Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 65901 | RS Umum AL Cilandak | 8 | 2024 | 09-09-2024 | 84.62% | 100% | 100% | 0% | 57.38% | 1.97% | 91.44% | 100% | 93.65% | 86% | 100% | 100% | 0 |
| 65902 | RS Umum Jakarta | 8 | 2024 | 09-06-2024 | 92.9% | 94% | 99.04% | 0% | 89.36% | 0.52% | 68.51% | 100% | 98.19% | 100% | 88.1% | 100% | 0 |
| 65903 | Rumkital dr. Midiyato Suratani | 8 | 2024 | 09-10-2024 | 87.5% | 83% | 100% | 100% | 98.05% | 1.95% | 83.03% | 100% | 10.36% | 80% | 100% | 100% | 0 |
| 65904 | RS Umum Daerah Ragab Begawe Caram | 8 | 2024 | 09-09-2024 | 95% | 99% | 100% | 92.86% | 10.49% | 1.2% | 77.83% | 100% | 96.82% | 85.83% | 90.71% | 0% | 0 |
| 65905 | RS Ibu Anak Puti Bungsu | 8 | 2024 | 09-06-2024 | 92.17% | 97% | 94.59% | 100% | 96.53% | 0% | 96.62% | 100% | 100% | 100% | 100% | 100% | 0 |
| 65906 | RS Umum Daerah Menggala Tulang Bawang | 8 | 2024 | 09-10-2024 | 83.5% | 82% | 100% | 0% | 95.72% | 3.7% | 90.98% | 100% | 100% | 89.29% | 96.43% | 100% | 0 |
| 65907 | RS Umum Imanuel Way Halim | 8 | 2024 | 01-01-1970 | 88.66% | 96% | 99.26% | 0% | 73.32% | 7.2% | 61.33% | 100% | 97.25% | 81.75% | 99.2% | 100% | 0 |
| 65908 | RS Candimas Medical Center | 8 | 2024 | 09-09-2024 | 75.51% | 97% | 91.62% | 83.33% | 92.59% | 0.53% | 94.96% | 100% | 99.9% | 60% | 95.58% | 0% | 0 |
| 65909 | RS Artha Bunda | 8 | 2024 | 09-09-2024 | 87.5% | 100% | 98.5% | 90% | 95% | 5% | 92.5% | 100% | 90.5% | 95% | 100% | 89% | 0 |
| 65910 | RS Umum Penawar Medika | 8 | 2024 | 09-03-2024 | 85.5% | 94% | 87.5% | 0% | 92.19% | 0% | 93.75% | 100% | 93.75% | 95.31% | 87.5% | 100% | 0 |
| 65911 | RS Umum Pertamina-Bintang Amin Lampung | 8 | 2024 | 09-08-2024 | 85.5% | 86% | 99.54% | 100% | 66.79% | 0.88% | 73.01% | 100% | 93.05% | 72.41% | 99.45% | 100% | 0 |
| 65912 | RS Umum Mardi Waluyo | 8 | 2024 | 09-10-2024 | 94.86% | 87% | 99.5% | 0% | 95.52% | 0% | 98.79% | 100% | 93.25% | 96.3% | 100% | 80% | 0 |
| 65913 | RS Umum HI. Muhammad Yusuf | 8 | 2024 | 09-08-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 65914 | RS Umum Haji Kamino | 8 | 2024 | 09-09-2024 | 92.79% | 100% | 100% | 0% | 82.2% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 65915 | RS Umum Daerah KH. Muhammad Thohir KRUI | 8 | 2024 | 09-09-2024 | 95% | 100% | 100% | % | 98.5% | % | 100% | 100% | 90.78% | 100% | 100% | 100% | 0 |
| 65916 | RS Umum Mutiara Bunda | 8 | 2024 | 09-04-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 98.92% | 100% | 100% | 98.57% | 100% | 100% | 0 |
| 65917 | RS Umum Daerah May Jen HM Ryacudu | 8 | 2024 | 09-06-2024 | 88.19% | 100% | 100% | 100% | 89.02% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 65918 | RS Umum Daerah Tulang Bawang Barat | 8 | 2024 | 09-07-2024 | 91.85% | 100% | 100% | 0% | 90.3% | 100% | 93% | 100% | 89.95% | 94% | 100% | 0% | 0 |
| 65919 | RS Umum Urip Sumoharjo | 8 | 2024 | 09-09-2024 | 88.3% | 100% | 98.85% | 100% | 99.24% | 0% | 100% | 96.24% | 98.84% | 100% | 100% | 88.1% | 0 |
| 65920 | RS Khusus Mata Permana Sari | 8 | 2024 | 09-05-2024 | 95.73% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | 0 |
| 65921 | RS Maria Regina | 8 | 2024 | 09-10-2024 | 100% | 98% | 99.75% | 100% | 94.19% | 0% | 100% | 100% | 56.32% | 100% | 97.14% | 100% | 0 |
| 65922 | RS Umum Handayani | 8 | 2024 | 09-04-2024 | 83% | 88% | 96.88% | 100% | 89.06% | 0% | 86.72% | 100% | 98.06% | 82.61% | 100% | 100% | 0 |
| 65923 | RS Umum Advent Bandar Lampung | 8 | 2024 | 09-10-2024 | 87.46% | 100% | 97.97% | 100% | 96.75% | 0.61% | 65.79% | 92.31% | 93.58% | 84.24% | 100% | 84.21% | 0 |
| 65924 | RS Umum Asy-Syifa Medika | 8 | 2024 | 09-10-2024 | 98.19% | 100% | 100% | 0% | 100% | 4.17% | 82.35% | 100% | 87.23% | 0% | 100% | 100% | 0 |
| 65925 | RS Tk. IV 02.07.04 | 8 | 2024 | 01-01-1970 | 100% | 100% | 75% | 100% | 66.67% | 3.33% | 75% | 84% | 85% | 73.81% | 100% | 100% | 0 |
| 65926 | RS Ibu dan Anak Bunda Asy Syifa | 8 | 2024 | 09-09-2024 | 94.29% | 96% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 65927 | RS Umum Surya Asih | 8 | 2024 | 09-04-2024 | 96% | 96% | 100% | 100% | 72.57% | 0% | 92.74% | 100% | 87.63% | 85.27% | 100% | 100% | 0 |
| 65928 | RS Umum Harapan Bunda | 8 | 2024 | 09-10-2024 | 91.89% | 100% | 97.64% | 100% | 87% | 0% | 86.67% | 100% | 98.44% | 91.49% | 94.3% | 100% | 0 |
| 65929 | RS Ibu dan Anak Mutiara Hati | 8 | 2024 | 09-06-2024 | 100% | 100% | 100% | 100% | 97.98% | 100% | 99.26% | 100% | 100% | 80.65% | 100% | 100% | 0 |
| 65930 | RS Umum Kartini | 8 | 2024 | 09-04-2024 | 96.92% | 100% | 100% | 100% | 49.47% | 5% | 73.75% | 100% | 98.28% | 85.71% | 100% | 98.67% | 0 |
| 65931 | RS Umum Wisma Rini Pringsewu | 8 | 2024 | 09-10-2024 | 83.45% | 88% | 89.02% | 50% | 93.03% | 0% | 75% | 100% | 93.02% | 63.16% | 83.43% | 100% | 0 |
| 65932 | RS Ibu dan Anak Santa Anna | 8 | 2024 | 09-10-2024 | 87.02% | 96% | 100% | 50% | 80.31% | 0% | 43.73% | 100% | 79.19% | 85.51% | 100% | 100% | 0 |
| 65933 | RS Umum Daerah Dr. A. Dadi Tjokrodipo | 8 | 2024 | 09-10-2024 | 81.5% | 94% | 97.78% | 100% | 67.41% | 0% | 78.89% | 100% | 97.24% | 91.43% | 97.14% | 100% | 0 |
| 65934 | RS Umum Daerah Zainal Abidin Pagar Alam | 8 | 2024 | 09-05-2024 | 91.5% | 100% | 100% | 100% | 84.92% | 0% | 100% | 100% | 90.98% | 100% | 100% | 100% | 0 |
| 65935 | RS Bhayangkara Polda Lampung | 8 | 2024 | 01-07-2026 | 99.5% | 99% | 95.74% | 100% | 100% | 0% | 66.67% | 100% | 98.98% | 94.44% | 96.67% | 100% | 0 |
| 65936 | RS Ibu Anak Puri Adhya Paramita | 8 | 2024 | 09-09-2024 | 89.75% | 89% | 100% | 83.33% | 98.02% | 2.27% | 97.66% | 100% | 100% | 100% | 100% | 100% | 0 |
| 65937 | RS Ibu dan Anak Puri Betik Hati | 8 | 2024 | 09-03-2024 | 94.47% | 94% | 99.45% | 100% | 74.34% | 0% | 88.49% | 100% | 88.39% | 100% | 100% | 100% | 0 |
| 65938 | RS Griya Medika Dompet Dhuafa | 8 | 2024 | - | 95% | 97% | 96.67% | 100% | 97.22% | 0% | 96.67% | 96.95% | 100% | 100% | 98% | 100% | 0 |
| 65939 | RS Ibu dan Anak Harapan Bunda | 8 | 2024 | 09-07-2024 | 92% | 100% | 100% | 100% | 97.01% | 2.7% | 97.7% | 100% | 100% | 100% | 100% | 0% | 0 |
| 65940 | RS Umum Bumi Waras | 8 | 2024 | 09-09-2024 | 84.5% | 93% | 100% | 50% | 57.69% | 0% | 73.82% | 100% | 95.16% | 72.41% | 100% | 75% | 0 |
| 65941 | RS Ibu dan Anak Mutiara Putri | 8 | 2024 | 09-09-2024 | 93.56% | 97% | 100% | 100% | 98.86% | 0% | 85.88% | 100% | 96.47% | 95.59% | 100% | 0% | 0 |
| 65942 | RS Umum Az - Zahra | 8 | 2024 | - | 100% | 100% | 100% | 100% | 76.64% | 100% | 32.18% | 100% | 99.52% | 86% | 100% | 100% | 0 |
| 65943 | RS Pratama Bangka Tengah | 8 | 2024 | 09-08-2024 | 80.97% | 84% | 100% | 0% | 96.34% | 0% | 100% | 100% | 90.4% | 100% | 100% | 0% | 0 |
| 65944 | RS Jiwa Daerah Provinsi Lampung | 8 | 2024 | 09-09-2024 | 95.56% | 88% | 100% | 0% | 90% | 0% | 93.33% | 96% | 98% | 92.5% | 100% | 100% | 0 |
| 65945 | RS Medika Insani | 8 | 2024 | 09-05-2024 | 94.94% | 89% | 100% | 100% | 66.2% | 0% | 33.18% | 100% | 96.67% | 100% | 100% | 100% | 0 |
| 65946 | RS Ibu dan Anak Dr. Djoko Pramono | 8 | 2024 | 01-01-1970 | 99% | 98% | 100% | 100% | 94.8% | 6.67% | 87.14% | 100% | 98% | 100% | 98% | 92.86% | 0 |
| 65947 | RS Umum Medirossa 2 | 8 | 2024 | 09-04-2024 | 95.5% | 98% | 97.1% | 100% | 78.01% | 100% | 81.72% | 100% | 96.19% | 50% | 98.56% | 100% | 0 |
| 65948 | RS Ibu dan Anak Al Islam | 8 | 2024 | 09-06-2024 | 96.5% | 97% | 100% | 0% | 100% | 0% | 36.59% | 100% | 89.76% | 85.71% | 77.92% | 100% | 0 |
| 65949 | RS Umum Pinna | 8 | 2024 | - | 80% | 90% | 100% | 100% | 70% | 100% | 50% | 100% | 96% | 100% | 100% | 82% | 0 |
| 65950 | RS Umum Pusat Dr. Hasan Sadikin | 8 | 2024 | 09-10-2024 | 95.48% | 100% | 99.71% | 2.04% | 83.69% | 2.61% | 89.96% | 100% | 99.53% | 100% | 97.82% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.