Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 66551 | RS Umum Permata Keluarga Lippo Cikarang | 5 | 2024 | 87.4% | 100% | 100% | 0% | 81.41% | 3.37% | 61.26% | 0% | 100% | 100% | 100% | 100% | 0 |
| 66552 | RS Ibu dan Anak Pasutri | 5 | 2024 | 61.36% | 66% | 100% | 83.33% | 33.84% | 100% | 94.16% | 100% | 100% | 0% | 100% | 100% | 0 |
| 66553 | RS Umum Kasih Insani Sukatani | 5 | 2024 | 71% | 82% | 82.1% | % | 100% | 0% | 81.16% | 100% | 83.94% | 67.31% | 72.28% | 83.33% | 0 |
| 66554 | RS Umum Tk. III Ciremai | 5 | 2024 | 98.49% | 98% | 100% | 100% | 100% | 0.6% | 57.71% | 100% | 95.16% | 100% | 100% | 100% | 0 |
| 66555 | RS Umum Ridhoka Salma | 5 | 2024 | 82.49% | 87% | 99.83% | 100% | 96.11% | 2.33% | 49.75% | 100% | 88.95% | 55.56% | 99.38% | 96.7% | 0 |
| 66556 | RS Umum Izza | 5 | 2024 | 89.5% | 99% | 99.37% | 100% | 47.38% | 0% | 59.36% | 91.84% | 95.74% | 86.84% | 98.36% | 100% | 0 |
| 66557 | RS Edelweiss | 5 | 2024 | 91.37% | 99% | 100% | 100% | 83.64% | 8.96% | 39.36% | 100% | 85.77% | 68.18% | 100% | 100% | 0 |
| 66558 | RS Umum Amanda | 5 | 2024 | 98.34% | 100% | 100% | 83.33% | 97.67% | 0% | 94.99% | 74.36% | 92.67% | 53.85% | 79.73% | 100% | 0 |
| 66559 | RS Umum Satria Medika | 5 | 2024 | 83.5% | 87% | 99% | 0% | 100% | 0% | 100% | 100% | 94% | 50% | 100% | 95% | 0 |
| 66560 | RS Ibu dan Anak Gizar | 5 | 2024 | 86% | 82% | 93.33% | 100% | 83.33% | 0% | 81.82% | 0% | 88% | 81.25% | 100% | 100% | 0 |
| 66561 | RS Siloam Sentosa | 5 | 2024 | 94.26% | 99% | 98.36% | 50% | 71.4% | 2.45% | 59.11% | 100% | 91.15% | 92% | 100% | 98.73% | 0 |
| 66562 | RS Umum Daerah R. Syamsudin, SH | 5 | 2024 | 83% | 96% | 100% | 100% | 64.01% | 0% | 96.05% | 100% | 88.79% | 88.68% | 100% | 100% | 0 |
| 66563 | RS Umum Dokter Adam Talib | 5 | 2024 | 100% | 100% | 100% | % | 95.12% | 0% | 95.18% | 0% | 100% | 100% | 100% | 0% | 0 |
| 66564 | RS Umum Bhakti Husada | 5 | 2024 | 93.25% | 95% | 100% | 66.04% | 79.15% | 33.76% | 98.01% | 100% | 95.4% | 0% | 100% | 100% | 0 |
| 66565 | RS Umum Medimas | 5 | 2024 | 94.89% | 97% | 100% | 50% | 100% | 8.54% | 98.93% | 0% | 86.12% | 100% | 100% | 100% | 0 |
| 66566 | RS Umum Karya Medika | 5 | 2024 | 84.12% | 86% | 100% | 100% | 97.88% | 4.32% | 85.13% | 100% | 100% | 100% | 100% | 100% | 0 |
| 66567 | RS Mekar Sari | 5 | 2024 | 99.3% | 98% | 97.86% | 100% | 80.73% | 0% | 84.24% | 100% | 84.13% | 80.65% | 100% | 100% | 0 |
| 66568 | RS Umum Pusat Dr. Hasan Sadikin | 5 | 2024 | 95.48% | 100% | 100% | 100% | 86.37% | 2.04% | 93.31% | 100% | 99.54% | 99.53% | 99.79% | 100% | 0 |
| 66569 | RS Umum Annisa | 5 | 2024 | 85.89% | 100% | 100% | 80% | 53.12% | 2.04% | 59.18% | 100% | 91.25% | 86.22% | 100% | 100% | 0 |
| 66570 | RS Umum Harapan Keluarga Jababeka | 5 | 2024 | 100% | 100% | 100% | 100% | 78.02% | 0% | 73.59% | 100% | 100% | 100% | 100% | 100% | 0 |
| 66571 | RS Umum Bhayangkara Setukpa Lemdikpol | 5 | 2024 | 95% | 95% | 100% | 0% | 85.1% | 0% | 80% | 0% | 92.19% | 80% | 100% | 75% | 0 |
| 66572 | RS Umum Sumber Hurip | 5 | 2024 | 87.35% | 96% | 93.6% | 81.82% | 84.78% | 0.33% | 85.89% | 63.05% | 87.35% | 100% | 100% | 100% | 0 |
| 66573 | RS Ananda Tambun Selatan | 5 | 2024 | 92.5% | 80% | 95% | 100% | 90% | 3.33% | 55.56% | 100% | 95.37% | 40% | 66.67% | 50% | 0 |
| 66574 | RS Umum Bungsu | 5 | 2024 | 77.5% | 95% | 100% | 100% | 81.18% | 0% | 98.23% | 100% | 99.79% | 100% | 100% | 100% | 0 |
| 66575 | RS Umum Karya Medika II | 5 | 2024 | 82.95% | 98% | 100% | 0% | 100% | 2.26% | 55.57% | 100% | 88.11% | 53.85% | 100% | 100% | 0 |
| 66576 | RS Umum Sentral Medika | 5 | 2024 | 100% | 100% | 23.92% | 13.83% | 29.51% | 21.85% | 87.22% | 100% | 100% | 100% | 9.16% | 100% | 0 |
| 66577 | RS Umum St. Elisabeth | 5 | 2024 | 81.32% | 94% | 100% | 0% | 97.12% | 4.76% | 67.1% | 100% | 81.82% | 0% | 100% | 100% | 0 |
| 66578 | RS Umum Kartika Kasih | 5 | 2024 | 88.5% | 100% | 97% | 100% | 75.72% | 12.18% | 77.62% | 100% | 99.35% | 60% | 94% | 100% | 0 |
| 66579 | RS Ibu dan Anak Cahaya Bunda | 5 | 2024 | 86.67% | 100% | 100% | 50% | 83.55% | 4.35% | 100% | 100% | 0% | 0% | 100% | 100% | 0 |
| 66580 | RS Umum Daerah dr. Chasbullah Abdulmadjid | 5 | 2024 | 84.57% | 97% | 100% | 88.24% | 75.19% | 0% | 95.78% | 100% | 92.24% | 100% | 99.95% | 100% | 0 |
| 66581 | RS Umum Hermina Grand Wisata | 5 | 2024 | 91.4% | 100% | 100% | 100% | 90.38% | 2.31% | 84.36% | 100% | 99.56% | 100% | 100% | 100% | 0 |
| 66582 | RS Umum Daerah Kab.Bekasi | 5 | 2024 | 52.44% | 97% | 95.93% | 100% | 52.57% | 1.3% | 74.98% | 99.74% | 86.25% | 100% | 98.49% | 100% | 0 |
| 66583 | RS Umum Rawa Lumbu | 5 | 2024 | 85% | 100% | 100% | 100% | 69.49% | 0% | 70.61% | 77.97% | 89.13% | 69.86% | 100% | 80% | 0 |
| 66584 | RS Umum Hermina Arcamanik | 5 | 2024 | 91.98% | 99% | 100% | 97.62% | 80.84% | 2.1% | 96.45% | 100% | 100% | 86.52% | 100% | 100% | 0 |
| 66585 | RS Umum Assyifa Sukabumi | 5 | 2024 | 95.5% | 100% | 98.12% | 100% | 85.6% | 1.44% | 73.68% | 100% | 99.93% | 88.89% | 99% | 100% | 0 |
| 66586 | RS Umum Medirossa Cikarang | 5 | 2024 | 98.06% | 99% | 100% | 0% | 61.65% | 0% | 77.01% | 100% | 81% | 94% | 100% | 100% | 0 |
| 66587 | RS Umum Daerah Al-Mulk | 5 | 2024 | 70.14% | 100% | 100% | 100% | 80.85% | 0% | 73.4% | 100% | 64.79% | 80% | 100% | 100% | 0 |
| 66588 | RS Jantung Hasna Medika | 5 | 2024 | 85.41% | 93% | 100% | % | 11.74% | 0% | 82.19% | 100% | 93.19% | 100% | 100% | 100% | 0 |
| 66589 | RS Umum Sentra Medika | 5 | 2024 | 90.21% | 98% | 99.05% | 100% | 73.57% | 1.46% | 67.52% | 100% | 98.96% | 72.62% | 100% | 100% | 0 |
| 66590 | RS Karunia Kasih | 5 | 2024 | 89.01% | 88% | 100% | 100% | 78.12% | 0% | 81.48% | 100% | 95.71% | 66.67% | 100% | 90.91% | 0 |
| 66591 | RS Umum Kartika Husada | 5 | 2024 | 80.27% | 96% | 98.91% | 0% | 77.24% | 0% | 78.41% | 100% | 99.94% | 0% | 100% | 100% | 0 |
| 66592 | Siloam Hospitals Lippo Cikarang | 5 | 2024 | 92.49% | 100% | 100% | 100% | 71.72% | 16.32% | 72.73% | 100% | 97.5% | 88.89% | 100% | 100% | 0 |
| 66593 | RS Umum Permata Cibubur | 5 | 2024 | 94.39% | 100% | 98.78% | 100% | 69.03% | 1.45% | 98.71% | 100% | 98.56% | 75.22% | 99.71% | 100% | 0 |
| 66594 | RS Umum Pelabuhan Cirebon | 5 | 2024 | 90.41% | 92% | 98.04% | 100% | 80% | 0% | 51.44% | 100% | 97.17% | 86.21% | 99.82% | 100% | 0 |
| 66595 | RS Umum Harapan Mulia | 5 | 2024 | 99.01% | 99% | 99.13% | 100% | 98.86% | 0% | 69.52% | 100% | 85.56% | 99.12% | 99.76% | 98.04% | 0 |
| 66596 | RS Umum Immanuel Bandung | 5 | 2024 | 97.84% | 99% | 100% | 0% | 96.32% | 0.68% | 60.84% | 100% | 88.9% | 70% | 100% | 100% | 0 |
| 66597 | RS Umum Tk. IV 03.07.03 Sariningsih | 5 | 2024 | 87.5% | 88% | 100% | 100% | 100% | 0% | 95% | 100% | 100% | 91.67% | 100% | 100% | 0 |
| 66598 | RS San Medical Center | 5 | 2024 | 96% | 96% | 98.95% | 100% | 80% | 0% | 80% | 100% | 100% | 100% | 100% | 100% | 0 |
| 66599 | RS Cahaya Medika | 5 | 2024 | 100% | 100% | 100% | 100% | 79.01% | 100% | 70.18% | 100% | 100% | 100% | 100% | 100% | 0 |
| 66600 | RS Umum Juwita | 5 | 2024 | 98.75% | 99% | 100% | 100% | 100% | 0% | 68.58% | 100% | 95.18% | 18.75% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.