Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 66051 | RS Ibu dan Anak Aisyah Qurrataain | 8 | 2024 | 09-01-2024 | 75% | 83% | 87.5% | 75% | 65% | 60% | 82.5% | 77.5% | 82.5% | 80% | 80% | 65% | 0 |
| 66052 | RS Umum Karya Medika II | 8 | 2024 | 09-10-2024 | 82.14% | 99% | 100% | 100% | 100% | 7.61% | 58.1% | 100% | 91.89% | 46.15% | 100% | 100% | 0 |
| 66053 | RS Umum Sumber Hurip | 8 | 2024 | 09-10-2024 | 86% | 98% | 100% | 40% | 82.27% | 0% | 93.03% | 79.5% | 80.29% | 100% | 100% | 100% | 0 |
| 66054 | RS Jantung Hasna Medika | 8 | 2024 | 09-03-2024 | 87.86% | 100% | 100% | % | 24.7% | 0% | 82.47% | 100% | 96.11% | 100% | 100% | 0% | 0 |
| 66055 | RS Eka Bekasi | 8 | 2024 | 09-10-2024 | 87.01% | 98% | 100% | 100% | 77.3% | 6.86% | 86.1% | 100% | 100% | 96.08% | 100% | 100% | 0 |
| 66056 | RS Umum Kartika Husada | 8 | 2024 | 09-10-2024 | 89.27% | 98% | 97.16% | 0% | 83.33% | 0% | 89.16% | 100% | 100% | 0% | 100% | 100% | 0 |
| 66057 | RS Umum Asri Medika | 8 | 2024 | 09-09-2024 | 90% | 87% | 100% | 75% | 86.9% | 5% | 52.17% | 100% | 100% | 0% | 37.22% | 83.33% | 0 |
| 66058 | RS Umum Daerah Bandung Kiwari | 8 | 2024 | 09-10-2024 | 96.1% | 99% | 100% | 100% | 57.88% | 3.87% | 87.63% | 100% | 100% | 76.67% | 100% | 100% | 0 |
| 66059 | RS Ibu dan Anak Limijati | 8 | 2024 | 09-04-2024 | 87.27% | 100% | 100% | 66.67% | 80.74% | 3.02% | 93.35% | 100% | 99.49% | 89.29% | 100% | 100% | 0 |
| 66060 | RS AMC | 8 | 2024 | 09-06-2024 | 90.91% | 99% | 100% | 0% | 82.81% | 0% | 49.08% | 100% | 94.53% | 100% | 100% | 100% | 0 |
| 66061 | RS Umum Budi Asta | 8 | 2024 | 10-04-2024 | 99.33% | 100% | 100% | 100% | 95.61% | 11.76% | 68.83% | 100% | 100% | 97.4% | 100% | 100% | 0 |
| 66062 | RS Umum Sumber Kasih | 8 | 2024 | 09-10-2024 | 98.04% | 86% | 100% | 100% | 92.86% | 0% | 80.52% | 98.61% | 100% | 84.62% | 100% | 100% | 0 |
| 66063 | RS Umum Ridhoka Salma | 8 | 2024 | 09-06-2024 | 84.25% | 99% | 99.64% | 100% | 95.93% | 2.33% | 55.35% | 100% | 89.88% | 43.48% | 99.26% | 98.59% | 0 |
| 66064 | RS Umum Medirossa Cikarang | 8 | 2024 | 09-09-2024 | 98.75% | 97% | 93.33% | 0% | 37.32% | 0% | 68.75% | 100% | 79.15% | 51.67% | 100% | 100% | 0 |
| 66065 | RS Ananda Babelan | 8 | 2024 | 09-06-2024 | 96.56% | 96% | 99.95% | 85.71% | 78.85% | 11.89% | 53.54% | 100% | 100% | 93.8% | 100% | 88.57% | 0 |
| 66066 | RS Umum Tk. IV 03.07.03 Sariningsih | 8 | 2024 | 09-04-2024 | 87.5% | 88% | 100% | 100% | 100% | 0% | 97.47% | 100% | 100% | 92.96% | 98.5% | 100% | 0 |
| 66067 | RS Umum Rawa Lumbu | 8 | 2024 | 09-09-2024 | 90.73% | 90% | 100% | 100% | 60.4% | 9.09% | 66.03% | 87.5% | 88.89% | 78.85% | 100% | 78.57% | 0 |
| 66068 | RS Umum Hermina Bogor | 8 | 2024 | 09-10-2024 | 94.59% | 100% | 100% | 100% | 96.67% | 0% | 97.7% | 100% | 95.97% | 88.89% | 100% | 100% | 0 |
| 66069 | RS Uni Medika Setu Bekasi | 8 | 2024 | 09-06-2024 | 99.83% | 100% | 100% | 85.71% | 94.13% | 3.74% | 65.5% | 100% | 99.12% | 37.5% | 100% | 100% | 0 |
| 66070 | RS Permata Bunda | 8 | 2024 | 09-10-2024 | 100% | 100% | 100% | 0% | 91.03% | 0% | 100% | 100% | 72.08% | 100% | 100% | 100% | 0 |
| 66071 | RS Umum Dokter Adam Talib | 8 | 2024 | 09-10-2024 | 100% | 100% | 100% | 100% | 90.91% | 0% | 97.65% | 0% | 100% | 100% | 100% | 0% | 0 |
| 66072 | RS Umum Daerah Kota Bogor | 8 | 2024 | 09-02-2024 | 73.64% | 83% | 98.95% | 100% | 90.21% | 0.75% | 68.06% | 100% | 100% | 70% | 100% | 100% | 0 |
| 66073 | RS Umum Metro Hospitals | 8 | 2024 | 09-10-2024 | 99.8% | 100% | 100% | 88.89% | 97.55% | 1.98% | 97.04% | 100% | 71.84% | 86% | 100% | 100% | 0 |
| 66074 | RS Umum Tiara | 8 | 2024 | 09-06-2024 | 94.07% | 97% | 98.25% | 97.56% | 86.39% | 2.15% | 82.68% | 100% | 83.2% | 93.75% | 92.31% | 100% | 0 |
| 66075 | RS Ibu dan Anak Nurul Annisa | 8 | 2024 | 09-06-2024 | 95% | 98% | 98% | 100% | 95% | 100% | 90% | 60% | 98% | 99% | 98% | 96% | 0 |
| 66076 | RS Umum Bungsu | 8 | 2024 | 09-06-2024 | 97% | 91% | 100% | % | 83.99% | 0% | 97.94% | 100% | 99.72% | 100% | 100% | 100% | 0 |
| 66077 | RS Umum Kartika Husada Setu | 8 | 2024 | 09-06-2024 | 68.66% | 77% | 100% | 100% | 88.53% | 0.56% | 63.85% | 100% | 89.07% | 87.88% | 100% | 100% | 0 |
| 66078 | RS Umum Daerah Al-Mulk | 8 | 2024 | 09-10-2024 | 63.41% | 100% | 100% | 100% | 81.25% | 0% | 80% | 100% | 65.29% | 80% | 100% | 100% | 0 |
| 66079 | RS Umum Muhammadiyah | 8 | 2024 | 09-07-2024 | 100% | 100% | 100% | 100% | 97.04% | 0% | 100% | 100% | 87.87% | 100% | 100% | 93.14% | 0 |
| 66080 | RS Umum Daerah Gunung Jati | 8 | 2024 | 09-10-2024 | 78.93% | 87% | 98.38% | 57.14% | 55.03% | 2.07% | 92.08% | 95.21% | 95.27% | 76.71% | 97.34% | 100% | 0 |
| 66081 | RS Umum Pelabuhan Cirebon | 8 | 2024 | 09-06-2024 | 90.63% | 96% | 100% | 100% | 80% | 0.64% | 54.58% | 100% | 97.32% | 92% | 100% | 100% | 0 |
| 66082 | RS Umum Daerah Cabangbungin | 8 | 2024 | 09-09-2024 | 85.71% | 91% | 100% | 100% | 16.32% | 0% | 93.02% | 100% | 88.73% | 0% | 100% | 0% | 0 |
| 66083 | Siloam Hospitals Lippo Cikarang | 8 | 2024 | 09-10-2024 | 93.18% | 95% | 99.52% | 92.86% | 79.94% | 20.73% | 67.5% | 100% | 97.24% | 100% | 100% | 100% | 0 |
| 66084 | RS EMC Cibitung | 8 | 2024 | 09-10-2024 | 100% | 100% | 100% | % | 57.29% | 0% | 100% | 100% | 92.03% | 100% | 100% | 100% | 0 |
| 66085 | RS Cahaya Medika | 8 | 2024 | 09-05-2024 | 100% | 100% | 100% | 100% | 77.01% | 100% | 77.01% | 100% | 100% | 82.61% | 100% | 100% | 0 |
| 66086 | Rumah Sakit Mitra Plumbon Cibitung | 8 | 2024 | 09-10-2024 | 89.38% | 100% | 100% | 0% | 91.68% | 1.72% | 81.28% | 100% | 86.29% | 89.39% | 100% | 100% | 0 |
| 66087 | RS Umum Daerah R. Syamsudin, SH | 8 | 2024 | 09-10-2024 | 85.76% | 97% | 100% | 100% | 77.92% | 2.65% | 97.92% | 100% | 88.42% | 89.66% | 100% | 100% | 0 |
| 66088 | RS Umum Amanda | 8 | 2024 | 09-06-2024 | 98.34% | 100% | 100% | 100% | 98.08% | 0% | 95.03% | 100% | 87.06% | 44.44% | 100% | 100% | 0 |
| 66089 | RS Cenka | 8 | 2024 | 09-09-2024 | 87.5% | 100% | 100% | 85.71% | 81.33% | 0% | 83.33% | 100% | 83.33% | 80% | 100% | 80% | 0 |
| 66090 | RS Umum Putera Bahagia | 8 | 2024 | 09-10-2024 | 97.34% | 100% | 100% | 100% | 95% | 2.7% | 65.92% | 100% | 98.16% | 0% | 100% | 94.57% | 0 |
| 66091 | RS Umum Daerah Kab.Bekasi | 8 | 2024 | 09-09-2024 | 73.06% | 97% | 94.81% | 100% | 56.52% | 1.93% | 69.17% | 99.78% | 82.01% | 32.14% | 97.48% | 100% | 0 |
| 66092 | RS Mitra Keluarga Pratama | 8 | 2024 | 09-10-2024 | 100% | 100% | 100% | 0% | 98.9% | 4.48% | 51.65% | 100% | 96.23% | 100% | 100% | 100% | 0 |
| 66093 | RS Umum Mulia Pajajaran | 8 | 2024 | 09-10-2024 | 92.34% | 100% | 100% | 100% | 80.15% | 4.78% | 80.08% | 100% | 67.15% | 81.67% | 100% | 100% | 0 |
| 66094 | RSAU Dr. M. Hassan Toto | 8 | 2024 | 09-05-2024 | 98.34% | 98% | 100% | 100% | 99.11% | 0% | 94.35% | 100% | 99.5% | 100% | 100% | 100% | 0 |
| 66095 | RS Umum Hermina Arcamanik | 8 | 2024 | 09-06-2024 | 94.11% | 100% | 100% | 96.25% | 80.07% | 0.98% | 98.46% | 100% | 100% | 96.49% | 100% | 100% | 0 |
| 66096 | RS Ibu dan Anak Harapan Bunda Bandung | 8 | 2024 | 09-09-2024 | 100% | 100% | 100% | 100% | 87.82% | 0% | 79.47% | 100% | 100% | 93.4% | 100% | 100% | 0 |
| 66097 | RS Umum Hermina Galaxy | 8 | 2024 | 09-10-2024 | 90.29% | 100% | 100% | 100% | 79.31% | 0.62% | 85.25% | 100% | 100% | 87.8% | 100% | 100% | 0 |
| 66098 | RS Umum Azra | 8 | 2024 | 09-05-2024 | 92.46% | 100% | 100% | 0% | 89.95% | 0% | 73.05% | 100% | 100% | 100% | 100% | 100% | 0 |
| 66099 | RS Umum Anna Medika | 8 | 2024 | 09-08-2024 | 96.8% | 100% | 100% | 50% | 96.84% | 0% | 96.48% | 100% | 100% | 60% | 100% | 100% | 0 |
| 66100 | RS Umum Daerah dr. Chasbullah Abdulmadjid | 8 | 2024 | 09-04-2024 | 84.67% | 97% | 100% | 88.24% | 75.4% | 0% | 95.83% | 100% | 90.05% | 100% | 99.98% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.