 2024 | 09-09-2024 | 87% | 100% | 100% | 86.67% | 89.04% | 3.33% | 92.76% | 100% | 100% | 80% | 100% | 100% | 0 |
| 65826 | RS Umum Bhakti Timah | 8 | 2024 | 09-10-2024 | 87.04% | 100% | 100% | 83.33% | 83% | 0% | 81.92% | 100% | 89.86% | 84.62% | 100% | 100% | 0 |
| 65827 | RS Jiwa dan Ketergantungan Obat Engku Haji Daud | 8 | 2024 | 09-11-2024 | 80% | 95% | 100% | 80% | 89.58% | 8.51% | 88.92% | 100% | 78.34% | 0% | 100% | 100% | 0 |
| 65828 | RS Umum Daerah Natuna | 8 | 2024 | 09-08-2024 | 91.08% | 94% | 90.96% | 100% | 67.65% | 0% | 97.78% | 100% | 94.62% | 100% | 44.85% | 100% | 0 |
| 65829 | RSAU dr. Yuniati Wisma Karyani | 8 | 2024 | - | 100% | 100% | 100% | % | 100% | % | 100% | 100% | 100% | 100% | 0% | 100% | 0 |
| 65830 | RS Umum Daerah Palmatak | 8 | 2024 | 01-01-1970 | 97.73% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 65831 | RS Umum Daerah Dabo Kabupaten Lingga | 8 | 2024 | 09-10-2024 | 70.34% | 90% | 100% | 0% | 82.71% | 0% | 100% | 83.33% | 99.56% | 0% | 100% | 100% | 0 |
| 65832 | RS Umum Daerah Encik Mariyam | 8 | 2024 | 09-10-2024 | 94.5% | 100% | 96.03% | 66.67% | 89.7% | 0% | 95.24% | 100% | 92.9% | 97.3% | 91.49% | 0% | 0 |
| 65833 | RS Umum Budi Kemuliaan Batam | 8 | 2024 | 09-06-2024 | 98.56% | 100% | 100% | 100% | 96.2% | 0.5% | 88.39% | 95.24% | 98.09% | 58.33% | 100% | 100% | 0 |
| 65834 | RS Umum Santa Elisabeth Batam | 8 | 2024 | 09-10-2024 | 91.42% | 97% | 100% | 100% | 66.4% | 0.52% | 94.24% | 100% | 97.51% | 67.86% | 100% | 0% | 0 |
| 65835 | RS Bakti Timah Pangkalpinang | 8 | 2024 | 09-10-2024 | 93.56% | 93% | 100% | 100% | 77.34% | 0% | 88.62% | 100% | 82.32% | 100% | 100% | 100% | 0 |
| 65836 | RS Mata Lampung Eye Center (LEC) | 8 | 2024 | 09-05-2024 | 89.5% | 91% | 94.5% | 0% | 95% | 0.5% | 97.5% | 0% | 100% | 100% | 98.5% | 100% | 0 |
| 65837 | RS Hermina Lampung | 8 | 2024 | 09-05-2024 | 93.38% | 93% | 100% | 93.15% | 81.15% | 4.03% | 84.29% | 100% | 97.79% | 100% | 100% | 100% | 0 |
| 65838 | RS Budi Medika | 8 | 2024 | 01-01-1970 | 84.5% | 94% | 100% | 100% | 88.8% | 1.89% | 90% | 100% | 95.93% | 78% | 95.35% | 100% | 0 |
| 65839 | RS Umum Daerah Ahmad Yani Metro | 8 | 2024 | 09-10-2024 | 97.8% | 93% | 99.94% | 0% | 69.32% | 0% | 95.92% | 99.2% | 97.9% | 100% | 100% | 100% | 0 |
| 65840 | RS Umum Islam Metro | 8 | 2024 | 09-10-2024 | 98.06% | 98% | 93.33% | 0% | 97.36% | 0% | 98.31% | 100% | 91.83% | 84.62% | 100% | 87.5% | 0 |
| 65841 | RS Umum Muhammadiyah Metro | 8 | 2024 | 09-10-2024 | 99.35% | 97% | 100% | 0% | 98.62% | 0% | 78.67% | 98.32% | 75% | 96.88% | 100% | 100% | 0 |
| 65842 | RS Ibu dan Anak Anugerah Medical Center Metro | 8 | 2024 | 09-05-2024 | 97.5% | 100% | 100% | 100% | 84.89% | 0% | 99.01% | 100% | 98.53% | 100% | 100% | 100% | 0 |
| 65843 | RS Umum Permata Hati Metro | 8 | 2024 | 09-10-2024 | 89% | 88% | 97.98% | 73.68% | 94.79% | 9.3% | 100% | 100% | 100% | 100% | 98.8% | 100% | 0 |
| 65844 | RS Ibu dan Anak Asih Kota Metro | 8 | 2024 | 09-09-2024 | 93% | 98% | 100% | 100% | 87.88% | 0% | 100% | 100% | 98.27% | 100% | 100% | 100% | 0 |
| 65845 | RS Azizah | 8 | 2024 | 09-10-2024 | 86.67% | 89% | 100% | 100% | 77.66% | 0% | 92.1% | 100% | 97.5% | 81.25% | 100% | 100% | 0 |
| 65846 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 8 | 2024 | 09-05-2024 | 100% | 0% | 100% | % | 99.13% | % | 62.79% | 100% | 99.73% | 100% | 100% | 0% | 0 |
| 65847 | RS Bakti Timah Sungailiat | 8 | 2024 | 09-06-2024 | 98.5% | 100% | 100% | 0% | 81.56% | 0% | 98.63% | 0% | 100% | 100% | 100% | 0% | 0 |
| 65848 | RS Umum Daerah DR. Eko Maulana Ali | 8 | 2024 | 09-09-2024 | 94.5% | 97% | 97% | 0% | 97% | 0% | 97% | 98% | 100% | 0% | 95% | 90% | 0 |
| 65849 | RS Umum Daerah Sjafrie Rachman Puding Besar | 8 | 2024 | 09-03-2024 | 99.36% | 100% | 100% | 0% | 99.4% | 0% | 100% | 100% | 97.09% | 97.19% | 100% | 0% | 0 |
| 65850 | RS Umum Daerah dr. H. Marsidi Judono | 8 | 2024 | 09-10-2024 | 87.5% | 96% | 97.92% | 0% | 77.66% | 0.42% | 100% | 100% | 0% | 80% | 98% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.