Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 65951 | RS Mitra Keluarga Deltamas | 8 | 2024 | 09-10-2024 | 100% | 100% | 100% | 0% | 93.17% | 0% | 83.27% | 100% | 100% | 0% | 100% | 100% | 0 |
| 65952 | RS Umum Santo Borromeus | 8 | 2024 | 09-07-2024 | 89.31% | 94% | 99.82% | 0% | 84.02% | 1.69% | 92.1% | 99.91% | 88.76% | 100% | 98.87% | 100% | 0 |
| 65953 | RS Umum Karya Medika | 8 | 2024 | 09-07-2024 | 93.84% | 87% | 100% | 100% | 82.66% | 2.8% | 81.01% | 100% | 100% | 82.14% | 100% | 100% | 0 |
| 65954 | RS Permata Keluarga Karawang | 8 | 2024 | 09-10-2024 | 94% | 91% | 100% | % | 96.93% | 0.68% | 94.07% | 100% | 87.54% | 75% | 100% | 100% | 0 |
| 65955 | RS Umum Citra Sari Husada | 8 | 2024 | 09-10-2024 | 84.51% | 86% | 100% | 100% | 82.03% | 1.73% | 89.25% | 100% | 100% | 82.52% | 100% | 100% | 0 |
| 65956 | RS Mekar Sari | 8 | 2024 | 09-10-2024 | 97.54% | 98% | 98.27% | 33.33% | 81.2% | 1.61% | 83.74% | 100% | 81.71% | 82.24% | 100% | 60% | 0 |
| 65957 | RS Ibu dan Anak Viola | 8 | 2024 | 09-05-2024 | 95% | 98% | 93.75% | 0% | 97.53% | 0% | 71.43% | 100% | 100% | 90.48% | 100% | 100% | 0 |
| 65958 | RS Umum Izza | 8 | 2024 | 09-10-2024 | 76% | 87% | 100% | 88.24% | 63.94% | 8.12% | 60% | 97.84% | 82.31% | 76.19% | 97.83% | 100% | 0 |
| 65959 | RS Khusus Gigi dan Mulut UNPAD | 8 | 2024 | 09-05-2024 | 99.56% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0 |
| 65960 | RS Umum Muhammadiyah | 8 | 2024 | 09-10-2024 | 84.65% | 95% | 94.64% | % | 71% | 0% | 72.12% | 95.95% | 0% | 87.93% | 95.24% | 100% | 0 |
| 65961 | RS Umum Daerah Pandega Pangandaran | 8 | 2024 | 09-07-2024 | 94% | 95% | 96.94% | 96.08% | 69.53% | 0% | 94.53% | 98.59% | 92.97% | 75% | 100% | 100% | 0 |
| 65962 | RS Umum Daerah Cililin | 8 | 2024 | 12-05-2024 | 96.66% | 77% | 100% | 71.43% | 79.05% | 0% | 83.37% | 95.59% | 96.37% | 88.46% | 83.7% | 100% | 0 |
| 65963 | BMC Mayapada Hospital | 8 | 2024 | 09-09-2024 | 89.57% | 100% | 100% | 100% | 87.41% | 9.7% | 98.76% | 100% | 100% | 84.75% | 100% | 100% | 0 |
| 65964 | RS Umum Annisa | 8 | 2024 | 09-06-2024 | 85.96% | 100% | 100% | 60% | 53.04% | 1.15% | 57.13% | 100% | 90.81% | 92.7% | 100% | 100% | 0 |
| 65965 | RS Umum Satria Medika | 8 | 2024 | 09-10-2024 | 79.5% | 78% | 100% | 0% | 95% | 0% | 92% | 100% | 97% | 75% | 100% | 100% | 0 |
| 65966 | RS Umum Bhakti Husada | 8 | 2024 | 09-09-2024 | 88.99% | 99% | 100% | 86.67% | 98.96% | 5.26% | 100% | 100% | 94.46% | 81.82% | 100% | 100% | 0 |
| 65967 | RS Umum Advent Bandung | 8 | 2024 | 09-10-2024 | 74.89% | 91% | 96.66% | 50% | 88.16% | 0% | 57.39% | 99.42% | 97.65% | 0% | 0% | 100% | 0 |
| 65968 | RS Umum Cahya Kawaluyan | 8 | 2024 | 09-10-2024 | 93.93% | 95% | 100% | 0% | 46.57% | 0% | 60.4% | 100% | 99.61% | 83.5% | 100% | 100% | 0 |
| 65969 | RS Umum Daerah Kota Bandung | 8 | 2024 | 10-03-2024 | 87.5% | 83% | 94.35% | 100% | 75% | 0% | 96.8% | 99.56% | 99.32% | 88.55% | 0% | 100% | 0 |
| 65970 | RS EMC Cikarang | 8 | 2024 | 09-10-2024 | 95.17% | 96% | 100% | 100% | 64.06% | 35.29% | 71.52% | 100% | 88.97% | 100% | 100% | 100% | 0 |
| 65971 | RS Karisma Cimareme | 8 | 2024 | 09-10-2024 | 76.5% | 95% | 100% | 66.67% | 66.1% | 0% | 57.39% | 100% | 95.36% | 96.74% | 98.54% | 100% | 0 |
| 65972 | RS Khusus Ginjal Ny. R. A. Habibie | 8 | 2024 | 09-10-2024 | 84.93% | 97% | 99.47% | 0% | 93.19% | 4.35% | 83.73% | 100% | 84.68% | 81.18% | 100% | 0% | 0 |
| 65973 | RS Umum Fikri Medika | 8 | 2024 | 09-07-2024 | 99.96% | 100% | 99.72% | 0% | 93.94% | 0% | 63.63% | 100% | 88.38% | 0% | 99.81% | 100% | 0 |
| 65974 | RS Umum Bina Sehat | 8 | 2024 | 09-09-2024 | 95% | 100% | 100% | 100% | 79.27% | 100% | 93.75% | 87.18% | 93.23% | 100% | 100% | 100% | 0 |
| 65975 | RS Umum Taman Harapan Baru | 8 | 2024 | 09-10-2024 | 82.58% | 98% | 85.12% | 20.93% | 100% | 0% | 65.38% | 100% | 80.48% | 80.08% | 100% | 84.62% | 0 |
| 65976 | RS Umum Sentral Medika | 8 | 2024 | 09-07-2024 | 87.46% | 100% | 20.23% | 17.54% | 30.94% | 52.63% | 91.72% | 100% | 100% | 100% | 100% | 100% | 0 |
| 65977 | RS Ibu dan Anak Gizar | 8 | 2024 | 09-02-2024 | 85% | 91% | 93.75% | 100% | 90.91% | 0% | 93.75% | 0% | 94.74% | 83% | 88.24% | 100% | 0 |
| 65978 | RS Umum Mitra Keluarga Bekasi Timur | 8 | 2024 | 09-09-2024 | 98.44% | 100% | 100% | 0% | 97.54% | 3.14% | 93.26% | 100% | 88.62% | 100% | 100% | 82.61% | 0 |
| 65979 | RSAU dr. M. Salamun | 8 | 2024 | 01-10-2025 | 90.27% | 93% | 100% | 100% | 89.9% | 0% | 86.81% | 95% | 90.59% | 93.95% | 100% | 100% | 88.55 |
| 65980 | RS Umum Rosela | 8 | 2024 | 09-07-2024 | 88.5% | 87% | 93.14% | 100% | 75.76% | 0% | 70.45% | 100% | 100% | 61.54% | 87.36% | 100% | 0 |
| 65981 | RS Ibu dan Anak Kartini | 8 | 2024 | 08-01-2025 | 94.23% | 100% | 100% | 100% | 97.56% | 3.45% | 96% | 98.44% | 97.4% | 92.86% | 100% | 100% | 0 |
| 65982 | RS Umum Melania | 8 | 2024 | 09-06-2024 | 89% | 96% | 100% | 100% | 86% | 0% | 100% | 100% | 97% | 74.65% | 100% | 100% | 0 |
| 65983 | RS Umum Trimitra | 8 | 2024 | 10-09-2024 | 91.22% | 91% | 100% | 100% | 100% | 0% | 41.21% | 100% | 100% | 100% | 98.27% | 0% | 0 |
| 65984 | RS Umum IMC | 8 | 2024 | 09-09-2024 | 100% | 100% | 80.49% | 100% | 35% | 0% | 87.8% | 100% | 94.1% | 100% | 0% | 100% | 0 |
| 65985 | RS Umum Puri Asih | 8 | 2024 | 09-09-2024 | 100% | 100% | 93.5% | % | 98.78% | 0% | 85.03% | 95.8% | 90.47% | 92.86% | 100% | 100% | 0 |
| 65986 | RS San Medical Center | 8 | 2024 | 10-03-2024 | 98% | 97% | 96% | 100% | 90% | 0% | 0% | 100% | 100% | 100% | 100% | 100% | 0 |
| 65987 | RS Umum Pindad | 8 | 2024 | 12-10-2024 | 83.13% | 100% | 100% | 100% | 73.31% | 1.6% | 63.99% | 100% | 99.5% | 100% | 100% | 100% | 0 |
| 65988 | RS Umum PMI Bogor | 8 | 2024 | 09-09-2024 | 94.5% | 100% | 100% | 0% | 82.81% | 0% | 49.22% | 100% | 87.5% | 81.25% | 100% | 100% | 0 |
| 65989 | RS Umum Daerah Cikalongwetan | 8 | 2024 | 09-10-2024 | 77.5% | 83% | 95% | 100% | 78% | 0% | 95% | 100% | 84% | 77% | 90% | 100% | 0 |
| 65990 | RS Edelweiss | 8 | 2024 | 09-10-2024 | 91.8% | 99% | 100% | 100% | 87.81% | 6.15% | 30.86% | 100% | 83.4% | 93.1% | 100% | 100% | 0 |
| 65991 | RS Umum Immanuel Bandung | 8 | 2024 | 09-09-2024 | 93.77% | 97% | 100% | % | 95.81% | 0.26% | 62.9% | 100% | 89.11% | 50% | 100% | 100% | 0 |
| 65992 | RS Umum Juwita | 8 | 2024 | 09-09-2024 | 98.64% | 99% | 100% | 100% | 100% | 0% | 58.3% | 95.65% | 94.71% | 68.75% | 100% | 100% | 0 |
| 65993 | RS Umum Helsa | 8 | 2024 | 09-09-2024 | 84.07% | 97% | 97.86% | 100% | 89.71% | 2.48% | 81.8% | 100% | 100% | 70% | 93.06% | 100% | 0 |
| 65994 | RS Umum Bunda Mulia | 8 | 2024 | 09-09-2024 | 98.56% | 99% | 100% | 100% | 98.92% | 0% | 90.82% | 100% | 83.58% | 85.71% | 100% | 100% | 0 |
| 65995 | RS Umum Tarumajaya | 8 | 2024 | 09-09-2024 | 92.5% | 100% | 100% | 85.71% | 89.47% | 0% | 81.67% | 100% | 100% | 88.57% | 100% | 87.5% | 0 |
| 65996 | RS Umum Al-Islam Bandung | 8 | 2024 | 09-09-2024 | 95.59% | 100% | 100% | 100% | 94.07% | 4.95% | 82.41% | 94.83% | 92.83% | 91.67% | 100% | 100% | 0 |
| 65997 | RS Umum Salak | 8 | 2024 | 09-09-2024 | 87.06% | 89% | 100% | 100% | 60.17% | 1.43% | 71.18% | 100% | 93.01% | 80% | 96.88% | 100% | 0 |
| 65998 | RS Umum Budi Asih | 8 | 2024 | 09-08-2024 | 93.5% | 100% | 100% | 0% | 94.79% | 0% | 91.03% | 100% | 89.51% | 89.83% | 100% | 80% | 0 |
| 65999 | RS Siloam Sentosa | 8 | 2024 | 09-10-2024 | 96.33% | 99% | 100% | 50% | 73.5% | 3.48% | 62.5% | 100% | 92.21% | 85% | 100% | 72.55% | 0 |
| 66000 | RS Umum Mandaya | 8 | 2024 | 09-09-2024 | 89.97% | 100% | 100% | 100% | 93.3% | 0% | 46.5% | 100% | 99.99% | 100% | 90.24% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.